COVID Frequently Asked Questions

We will continue to update this page with additional information, so check back often. Please contact us at recservices@kent.edu if you have any questions or concerns.

Which recreation facilities are open?

The Department of Recreational Services understands the immense benefits that exercise provides to one's physical and mental health. The following list shows the numerous facilities available for use.  

The disc golf course is currently open with physical distancing requirements.  

The following facilities are closed until further notice: 

  • Kent State Ice Arena 
  • Tri-Rec 
  • Allerton Sports Complex 
  • Student Recreation Fields 
  • Outdoor basketball courts 
  • Sand volleyball courts 
  • Tennis courts 
What are the hours of operation for the SRWC?

The Beverly J. Warren Student Recreation & Wellness Center hours are listed below. 

Operating hours: Friday, Jan. 15 – Friday, May 14, 2021 (See Spring Break hours below) 

  • Monday - Thursday:  6 a.m. - 9 p.m.  
  • Friday: 6 a.m. - 8 p.m. 
  • Sat:  7 a.m.  –  5 p.m.  
  • Sun:  Closed 

Spring Break hours: Sunday, April 11 – Saturday, April 17 

  • Monday - Friday:  6 a.m. - 8 p.m.  
  • Sat:  7 a.m.  –  5 p.m.  
  • Sun:  Closed 

For area specific hours, please see Facility Hours on our website.  Facility hours are evaluated on a continuous basis in adherence with safety guidelines and are subject to change. 

Who has access to the SRWC? 

Only members with a monthly/semester/annual membership are permitted to enter at this time.  This includes active SilverSneakers and Renew Active members. 

Guest passes, day passes, and punch passes will not be available at this time.   

What about my current membership and locker charges?

All membership and locker charges are currently being charged according to their respective schedules. 

What if I have a current membership and I am not comfortable returning at this time?

 Members can request a freeze to their membership for up to 3 months.  If you would prefer a longer timeframe, then we would cancel the membership and issue any necessary refund.  To freeze or cancel, members must complete the following Membership Change Form

What policies are in place to keep members safe?
  • Face covering requirement: Per the Flashes Safe Eight Principles, all patrons must wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice. Patrons must also follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
  • Symptom screening: All patrons and staff are expected to self-screen for symptoms of COVID-19 and not enter the facility if they are feeling unwell, have known exposure in the last 14 days to someone with COVID-19, or are experiencing any symptoms as defined by the Ohio Department of Health (ODH): 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Physical distancing: Members and staff are asked to stay a minimum of 6 feet apart. Exercise equipment has been moved to ensure at least 7 feet of physical distance. 
  • Enhanced cleaning protocols: We have implemented and trained our staff on enhanced cleaning procedures using a variety of disinfecting agents effective against coronavirus. In order to perform our enhanced cleaning procedures, some areas and/or equipment may be temporarily unavailable for use throughout the day. 
  • Sanitizing stations: Hand sanitizing stations are placed in high traffic areas of the facility. Sanitizing wipe stations are located throughout exercise areas of the facility. 
  • Staff precautions: All staff will wear a cloth/disposable face covering, regularly wash their hands while working and stay home if they are not feeling well, have known exposure to an individual with COVID-19, or experiencing any symptoms of COVID-19 as defined by the ODH (see "Symptom Screening" above for full list.) 
    • Staff experiencing symptoms or with known exposure to COVID-19 will report this to the designated departmental COVID-19 staff response lead who will initiate contact tracing and communication protocol established by the University. 
  • Safety screens: Safety screens have been installed at the Pro Shop, Welcome Desk, Equipment Issue and Climbing Wall desk. 
What are your expectations of members?

The safety of our employees and our members is a shared responsibility. As such, we expect all our patrons to: 

  • Stay home or go home if they feel ill or experience any symptoms of COVID-19 as defined by the Ohio Department of Health: 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice.
  • Follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
  • Wash hands often following CDC recommendations.
  • Wipe down equipment before AND after use.  Sanitizing wipe stations will be positioned throughout the facility. 
  • Observe physical distancing of 6' or more.
  • Avoid physical contact (high fives, handshakes, basketball games, etc.) 
  • Respect and follow safety procedures, guidelines, directional signage, and instructions from staff.
  • Follow traffic-flow patterns when applicable.  
  • Take extra precautions if you have an increased risk of illness.  See CDC guidelines
Are masks required?
  • Per the Flashes Safe Eight Principles, all patrons must wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice.
  • Patrons must also follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
Can I receive an exemption from wearing a face covering? 
Are there be scanners/bar code readers to enter the facility? Can I swipe my card? 

Magnetic card readers and bar code scanners are available for members to self-swipe or scan their ID.  Members can scan a barcode Member ID using the new KSU Rec-Wellness app.  The KSU Rec-Wellness app is available for download in the App Store and Google Play.  Please go to the KSU Rec-Wellness App website for registration or login instructions. 

What areas are available? 
  • Pro Shop 
    • The Pro Shop is open with reduced hours 
    • Capacity is set for 2 - 3 people 
    • 1 point-of-sale terminal is available. Patrons are encouraged to use credit cards for all payments when possible to minimize contact 
    • Patrons must enter the Pro Shop from the Mall and then leave the Pro Shop through the Administrative Office Reception area. 
  • Locker Rooms  
    • Lockers rooms are open for use however the saunas will be closed 
    • Capacities are set for each lobe within the locker rooms for members with assigned lockers  
    • Day lockers are available, but some may be limited to enforce physical distancing 
    • We ask that members practice physical distancing measures while in the locker rooms 
    • Staff will be sanitizing surfaces frequently using EPA-registered, virus-killing disinfectants 
  • Showers (starting Monday, Mar. 8, 2021)
    • Every other shower is available in the men’s and women’s locker room as well as the showers in the gender neutral locker rooms.
    • After you use the shower, flip the designated sign to “This shower has been recently used and needs to be cleaned.”
    • Staff will be performing rounds every 15 minutes to clean any showers that have been used as well as clean all showers every 2 hours.
    • After cleaning, our staff will flip the designated sign to “This shower has been cleaned and is available for use.”
    • You are responsible for bringing your own towel as our towel service is not available.
  • Natatorium 
    • The lap pool is available for lap swimming.  Lap swimmers shall be restricted to one swimmer per lane.  Pre-registration will be required in 45-minute increments.  Pool equipment will be available for use and will be disinfected between use. For additional information, please refer to the Lap Swimming webpage.
    • Leisure Pool is open with a 12-person capacity.  Pre-registration is required. 
    • Spa is open with a 2-household capacity and a maximum of 6 people total among those 2 households. 
  • Equipment Circuit Area, Lower and Upper Fitness Floors 
    • All weight and cardio equipment areas are available.  See guidelines listed under exercise equipment. 
  • Sports Arena Courts (beginning Feb. 23) 
    • Face coverings are required to be worn at all times.
    • Benches are available for patrons with a reservation and their other members. Spectators not part of the reservation are not permitted.
    • Reservations are for 45 minutes.
    • One person is required to reserve/sign-up in advance for a court. 
    • The member with the reservation can bring other members as outlined below and cannot rotate members during their reservation.
    • All members are required to check-in at the Lower Fitness Studio desk on weekdays from 3 p.m. - close or at the Welcome Desk all other times.
    • Court 1 - Volleyball
      • Volleyball play is permitted for up to 6 players, 3 vs. 3 (1 person makes a reservation and can bring up to 5 other members).
    • Basketball - Courts 2 & 3
      • Basketball play is permitted for up to 3 players per hoop (1  person makes a reservation and can bring up to 2 other members).
    • Court 4 - Badminton, Table Tennis, Pickleball
      • Badminton, Table Tennis and Pickleball is permitted for up to 4 players per activity (1 person makes a reservation and can bring up to 3 other members).
  • Multipurpose Gym 
    • Some free weight and cardio equipment is located in the Multipurpose Gym. 
    • This equipment is available with members following physical distancing and cleaning guidelines as outlined in the entire facility. 
  • Outdoor Adventure Center & Climbing Wal
    • The rental center is open for equipment rental 
    • The climbing wall is open during scheduled hours with limited capacity (14 people at a time) and will require pre-registration.  Please check Facility Hours on our website.
    • No top-roping (partner climbing) will be permitted at this time. 
  • Racquetball Courts (beginning Feb. 22)
    • Racquetball courts will be available for up to 2 players for racquetball.
    • No other group activity will be allowed in the courts.
    • One person will be required to reserve/sign-up in advance.
    • Reservations are for 1 hour. 
    • Masks are required to be worn at all times.
    • Equipment can be checked out at the Welcome Desk and will be cleaned following each use.
    • Staff will clean and sanitize all touchpoints every 2 hours
  • Elevator 
    • Elevator use is available and restricted to 2 persons. 
  • Track  
    • The exercise track lanes and equipment are available with physical distancing requirements. 
    • Inner lane is intended for walkers and outer lanes for runners. 
    • Inner 2 lanes should only be used when passing other patrons while maintaining appropriate physical distancing requirements. 
  • Lost and Found
    • Valuables only
What amenities are not available? 

Following guidance from the CDC, ODH and university, the following areas and items  are not available until further notice: 

  • Locker room showers  
  • Saunas   
  • Fitness studios only available for scheduled classes and programs  
  • Drinking fountains; only contactless bottle fillers will be available for use. We encourage members to bring their own refillable, reusable bottles   
  • Towel service. We encourage members to bring their own towel(s). 
  • Member coffee 
  • Facility rentals 

The following equipment is not available 

  • Stretching mats  
  • Foam and rumble rollers  
  • Physio balls 
  • Medicine balls 
  • Steps & risers  
  • Body bars 
What exercise equipment is available? 
  • All equipment is available and appropriately placed. Equipment should not be moved.   

  • In order to perform enhanced cleaning, certain areas and equipment may be temporarily unavailable or out-of-service. 

  • Members should wipe down equipment before and after each use (disinfecting wipes will be available throughout the facility). Rotating in will not be allowed.  

  • All floor fans have been removed from the activity areas.  

  • Weights and kettlebells and a limited number of barbells are available on the floor 

What programs are offered? 
  • Adventure Center:  The following programs are available with physical distancing and other approved guidelines: 
    • Custom programs  
    • Teambuilding programs  
    • Introduction to Climbing clinics 
    • Outdoor equipment rental 
    • Stand Up Paddleboarding trips 
  • Aquatics
    • Private swim lessons are available following new American Red Cross guidelines.  
    • No group swim lessons or Golden Splashes Swim Team are available at this time. 
    • CPR, Lifeguarding and Babysitting classes are available based on new American Red Cross guidelines. 
  • Club Sports:  
    • Effective Jan. 1, 2021, through the end of the spring 2021 semester, ALL CLUB SPORTS ACTIVITIES WILL BE SUSPENDED. This includes the fall semester approval to host small group conditioning and skill sessions. 
    • Individuals should continue to work out independently of the team to remain active. Team leaders should try to create virtual competitions with teammates and through your national governing bodies to continue to work on skill development. 
  • Fitness and Wellness:
    • Virtual group fitness and Silver Sneakers classes are offered until further notice.  Members are required to pre-register for all group X classes.   
    • Most fitness consultation programs are available with in-person and virtual options in accordance with physical distancing and other guidelines as well as the comfort level of both client and staff. 
    • Personal training are available with virtual and in-person options in accordance with physical distancing and other guidelines (no spotting / assisting clients), as well as the comfort level of both client and trainer. 
    • Pilates Reformer classes are available following physical distancing guidelines. 
  • Intramural Sports:  
    • Single, dual and non-contact activities are available including, but not limited to, the following: esports, disc golf, lawn games, tennis, sports trivia, sand volleyball, various virtual events, etc.  
    • No spectators will be allowed 
    • Future competitive and contact activities will be evaluated and correspond with KSU Risk Level Alert Guidelines 
  • Virtual Programs: All Recreational Services program areas are developing virtual programs to keep members engaged remotely. Examples of programs include:  
    • Group fitness classes 
    • Custom fitness programs
    • Personal and small group fitness training 
    • Outdoor clinics and workshops 
    • Educational video chats regarding health, safety & vitality while living among the COVID 19 environment 
    • Intramural competitions to include esports