Direct Travel (Formerly Traveline)

Important information regarding the use of Direct Travel:

  • University employees are not required to use Direct Travel for their travel needs.  Employees may make their airline reservations by any means they choose, with Direct Travel being one option.
  • Employees are still required to take advantage of the lowest airfare available while adhering to the parameters set forth in the University travel policy.  However, if employees choose not to use Direct Travel, their travel must be charged to their personal credit cards and an electronic expense reimbursement request must be submitted to recover the cost.
  • Traveline remains a preferred vendor, and the Procurement Department encourages employees to continue to use Traveline's online booking tool, Concur, to book travel.  Employees may also call Traveline directly at 888-733-8747 to speak with a travel agent familiar with the Kent State account. 
    Email to contact agent is: Email to contact Concur Support is:

    Lynn Turnbow, National Account Manager
    phone: 440.724.3868 email: website:
    Direct Travel