What do I do if I forget my password?

If you have logged into FlashLine before, changed your password and set up your security questions:

  1. Visit http://www.kent.edu and click on "FlashLine Login" or visit http://flashline.kent.edu. Then click on “Forgot Your Password?

  2. Enter your FlashLine user name and click Submit.

  1. Reset by Security Questions or Personal Information  - Enter your answers to the security questions or your answers to your personal information. Note: Your answers are not case-sensitive. After 3 unsuccessful attempts, your account will be locked. If this occurs, please call the Helpdesk at 330-672-4357 (HELP) for assistance.

  2. Set New Password - Choose a new password and enter it twice for verification.

  1. When you have entered your new password, click Submit.

  2. When you receive the “Success” dialogue box, click OK and you will be logged directly into FlashLine.

UPDATED: Friday, April 19, 2024 02:12 AM