How Do I...?

Getting Started

Under unusual and difficult circumstances your instructors and university staff are working hard to make sure your education has as few interruptions as possible. Face-to-face classes are being offered via remote instruction. The learning management system, Blackboard Learn, will be the primary platform used for delivering your class remotely. 

If you need assistance learning how to navigate remote, online, or face-to-face classes, sign up for free Coaching.

If your professor is using Microsoft Teams, find resources here

Access my Online Course?

If your course is listed as Remote or Online, you can access your course in the learning management system, Blackboard, at You can also access your course by logging into Flashline and clicking on the Blackboard button in the top navigation of the homepage.

If you are in a hybrid course or even an in-person course, your instructor may still use Blackboard to post content, grades, have you submit assignments, or use other Blackboard tools.

Instructions for logging into Flashline or Blackboard:

You will use your Flashline user name (everything before for Flashline and Blackboard and most university sites requiring a password.

After your login to Blackboard, you will see a list of your courses. Click on the course name to enter your course.

Having trouble with Blackboard? Contact the Help Desk

Know What is Expected of Me?

Your class instructor may have emailed you before the start of class with an introduction to your course. Always be sure to check your Kent email ( Kent email is used for all official communication from the university and will be used by your instructors.

When you first enter your course, look for the Syllabus or any Getting Started information. The syllabus is your instructor’s outline and description of the course. It will list a description of the course including learning outcomes, assignments, exam dates, expectations for how and when you should attend sessions and engage in your Blackboard course.

Communicate with My Professor?

Your instructor will give you contact information in the course syllabus. You will most likely be asked to use the Kent email and be given times for office hours.

When you send an email to your instructor, remember that this is a professional exchange. You should begin with a salutation Dear Dr. X. If you are not sure if they have a Ph.D., you might say Dear Professor X. Let them tell you if they’d prefer to be addressed in a less formal manner. Make sure that you are concise and specific in your communication. State clearly in the subject line what the email concerns. Be sure to say who you are and which class you are in. (Your instructor probably teaches several classes.) If you have a request, be sure to put it in the first or second paragraph. Brevity is your friend in written communications.

Your instructor may also use Collaborate Ultra in your Blackboard class to hold video conferences, office hours, or individual meetings.

Navigate through my Blackboard Course?

Each instructor may set up their Blackboard course a little differently, but here is a walkthrough of a typical course.

This walkthrough will show you how a Blackboard course may be laid out, how to navigate and give you an idea about how several of the common tools in Blackboard are used.

Have Class at My Scheduled Time?

Both remote and online courses can be delivered synchronously, asynchronously, or a combination of both.

If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted on Blackboard. Collaborate Ultra will generally be the software used. Instructions for using Collaborate Ultra are posted below.

Some instructors may choose to not hold live class sessions and opt for asynchronous delivery. In that case, they will post content and exercises for you to complete on your own. They will stipulate the due dates and expectations for your participation. 

  • Asynchronous learning has no real-time interaction; the instructor, you, and your classmates engage in the exchange of ideas and information on your own schedules. Methods of asynchronous remote or online learning include lesson modules with self-guided activities, streaming video content, virtual libraries, posted lecture notes, and conversations across discussion boards or social media platforms, among others. 

Engage with Classmates?

Your instructor may ask you to use Discussion Boards to share ideas and engage with classmates. 

You may also want to create a separate Collaborate chat room to assist with any group work.

Turn in Assignments?

Your instructor may have added submission areas for assessments in Blackboard, check your course and if you are unsure, contact your instructor. Other instructors may ask you to send in your assignments via email. It is important to closely follow the directions of your instructors in each of your classes.

Need access to SPSS? Download an SPSS Statistics free trial by filling out the request form at

Create a Video?

Kaltura Capture allows you to record audio, video, and screen captures. 

Take a Proctored Test?

In your face-to-face class, your instructor is proctoring your test by making sure that each student is following the stated rules for completing the test and not receiving inappropriate assistance. When not in a classroom, automated proctoring may be used to ensure the integrity of the test. Visit the student-proctored testing page for more information on proctored testing.


Kent State University uses Proctorio as our automated remote test proctoring service. If your course is using Proctorio, you will need the Proctorio Chrome browser extension

In some cases, other proctored test software may be used instead of Proctorio. Instructions for using alternate platforms are listed below. 

Respondus LockDown Browser:

Respondus Monitor: