Appeal Process

Appeals of Accommodation Determinations 

Student Accessibility Services is committed to an interactive process that evaluates each student’s requests on a case-by-case basis to determine appropriate, reasonable accommodations that provide equal access to opportunities provided to students at Kent State. While SAS cannot guarantee an outcome that meets each student’s personal preferences, students can be assured that SAS will thoroughly review all relevant information and may consult with necessary experts to determine appropriate accommodations.  

Access Consultants may request additional documentation if a student’s accommodation request is not supported. Students should work with their providers to gather the requested information as quickly as possible.  If, after providing all requested documentation, an accommodation request is not supported, students may file an appeal using the Accommodation Appeal Form within ten working days of receiving the determination.  

The form should be completed thoroughly by the student. When submitted, the form will be reviewed by an appeal review committee, which consists of the Associate Director (or Assistant Director for regional campus appeals), the Director, and the Assistant Vice President for Equity, Identity, and Success. The committee may also consult with subject-area experts as needed. Students can expect to receive the final determination as a written response to their Kent State email within ten working days of submitting the appeal and any requested information. Students who submit documentation that describes new disability symptoms or diagnoses during the appeal process will be referred to their Access Consultant.  

If a student believes they have been denied equal access either in the form of eligibility, appropriate and reasonable accommodations, and/or auxiliary aids as defined in the University’s nondiscrimination policies, the student may contact the Office of Equal Opportunity and Affirmative Action. EOAA does not grant or administer student accommodations but may investigate and make a determination whether Policy 5-16.1 has been violated.