Are there any limitations to the punch-out from FlashCart that would result in my order being cancelled?

Yes. There are five instances in which orders can be cancelled due to Amazon Business limitations:

  • Safeguards:  Amazon orders that require an approval per your dept. approval process currently setup in FlashCart will need to be approved within seven days.  If the order falls outside of the safeguards at the time of approval (that is, item pricing has increased more than 10%), the impacted item(s) or order will be cancelled.
  • Multiple punch-out sessions:  Multiple punch-out sessions can result in a cancelled order. When shopping on Amazon Business through punch-out, make sure to use one punch-out session per order.
  • Changing or Modifying Cart:  If PO is sent with deleted line items or modified quantities, the order will be rejected.
  • Address on Final PO differs from Address at Checkout:  If the checkout address is in the contiguous US, but the address on the PO is outside the contiguous US, the order will be cancelled.
  • ZIP Code Change for Next Day Delivery:  If the ZIP code on the final PO differs from the ZIP code used for the address at checkout and the item is set for next day delivery, the order will be cancelled.
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