Login Upgrade | Information Technology | Kent State University

Login Upgrade

The Division of Information Technology (DoIT) is in the process of upgrading the login process for accessing university systems. This initiative affects all students, faculty and staff in varying degrees dependent on their level of access and the number of systems they use.

The upgrade to the new process will occur in two phases. The first phase is an interim step. You will be asked to enter your @kent.edu email address. Once submitted, you will log in as you normally would, using your Kent State username and password.

Entering your email address is a temporary step that is part of a larger initiative to enhance your login experience. The second phase will remove this extra step, resulting in an improved login experience across all university systems. 

The upgrade is scheduled to conclude by June 2, 2019. Various systems will be migrated to the interim process throughout that time. All systems will be migrated to the final phase at the same time.

Login Upgrade Highlights

This effort will provide several benefits: 

  • Improved Dependability – The cloud deployment provides redundancy across multiple servers in multiple locations, which increases the availability and reliability of this service.
  • Improved Experience – the login process will be faster and standardized across all systems.
  • Increased Productivity – Improved user experience through seamless and secure access to any application from any device and any location.
  • Addressing Compliance and Governance – Meet compliance requirements by monitoring user access to applications and associated data using audit tools. Stay compliant with built-in access review and identity governance technologies.
  • Streamlined Self-Service Password Resets – There will be one standard self-service solution for resetting passwords.
  • Multi-Factor Authentication (MFA) – MFA is a common practice today to ensure the person accessing an account is the account owner. Examples of this are entering a password and answering a predetermined question or submitting a code sent to a cellphone.

Login Upgrade Milestones

Login Upgrade Timeline

Frequently Asked Questions

Why do I need to enter my login information twice?

The current login process requires you to enter your email address before you log in with your username and password. This is temporary. The new authentication process will not require this step.

Why do I need to enter my email address?

The new system will use your full email address instead of using your username. When the migration is complete, the new system will authenticate using only your email address and password.

When will the migration period end?

This initiative is scheduled to be complete on June 2, 2019. All systems will use the new process at that time. The new process will authenticate using only your email address and password.