Participants will learn to craft well-organized effective emails, reports and business correspondence that reflect professionally on the author and your organization. Upon conclusion of the program, participants will be able to better convey the message in a clear, concise and organized manner, with appropriate detail for non-technical and/or technical audiences. Further, participants will learn to write clear, complete procedures and work instructions that new employees can follow, while also satisfying the needs of more experienced employees. The facilitator will collect, review and utilize writing samples from program participants to ensure that the program is tailored and applied to the workplace.
- Differentiating Between Ways to Communicate
- Email Tips and Techniques
- The Writing Process
- Differentiating Between Confusing Words
- Formatting to Make Technical Information Easier to Understand and Digest
- Tables, Charts, Graphs
- Executive Summaries/Abstracts/Conclusions/Recommendations
This eight-hour program is targeted for all associates in an organization.
We can tailor this program and deliver it on-site for your employees and leaders.
Marianne Canario founded her own business in instructional technologies in 1992, to improve business communications in English and Spanish.
“This was a very relevant class I will be able to use.”
Jane Phillips, Chemist,
The Sherwin-Williams Company