When I lodge a concern/complaint with Kent State’s Airport Operations, what happens with the information? | Airport | Kent State University

When I lodge a concern/complaint with Kent State’s Airport Operations, what happens with the information?

Citizen concerns and complaints called into the Operations Center at the Kent State University Airport are entered into a database. These issues are assessed daily by the appropriate airport and flight training authorities. As part of the process, the pilots are interviewed, and a determination is made about the appropriateness of the actions/activities.