Special Topics & Webinars | Kent State University

Special Topics & Webinars

Special Topics are held on a demand basis and may be canceled due to low enrollment.

Special Topics Registration
Call Mona Zink at 330-244-3508 between 8 a.m. - 5 p.m.


SPECIAL TOPIC: CRUCIAL SKILLS FOR CREW LEADERS
Facilitator – Diane Helbig

Tuesday, May 8, 2018
8:30 a.m. - 12:30 p.m.
$195.00

Crew leaders succeed when they have a system they can implement on a consistent basis to ensure performance and productivity are realized. Three aspects of crew leadership – goals, empowerment, and communication – work in harmony to ensure not only shift success, but company success. Crew Leaders will learn how the goals of the company and the goals of the workers intersect as well as how to communicate in ways that engage commitment of the crew. Participants will:

  • Learn how company, department and individual goals support each other
  • Discover the impact of communication styles including tone, words, and intention
  • Determine the best way to get the crew to buy-in to a performance plan on a daily basis
  • Leave with a plan they can implement and monitor for effectiveness

COMPLIMENTARY WEBINAR: DEALING WITH DIFFICULT BEHAVIORS
Facilitator – Renee Romine
Wednesday, May 9, 2018
10:00 a.m. - 11:00 a.m.
Complimentary

Do you have a coworker that seems impossible to work with? Ever wonder why that person acts that way….and gets away with it? This webinar focuses on identifying and addressing the most common difficult workplace behaviors. We will explore how we are personally impacted by these behaviors and ways to effectively deal with them. Participants will also:

 

  • Explore the importance that emotions and stress play in dealing with difficult encounters
  • Identify trigger words
  • Look at how to reframe reactions
  • Learn to address the seven most common difficult behaviors
  • Demonstrate how to give constructive feedback.

REGISTER HERE


SPECIAL TOPIC: LEADERSHIP ESSENTIALS CERTIFICATE - 2 days
Facilitators – Kristy Frieden, Dr. Phil Kim, Dr. Kay Potetz, Lisa Waite

Tuesday, May 15 and Wednesday, May 16, 2018
8 a.m. - 4:30 p.m.
$690.00

Have you completed training programs that give you foundational skills and now find yourself asking, “What next?” Obtain higher level skills and gain important credentials that promote leadership excellence in the organization by investing in our Leadership Essentials Certificate. Get top-quality programs with practical content that immediately transfers to the workplace.

THE EMOTIONALLY INTELLIGENT LEADER       
Facilitator - Phillip Kim, Ph.D.

Emotional intelligence (EI) has become a popular topic within organization development. However, there has been limited practice in how this relates practically to a company and specifically how to develop leaders within the organization. Understanding EI is vital in developing critical competencies such as self-awareness, intrinsic motivation, empathy and social skills.  Upon completion of this training, participants will learn how to incorporate Emotional Intelligence skills to improve performance in:

  • Personal Development
  • Building Relationships
  • Change Management
  • Decision-Making
  • Participative Management
  • Work-Life Balance

 
MOTIVATING STAFF THROUGH APPRECIATIVE INQUIRY

Facilitator – Kay Potetz, Ph.D.

Appreciative Inquiry (AI) emerged from the research of David Cooperrider at Case Western Reserve University in Cleveland. It is a collaborative, strengths-based approach to personal and organizational development that is proving to be highly effective in thousands of organizations around the world. Appreciative Inquiry builds on the best of “what is” and leads to lasting, sustainable change. If your current methods of employee motivation are less than successful or lead to only short-term changes, this program is for you. At the end of the program, participants will be able to:

  • Discuss the changes in the workforce and their effect on motivation
  • Recall and analyze traditional approaches to motivation
  • Discuss the mental locks that prevent us from being creative
  • Describe expectancy theory and equity theory
  • Explain Appreciative Inquiry and its relationship to motivation
  • List applications of Appreciative Inquiry in motivating staff
     

WHAT'S PREVENTING YOUR TEAM'S SUCCESS? OVERCOMING CRITICAL DYSFUNCTIONS
Facilitator - Kristy Frieden

Based on Patrick Lencioni’s book, The Five Dysfunctions of a Team, this session will help participants build healthy, productive teams by identifying strategies to overcome the critical five dysfunctions- absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results.  At the conclusion of this workshop, participants will be able to:

  • Identify each of the five dysfunctions that prevent team success
  • Apply specific strategies to assist teams in becoming more effective

 

ON YOUR MARK, GET SET, LEAD
Facilitator - Lisa Waite

How can I follow if you don’t lead? This program showcases insights, best practices and compelling tools for growth as visionaries, mentors, coaches and stewards from today’s most recognized leaders (Chapman, Cathy, Mayer, Sinek), plus timeless pearls of wisdom from authorities like Drucker, Disney, Maxwell, and Welch. Participants leave with a renewed sense of commitment to clients and employees. Participants will explore: 

  • Leading by example to influence and instill success in others
  • Defining ways of building a culture to drive loyalty and productivity
  • Establishing new benchmarks for involvement and accountability
  • Creating communication principles that support a people-centric culture
  • Practicing the benefits of becoming a listening leader

SPECIAL TOPIC: TIME MANAGEMENT
Facilitator - Diane Helbig
Tuesday, May 22, 2018
8:30 a.m. - 12:30 p.m.
$195

Time management and prioritizing are issues that most people face when trying to juggle workload, client interests, and the unforeseen. How do we create processes and plans so what we are trying to accomplish isn't derailed? It is important to be able to meet the client's needs regardless of what comes up. There are also days when priorities change or challenges are included in the mix. How we handle these things will determine how successful we are, and how satisfied we will be with our work. Participants will:

  • Consider what it looks like when everything goes according to plan
  • Identify obstacles that get in their way
  • Determine which obstacles are significantly impacting their time
  • Create their own decision process for addressing those obstacles
  • Embrace communication strategies that increase cooperation and understanding

SPECIAL TOPIC: EXCELLING AT EXCEL
Facilitator - Ted Younessi
Tuesday, May 29, 2018
8:30 a.m. - 4:30 p.m.
$295

Everyone is familiar with Excel, but how many actually "know" Excel? This course is designed to help beginning and avid users learn new tips and features in Excel.  Participants will:

  • Become familiar with spreadsheet terminology and the fundamental concepts of Microsoft Excel (including identifying Excel window components, navigating worksheets, and downloading templates)
  • Learn the basics of entering and editing text, values, and formulas, and how to save workbooks in the native Excel format, as well as in other formats
  • Learn how to move and copy data and formulas, how to determine absolute and relative references, and how to work with ranges, rows, and columns
  • Learn how to use simple functions, and how to easily apply formatting techniques to worksheet data
  • Create and modify charts, and work with graphics
  • Learn how to review workbooks for spelling errors, modify page setup, and print worksheets

This course focuses on the skills "real  users" need to be productive immediately in Microsoft Excel. Our instructor is great at modifying the training to best suit "participant needs," so participants can ask plenty of questions and get the answers they need.


SPECIAL TOPIC: SOCIAL MEDIA CERTIFICATE - 2 days
Facilitator – Karen Leonard

Friday, June 15 and Friday, June 29, 2018
8:30 a.m. - 4:30 p.m.
$690.00
SPACE IS LIMITED

NOTE: A Facebook page for your business must be opened and activated prior to participating in this certificate program. For a charge of $95.00, the facilitator can work with you to create one. Please contact Karen Leonard directly at Innovative Global Vision, Inc. 330-524-0922 or www.igvinc.com.

Discover all of the most important aspects of Social Media and Email Marketing in this hands-on, intimate class.

SOCIAL MEDIA MARKETING FOR PROFESSIONAL ORGANIZATIONS
You know you should be on social media for your business or non-profit. You know it can help you drive new and repeat business for your organization. But, do you know why? Do you know which social media platform will have the biggest bang for your buck? And when you start your profile, do you know what to say and how to grow your following? This session will answer all those questions and more! Participants will learn how to:

  • Determine the platform that is right for them and their organization
  • Announce their presence and build their network
  • Discover, create and share content that encourages action
  • Organize a content calendar
  • Understand social media advertising and learn their options
  • Create visual content to post on social media platforms
  • Get a hands-on session with content creation and scheduling tools

 
MASTERING YOUR EMAIL MARKETING

First impressions matter - how are YOU doing with your emails? In this session we will cover:

  • Designing a new Master Template which is mobile-responsive and organized
  • Teaser Text - Add this to your next campaign to enhance your subject line
  • Buttons - Create a great Call-to-Action with buttons that stand out in your emails
  • Welcome Email and Autoresponders - How these automated campaigns are set up and what they can do for your business
  • Social Share Tool - A time-saving tool to launch your email campaigns into social media
  • "Text to Join" - Get prospects to join your list by using their smartphones to text in their email address. This is a quick, easy way to grow your list.
  • Contact Management - List growth strategies and tagging your contacts for better segmentation.

SPECIAL TOPIC: PMP EXAM PREPARATION
Facilitator – Loretta Harland, PMP

Monday, Sept 24 - Friday, Sept 28, 2018
8:30 a.m. - 4:30 p.m.
$1,725.00

Participants are required to purchase "A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th Edition" on their own prior to the first day of class.

The PMP Exam Preparation Course provides students with all the knowledge they need to pass the Project Management Institute (PMI)® - Project Management Professional (PMP) certification exam. This course includes five days of instructor led, intense focus as well as practice exams, quizzes, quick reference guides, and all the necessary materials and post-class support for passing the exam. Participants will:

  • Learn about the PMP exam and what it takes to apply
  • Save time by studying only the material necessary to pass the exam
  • Utilize quick reference materials to enable learning
  • Acquire tools and techniques they can apply in the real world
  • Test their knowledge throughout the course with practice exams

SPECIAL TOPIC: CRUCIAL SKILLS FOR CREW LEADERS
Facilitator – Diane Helbig

Thursday, Sept 27, 2018
8:30 a.m. - 12:30 p.m.
$195.00

Crew leaders succeed when they have a system they can implement on a consistent basis to ensure performance and productivity are realized. Three aspects of crew leadership – goals, empowerment, and communication – work in harmony to ensure not only shift success, but company success. Crew Leaders will learn how the goals of the company and the goals of the workers intersect as well as how to communicate in ways that engage commitment of the crew. Participants will:

  • Learn how company, department and individual goals support each other
  • Discover the impact of communication styles including tone, words, and intention
  • Determine the best way to get the crew to buy-in to a performance plan on a daily basis
  • Leave with a plan they can implement and monitor for effectiveness

SPECIAL TOPIC: STRENGTHS FINDER 2.0 - DISCOVERING WHO I AM AND MAKING A DIFFERENCE IN THE WORKPLACE!
Facilitator - Hugh Littleton
Tuesday, Oct 9, 2018
8:30 a.m. - 4:30 p.m.
$345

Prior to attending this session, PARTICIPANTS ARE REQUIRED TO PURCHASE AND READ THE BOOK STRENGTHS FINDER 2.0 (ISBN: 13:978-1595620156, Publishing Date: February 1, 2007, Author: Tom Rath). PARTICIPANTS SHOULD ALSO COMPLETE THE ASSESSMENT AND BRING A PRINTED COPY TO THE SESSION.

This workshop is based on the best-selling "Strengths Finder 2.0" by Tom Rath and the accompanying assessment developed by psychologist Donald O. Clifton. Called “the father of strengths-based psychology,” Clifton developed an assessment program that allowed individuals to identify their strengths, then build on them and integrate them into their daily lives. Participants have the opportunity to identify and learn about personal strengths, how their unique talents can best be used and how these strengths work together in the workplace. Participants will:

  • Discover personal and professional strengths.
  • Explore strengths of others.
  • Identify and understand strengths in your team.
  • Enhance communication and teamwork.
  • Complete online assessment. 

SPECIAL TOPIC: SUPERVISORY BOOT CAMP
Facilitator - Faith Sheaffer-Polen
Friday, Oct 26, 2018
8:30 a.m. - 4:30 p.m.
$345

Do your first-time and front-line supervisors have the skills and training they need to be successful in their new roles? This full-day Supervisory Boot Camp can help. Participants will:

  • Learn the five basic management functions and three critical skills needed to succeed
  • Receive clarification of their new role and the new responsibilities and accountabilities to their team, peers, managers, and organization
  • Complete a SWOT analysis for the organization and for their team
  • Identify how a supervisor must think, what they must say, and how they must behave
  • Review Federal and State Employment Laws and how they impact a supervisor's daily work

SPECIAL TOPIC: VALUE STREAM MAPPING
Facilitators - John Novak and John Potkalitsky
Tuesday, Nov. 20, 2018
8:30 a.m. - 4:30 p.m.
$345

Value Stream Mapping (VSM) is a powerful tool for analyzing information and material flow throughout an organization. Participants will:

  • Learn the step-by-step method of Value Stream Mapping to effectively identify and eliminate non-value added activities
  • Create a current state map, analyze the current state map, and create a Lean future state map