Fall 2017 Account Security

Dear Kent State Community Members,
As we begin a new academic year, the Division of Information Services would like to remind everyone about the importance of protecting your Kent State email and FlashLine accounts.  As you know, your FlashLine username and password are your keys to everything Kent State, and as such it is of utmost importance that you ensure the security of this account by watching for email scams and phishing attempts.

Watch for these commonly used phishing tactics:

  • Requests for your username and password. KSU will never ask for your FlashLine username and password in an email or phone call.
  • Threats that you will lose something (cutting off a service, suspending an account, etc.) if you don't act in a timely manner. The goal of cybercriminals is to make the situation seem dire so that the victim feels obligated to provide personal information.
  • Notification that your computer or device is infected and/or broken. Non-solicited information regarding the stability of your computer should not be trusted.
  • Incorrect grammar and/or spelling. Cybercriminals use this as a tactic to bypass spam filters.
  • A link that will solve your problem. If you are asked to click a link in a suspicious email, DO NOT click it.

Phishing is a fraudulent process used by scammers to acquire your sensitive information. Phishing attempts through email are designed to entice you to give away your FlashLine username and password. Phishing emails will have wording that makes it appear that you will lose something (file storage, email access, etc.) if you don't do what the email asks of you. You will usually be asked to click on a link and the resulting website will ask you to login with your FlashLine username and password.  The link may even go to a page that looks exactly like a typical Kent State login page or has the University logo on it.
Remember - when you suspect an email is a phishing scam, report it to phish@kent.edu
The Office of Security and Access Management has additional resources available on SecureIT.kent.edu, including a phishing archive of past messages reported, and tips for securing your account and data if you suspect it has been compromised.  Our staff are available at 330-672-5566, via email at security@kent.edu, or you can tweet us at @KSUTechHelp.
We wish everyone a safe and secure semester start.