Student FAQs

For additional FAQs, visit the Kent State University Coronavirus Student Page

General Academics

Academic Calendar: What Can I Expect for Fall 2021?

fall 2021

Our schedule follows the traditional format, beginning Aug. 26 and ending Dec. 12, with finals week Dec. 13-19.  Fall break returns this year from Oct. 14-17, and Thanksgiving break from Nov. 24-28. Unlike last year, students will return to campus after Thanksgiving to finish out the semester. The full calendar can be found here.

 

Class Designations: What do they mean?

No matter how your class is delivered, you can have an enjoyable and meaningful learning experience. It is not at all unusual for Kent State students taking on-campus classes to add an online course to their schedule. In fact, last fall over 50% of students did just that.

However, even if your intention was to take all of your classes on campus, your schedule may show a variety of class delivery types such as Traditional (TR) with building and room number, TR with building listed as Remote, Hybrid, V1, V2, or V3.


Designation Definitions:

  • TR with building and room number - a traditional on-campus class
  • TR with building listed as Remotethe instructor will deliver the class through Blackboard or Canvas and may deliver live class sessions at your scheduled class time through Blackboard Collaborate Ultra or Microsoft Teams
  • Hybrid - classes converted to Hybrid, meaning that students will spend part of class time in the classroom and part of it on a computer
  • V1, V2, or V3 - classes that were already created as online classes prior to COVID-19

What are all of these designations?  Why can’t I attend all of my classes in person?

COVID-19 had a tremendous impact on how classes can be delivered. Socially distancing is essential in every classroom which means fewer students can be in any classroom at one time. What is the best way to meet the educational needs and desires of students while still keeping them safe? That was the question that resulted in hours and hours of discussion and planning.

Each classroom was measured and mapped out to determine how many students could safely be in the room with their instructor. It quickly became obvious that many classrooms would not be able to hold all of the enrolled students at the same time. The search was on to find spaces that weren’t typically used as a classroom that might be able to accommodate more students at a time. These were added to the rooms available to be scheduled. Even with those extra spaces, it was obvious that there was no way to schedule all of the on-campus classes.

The next step in planning was to prioritize scheduling classes where a physical presence was most essential. All classes that could be scheduled in a classroom with the expectation of students attending all of their scheduled classes in that classroom until Thanksgiving break, show up on your schedule as TR with the building and room # listed.

After those were scheduled, the next step was to schedule as many other classes into classrooms as possible even if not all of the students could attend at the same time. Classrooms were outfitted with lecture-capture software so that a professor could deliver a lecture to the students in the room while simultaneously delivering the lecture to students at home on their computers. These classes were converted to Hybrid, meaning that students would spend part of their class time in the classroom and part of it on a computer.

The remaining classes originally intended for on-campus for which there was no classroom available were reclassified as TR with the building listed as Remote. The Remote designation means that the instructor will deliver the class through Blackboard or Canvas and my deliver live class sessions at your scheduled class time through Blackboard Collaborate Ultra or Microsoft Teams. 

V1, V2, and V3 classifications are for classes that were already created as online classes prior to COVID-19.

  • V1 – 100% online requiring no face-to-face or online live sessions
  • V2 – 100% online with one or more synchronous online live sessions
  • V3 – A blend of a minimum of 50% online sessions (asynchronous or synchronous) and the requirement of one or more face-to-face meetings

 

Course Schedule: Questions and answers

Where do I find my course schedule?

To see your course schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration and choose “View or Print Course Schedule and Purchase Textbooks.”

How do I understand my course schedule?

Access a sample schedule with explanations to help you understand how to read your class schedule. The sample schedule will clarify instructional methods, location of class deliveries, course status, special fees and more. If you have any further questions about your schedule, contact your academic advisor for assistance. 

How do I change my schedule?

To change your schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration. If you want courses offered only in a remote instruction, select “Remote” in the location drop-down menu. If you need assistance in updating your schedule, please reach out to your academic advisor. New students who attended summer orientation will need to contact their advisor directly for schedule changes.

What should I consider before changing my schedule?

It is important when making any change(s) to your schedule that you ensure that the course(s) you are taking will count toward your program and degree requirements. You can do so by reaching out to your academic advisor to discuss any changes you are considering.  Schedule an appointment with an academic advisor.

Is scheduling help available?

  • If you are a current undergraduate student who has registered for the 2021 Fall Semester and would like assistance with identifying a schedule that best meets your class format (in-person, remote, hybrid) needs or classes on different Kent State campuses, please contact your academic adviser or fill out this form. The completed form will be sent to an academic adviser who will contact you within one to two business days using the phone number you’ve provided. Our goal is to help you find the same or alternative courses in the format you prefer, to help keep you on your path to graduation. 
  • If you are an incoming student, you will work with an adviser during Destination Kent State (DKS) new student orientation to register. 
  • If you are a graduate student, please contact your program coordinator. 

 

Classes for Fall Semester 2021: Questions and answers

Will classes be in person?

  • We expect our classes and classrooms to be full, with a large percentage of courses that are traditionally offered in person returning to in-person instruction. For those who are more comfortable with remote courses, this format still will be available for many courses. We will always offer a mix of online and in-person classes. Anyone who wants an in-person class should be able to schedule it.  Many programs still have seats available for in-person classes for fall 2021. If you are a current undergraduate student who has registered and would like assistance with identifying additional in-person classes, please fill out this form. We continue to work with academic departments to increase the number of in-person classes and experiences.
  • Kent State continues to adhere to the guidelines from the Centers for Disease Control and Prevention (CDC) as interpreted by our local health officials. Following this guidance, face coverings are required by all, regardless of vaccination status, for all indoor settings on all campuses. Instructors for in-person classes may elect to not wear a face covering while teaching if they can maintain a safe distance of at least six feet from their students. For up-to-date information on facial covering requirements, please see Facial Covering and Physical Distancing Guidelines.

What safety precautions will be in place in the classroom?

  • Following the most recent guidelines from the Centers for Disease Control and Prevention (CDC) as interpreted by our local health officials, face coverings are required in all indoor settings on all Kent State campuses. For the 2021 Fall Semester only, instructors teaching in person may choose to maintain a 3-foot distance between seats as they consider the nature of classroom interactions, the size of the classroom, the length of time in the classroom and the number of students. For the 2022 Spring Semester, all courses traditionally held in person will be in person at full capacity. 
  • For added safety in the classroom, the university has installed needlepoint bipolar ionization units to enhance air purification and filtration in all our academic buildings. These units will help us to provide an added layer of defense against airborne viruses, as well as mold, odors and other pathogens common in inside spaces.
Remote Courses: Questions and answers

What is a remote course, and how is it different from an online course?

At Kent State University, the term “remote” reflects a new scheduling category created post-COVID-19. A remote course is one that was originally scheduled to be taught in an in-person format but is now being taught remotely using a web-based platform. Remote courses differ from courses formally designated as “online” in that the online category existed pre-COVID-19.

Both remote and online courses can be delivered synchronously, asynchronously or in a combination of both.

Synchronous

Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place at the same time. Methods of synchronous remote or online learning include video conferencing, live chatting, virtual group or teamwork, and livestreaming lectures.

Asynchronous

Asynchronous learning has no real-time interaction; the instructor, you and your classmates engage in the exchange of ideas and information on your own schedules. Methods of asynchronous remote or online learning include lesson modules with self-guided activities, streaming video content, virtual libraries, posted lecture notes, and conversations across discussion boards or social media platforms, among others.

On one end of the teaching spectrum is fully asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time (though often within a set time frame with deadlines for specific assignments). At the other end of the spectrum is fully synchronous instruction with you participating in live learning experiences, lectures, discussions and/or team activities throughout the course. However, these are the extremes, and instructors teaching remote courses can use any combination of asynchronous and synchronous instruction. Any synchronous learning will take place on the meeting days and times listed on your course schedule. 

Hundreds of Kent State instructors have engaged in training over the summer to enhance their ability to teach these remote courses. Individual instructors know their subject matter, and they have a strong sense of students’ abilities and challenges. Instructors are also keenly aware of their own strengths and limitations in various teaching formats and modalities. Your instructors will choose the format and modality best suited to their teaching strengths, student learning and the content of their courses.

If you are enrolled in a remote course, you can expect to receive communication from your instructor before the start of the semester indicating the amount of asynchronous versus synchronous learning activities. Faculty will be available for guidance, either by meeting face-to-face while practicing the safety principles or by scheduling to meet remotely,.

How will I know if my course is being offered in person, in a remote format or some mix of the two?

If any of your courses are being offered in a wholly remote instruction format, your schedule will indicate “remote course” under location. 

REMOTE COURSE

REMOTE COURSE EXAMPLE UNDER LOCATION COLUMN IN COURSE SCHEDULE EXAMPLE.

If any of your courses are being offered entirely or partially in person, your schedule will indicate a classroom under location. 

CLASSROOM UNDER LOCATION

PARTIAL OR ENTIRELY IN PERSON EXAMPLE WITH LOCATION OF BUILDING UNDER LOCATION IN COURSE SCHEDULE EXAMPLE.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be a mix (or hybrid) of remote and in-person instruction. An example of a hybrid remote/in-person course is having half of the students attending class in person on one day and the other half attending class in person on another day. Students not attending in person on that day may still be participating through livestreaming, or they may be completing other activities, such as viewing recorded materials, working on assignments and other activities intentionally designed to meet the learning outcomes of the course.

How was the decision made to make some classes remote and allow others to be in person?

The need to practice physical distancing on campus radically reduced the capacity of our classrooms. Kent State then identified the courses that simply could not be offered remotely given the need for special equipment (e.g., labs, studios, clinical settings). These courses were prioritized for in-person instruction and hybrid in-person/remote instruction. Individual colleges and Regional Campuses then prioritized their remaining courses for in-person instruction and, where possible, identified appropriate classrooms in which to schedule them. Therefore, the number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus.

Will I be charged extra fees for remote courses?

If a course was originally intended to be delivered in person and now will be delivered remotely due to COVID-19, you will not be charged an additional fee. However, if your course was always scheduled as fully or partially online, you will be assessed the usual distance-learning fee.

Why am I paying an out-of-state fee when all of my classes are remote?

The Board of Trustees approved tuition rates for the 2020-2021 year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee. Tuition rates are available at www.kent.edu/tuition. Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out-of-state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

Why are there days and times showing with my remote classes?

The days and times showing for your remote classes are to accommodate any synchronous learning activities planned by your instructor for the course. Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place on the days and times listed on your schedule. That is different from asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be fully synchronous, fully asynchronous or a combination of both.

How can I be successful in remote classes?

Kent State has provided strategies for becoming a successful online student that include having the right technology and tools, managing your time, being prepared and creating a productive workspace.

Additionally, students who need assistance learning how to navigate remote and online classes, can sign up for free coaching.

Remote Exam Proctoring: Questions and Answers

Why is Kent State proctoring exams?

Our institution and faculty rightfully value academic integrity, understanding the importance of fairness and the need to provide students with the academic credentials they have earned. The faculty at Kent State proctor exams, both in face-to-face classes and in courses delivered in a remote format. Proctored exams secure the integrity and quality of our courses and assist us in meeting the requirements, duties and responsibilities of our accrediting agencies. For more information on proctoring, visit www.kent.edu/proctoring

What is remote/online proctoring?

When students are taking quizzes and/or exams remotely, proctoring can occur through the use of proctoring software, such as Proctorio, Respondus Monitor or ProctorU.

  • Proctorio and Respondus Monitor are automated proctoring technologies that allow students with a webcam and an internet connection to complete exams and quizzes while on camera; the service does not use live proctors but instead uses an automated algorithm to report on any exam session irregularities, which can be reviewed and interpreted by the class instructor.
  • ProctorU is a “proctoring technology that includes human supervision, including a live proctored launch, continuous monitoring, active proctor intervention to stop suspicious behavior” and reporting, which can be reviewed and interpreted by the class instructor (www.proctoru.com).

What do I need to be ready for a proctored exam?

A majority of proctoring sessions at Kent State take place through the use of Proctorio.

Support Resources

Please review the Proctored Testing Support for:

Access Proctored Testing Support

Can I find a quiet place to take a proctored exam on campus?

Kent Campus

At the University Library on the Kent Campus, all computers in the public space have the necessary technology to take Proctorio proctored exams; however, they’re not necessarily in quiet or private areas. Further, they are not configured to take Aleks math tests.

Many study rooms in the library are first come, first served; there are four rooms on the second floor that are reservable (see our site for details). These rooms are limited to one student and are not equipped with technology, so students would need to provide their own computer to use the space for remote proctored exams.

Regional Campus Testing Centers

What about face coverings and identity verification checks for exam sessions?

Students may briefly remove face coverings to verify identities during exam pre-checks; however, face coverings then need to be worn throughout the duration of the exam period. As always, contact your instructor if you have any questions or concerns.

Face Coverings in the Kent Campus Library

In the University Library on the Kent Campus, face coverings are required; however, students have permission to remove face coverings in individual study rooms while study room doors remain closed. In the University Library computer labs, students may briefly remove face coverings to verify identities during exam pre-checks; however, face coverings then need to be worn throughout the duration of the exam period.

Face Coverings and Proctorio ID Verification

Proctorio staff may ask students to briefly remove a face covering to verify identities during exam pre-checks. If you have concerns about removing your face covering, please share that with the Proctorio staff member, who can work with you to complete your exam pre-check. Proctorio staff will not ask for religious face coverings to be removed at any time.

Can I practice first?

Yes! If an instructor utilizes proctoring through the use of proctoring software, we then recommend a practice session prior to exams so students can check things out. Please do take advantage of practice opportunities and/or ask your instructor about the possibility of including a practice session prior to your exam.

What happens if I struggle to get my proctored exam started or if I have technical issues during my proctored exam?

It is best to work with Proctorio’s support via chat, which is available from the course page in Blackboard or Canvas (to access this live chat, click on the gray shield icon in the top right-hand corner of your Chrome browser) or chat directly from the Proctorio website at https://proctorio.com/support (scroll down to Start Live Chat).

Other Helpful Hints

  • Keep in mind, your exam timer does not begin until after you complete proctoring pre-checks. So, even if you need a bit more time to get the technology sorted out, you will still have the full time allotted to complete your exam.
  • You can also contact your instructor and let her/him know about your technical issues so they are aware of any challenges during your proctored exam experience.

Other Support for Respondus Monitor and ProctorU

What happens if I lose Wi-Fi or my computer crashes during a proctored exam?

Based on your exam settings, you may or may not be permitted to reenter a proctored exam after a computer crash or a lost Wi-Fi connection. If you lose Wi-Fi or run into technical issues that prevent you for returning to a proctored exam, make a good faith effort to document this instance and contact your instructor to describe your situation.

If my webcam and screen are being recorded, where is this information stored, and who can see those recordings?

Proctorio transfers and stores information with zero-knowledge encryption (see Proctorio Privacy and Data Security). Only your class instructor will review proctoring videos for suspicious behavior, and only authorized school officials can unlock and view the exam recordings, not Proctorio.

I fidget when I get nervous, and sometimes I like to read aloud to myself when I take exams. Will I be penalized, or will the exam close for moving around?

Proctorio monitors the test environment for unusual patterns of behavior and may flag those for your instructor's review. There are some technical settings/requirements stated prior to starting your exam (e.g., do not exit full screen; no downloads) that would cause exam session to end; however, Proctorio will not end your exam based on noise levels or movements in your test environment.

It is helpful to let your professor know in advance if you think this might be a concern. If you have a disability-related concern, Student Accessibility Services can assist you.

Do I have to take a proctored exam?

As previously stated, we value academic integrity, understanding the importance of fairness and the need to provide students with the academic credentials they have earned. Additionally, faculty have the right to ensure integrity of their exams. As such, faculty may choose to require proctoring for class assessments.

If I have concerns about remote exam proctoring, whom should I contact?

As always, you may contact your instructor with any questions or concerns related to course materials and assessments. For questions about the technologies involved in remote exam proctoring, review Proctorio Privacy and Data Security. If needed, you can reach out to the Office of the Student Ombuds, which provides students confidential consultation in assisting with the possible resolution of any university-related concern, grievance or appeal.

Student Support Resources

Academic Continuity & Technology for Courses: Questions and answers

What is academic continuity?

Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

Where do I access resources related to academic continuity?

The Office of Continuing and Distance Education has developed a set of resources for additional information.

Who do I contact with questions related to academic continuity and instructional support?

Contact keeponteaching@kent.edu

Note:

  • Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning.
  • For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

Technology for Courses: What if I have questions or need support

  • Reach out to your professor quickly if you are experiencing difficulty with technology or course content. If you have issues directly related to your coursework, contact your instructor.
  • Regularly check Blackboard or Canvas for your course because it is the primary platform used to help you stay current in your coursework. Most all of the instructions and tools you will need to complete your course will be housed in Blackboard or Canvas.
    • If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted in Blackboard. Collaborate Ultra or Microsoft Teams will generally be the software used. You should check with your course for instructions on communication from your professor. Please remember that your course is a work-in-progress. You should check-in regularly to view updates. Unless otherwise instructed, Kent State email will be the preferred means of communication
    • Find information on how to use these tools.
  • Additional resources for courses delivered through remote instruction are available on the Keep on Learning website
  • If you have technical problems, contact TechHelp by either submitting a Support Ticket or by talking with our support team via LiveChat at support.kent.edu. You can also call 24 hours a day, 7 days a week at 330-672-HELP.

Emergency funding for technology-based needs:

  • Kent State understands the financial hardships this pandemic has inflicted on some of our students, and since spring, we have supported thousands of students to address their personal hardships via the Kent State Emergency Grant Fund. We are excited to announce that students can use this emergency funding for technology-based needs, whether to purchase a computer, a hotspot or another technology-based item to help students succeed in the classroom. If you qualify and demonstrate financial need, these emergency funds may be used to purchase the equipment. 
  • The fund is open to degree- or certificate-seeking students currently enrolled in the Fall 2020 Semester who have been affected by the pandemic and have emergency needs. Fall 2020 Semester grant fund applications now include a specific option to choose technology assistance.
Academic Resources: Additional Assistance

As a student, you may have a moment when you recognize that you can use some extra assistance in completing or planning academic work, finding new ways to take a class, finding internship opportunities and connecting with your college representatives. Kent State University offers many resources and services to help you along the path to completing your degree. Visit the Academic Resources webpage

Clinicals and Skills Labs: Questions and answers

We know that experiential learning experiences are a critical part of student learning. As part of Kent State University’s reopening effort and keeping the university community safe during the COVID-19 pandemic, several documents have been developed to provide guidance for off-campus sites hosting Kent State students.

Microsoft Teams: How do I use this platform?

My Professor is using Microsoft Teams in my remote learning course. How do I navigate this platform?

Instructors have the option to use Microsoft Teams to meet remotely and/or facilitate class discussions. Find additional resources on the following topics at the link below: Meetings interface, Teams interface, tips for successful meetings, get help or training. 

Microsoft Teams information here

Regional Campuses: Remote Resources

Ashtabula

Find more information on Ashtabula Campus Student Resources.  

For campus questions via email: ashtabula@kent.edu

For campus questions by phone: 440-964-4217

Columbiana

Find more information on Columbiana Campus resources here.

For Campus questions by phone:

  • Salem 330-332-0361
  • East Liverpool: 330-385-3805

For Campus questions by Email: infocolumbiana@kent.edu

Geauga and Twinsburg

Students seeking remote resources for the Geauga Campus and Twinsburg Academic Center can find them below:

Find more information on Geauga and TAC Resources here.

For campus questions via email: GeaugaAdmissions@kent.edu

For campus questions by phone: 440-834-4187

Stark

Find more information on Stark Campus Student Resources here.

For Stark Campus General Questions:

Trumbull

Find more information on Trumbull Student Resources here.

For campus questions via email: infotrumbull@kent.edu

For campus questions by phone: 330-847-0571

Tuscarawas

For general campus questions, contact infotusc@kent.edu.

Study Spaces on Campus for Remote Classes: How do I find a space?
University Library: What resources are available?

University Libraries provides access to thousands of online information resources and librarians are available online to help. Visit library.kent.edu/COVID19 for more information.

Perusall and Cengage are also making free, digital copies of textbooks available to students for the remainder of the spring semester.