Zimmerman is on the journalism faculty at Kent State University and Cuyahoga Community College in Cleveland; she has also taught at Lakeland Community College in Kirtland, Ohio. Susan Zimmerman was the full-time Reuters correspondent in Cleveland and has freelanced for numerous publications and clients. Since 2004, she has focused primarily on teaching.
A native of Akron, Zimmerman now lives in Cleveland, where she is a docent (volunteer tour guide) at the Rock and Roll Hall of Fame. She loves reading mystery novels, going to the movies, and gardening; she also loves dogs, cats, and grammar.