Update ARO Billing Information
Please use this form to update your contact information for your non-student account receivable (ARO) billing of goods/services received from Kent State University. Please access the ARO FAQ page for more information about ARO billing.
Credit Card Processing/PCI Compliance
Any Kent State University department with a need to collect funds by accepting a credit card payment must begin the process contacting the Bursar’s Office at firstname.lastname@example.org or 330-672-2757 to request access or equipment for processing credit cards, or before entering into any type of merchant credit card agreement. The privilege of processing credit card payments is done in compliance with University administrative policy 3342-7-01.2 and in accordance with the Payment Card Industry Data Security Standards (PCI-DSS). Any fees or cost of equipment associated with processing credit card payments is charged to the department when access has been granted.
An incident response plan is recommended to establish and validate response procedures in the event of a breach. This incident response plan provides guidance for identification, containment, notification, verification, communication, investigation, and remediation of incidents involving credit card data compromise.
TRANSACT PROCESSING AND NAVIGATION