Program Refunds | Kent State University

Program Refunds

Program Refunds Policy

  • Full refunds are given for any program cancelled by Recreational Services.
  • Please allow two weeks for processing refunds.
  • No refunds are given for cancellation by participants.
  • No refunds are given for unlimited,┬ápunch, or Group X passes.
  • Massage appointments must be cancelled four hours prior to appointment time to avoid full charge for the appointment.
  • All no-show appointments (for massage, fitness assessments, etc) will be billed the full amount of the visit.