CRM

Constituent Relationship Management (CRM)

Find a readable version of the Jan/Feb 2018 Marketing Cloud Statistics Infographic here.

SALESFORCE MARKETING CLOUD NUMBER OF EMAILS SENT PER BUSINESS UNIT   Student Affairs 35,645   WKSU 148,220   UCM 239,988   WKSU Folk Alley 298,175   TOTAL # OF EMAILS SENT 722,028

Constituent Relationship Management (CRM)

Join Salesforce.org for the 6th Annual Higher Ed Summit, co-hosted by Georgetown University 6th Annual Higher Ed Summit–A gathering of the most innovative community in Higher Ed Join Georgetown University, Salesforce.org, and leading colleges and universities from across North America for an exciting two-and-a-half-day innovation journey March...

Constituent Relationship Management (CRM)

There were many exciting new features and a new partnership announced at Dreamforce ‘17! This past conference brought many new updates to Email Studio, Social Studio, Mobile Studio, and much more. Salesforce has partnered with Google Analytics 360 to allow for seamless connection of advertising, sales and marketing data across platforms. More...

Constituent Relationship Management (CRM)

Find a readable version of the CRM V2MOM image here.

Constituent Relationship Management (CRM)

VISION: Create a high impact enterprise CRM solution to improve and expand communication and engagement with constituents throughout key campus relationships.   VALUES: One platform, one holistic view Collaboration Innovation   METHODS: Train the team Planning the project roadmap Complete the projects Work as partners (Business/IS/Vendors) Build...

Constituent Relationship Management (CRM)

CRM Org Strategy Team Picture This team has been working diligently to make the org split as seamless as possible for the end users. The team meets twice a week to review the remaining open items and discuss any obstacles. PICTURED (L-R): Dan Benner, Senior Applications Developer Cassa Reeder, Lead Applications Developer Brian Zahn, Applications Developer Shelley Sherwin,...

Constituent Relationship Management (CRM)

CRM Org Strategy Team Picture Recruiting - Phase II Update PROJECT HIGHLIGHTS Set up/configured telecounseling Loaded the following vendor data: Fire Engine Red Inquiries ACT Purchase List American Student List (Trumbull) College Bound Selection List (Tuscarawas) Loaded legacy undergraduate data for the following campuses: Tuscarawas East Liverpool Salem Stark Created custom...

Constituent Relationship Management (CRM)

CRM Org Strategy Team Picture The CRM Architecture team’s journey over the last year was a rollercoaster, mirroring the progress made and changes encountered by the CRM projects as a whole. The journey was started with the concurrent development and go-live of several large initiatives, and ended with a strategic shift in the core design of the orgs. Time throughout was spent...

Constituent Relationship Management (CRM)

CRM Org Strategy Team Picture The Classy implementation was successful with the official launch of the Giving Tuesday campaign on Wednesday, November 1, 2017. As you may recall, the Classy platform provides the unique ability to allow participants to crowdfund, increasing the number of people who part take in this year’s campaign. This implementation includes the integration...