First Step FAQs

Do I have to attend First Step?

First Step is required for all new Kent State Stark freshmen (recent high school graduates). First Step invitations are emailed shortly after the student is admitted to Kent State Stark.

Can I register for classes before I attend First Step?

No, all new students must complete the First Step program in order to enroll in classes.

Why do I have to take the placement assessments?

Kent State University requires students to demonstrate their knowledge and skills in English (writing), mathematics, reading and study strategies, foreign language, and chemistry. Students demonstrate their knowledge and skills through ACT or SAT scores and/or placement assessments. Placement assessments are designed to help academic advisors and students determine which courses will provide the best opportunity for success. Your academic advisor will review your placements with you during First Step.

Can I wait to take the placement assessments?

Do not wait. You must have your placement assessments completed before you can register for and attend First Step. The earlier you attend First Step, the better selection of courses you'll have.  

I started taking the ALEKS math placement but didn’t finish. How do I get back into ALEKS?

Your session most likely timed out. To have your session reset, contact Kent State Stark Academic Success Center at 330-244-5050.

I don’t have a computer at home [or] I don’t want to take my assessments at home. Can I take them at Kent State Stark?

Due to COVID-19, the campus is currently closed. Placement testing adjustments and instructions are being emailed to new students.

How will I know where I placed?

Your academic advisor will explain all of your course placements to you at First Step.

I've completed a college-level course at another university or through my high school and received a grade. Who should I tell?

If you’ve completed and earned a grade for a college-level course, please contact us at 330-244-3279. This may impact your testing instructions which are personalized to you. Also, follow the instructions below for information on how to request and report your transcripts.

Should I bring my parents to First Step?

Parent/guest participation at First Step is optional, but encouraged so parents can support their student through the registration process. 

Do I need to file the FAFSA?

Yes, even if you don't think you may qualify for aid, you should still file the FAFSA. Financial Aid representatives will follow up with you after First Step to make sure your financial aid is ready to go for the fall semester.

How long is First Step?

First Step takes place from 9:30 a.m. - 1 p.m. You must attend First Step for its duration.

What if I get locked out of FlashLine? How do I fix it before attending First Step?

Possible solutions:

  • Click on FlashLine Login in the top navigation bar of any Kent State website, select Forgot your username or password? under the Login button and follow the prompts.
  • Visit for self-service help.

I can't attend my scheduled First Step date, how do I change it?

Contact Ruby Groves in the Office of Student Services at 330-244-3279 or Do not submit another reservation form.

Will I take a campus tour during First Step?

Currently we are not offering on-campus tours due to COVID-19, however a virtual campus tour is available.

My transcripts are not up to date or not on file, how do I take care of this?

Contact the Office of Admissions at 330-499-9600 for instructions. 

What do I need to bring to First Step?

  • Be sure you know your FlashLine password and can log in.
  • College Credit Plus: If you have College Credit Plus credit from another school, have a transcript from the college where credit was earned sent to us.
  • AP or Tech Prep: Bring course names of any AP or Tech Prep courses you took in high school.
  • Financial Aid representatives will follow up with you after First Step to make sure your financial aid is ready to go for the fall semester.

Placement Assessment Questions

Academic Success Center


Ruby Groves
Office of Student Services