The Application Rationalization Team is responsible for supporting the Kent State Application Technology Refresh Initiative (an effort to keep pace with rapidly changing technology that involves moving several applications from dated technology to sustainable platforms) and supporting and maintaining the .NET applications and CRIS Administration.
The Business Systems Analyst Team works closely with the functional areas and technical teams to ensure project requirements are met. The team also provides services to help departments evaluate current processes and identify areas for improvement.
The CRM Analyst Team is responsible for CRM (Constituent Relationship Management) configuration and maintenance, as well as third party production administration in the CRM.
The Data Management Team is responsible for the integration of multiple data sources and systems.
Director, Holly Slocum
Senior Project Manager, Shelley Sherwin
Systems Development and Innovations
An essential element to our university, Systems Development Services is responsible for designing, developing, and testing new and innovative software applications that are used extensively by the KSU community each day—from finding your way around campus to utilizing dynamic task lists to ensure on-time graduation.