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Tech Help: Service and Repair

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The TechHelp Service and Repair Center is Kent State’s on-site technology service center, available to help all students, faculty, and staff resolve issues with their personal computers and mobile devices.

Due to upcoming construction, the Service and Repair Center in Tri Towers will be closed during the summer.  Please visit our other full service location in the College of Business for assistance during this time.

Our knowledgeable TechTeam is trained to provide quick and affordable service, ensuring you’ll never have to leave the Kent Campus to get professional technology support. Visit us today in the Business Administration Building or the Tri-Towers Rotunda to receive professional software and hardware support at an affordable price. Services include:


Contact Information

We welcome you to contact us at 330-672-TECH (8324).

For general support questions call the 24/7 TechHelp Line at 330-672-HELP (4357) or submit a ticket at For support with university owned equipment faculty and staff members should contact their local desktop support person. 


College of Business Administration, Room A220
The College of Business Administration location is on the 2nd floor by the cafe.

Summer Hours:
Monday - Friday: 9 a.m. - 5 p.m.

When driving from Summit Street, turn onto Terrace Drive, then take the first right. Metered parking is available.

Tri-Towers Rotunda, Room 112
The Tri-Towers location is in the center of the Rotunda, near the area desk and student lounge.

Summer Hours:
CLOSED due to construction in the Rotunda

When driving from Loop Road, turn onto Jackson Drive, then take the first left onto Cunningham Drive. Metered parking is available outside of Koonce Hall.