All Salem programs are held at Kent State University at Salem.
2491 St Rt 45 South
Salem, Ohio 44460
To register for any program, call Mona Zink at 330-244-3508 between 8 a.m. and 5 p.m.
GENERATIONS WORKING TOGETHER
Facilitator - Deb Easton
Friday, Aug. 17, 2018
1 - 4 p.m.
There are now six generations of employees in today’s workplace! Are you ready for Gen Z?
Generations are represented by co-workers, customers or even by a particular generation’s mind-set in the organizational culture itself. Every generation has a unique definition of: work ethic, good customer service, working methods, expectations of management and teamwork. Due to these unique perspectives, a sign of respect as offered by one generation may be perceived as an affront to another, potentially creating personal conflicts that affect team effectiveness. Understanding of the origins of these varying definitions is crucial to a company’s success.
Presented in generational costume with humorous reference to the pop culture and slang of each era, this program provides insight regarding:
- The origins of each generation’s mindsets and values created by shared historical experiences,
- The impact of these mindsets in people’s work behavior,
- The expectations of Millennials and Gen Z regarding management style, motivation and career path, and
- The key strategies for communicating most effectively with each generation.
ABOUT THE FACILITATOR
Former Salem area resident, Deborah Easton, has been a nationally known Communication Skills Consultant, Trainer and Coach for 36 years. Through a comedic theatrical approach she demonstrates techniques for effective interactions with colleagues, customers, and direct reports, while providing practical strategies for handling difficult interactions. Since 2006 Deborah has presented the topic of Generations Working Together to hundreds of audiences of varying industries including: health care, manufacturing, public utilities, technology, insurance, social services, finance, and numerous professional organizations. She has been instrumental in numerous special projects, including developing performance evaluation systems, facilitating cultural change, and conducting a yearly curriculum of courses for several clients. Her clients include: NASA Glenn Research Center, First Energy, The Cleveland Indians, Ohio Job & Family Services, Coastal Pet Products, GOJO, Aultman Hospital, Sherwin Williams, Saint Gobain, Performance Plastics and FedEx Custom Critical. A graduate of West Branch High School, Deborah earned a master's degree in rhetoric and communication from Kent State University. She taught communication and managerial skills courses for the Kent State University School of Management and the Department of Communication Studies from whom she received the Distinguished Alumni Award for contributions to the field of communication in 2012.