Special Topics & Webinars | Kent State University

Special Topics & Webinars

 
Special Topics are held on a demand basis and may be canceled due to low enrollment.

Special Topics Registration
Call Mona Zink at 330-244-3508 between 8 a.m. - 5 p.m.


SPECIAL TOPIC: 10 WAYS TO ENHANCE MORALE WITHOUT SPENDING A CENT
Facilitator - Mike Lehr
Tuesday, Feb. 20, 2018
8:30 a.m. - 12:30 p.m.
$195

Do your first-time and front-line supervisors have the skills and training they need to rev up employee engagement; to create, build and leverage relationships? This intense half-day work shop will help them do all this without the company needing to spend a single cent. And numerous research studies indicate that an engaged, enthusiastic team member is less likely to leave.  Participants will:

  • See how ten morale building tips work into their typical work day
  • Create a plan to apply these tips at work 
  • Use well-proven listening skills to build and leverage relationships to get things done 
  • Identify positive, intrinsic talents in their team members
  • Learn how to effect behavioral change
  • Gain confidence in dealing with conflict and other high-anxiety employee situations

COMPLIMENTARY WEBINAR: THE ESSENTIALS OF DISC
Facilitator – Renee Romine
Wednesday, Feb. 28, 2018
10:00 a.m. - 11:00 a.m.
Complimentary

If you are interested in improving your professional communication and relationship skills, then this webinar is for you. The webinar utilizes the popular and proven DiSC methodology for understanding how one may approach their work. DiSC has shown tremendous success in improving communication skills and directly improving the employee/supervisor relationship. DiSC is based on the work of behavior psychologist William Moulton Marston. Participants will:

  • Discover the four DiSC work styles
  • Learn how to read the DiSC style map
  • Explore priorities that drive the different styles

REGISTER HERE


COMPLIMENTARY WEBINAR: DEALING WITH DIFFICULT BEHAVIORS
Facilitator – Renee Romine
Wednesday, May 9, 2018
10:00 a.m. - 11:00 a.m.
Complimentary

Do you have a coworker that seems impossible to work with? Ever wonder why that person acts that way….and gets away with it? This webinar focuses on identifying and addressing the most common difficult workplace behaviors. We will explore how we are personally impacted by these behaviors and ways to effectively deal with them. Participants will also:

 

  • Explore the importance that emotions and stress play in dealing with difficult encounters
  • Identify trigger words
  • Look at how to reframe reactions
  • Learn to address the seven most common difficult behaviors
  • Demonstrate how to give constructive feedback.

REGISTER HERE


LEADERSHIP ESSENTIALS CERTIFICATE - 2 days

Facilitators – Kristy Frieden, Dr. Phil Kim, Dr. Kay Potetz, Lisa Waite
Tuesday, May 15 and Wednesday, May 16, 2018
8:00 a.m. - 4:30 p.m.
$690.00

 

Have you completed training programs that give you foundational skills and now find yourself asking, “What next?” Obtain higher level skills and gain important credentials that promote leadership excellence in the organization by investing in our Leadership Essentials Certificate. Get top-quality programs with practical content that immediately transfers to the workplace.

 

THE EMOTIONALLY INTELLIGENT LEADER       
Facilitator - Phillip Kim, Ph.D.

Emotional intelligence (EI) has become a popular topic within organization development.  However, there has been limited practice in how this relates practically to a company and specifically how to develop leaders within the organization. Understanding EI is vital in developing critical competencies such as self-awareness, intrinsic motivation, empathy and social skills.

Upon completion of this training, participants will learn how to incorporate Emotional Intelligence skills to improve performance in:

  • Personal Development
  • Building Relationships
  • Change Management
  • Decision-Making
  • Participative Management
  • Work-Life Balance

MOTIVATING STAFF THROUGH APPRECIATIVE INQUIRY       
Facilitator – Kay Potetz, Ph.D.

Appreciative Inquiry (AI) emerged from the research of David Cooperrider at Case Western Reserve University in Cleveland. It is a collaborative, strengths-based approach to personal and organizational development that is proving to be highly effective in thousands of organizations around the world. Appreciative Inquiry builds on the best of “what is” and leads to lasting, sustainable change.

If your current methods of employee motivation are less than successful or lead to only short-term changes, this program is for you. At the end of the program, participants will be able to:
 
•    Discuss the changes in the workforce and their effect on motivation
•    Recall and analyze traditional approaches to motivation
•    Discuss the mental locks that prevent us from being creative
•    Describe expectancy theory and equity theory
•    Explain Appreciative Inquiry and its relationship to motivation
•    List applications of Appreciative Inquiry in motivating staff

 

WHAT'S PREVENTING YOUR TEAM'S SUCCESS? OVERCOMING CRITICAL DYSFUNCTIONS
Facilitator - Kristy Frieden

Based on Patrick Lencioni’s book, The Five Dysfunctions of a Team, this session will help participants build healthy, productive teams by identifying strategies to overcome the critical five dysfunctions- absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results.  
At the conclusion of this workshop, participants will be able to:

  • Identify each of the five dysfunctions that prevent team success
  • Apply specific strategies to assist teams in becoming more effective

ON YOUR MARK, GET SET, LEAD
Facilitator - Lisa Waite
How can I follow if you don’t lead?

This program showcases insights, best practices and compelling tools for growth as visionaries, mentors, coaches and stewards from today’s most recognized leaders (Chapman, Cathy, Mayer, Sinek), plus timeless pearls of wisdom from authorities like Drucker, Disney, Maxwell, and Welch. Participants leave with a renewed sense of commitment to clients and employees. Participants will explore:​

  • Leading by example to influence and instill success in others
  • Defining ways of building a culture to drive loyalty and productivity
  • Establishing new benchmarks for involvement and accountability
  • Creating communication principles that support a people-centric culture
  • Practicing the benefits of becoming a listening leader

SPECIAL TOPIC: TIME MANAGEMENT
Facilitator - Diane Helbig
Tuesday, May 22, 2018
8:30 a.m. - 12:30 p.m.
$195

Time management and prioritizing are issues that most people face when trying to juggle workload, client interests, and the unforeseen. How do we create processes and plans so what we are trying to accomplish isn't derailed? It is important to be able to meet the client's needs regardless of what comes up. There are also days when priorities change or challenges are included in the mix. How we handle these things will determine how successful we are, and how satisfied we will be with our work. Participants will:

  • Consider what it looks like when everything goes according to plan
  • Identify obstacles that get in their way
  • Determine which obstacles are significantly impacting their time
  • Create their own decision process for addressing those obstacles
  • Embrace communication strategies that increate cooperation and understanding

SPECIAL TOPIC: EXCELLING AT EXCEL
Facilitator - Ted Younessi
Tuesday, May 29, 2018
8:30 a.m. - 4:30 p.m.
$295

Everyone is familiar with Excel, but how many actually "know" Excel? This course is designed to help beginning and avid users learn new tips and features in Excel.  Participants will:

  • Become familiar with spreadsheet terminology and the fundamental concepts of Microsoft Excel (including identifying Excel window components, navigating worksheets, and downloading templates)
  • Learn the basics of entering and editing text, values, and formulas, and how to save workbooks in the native Excel format, as well as in other formats
  • Learn how to move and copy data and formulas, how to determine absolute and relative references, and how to work with ranges, rows, and columns
  • Learn how to use simple functions, and how to easily apply formatting techniques to worksheet data
  • Create and modify charts, and work with graphics
  • Learn how to review workbooks for spelling errors, modify page setup, and print worksheets

 This course focuses on the skills "real  users" need to be productive immediately in Microsoft Excel. Our instructor is great at modifying the training to best suit "participant needs," so participants can ask plenty of questions and get the answers they need.


SPECIAL TOPIC: SUPERVISORY BOOT CAMP
Facilitator - Faith Sheaffer-Polen
Friday, Oct 26, 2018
8:30 a.m. - 4:30 p.m.
$345

Do your first-time and front-line supervisors have the skills and training they need to be successful in their new roles? This full-day Supervisory Boot Camp can help. Participants will:

  • Learn the five basic management functions and three critical skills needed to succeed
  • Receive clarification of their new role and the new responsibilities and accountabilities to their team, peers, managers, and organization
  • Complete a SWOT analysis for the organization and for their team
  • Identify how a supervisor must think, what they must say, and how they must behave
  • Review Federal and State Employment Laws and how they impact a supervisor's daily work