Perpetuating Excellence in Customer Service
Focusing on the importance of building relationships, you will learn how to perpetuate attentiveness to internal and external customer service, and to overcome barriers for positive internal and external communication. In addition, you will also gain ideas for sustaining a positive attitude while solving problems and dealing with complaints. Learn how to WOW every customer and identify your Team Player Style within your customer service team.
We can tailor this program and deliver it on-site for your employees and leaders.
Marvin Montgomery is an experienced motivational speaker and professional training specialist, and has assisted hundreds of organizations improve their productivity.