Remediate Compromised Outlook Web App Account


Fix Changed Signature:

1. Login to Outlook Web App at mail.kent.edu with your FlashLine credentials

2. Click on the gear icon in the top right

 
Click on the gear icon on the top right of the page

 

3. Select “View all Outlook settings"

 
View all outlook settings

 

4. Go to "Mail" then "Compose and reply" 

  • Report any signature that you did not set to security@kent.edu and then delete the signature
Go to "Mail" then "Compose and reply"

Fix Filters/Inbox Rules:

1. Login to Outlook Web App at mail.kent.edu with your FlashLine credentials

2. Click on the gear icon in the top right

Click on the gear icon on the top right of the page

3. Select “View all Outlook settings"

View all outlook settings

 

4. Go to "Mail" then "Rules" 

  • If there are any rules that you did not set,  take a screenshot, report them to security@kent.edu with screenshot and delete the rule.
Go to "Mail" then "Rules"