Reopening Frequently Asked Questions

Your safety, and that of our staff, is our top priority, and we have implemented health and safety guidelines set by the Ohio Department of Health (ODH), the Centers for Disease Control (CDC), and Kent State University. Many of our services, amenities, and activities will be available in phases, and some of our spaces will have new capacity limits based on the guidelines and out of an abundance of caution. 

We need your cooperation, and that of all of our members, to help keep our community safe so please wear your face covering and do not visit our facilities if you are experiencing any symptoms of COVID-19 (see below for a detailed list of symptoms and mask requirements.) 

We will continue to update this page with additional information, so check back often. Please contact us at recservices@kent.edu if you have any questions or concerns.

When will recreation facilities open?

The Department of Recreational Services understands the immense benefits that exercise provides to one's physical and mental health. The following list shows the numerous facilities available for use. 

Beverly J. Warren Student Recreation and Wellness Center will reopen on Monday. Aug. 17.

Tri-Rec will reopen on Tuesday, Sept. 8. 

The following outdoor recreation facilities are open with physical distancing requirements. 
These areas include a 10 person maximum per court.  Congregation is prohibited.

  • Disc golf course 
  • Student recreation fields 
  • Tennis courts 

The following facilities are closed until further notice:

  • Kent State Ice Arena
  • Outdoor basketball courts
  • Sand volleyball courts
  • Allerton Sports Complex
What are the hours of operation for the SRWC starting August 17?

The Beverly J. Warren Student Recreation & Wellness Center hours for Monday, Aug. 17 – Saturday, Nov. 21 will be as follows: 

  • Mon - Thurs:  6 a.m. - 10 p.m. 
  • Fri:   6 a.m. - 8 p.m. 
  • Sat:  7 a.m.  –  7 p.m. 
  • Sun:  12 p.m. (noon) - 5 p.m. 

For area specific hours, please see Facility Hours on our website.  Facility hours are evaluated on a continuous basis in adherence with safety guidelines and are subject to change.  

Who will have access to the SRWC? 

Only members with a monthly/semester/annual membership are permitted to enter at this time.  This includes active SilverSneakers and Renew Active members. 

Guest passes, day passes, and punch passes will not be available at this time.   

When will existing memberships restart? 

All members with a current membership can enter starting on Aug. 17. Students must have at least 5 credit hours on the Kent Campus to have a current membership to enter starting Aug. 17.  If you have questions about which membership type you have or the status of your membership, please call the Pro Shop during business hours or contact Jim Kraus at 330-672-0465 or jkraus8@kent.edu

Membership charges 
Payroll Deduction and Monthly Auto-debit billing will begin as follows: 

  • Payroll deductions will restart on Aug. 28 (bi-weekly) and Aug. 31 (semi-monthly). 
  • Auto-debits will restart on Sept. 15 
What if I have a current membership and I am not comfortable returning at this time?

 Members can request a freeze to their membership for up to 6 months.  If you would prefer a longer timeframe, then we would cancel the membership and issue any necessary refund.  To freeze or cancel, members must complete the following Membership Change Form

What changes are you implementing to keep members safe? 
  • Face covering requirementPer the Flashes Safe Seven Principles, all patrons must wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice. Patrons must also follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
  • Symptom screening: All patrons and staff are expected to self-screen for symptoms of COVID-19 and not enter the facility if they are feeling unwell, have known exposure in the last 14 days to someone with COVID-19, or are experiencing any symptoms as defined by the Ohio Department of Health (ODH): 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Physical distancing: Members and staff are asked to stay a minimum of 6 feet apart. Exercise equipment has been moved to ensure at least 7 feet of physical distance. 
  • Enhanced cleaning protocols: We have implemented and trained our staff on enhanced cleaning procedures using a variety of disinfecting agents effective against coronavirus. In order to perform our enhanced cleaning procedures, some areas and/or equipment may be temporarily unavailable for use throughout the day. 
  • Sanitizing stations: Hand sanitizing stations are placed in high traffic areas of the facility. Sanitizing wipe stations are located throughout exercise areas of the facility. 
  • Staff precautions: All staff will wear a cloth/disposable face covering, regularly wash their hands while working and stay home if they are not feeling well, have known exposure to an individual with COVID-19, or experiencing any symptoms of COVID-19 as defined by the ODH (see "Symptom Screening" above for full list.) 
    • Staff experiencing symptoms or with known exposure to COVID-19 will report this to the designated departmental COVID-19 staff response lead who will initiate contact tracing and communication protocol established by the University. 
  • Safety screens: Safety screens have been installed at the Pro Shop, Welcome Desk, Equipment Issue and Climbing Wall desk. 
What are your expectations of members?

The safety of our employees and our members is a shared responsibility. As such, we expect all our patrons to: 

  • Stay home or go home if they feel ill or experience any symptoms of COVID-19 as defined by the Ohio Department of Health: 
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea. 
  • Wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice.
  • Follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
  • Wash hands often following CDC recommendations.
  • Wipe down equipment before AND after use.  Sanitizing wipe stations will be positioned throughout the facility. 
  • Observe physical distancing of 6' or more.
  • Avoid physical contact (high fives, handshakes, basketball games, etc.) 
  • Respect and follow safety procedures, guidelines, directional signage, and instructions from staff.
  • Follow traffic-flow patterns when applicable.  
  • Take extra precautions if you have an increased risk of illness.  See CDC guidelines
Will masks be required? 
  • Per the Flashes Safe Seven, all patrons must wear a cloth/disposable face covering per University mandate at all times, with only exceptions for swimming in the leisure pool and lap pool, sitting in the spa and skating on the ice.
  • Patrons must also follow all other facility policies, rules and guidelines and must comply with guidance and direction provided by staff.
Can I receive an exemption from wearing a face covering? 
Will there be scanners/bar code readers to enter the facility? Can I swipe my card? 

Magnetic card readers and bar code scanners are available for members to self-swipe or scan their ID.  Members can scan a barcode Member ID using the new KSU Rec-Wellness app.  KSU Rec-Wellness app will be available soon for download in the App Store and Google Play.  Please go to the KSU Rec-Wellness App website for registration or login instructions. 

What areas will be available upon reopening? 
  • Pro Shop 
    • The Pro Shop is open with reduced hours 
    • Capacity is set for 2 - 3 people 
    • 1 point-of-sale terminal is available. Patrons are encouraged to use credit cards for all payments when possible to minimize contact 
    • Patrons must enter the Pro Shop from the Mall and then leave the Pro Shop through the Administrative Office Reception area. 
  • Locker Rooms  
    • Lockers rooms are open for use however the single stall showers and saunas will be closed 
    • Capacities are set for each lobe within the locker rooms for members with assigned lockers  
    • Day lockers are available, but some may be limited to enforce physical distancing 
    • We ask that members practice physical distancing measures while in the locker rooms 
    • Staff will be sanitizing surfaces frequently using EPA-registered, virus-killing disinfectants 
  • Natatorium 
    • The lap pool is available for lap swimming.  Lap swimmers shall be restricted to one swimmer per lane.  Pre-registration will be required in 45-minute increments.  Pool equipment will be available for use and will be disinfected between use. For additional information, please refer to the Lap Swimming webpage.
    • Leisure Pool is open with a 12-person capacity.  Pre-registration is required. 
    • Spa is open with a 2-household capacity. 
  • Equipment Circuit Area, Lower and Upper Fitness Floors 
    • All weight and cardio equipment areas are available.  See guidelines listed under exercise equipment. 
  • Sports Arena Courts 
    • Open rec sports will not be allowed until further notice.  
    • The basketball courts are open with the restriction of one person per basketball hoop.  
    • Pre-registration is required with a 30-minute time limit per hoop.   
    • Patron must bring their own equipment.   
    • Game play initially is not permitted. 
  • Multipurpose Gym 
    • Some free weight and cardio equipment have been relocated to the Multipurpose Gym. 
    • This equipment is available with members following physical distancing and cleaning guidelines as outlined in the entire facility. 
  • Outdoor Adventure Center & Climbing Wal
    • The rental center is open for equipment rental 
    • The climbing wall is open with limited capacity (14 people at a time) and will require pre-registration.  
    • No top-roping (partner climbing) will be permitted at this time. 
  • Elevator 
    • Elevator use is available and restricted to 2 persons. 
  • Track  
    • The exercise track is available with physical distancing requirements. 
    • Inner lane is intended for walkers and outer lanes for runners. 
    • Inner 2 lanes should only be used when passing other patrons while maintaining appropriate physical distancing requirements. 
  • Lost and Found
    • Valuables only
What amenities will not be available upon reopening? 

Following guidance from the CDC, ODH and university, the following will not be available until further notice: 

  • Locker room showers  
  • Saunas  
  • Racquetball courts  
  • Fitness studios only available for scheduled classes and programs  
  • Drinking fountains; only contactless bottle fillers will be available for use. We encourage members to bring their own refillable, reusable bottles 
  • Equipment checkout  
  • Towel service. We encourage members to bring their own towel(s). 
  • Stretching mats and various fitness equipment 
  • Member coffee 
  • Facility rentals 

The following equipment will not be available 

  • Stretching mats  
  • Foam and rumble rollers  
  • Physio balls 
  • Medicine balls 
  • Steps & risers  
  • Body bars 
What exercise equipment will be available? 
  • All equipment will be available and appropriately placed. Equipment should not be moved.   

  • In order to perform enhanced cleaning, certain areas and equipment may be temporarily unavailable or out-of-service. 

  • Members should wipe down equipment before and after each use (disinfecting wipes will be available throughout the facility). Rotating in will not be allowed.  

  • All floor fans will be removed from the activity areas.  

  • Weights and kettlebells and a limited number of barbells will still be available on the floor 

What programs will be offered? 
  • Adventure Center:  The following programs will be available with physical distancing and other approved guidelines: 
    • Custom programs  
    • Teambuilding programs  
    • Introduction to Climbing clinics 
    • Outdoor equipment rental 
    • Stand Up Paddleboarding trips 
  • Aquatics
    • Private swim lessons will be available following new American Red Cross guidelines.  
    • No group swim lessons or Golden Splashes Swim Team will be available at this time. 
    • CPR, Lifeguarding and Babysitting classes will be available based on new American Red Cross guidelines. 
  • Club Sports:  
    • Competition is canceled for the fall semester through December 31, 2020 
    • Scheduling of available facilities for the fall will be coordinated by Recreational Services 
    • Recruiting, practices, tryouts and conditioning will be permitted, but must follow University Event Registration and Operation Procedures & ODH Responsible RestartOhio guidelines for Contact Sport Practices and Non-Contact Competitions 
    • Future competitive activities will be evaluated and correspond with KSU Risk Level Alert Guidelines 
  • Fitness and Wellness:
    • Virtual group fitness and Silver Sneakers classes will be offered until further notice.  Members will be required to pre-register for all group X classes.   
    • Most fitness consultation programs will be available with in-person and virtual options in accordance with physical distancing and other guidelines as well as the comfort level of both client and staff. 
    • Personal training will be available with virtual and in-person options in accordance with physical distancing and other guidelines (no spotting / assisting clients), as well as the comfort level of both client and trainer. 
    • Pilates Reformer classes will be available following physical distancing guidelines. 
  • Intramural Sports:  
    • Single, dual and non-contact activities to include but not limited to the following: esports, disc golf, lawn games, tennis, sports trivia, sand volleyball, various virtual events, etc.  
    • No spectators will be allowed 
    • Future competitive and contact activities will be evaluated and correspond with KSU Risk Level Alert Guidelines 
  • Virtual Programs: All Recreational Services program areas are developing virtual programs to keep members engaged remotely. Examples of programs being designed include:  
    • Group fitness classes 
    • Custom fitness programs
    • Personal and small group fitness training 
    • Outdoor clinics and workshops 
    • Educational video chats regarding health, safety & vitality while living among the COVID 19 environment 
    • Intramural competitions to include esports