Jan/Feb 2018

Constituent Relationship Management (CRM)

Salesforce's Spring 2018 release is now live in sandbox environments! In Salesforce Spring 2018, users will now see new email sync functionality with Lightning for Outlook, AI capabilities with Einstein Analytics, and the ability to send customized Marketing Cloud campaigns from Community actions. In Lightning, users also have the ability to see...

Constituent Relationship Management (CRM)

How does this certification help you in the projects you’re working on? This certification helps me stay up to date with the ever changing Salesforce platform. With this certification I can also give better and more informed opinions on topics that our clients might not have a full grasp on. It helps me be more aware of Salesforce’s limits and...

Constituent Relationship Management (CRM)

Find a readable version of the Jan/Feb 2018 Marketing Cloud Statistics Infographic here.

Constituent Relationship Management (CRM)

Join Salesforce.org for the 6th Annual Higher Ed Summit, co-hosted by Georgetown University 6th Annual Higher Ed Summit–A gathering of the most innovative community in Higher Ed Join Georgetown University, Salesforce.org, and leading colleges and universities from across North America for an exciting two-and-a-half-day innovation journey March...

Constituent Relationship Management (CRM)

There were many exciting new features and a new partnership announced at Dreamforce ‘17! This past conference brought many new updates to Email Studio, Social Studio, Mobile Studio, and much more. Salesforce has partnered with Google Analytics 360 to allow for seamless connection of advertising, sales and marketing data across platforms. More...

Constituent Relationship Management (CRM)

Find a readable version of the CRM V2MOM image here.

Constituent Relationship Management (CRM)

This team has been working diligently to make the org split as seamless as possible for the end users. The team meets twice a week to review the remaining open items and discuss any obstacles. PICTURED (L-R): Dan Benner, Senior Applications Developer Cassa Reeder, Lead Applications Developer Brian Zahn, Applications Developer Shelley Sherwin,...

Constituent Relationship Management (CRM)

Recruiting - Phase II Update PROJECT HIGHLIGHTS Set up/configured telecounseling Loaded the following vendor data: Fire Engine Red Inquiries ACT Purchase List American Student List (Trumbull) College Bound Selection List (Tuscarawas) Loaded legacy undergraduate data for the following campuses: Tuscarawas East Liverpool Salem Stark Created custom...

Constituent Relationship Management (CRM)

The CRM Architecture team’s journey over the last year was a rollercoaster, mirroring the progress made and changes encountered by the CRM projects as a whole. The journey was started with the concurrent development and go-live of several large initiatives, and ended with a strategic shift in the core design of the orgs. Time throughout was spent...