COVID Frequently Asked Questions

We will continue to update this page with additional information, so check back often. Please contact us at recservices@kent.edu if you have any questions or concerns.

Which recreation facilities are open?

The Department of Recreational Services understands the immense benefits that exercise provides to one's physical and mental health. The following list shows the numerous facilities available for use.  

The disc golf course, tennis courts, outdoor basketball courts and sand volleyball courts are currently open.

The following facilities are closed until further notice: 

  • Kent State Ice Arena 
  • Tri-Rec 
  • Allerton Sports Complex 
  • Student Recreation Fields 
What are the hours of operation for the SRWC?

The Beverly J. Warren Student Recreation & Wellness Center hours are listed on the Facility Hours page on our website.  Facility hours are evaluated on a continuous basis in adherence with safety guidelines and are subject to change. 

Who has access to the SRWC? 

We are currently open for all membership types and all guest passes options.

Additional information can be found on our website under Guest Passes.

What about my current membership and locker charges?

All membership and locker charges are currently being charged according to their respective schedules. 

What if I have a current membership and I am not comfortable returning at this time?

 Members can request a freeze to their membership for up to 3 months.  If you would prefer a longer timeframe, then we would cancel the membership and issue any necessary refund.  To freeze or cancel, members must complete the following Membership Change Form

What policies are in place to keep members safe?
  • Face coverings policy: (Updated 9/17/2021)
    • At the Beverly J. Warren Student Recreation and Wellness Center on the Kent Campus 
      • Face coverings are required for those taking part in any activity on all courts and activity spaces, including during open recreation, club sports or intramural practices and competitions, as well as Group X exercise classes. 
      • Saunas will be closed.
      • Face coverings are required for those sitting in the hot tub.
      • Face coverings are required everywhere except for those in the lap or leisure pool. 
    • At Tri-Rec on the Kent Campus and all Regional Campus recreation centers
      • Face coverings are required during all activities. 
    • At the Kent State Ice Arena on the Kent Campus
      • ​​​​​​​Face coverings are required except for hockey on-ice practice and play and figure skaters involved with strenuous routines.
      • Face coverings are required for all taking part in public skating sessions, learn-to-skate and figure skating programs.
      • On-ice coaches and instructors also must wear a face covering.​​​​​​​ 
  • Symptom screening: All patrons and staff are expected to self-screen for symptoms of COVID-19 and not enter the facility if they are feeling unwell, have known exposure in the last 14 days to someone with COVID-19, or are experiencing any symptoms as defined by the Ohio Department of Health (ODH): 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Enhanced cleaning protocols: We have implemented and trained our staff on enhanced cleaning procedures using a variety of disinfecting agents effective against coronavirus. In order to perform our enhanced cleaning procedures, some areas and/or equipment may be temporarily unavailable for use throughout the day. 
  • Sanitizing stations: Hand sanitizing stations are placed in high traffic areas of the facility. Sanitizing wipe stations are located throughout exercise areas of the facility. 
  • Staff precautions: All staff regularly wash their hands while working and stay home if they are not feeling well, have known exposure to an individual with COVID-19, or experiencing any symptoms of COVID-19 as defined by the ODH (see "Symptom Screening" above for full list.) 
    • Staff experiencing symptoms or with known exposure to COVID-19 will report this to the designated departmental COVID-19 staff response lead who will initiate contact tracing and communication protocol established by the University. 
  • Safety screens: Safety screens have been installed at the Pro Shop, Welcome Desk, Equipment Issue and Climbing Wall desk. 
What are your expectations of members?

The safety of our employees and our members is a shared responsibility. As such, we expect all our patrons to: 

  • Stay home or go home if they feel ill or experience any symptoms of COVID-19 as defined by the Ohio Department of Health: 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Face covering policy (Updated 9/17/2021)
    • At the Beverly J. Warren Student Recreation and Wellness Center on the Kent Campus 
      • Face coverings are required everywhere except for those in the lap or leisure pool.
      • Face coverings are required for those sitting in the hot tub.
      • Saunas will be closed.
      • Face coverings are required for those taking part in any activity on all courts and activity spaces, including during open recreation, club sports or intramural practices and competitions, as well as Group X exercise classes.  
    • At Tri-Rec on the Kent Campus and all Regional Campus recreation centers
      • Face coverings are required during all activities. 
    • At the Kent State Ice Arena on the Kent Campus
      • Face coverings are required except for hockey on-ice practice and play and figure skaters involved with strenuous routines.
      • Face coverings are required for all taking part in public skating sessions, learn-to-skate and figure skating programs.
      • On-ice coaches and instructors also must wear a face covering.
  • Follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
  • Wash hands often following CDC recommendations.
  • Wipe down equipment before AND after use.  Sanitizing wipe stations will be positioned throughout the facility. 
  • Avoid physical contact (high fives, handshakes, basketball games, etc.) 
  • Respect and follow safety procedures, guidelines, directional signage, and instructions from staff.
  • Follow traffic-flow patterns when applicable.  
  • Take extra precautions if you have an increased risk of illness.  See CDC guidelines
Are face coverings required?
  • Yes, as of Sept. 17, face coverings are required at all recreation centers on all campuses as well as all indoor academic courses that include a physical activity component. 
  • At the Warren Student Recreation and Wellness Center on the Kent Campus
    • Face coverings are required everywhere except for those in the lap or leisure pool.
    • Face coverings are required for those sitting in the hot tub.
    • Saunas will be closed.
    • Face coverings are required for those taking part in any activity on all courts and activity spaces, including during open recreation, club sports or intramural practices and competitions, as well as Group X exercise classes.
  • At Tri-Rec on the Kent Campus and all Regional Campus recreation centers
    • Face coverings are required during all activities.
  • At the Kent State Ice Arena on the Kent Campus
    • Face coverings are required except for hockey on-ice practice and play.
    • Face coverings are required for all taking part in public skating sessions, learn-to-skate and figure skating programs.
    • On-ice coaches and instructors also must wear a face covering.

If enforcing face coverings becomes unmanageable, open recreation hours may be restricted or facilities closed.

Can I receive an exemption from wearing a face covering? 

Kent Campus students requesting an accommodation from wearing a face covering should contact Student Accessibility Services at sas@kent.edu or by calling 330-672-3391. Regional Campus students should submit requests to their SAS representatives on their respective campuses. Faculty or staff seeking an accommodation should email Kent State’s Office of Compliance, Equal Opportunity and Affirmative Action at aa_eeo@kent.edu or call 330-672-2038.

All community members must contact the Office of Compliance, Equal Opportunity and Affirmative Action

Are there be scanners/bar code readers to enter the facility? Can I swipe my card? 

Magnetic card readers and bar code scanners are available for members to self-swipe or scan their ID.  Members can scan a barcode Member ID using the new KSU Rec-Wellness app.  The KSU Rec-Wellness app is available for download in the App Store and Google Play.  Please go to the KSU Rec-Wellness App website for registration or login instructions. 

What areas are available? 
  • Pro Shop 
    • The Pro Shop is open with reduced hours 
    • Capacity is set for 2 - 3 people 
    • 1 point-of-sale terminal is available. Patrons are encouraged to use credit cards for all payments when possible to minimize contact 
  • Locker Rooms  
    • Lockers rooms are open for use.
    • Capacities are set for each lobe within the locker rooms for members with assigned lockers  
    • Day lockers are available, but some may be limited to enforce physical distancing 
    • Staff will be sanitizing surfaces frequently using EPA-registered, virus-killing disinfectants 
    • Saunas are not available for use. (Updated 9/17/2021)
  • Showers 
    • Showers are available in the men’s and women’s locker room as well as in the gender neutral locker rooms.
    • Staff will be performing rounds to clean any showers that have been used every hour.
  • Natatorium 
    • Lap Pool (effective Monday, Aug. 30)
      • Lanes 1, 3 and 5 are for reservation bookings. 
      • Lanes 2, 4 and 6 are for open swimming. 
      • For additional information, please refer to the Lap Swimming webpage.
    • Leisure pool
      • Capacity is not limited and registration is not required. 
      • Swim period will be 45 minutes starting at the top of each hour. 
      • A 15 minute Safety Break will begin at the 45 minute point each hour.
    • Spa
      • Capacity is 5 people per side with a maximum of 10 people. 
      • No household restrictions or registration requirements.
    • Vortex
      • Capacity is 6 people
      • No household restrictions or registration requirements.
    • There will be limited communal equipment use.
    • Swimmers encouraged to bring their own equipment.
  • Equipment Circuit Area, Lower and Upper Fitness Floors 
    • All weight and cardio equipment areas are available.  
    • The following fitness prop equipment is available 
      • Stretching mats  
      • Foam and rumble rollers  
      • Physio balls 
      • Medicine balls 
      • Steps & risers  
      • Body bars 
  • Fitness Studios
    • All fitness studios are available for drop-in use when there are no scheduled classes or programs.
    • The Combative Studio can be reservation booked the same day either in person, on the phone, or online.  Each group/individual is permitted to book a maximum of one hour per day.
    • To book online, go to www.recservices.kent.edu
      • Click on the Bookings icon
      • Click on the facility you are wishing to book.
      • Login using your Flashline credentials without the "@kent.edu" in the username for KSU students, faculty and staff or your Fusion username and password for all others. 
      • Click the Book Now for the timeslot desired if available. 
      • Upon arrival, go to the Equipment Issue Desk on the ground floor at the base of the main stairs to check in, get the door unlocked or obtain any equipment necessary.
  • Sports Arena Courts 
    • Reservations are not required. 
    • Court 1 - Volleyball
      • Volleyball play is permitted for 6-on-6 play.  
    • Basketball - Courts 2 & 3
      • Basketball play is permitted for 5-on-5 play.  
    • Court 4 - Badminton, Table Tennis, Pickleball
      • Badminton, Table Tennis and Pickleball is permitted for up to 4 players per activity.
  • Multipurpose Gym 
    • Some free weight and cardio equipment is located in the Multipurpose Gym. 
    • This equipment is available with members following cleaning guidelines as outlined in the entire facility. 
    • The Multipurpose Gym can be reservation booked the same day either in person, on the phone, or online.  Each group/individual is permitted to book a maximum of one hour per day.
    • To book online, go to www.recservices.kent.edu
      • Click on the Bookings icon
      • Click on the facility you are wishing to book.
      • Login using your Flashline credentials without the "@kent.edu" in the username for KSU students, faculty and staff or your Fusion username and password for all others. 
      • Click the Book Now for the timeslot desired if available. 
      • Upon arrival, go to the Equipment Issue Desk on the ground floor at the base of the main stairs to check in, get the door unlocked or obtain any equipment necessary.
  • Outdoor Adventure Center & Climbing Wall 
    • The rental center is open for equipment rental 
    • The climbing wall is open during scheduled hours with limited capacity (20 people at a time).  Please check Facility Hours on our website.
    • Pre-registration is not required.
    • No top-roping (partner climbing) will be permitted at this time. 
  • Racquetball Courts
    • Racquetball courts will be available for up to 4 players for racquetball.
    • No other group activity will be allowed in the courts.
    • One person will be required to reserve/sign-up in advance.
    • Reservations are for 1 hour. 
    • Equipment can be checked out at the Welcome Desk and will be cleaned following each use.
    • Staff will clean and sanitize all touchpoints every 2 hours
  • Elevator 
    • Elevator use is available and restricted to 2 persons. 
  • Track  
    • The exercise track lanes and equipment are available with physical distancing requirements. 
    • Inner lane is intended for walkers and outer lanes for runners. 
    • Inner 2 lanes should only be used when passing other patrons while maintaining appropriate physical distancing requirements.
  • Lost and Found
    • Valuables only
What amenities are not available? 

Following guidance from the CDC, ODH and university, the following areas and items  are not available until further notice: 

  • Saunas at the SRWC
What exercise equipment is available? 
  • All weight and cardio equipment areas are available.  All equipment is appropriately placed and should not be moved.   
  • In order to perform enhanced cleaning, certain areas and equipment may be temporarily unavailable or out-of-service. 
  • Members should wipe down equipment before and after each use (disinfecting wipes will be available throughout the facility). Rotating in will not be allowed.  
  • All floor fans have been removed from the activity areas.  
  • The following fitness prop equipment is available 
    • Stretching mats  
    • Foam and rumble rollers  
    • Physio balls 
    • Medicine balls 
    • Steps & risers  
    • Body bars 
What programs are offered? 
  • Adventure Center:  The following programs are available with physical distancing and other approved guidelines: 
    • Custom programs  
    • Teambuilding programs  
    • Introduction to Climbing clinics 
    • Outdoor equipment rental 
    • Stand Up Paddleboarding trips 
  • Aquatics
    • Private swim lessons are available following new American Red Cross guidelines.  
    • No group swim lessons or Golden Splashes Swim Team are available at this time. 
    • CPR, Lifeguarding and Babysitting classes are available based on new American Red Cross guidelines. 
  • Fitness and Wellness:
    • Virtual group fitness and Silver Sneakers classes are offered until further notice.  Members are required to pre-register for all group X classes.   
    • Most fitness consultation programs are available with in-person and virtual options in accordance with physical distancing and other guidelines as well as the comfort level of both client and staff. 
    • Personal training are available with virtual and in-person options in accordance with physical distancing and other guidelines (no spotting / assisting clients), as well as the comfort level of both client and trainer. 
    • Pilates Reformer classes are available following physical distancing guidelines. 
  • Virtual Programs: All Recreational Services program areas are developing virtual programs to keep members engaged remotely. Examples of programs include:  
    • Group fitness classes 
    • Custom fitness programs
    • Personal and small group fitness training 
    • Outdoor clinics and workshops 
    • Educational video chats regarding health, safety & vitality while living among the COVID 19 environment 
    • Intramural competitions to include esports