COVID-19 (Coronavirus Disease) Information

Coronavirus/COVID-19 Questions

  • If you have questions regarding Coronavirus/COVID-19 please call 1-833-4ASKODH (1-833-427-5634) or email coronavirus@kent.edu.
  • Kent State University's One Stop for Student Services is taking calls to answer questions and concerns at 330-672-6000.

General Kent State FAQs General Student FAQs Academic Student FAQs Faculty & Staff FAQs University Emails Telemedicine & Virtual Visits


Kent State's Modified Spring Schedule

Kent State applauds Ohio Gov. Mike DeWine’s proactive approach to keeping our state safe during the ongoing spread of coronavirus (COVID-19). On March 12, Gov. DeWine banned all indoor and outdoor events with more than 100 attendees and provided the estimate that the spread of coronavirus (COVID-19) in Ohio will likely peak between late April and mid-May. As such, we will extend remote instruction of face-to-face courses for the remainder of this semester.

To slow transmission of the virus and consistent with recommendations from state health authorities to limit large gatherings and practice social distancing, Kent State is taking the following preventative and proactive actions:

Reminders

  • Campus events scheduled for campus locations through the end of the semester are canceled to avoid creating large gatherings. No additional spring semester events will be scheduled.
  • Kent State is postponing all Spring Commencement ceremonies and pre-commencement celebrations. We are exploring alternate options and dates. More information will be provided at a later date.
  • Kent State University regretfully announces cancellation of the May 4 50th Commemoration Weekend events, scheduled to take place May 1-4, 2020.  Find information about refund processing, virtual commemoration planning and more details. 

Continue to Take Preventative Measures

It is imperative that we take steps to prevent the spread of COVID-19:

Additional information can be found here:


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General FAQs Related to Kent State

Will campus events be canceled, including commencement?

Spring Events

  • Events scheduled for campus locations through the end of the semester are canceled to avoid creating large gatherings.
  • No additional spring semester events will be scheduled.

Spring Commencement

  • Kent State is postponing all Spring Commencement ceremonies and pre-commencement celebrations.
    • We are exploring alternate options and dates. More information will be provided at a later date.

May 4 50th Commemoration

 

 

Will the May 4 50th Commemoration Weekend events be canceled?

Kent State University regretfully announces cancellation of the May 4 50th Commemoration Weekend events, scheduled to take place May 1-4, 2020.

  • All events have been canceled and are not being rescheduled.
  • Event refunds have been processed, and will be posted to accounts within 5 to 7 business days.
  • For the safety of all, and to comply with restrictions on public gatherings indoors and outdoors, the university asks visitors to reschedule their plans, visiting the May 4 National Historic Landmark site only after the national public health emergency has passed and the university has resumed on-campus operations.
  • Virtual Commemoration
    • A meaningful virtual May 4 50th Commemoration program is under development, and details will be announced at a later time.
      • This online program will honor and remember Allison Krause, Jeffrey Miller, Sandra Scheuer and William Schroeder who were killed and nine other Kent State students who were wounded on May 4, 1970, when the Ohio National Guard fired on students during an anti-war protest.
      • May 4 50th Commemoration Contact Information

View up-to-date information about the virtual May 4 50th Commemoration

Will theater and dance performances be canceled?

All scheduled Glauser School of Music and School of Theatre and Dance events are cancelled through the end of spring semester and ticket sales to all College of the Arts events are suspended for the time being. If you have already purchased a ticket to an event during this time frame, refunds are currently being processed.

Who can I contact with more questions?

Important Numbers

  • Health questions can be directed to University Health Services at 330-672-2322 or after hours to the Kent State Nurse Line at 330-672-2326. 
  • Kent State University's One Stop for Student Services will take calls to help answer questions and concerns at 330-672-6000.
  • Kent State employees with work-related questions, individuals may call Human Resources at 330-672-2100.

Additional information about the coronavirus can be found on the Ohio Department of Health website at https://odh.ohio.gov/wps/portal/gov/odh/home.

 

I am feeling worried and anxious and I need help. Who can I turn to?

Students may contact their on-campus counseling services. To look up the on-campus counseling services, as well additional support resources near your campus community, please visit the Step Up & Speak Out website and select your campus.

The Division of Mental Health and Substance Use also has created a list of anxiety & stress relief resources.

Faculty and staff may contact Kent State University’s Employee Assistance Program, IMPACT, at 1-800-227-6007, for live, immediate assistance.

In addition, there are several 24/7 professional support services available that can also connect you to local resources. You can reach the Crisis Text Hotline by texting 741-741. You can reach the National Suicide Prevention Lifeline by calling 1-800-273-TALK (8255) or by visiting their website for a live chat.

General Student Information

How should I prepare for a safe spring break?

Spring break is usually the time when college students travel to beaches in Florida and other locales throughout the United States. The Centers for Disease Control and Prevention (CDC) has some questions to consider before you set out on a journey during this coronavirus pandemic.

Should I travel within the U.S.?

CDC does not generally issue advisories or restrictions for travel within the United States. However, cases of coronavirus disease (COVID-19) have been reported in many states, and some areas are experiencing community spread of the disease. Crowded travel settings, like airports, may increase chances of getting COVID-19, if there are other travelers with coronavirus infection. There are several things you should consider when deciding whether it is safe for you to travel.

Is COVID-19 spreading in the area where you’re going?

If COVID-19 is spreading at your destination, but not where you live, you may be more likely to get infected if you travel there than if you stay home. If you have questions about your destination, you should check your destination’s local health department website for more information.

Will you or your travel companion(s) be in close contact with others during your trip?

Your risk of exposure to respiratory viruses like coronavirus may increase in crowded settings, particularly closed-in settings with little air circulation. This may include settings such as conferences, public events (like concerts and sporting events), religious gatherings, public spaces (like movie theatres and shopping malls), and public transportation (like buses, metro, trains).

Are you or your travel companion(s) more likely to get severe illness if you get COVID-19?

People at higher risk for severe disease are older adults and people of any age with serious chronic medical conditions (such as heart disease, lung disease, or diabetes). CDC recommends that travelers at higher risk for COVID-19 complications avoid all cruise travel and nonessential air travel.

Do you live with someone who is older or has a serious, chronic medical condition?

If you get sick with COVID-19 upon your return from travel, your household contacts may be at risk of infection. Household contacts who are older adults or persons of any age with severe chronic medical conditions are at higher risk for severe illness from COVID-19.

Is COVID-19 spreading where I live when I return from travel?

Consider the risk of passing COVID-19 to others during travel, particularly if you will be in close contact with people who are older adults or have severe chronic health condition. These people are at higher risk of getting very sick. If your symptoms are mild or you don’t have a fever, you may not realize you are infectious.

Depending on your unique circumstances, you may choose to delay or cancel your plans. If you do decide to travel, be sure to take steps to help prevent getting and spreading COVID-19 and other respiratory diseases during travel. For the most up-to-date COVID-19 travel information, visit CDC COVID-19 Travel page.

Content source: National Center for Immunization and Respiratory Diseases (NCIRD), Division of Viral Diseases

Are refunds being issued for tuition, dining and residence halls?

Students who officially check out of their room are eligible for a refund. Details regarding room and meal plan refunds are forthcoming.

Many of you are asking about tuition reimbursements, as well. Thank you for your patience and understanding at this most unusual time. The first priority of Kent State University is keeping everyone safe and healthy. Your question is important and we will address it soon. Right now, we are making decisions that directly affect academic continuity, safety, and campus operations but will turn our attention to your question as soon as possible. Thank you again for your patience and understanding.

What if I have questions about Residence Services? (Effective as of March 20, 2020 at 5 p.m.)

Are the residence halls open?

The residence halls are now closed. They closed on March 20, 2020 at 5:00 pm.

Can I still access my hall/room?

The residence halls closed on March 20, 2020 at 5:00 p.m. Only students who made plans with Residence Services can access their hall/room. If you did not make plans and still have items in your room, email housing@kent.edu to make plans for individual situations.

What do I do if I am locked out of my room?

The residence halls are now closed. If you are approved to stay and are locked out of your room, you can use the CBORD Mobile ID app to unlock your room door while on campus. Information on how to install and access the app can be found here: https://www.kent.edu/housing/access. If installing the app is not possible, call (330) 672-3600 for assistance.

Will I receive a refund or discount on my housing?

If you officially checkout of your residence hall room by March 30, 2020 by 5:00 p.m., you are eligible for a refund. Details regarding room and board refunds are forthcoming.

Does the date I checkout affect my refund?

If you officially checkout of your residence hall room by March 30, 2020 by 5:00 p.m. you are eligible for a refund. 

Do I need to un-loft my bed before I checkout of my room?

If you can, please do but it is not necessary. Students will not be charged for leaving their beds lofted.

How do I checkout of my room?

Once all of your belongings are removed from your room, please click here to complete your checkout. This will act as your official checkout from the residence halls. This checkout link must be completed by March 30, 2020 at 5:00 p.m. to be eligible for a refund.

Can someone pick up my belongings for me?

Yes, we will allow arrangements for this if we have written consent from all remaining occupants of the room. Email resproxy@kent.edu for information about the process. Once consent is confirmed, instructions will be given.

Are the Area Desks open?

Quad Desk located in Stopher Hall is open 8:00 a.m. – 8:00 p.m. seven days a week until further notice. The Quad Desk can be reached at 330-672-3600.

What about my mail and packages?

All mail and packages received by the Area Desks have been returned to sender or forwarded to your home. Students who are still living on-campus, can pickup their mail and packages at the Quad Desk.

Can my package(s) be sent home?

It depends. Items shipped through the post office can be forwarded. Packages that are shipped FedEx, DHL, UPS, and most Amazon packages are not able to be forwarded. We suggest checking your online tracking or with the company you ordered from to see if you can have the shipping information updated. If a package from one of these companies arrives to University Mail Services and they are not able to forward it, they will return it to sender. If you have questions, please contact Mail Services at 330-672-2164.

Are the dining halls open?

Dining information and can be found on the University Dining Services page. 

Is Sibs and Kids Weekend still happening? What about my t-shirt order?

Sibs and Kids Weekend is cancelled. T-shirt monies will be refunded. Please email kic@kent.edu if you have questions regarding your refund.

What if I have questions about Dining Services?

Which dining locations are open?

  • Starting March 30 through May 8, Prentice Cafe and Munchies Market will be open Monday – Friday from 10 a.m. to 1 p.m. and from 4 to 6 p.m.
  • Munchies Market Store section will also be open Saturday and Sunday from 10 a.m. to 1 p.m.
  • All other dining locations will be closed. 

Will dining hall locations be open during Spring Break?

There will be no dining locations open during the week of Spring Break (March 21 – March 29).

Will my meal plan work during the campus closure?

Yes, your meal plan will still work at open dining locations.

How do I contact Dining if I have questions?

For additional questions regarding to University Dining, please call 330-672-2541 or email dining@kent.edu

How do I pick up my paycheck if I work for University Dining Services?

Paychecks can be picked up as they traditionally are by visiting room 203 in Tri-Towers.
 

What if I have questions about Transportation Services & Parking?

Since the university is closed, are students allowed to park their cars on campus?

Students with a valid permit may park in their assigned lot or in any “C-commuter” lot through the rest of the semester.

If you have any questions please contact Parking Services at 330-672-4444.

What bus services will be available on campus?

Limited Routes

Beginning Monday, March 16, Kent State University campus bus service will be limited to the following bus routes:

  • 51 Campus Loop
  • 53 Reverse Loop
  • 58 Summit East

Discontinued Routes

Portage Area Regional Transportation Authority (PARTA) representatives, in consultation with Kent State, have moved to temporarily discontinue service on the following routes through Friday, March 20:

  • 55 Allerton
  • 59 Stadium Night Loop

Spring Break Limited Route

  • Kent State’s spring break begins Monday, March 23.
  • During spring break week campus bus service will be limited to the 57 Stadium Loop route.

Unaffected Routes

The following routes remain unaffected by changes to service at Kent State:

  • PARTA’s off-campus fixed route
  • Dial-A-Ride bus service
  • County bus service will run as normal

For more information, contact PARTA communications and public advocacy advisor Denise Baba at 330-678-7745 or email dbaba@partaonline.org.

Will PARTA still be running on campus for my student to get into town?

PARTA hours and routes will be posted on their website and updates can be found at their website.

    What if I have questions about University Health Services?

    Psychological Services

    • Hours:
      • Call the main desk 330-672-2487, Monday - Friday, 10 a.m. to 4 p.m.
      • No face-to-face counseling
    • Psychological Services will provide:
      • Telepsychology services
        • Counseling services via phone and/or video conferencing when deemed appropriate to active clients.
      • Consultation and Crisis Intervention
        • As needed to Kent State students; however, new clients who are not part of Psychological Services’ active caseload will not have ongoing telepsychology services.
    • Psychological Services is not taking new clients - new clients will be referred to Coleman and other area agencies.

    Medical Services (includes Pharmacy)

    • Hours: Monday - Friday, 10 a.m. to 4 p.m.
    • UHS does not provide COVID-19 testing.
    • Patients presenting with COVID-19 symptoms will be asked to leave and call the health center to speak with a clinician who will then triage the patient appropriately.
    • 24-hour nurse line: 330-672-2326

    Mental Health and Counseling Services

    Ashtabula Campus

    24-hour hotline: 440-964-4288

    Johanna Slivinske, MSW, LISW-S
    Counseling Specialist
    Counseling Services
    L 207, 2nd floor of the Library
    440-964-4319
    jslivins@kent.edu
    ashtabulacounseling@kent.edu
    https://www.kent.edu/ashtabula/counseling

    College of Podiatric Medicine (Cleveland)

    24-hour hotline: 216-707-8022
    216-368-5872

    Theresa Novak, M.Ed., LPCC-S
    Clinical Counselor
    Counseling & Wellness Services
    4th Floor
    216-916-7524
    tcnovak@kent.edu
    CPMCounseling@kent.edu
    https://www.kent.edu/cpm/CWS

    Salem Campus

    24-hour hotline: 330-382-7444

    Kristy Martell, M.S.Ed, LPCC-S
    Counseling Specialist
    Counseling & Wellness Services
    Faculty Offices, 104 B – Salem
    330-337-4287
    counselingcolumbianaco@kent.edu
    https://www.kent.edu/columbiana/counseling-and-wellness-services

    East Liverpool Campus

    24-hour hotline: 330-382-7444

    Brenda McIntosh, M.Ed., LPCC
    Counseling Specialist
    Counseling & Wellness Services
    212 G
    330-382-7404
    Bmcinto1@kent.edu
    https://www.kent.edu/columbiana/counseling-and-wellness-services

    Geauga Campus

    24-hour hotline: 440-834-3766

    Valerie Rutherford, MSW, LISW-S
    Counseling Specialist
    Counseling Services
    Library Office 120C
    440-834-3711
    Vruther1@kent.edu
    geaugacounseling@kent.edu
    https://www.kent.edu/geauga/counseling-services

    Twinsburg Academic Center (Twinsburg)

    24-hour hotline: 440-834-3766

    Sue Mark-Sracic, M.Ed., LPCC, LSW
    102P Student Services Department
    330-888-6366
    smarksra@kent.edu
    geaugacounseling@kent.edu
    https://www.kent.edu/geauga/counseling-services

    Kent Campus

    24-hour hotline: 330-672-2326

    Dr. Pamela Farer-Singleton, Ph.D.
    Chief Psychologist
    Psychological Services
    2nd Floor of the DeWeese Health Center
    330-672-2487
    http://www.kent.edu/psych

    Dr. Jason Miller, Ph.D., LPCC-S
    Clinical Director
    The Counseling Center
    325 White Hall
    330-672-2208
    www.kent.edu/ehhs/counseling

    Dr. Alanna Updegraff, Ph.D.
    Director
    Psychological Clinic
    Rm 176 Kent Hall
    330-672-2372
    http://www.kent.edu/psychology/clinic

    Dr. John Gunstad, Ph. D.
    Department of Athletics & Psychology Professor
    jgunstad@kent.edu

    Stark Campus

    24-hour hotline: 330-244-5188

    Emily Ribnik, M.Ed., LPCC-S
    Clinical Mental Health Counselor
    Counseling Services
    Lower Level – Campus Center
    330-244-5048
    eribnik@kent.edu
    starkcounseling@kent.edu
    www.kent.edu/stark/counseling-services

    Kelsey Kalgreen, M.A., LPCC-S
    Clinical Mental Health Counselor
    330-244-3408
    Kkalgre1@kent.edu

    Trumbull Campus

    24-hour hotline: 330-675-7677

    Barb Ozimek, M.A., LPCC-S
    Counseling Specialist
    Counseling Services
    131 B Student Services Building
    330-675-7603
    bozimek@kent.edu
    https://www.kent.edu/trumbull/counseling-services

    Tuscarawas Campus

    24-hour hotline: 330-308-6414

    Jennifer Benline with Personal & Family Counseling Services
    106B Science & Advanced Technology Building
    330-407-5079
    www.personal-family-counseling.com

    Laurie Donley
    Director, Enrollment Management & Student Services
    330-308-7425
    ldonley@kent.edu
    *For assistance, referrals or student concerns

    How will student employees be affected?

    Wherever possible, we ask supervisors to allow or develop ways in which students can work remotely, if appropriate, to earn their wages. We recognize this will not be possible in all cases.

    If students choose to remain in the area and can and choose to continue to work on campus during this period, their work must done in an environment with the recommended social distancing of three to six feet between individuals and any other guidelines that may be adopted for all employees.

    Regardless of whether students continue to work (on campus or remotely), they will continue to be paid at the level of normally scheduled workloads for the period in which the university is suspending face-to-face instruction and other activities.

    What if I have questions about the FLASHcard Office?

    How do I replace my lost card during university closure?

    Please email flashcard@kent.edu. On-campus residents will have their card delivered in one business day. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    What are the Flashcard Office’s hours during university closure?

    The office is currently closed. If you would like to contact us, please email flashcard@kent.edu. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    What do I do if my card is not working during university closure?

    Please email flashcard@kent.edu and request a replacement. On-campus residents will have their card delivered in one business day. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    How will I receive my replacement card during university closure?

    On-campus residents will have their card delivered in one business day.

    How can I deposit funds during university closure?

    Please visit www.kent.edu/flashcard, then select ADD CASH NOW, log in or use parent/guardian deposit link, and enter credit card information for deposit. Cash deposit (min $1.00) can be completed at the library. If you have any questions, please email flashcard@kent.edu.

    How long until my replacement card works during university closure?

    Replacement card should be active for food immediately, tap and door access may take between 15 minutes – 2 hours after initial swipe. If you have any questions, please email flashcard@kent.edu.

    Where can I use my FLASHcash funds during university closure?

    On campus, it will be limited to Eastway Center. Off campus will not be limited. For further information, please visit www.kent.edu/flashcard/locations to see a list of available merchants.

    What if I have questions about Recreational Services?

    When will Recreational Services facilities be closed?

    All Recreational Services facilities are closed from Tuesday, March 10, at 5 p.m. until the end of spring semester. This closure includes the Beverly J. Warren Student Recreation & Wellness Center and the KSU Ice Arena.

    Will I get a refund for my membership and/or parking permit?

    You will not be charged for your membership during the closure period. Recreational Services will process all refunds, prorations, and adjustments to memberships, including payroll deductions, auto-debits, and other payment types.

    Can I get my items or belongings out of my locker?

    Members should email recservices@kent.edu to coordinate a mutually acceptable time to retrieve personal items from their locker.

    What happens to my rental/facility reservation?

    All rentals and facility reservations during the scheduled closure are canceled. The Recreational Services staff will contact you to reschedule or process a refund.

    Will my program be rescheduled?

    All attempts will be made to reschedule activities and programs as the university schedule permits. Please contact the program coordinators listed below for additional information.

    Will program refunds be offered?

    Program refunds will be considered on a case by case basis. You should contact the specific program area coordinator for additional information.

    As a SilverSneaker member, can I attend another facility?

    SilverSneaker members can find other participating locations on their website at https://tools.silversneakers.com/

    Whom should I contact for additional information?

    Aquatics - Learn to Swim: David Taylor, dmtaylo2@kent.edu PEAK Summer Camp: Josh Dietrich, jdietr12@kent.edu Club Sports: Greg Bailey, gbailey@kent.edu Membership: Nick Barber, nbarber4@kent.edu Ice Arena: Bill Switaj, wswitaj@kent.edu Adventure Center: Chris Lukas, clukas@kent.edu Intramural Sports: Josh Dietrich, jdietr12@kent.edu Fitness and Group X: Beth Michel, emichel2@kent.edu Operations & Events: Chris Baker, cbaker5@kent.edu.

    What if I have questions about the Bookstore?

    Will the bookstore be open?

    The Bookstore will not be open given the current limited access to students to the Kent Student Center.

    Will there be services available online?

    Online orders will not be fulfilled until the bookstore reopens.

    How do we handle textbook adoptions?

    Textbook Adoptions will continue via the AIP link with the same April 1 deadline.

    How can we contact you for additional information or questions?

    Please email us at SM8152@bncollege.com.

    When can I pick up my graduation materials? Will it still be available?

    Due to closing we will not be able to provide cap and gown services until we return. We are responding to all email requests sent to sm8152@bncollege.com daily.

    What if I have questions about the Flash Tech Center?

    Will the Flash Tech Center be open?

    • Flash Tech Center will remain closed, in line with the Kent Student Center.

    • A list of Apple products can be found on our website: www.kent.edu/flashtech Flash Tech Center does carry all the latest Apple products, but they may not be listed on our website yet. The Flash Technology Center has Low Education Pricing on Apple computers, iPads and Apple pencils.

    • Orders can be submitted by email at FlashTech@kent.edu , please provide product numbers where available.

    • Orders can also be taken over the phone by calling 330-672-1588 between the hours of 9 a.m. – 5 p.m. Please provide product numbers where available.

    • If you do not see what you are looking for, call for stock availability at 330-672-1588.

    • Your order can be picked up right behind the Kent Student Center at the University Bookstore loading dock.

    What do international students need to know?

    Travel

    All students on an F or J status who are studying in the U.S. will remain in status. The transition to remote class instruction will not affect your immigration status for this semester -- even if you travel home. If you return home, please notify ISSS and request a travel signature through the Travel Plans 2020 Form. All travel signatures are valid for 1 year unless you are currently on Optional Practical Training (OPT). In that case your travel signature is valid for 6 months. With the suspension of in-person services in International Student and Scholar Services (ISSS), we have provided mailing alternatives to collecting I-20s or DS-2019s with a travel signature via the Travel Plans 2020 Form.

    Graduating Students

    If you plan to leave and do not plan to apply for OPT, you can contact the Registrar's Office to have your diploma mailed to you in your home country. If you have questions about diplomas, their website is:www.kent.edu/registrar. Students who are graduating and applying for OPT, it is still not recommended to leave the U.S. as it could be a challenge to re-enter in case of a pending OPT application or if you are a May 2020 graduate intending to apply for OPT. We understand you have many questions and we assure you that we will be here to answer them. Please see the ISSS Office and Advising Hours page for more information on how to contact ISSS directly.

    Contacting ISSS & Making Phone Appointments

    The ISSS team is continuing to monitor all emails sent to isss@kent.edu and respond accordingly. If you are interested in asking questions or making an appointment, please review the ISSS Office and Advising Hours page. General information often be found on the ISSS Guides & Forms page.

    For Students Regarding Classes

    What is academic continuity and where do students find related resources?

    Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

    Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning. For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

    What if I have questions or technical issues with my coursework?
    • Reach out to your professor quickly if you are experiencing difficulty with technology or course content. If you have issues directly related to your coursework, contact your instructor.
    • Regularly check the Blackboard page for your course because it is the primary platform used to help you stay current in your coursework is Blackboard Learn (learn.kent.edu). Most all of the instructions and tools you will need to complete your course will be housed in Blackboard.
      • If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted in Blackboard. Collaborate Ultra will generally be the software used. You should check with your Blackboard course for instructions on communication from your professor. Please remember that your course in Blackboard is a work-in-progress. You should check-in regularly to view updates. Unless otherwise instructed, Kent State email will be the preferred means of communication
      • Find information on how to use these tools.
    • Additional resources for courses delivered through remote instruction are available on the Keep on Learning website
    • If you have technical problems, contact TechHelp by either submitting a Support Ticket or get help via LiveChat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP.
    Where and how can I get academic advising?

    In line with the university’s response to COVID-19 to suspend face-to-face contact, there will be no in-person advising appointments effective March 10 through the end of spring semester. However, you will be able to be advised remotely through your college or campus advising office. Schedule an appointment with an advisor.

    Will tutoring be available?

    The Academic Success Center (ASC) is online while you’re online. Refer to the ASC website for information on scheduled tutoring online, drop-in tutoring online, the e-Tutoring service, and supplemental instruction online. Contact the ASC at asc@kent.edu or 330-672-3190 with questions. For Regional Campus tutoring services, please contact your campus for information regarding available resources.

    Is Student Accessibility Services (SAS) open during this time?

    SAS is open during regular business hours: Monday through Friday from 8 a.m. to 5 p.m. You can call SAS at 330-672-3391 or email sas@kent.edu. However, there will be no face-to-face proctoring during the period of remote instruction, and all student meetings will be conducted by phone. Students can update or send their course accessibility letters using Access KSU using the typical process.

    What if I am completing an internship for credit?

    Students who have had their internship end early due to COVID-19 are encouraged to work with the employer/host to request that any remaining work be completed remotely.

    If it is not possible to continue the internship remotely, the experiential, on-site, component of the internship should conclude immediately; and students should contact their faculty coordinator/instructor for assistance. Your faculty coordinator/instructor can be found on your class schedule in FlashLine.

    When is the Course Withdrawal Deadline (grade of “W” assigned)?

    Between now and the end of the semester, you may opt to withdraw from a course. This will NOT affect your GPA; however, it may impact your eligibility for future financial aid. Visit www.kent.edu/financialaid/SAP to learn about requirements related to financial aid, and if you have questions, please discuss these potential implications with the One Stop or the student services department at the campus you attend before taking action in order to best understand the consequences of withdrawing from the course.

    Can I take my class Pass/Fail?

    Between now and the end of the semester, you may opt to take your courses on a Pass/Fail basis, based on guidelines that will be updated March 30.

    • This includes undergraduate and graduate courses.
    • There are some situations in which a program has a grade requirement for a prerequisite course, a program course or licensure requirement, and in such cases, the course may not be taken Pass/Fail.
    • Please discuss this with an advisor before taking action in order to best understand the consequences of taking a course for Pass/Fail.
    • Taking a course for Pass/Fail will not impact your grade point average (GPA).
    • You will receive credit for the Pass grade and no credit for the Fail grade.
    • The Pass (Y) grade and Fail (Z) grade will be posted on your transcript.
    • Note: College Credit Plus (CCP) students are not eligible to take courses on a pass/fail basis.
    • Find additional details for pass/fail on March 30.
    Will nursing, CATS and CPM clinicals continue?

    Effective March 13, 2020, all College of Nursing (BSN, MSN, DNP, PhD) clinicals are suspended until April 13, 2020 at which time we will re-evaluate. This includes the BSN at regionals (Stark, Trumbull, Geauga and Salem). For those of you who anticipate a May graduation, we are working to ensure that your graduation will be on time. College of Nursing Students please contact Dr. Tracey Motter (BSN Kent Campus) at 330-672-8784 or Dr. Wendy Umberger (MSN/DNP/PhD Kent Campus) at 330-672-8813. Access additional questions and answers on the College of Nursing website.

    College of Applied and Technical Studies Nursing and Allied Health Programs (ADN, Rad Tech, OTA, PTA, and RESP Therapy) clinicals are suspended until further notice.

    The College of Podiatric Medicine will continue clinical rotations, in line with all of the colleges of podiatric medicine (CPM) around the country. The continuance of clinical rotations is in compliance with the individual hospital requirements. Most institutions are limiting Podiatric Medical students from treating patients with active respiratory infections.

    I am scheduled to defend my dissertation/thesis. How do I proceed?

    Given the suspension of face-to-face instruction and mitigation efforts to break the cycle of contagion of the COVID-19 virus, thesis and dissertation defenses and pre-defenses may be held with all members of the committee and the candidate participating remotely. Students who are scheduled to defend their dissertation or thesis prior to April 13 should contact their dissertation/thesis committee chair as soon as possible. Arrangements will be made for your defense to be held remotely. For a copy of our guiding principles and guidelines, go to the Graduate Studies home page.

    What is the policy if I'm studying in New York City?

    The NYC Studio WILL be following the same schedule as shared by Main Campus in regards to remote instruction.

    Important updated NYC Studio specific information:

    • March 16-20: NYC Studio classes will resume via remote instruction, as announced on Tuesday, March 10.
    • March 23-29: Spring break will occur as scheduled.
    • March 30-End of Spring Semester: NYC Studio classes will be held via remote instruction.
    • Studio Access: You may access the Studio next Wednesday, March 18, 9 a.m. - 3 p.m. to get your course materials, supplies, personal belongings, etc. All of your belongings should be removed from the Studio during this time.

    See the full email with additional details about about key cards, internships, housing and travel..

    Will my spring break or university-sponsored spring or summer semester trip be canceled?
    Are the art studio spaces available to students during the campus closure?

    The studio spaces for all students are shared spaces, where it is impossible to abide by social distancing guidelines. This means the art studio spaces are closed and art students’ research will not be possible to take place in the College of the Arts buildings. 

    What if I am called up for active duty?
    What is the status of summer intercession and summer classes?
    • Kent State will continue with our robust summer offerings during Intersession (May 14-June 3), Summer I (June 4-July 8) and Summer II (June 4-July 29) by remote instruction (synchronous and asynchronous) only. Moreover, any other scheduled summer course that begins before July 9 will be delivered through remote instruction only.
    • For questions about summer courses, students should contact the department chair or faculty member of the course.
    • Kent State will continue to monitor the progression of COVID-19 and make a decision about Summer III (July 9-Aug. 12) and other courses that begin on July 9 or after by late May.
    • Decisions about clinicals, practica and internships will be made on an ongoing basis in consultation with chairs and directors of the academic program areas.

    For Faculty & Staff

    Will the university continue to operate?
    • The university announced reduced on-campus operations on March. 16. View details in the full announcement.
    • Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning. Remote instruction resources for faculty may be found at www.kent.edu/keeponteaching.
    • Only a limited number of staff will be asked to report to work in person. Units designated for on-campus service will operate with limited staff in rotation. Most employees will work remotely. Employees should discuss their work requirements with their supervisors, as sustained availability in a virtual sense is vital for serving the needs of our students as well as the continued operations of the university. View the teleworking guidelines.
    • For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP.
    • We urge all Kent State community members to sign up for Flash ALERTS to receive crisis communications through the emergency text system.
    As I work remotely, what resources and technology are available to me?

    The Division of Information Technology has created a hub of information to facilitate working from off-site. Access that information, as necessary.

    What steps should be taken to safeguard university property, data and documents when working remote?

    In the event you have been approved to work from home during the current period that Kent State is taking precautionary measures to mitigate the Coronavirus (COVID-19), there are steps that should be taken to safeguard university property, data and documents.

    Faculty/staff are expected to work with local IT support to verify that your computer is up-to-date and set up to enable you to be productive remotely and that data remains secure.

    This includes:

    • Any software you may need, such as Microsoft Office and Teams
    • Email access
    • Access to shared resources, such as file shares, Microsoft OneDrive and Google Drive
    • FortiClient VPN to access some university resources and data (Many systems such as Blackboard Learn, email and Microsoft Teams do not require a VPN for access.)

    Please address these items before beginning to work remotely. The current public health situation is a new experience for Kent State and working remotely is unfamiliar to many faculty and staff members. Supervisors should be clear in stipulating work expectations for any of their remote employees and communication should occur no less than weekly between supervisor and their remote-working employee(s). Email communication is sufficient.

    To support technology-related questions, the university has assembled a Working from Off-Site website that includes best practices and information about tools and resources available to you. For general questions related to university operations for faculty, staff and students, see the FAQ’s located within this COVID-19 (Coronavirus Disease) information page for Kent State.

    If you need any technical assistance, please contact your local IT support professional or the Kent State Helpdesk.

    What are the time approval guidelines for supervisors?

    Supervisor Time Approval Guidelines

    Hourly Employees

    • Supervisors now have the ability to enter hourly employee hours from off-campus via https://ksuwfm.kent.edu, as if you the supervisor were on campus.
    • Employees do not have the ability to enter their time into empower from off campus.
    • Employees who do not have hours entered will not be paid. It is the supervisor’s responsibility to enter their time.
      • For hourly employees at home working remotely–Supervisors should enter the total number of hours scheduled as University Business. Keep in mind for full time employees, the number of hours to be worked each week is 40 hours of University Business. For part-time hourly employees, enter the number of hours that the employee works as University Business.Hourly employees who are working on-campus should use Empower to clock in and out as they normally would.
    • Overtime for hourly employees (over 40 hours in a week) is not permitted during this period and should not occur. (However, if for some reason an employee in fact works more than 40 hours, the employee should be paid for the actual hours worked.)
    • Hourly employees who are working should continue to record exception time (vacation, sick and personal leave) as they normally would.

    Salaried Employees

    • Salaried employees are responsible for accurately reporting the number of leave hours (vacation, sick and personal) taken and submitting them for approval in a timely manner. Leave is to be reported by the employee through the Banner Leave Reporting channel in Flashline.
    • Salaried employees who are working should continue to record exception time (vacation, sick and personal leave) as they normally would.

    All Employees

    • Employee are expected to be available to work – and to the extent possible perform work – during their normal scheduled hours. Supervisors should regularly interact with employees to help them stay engaged.
    • Employees not available to work are expected to use accrued leave time for the hours unavailable.

    Access additional HR Teleworking Resources
     

    How do supervisors access Empower off campus?
    What is academic continuity and what resources are available?

    What is academic continuity?

    Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

    Where do I access resources related to academic continuity?

    The Office of Continuing and Distance Education has developed a set of resources for additional information.

    Who do I contact with questions related to academic continuity and instructional support?

    Contact keeponteaching@kent.edu

    Note:

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      Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning.

    • For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 
    How should instructors work with student requests to stay home from class due to a minor illness?

    Instructors are encouraged to use flexibility and judgment when considering whether to request documentation when students indicate they have the flu or a virus. For further information related to how to handle student absences due to a minor illness see the following resource from the Center for Teaching and Learning.

    Will I get paid on my regular schedule?

    Current payroll processing periods and benefit coverages will remain in place.

    Hourly employees working from home will be allowed to report hours on a weekly basis to their supervisors, who will confirm such hours for pay purposes.

    Will faculty and staff travel be canceled?
    • University-sponsored travel – domestic and international – remains suspended until further notice. No future university-sponsored travel may be booked unless approved by a dean or vice president until further notice. 

    • While Kent State is not able to stop anyone from taking a personal trip, we strongly urge members of the Kent State community to consider such plans carefully at this volatile time and recommend that all heed CDC travel notices.

    • During this time, if you are fulfilling your university responsibilities (e.g., teaching courses, research commitments, service commitments) and other university duties remotely, you are not considered absent from campus. However, if you travel for any reason out of state (or even to known hot spots in the state), please notify your chair/director.

    • Depending on the travel destination, faculty, staff and students may be subject to self-isolation and/or quarantine requirements before they will be permitted to return to campus.

    • If for any reason you are not fulfilling your university responsibilities during the term of your employment contract, you must fill out the appropriate form (e.g., sick leave, FMLA, etc.).

    • Keep in mind that full-time faculty are on contract during the week of spring break and must be available to fulfill your university responsibilities during that time.

    Additional Information

    University Measures
    • On March 23, Kent State regretfully announced the cancellation of the May 4 50th Commemoration Weekend events, scheduled to take place May 1-4, 2020. (All other campus events were also canceled at an earlier date). The announcement indicated that a meaningful virtual May 4 50th Commemoration would be developed, and details would be announced at a later time.
    • Residence halls were closed March 20, at 5 p.m. Access check out requirements and special arrangements.
    • On March 17, most buildings were locked.
    • On March 16, at 5 p.m., Kent State reduced campus operations until further notice. Only a limited number of employees will be asked to report to their campus. Areas requiring at least a minimal physical presence on campus include health services, public safety, information technology, residence services, dining services, mail services, facilities and a few research laboratories. Units designated for on-campus service will operate with limited staff in rotation.
    • On March 15 information was shared about an employee at Kent State who has been in close proximity to a person who tested positive for coronavirus (COVID-19). This employee is in isolation for 14 days and is being tested for COVID-19. These measures are in effect. Read the full email. Since that time the employee tested negative.
    • Kent State announced a modified spring semester schedule to slow transmission of the virus and consistent with recommendations from state health authorities to limit large gatherings and practice social distancing, Kent State is taking the following preventative and proactive actions:
      • March 10-15: Face-to-face classes canceled.
      • March 16-20: Classes will be held via remote instruction.
      • March 23-29: Spring break will occur as scheduled.
      • March 30-End of Spring Semester: Classes will be held via remote instruction.
    • The university is following the CDC recommendations for travelers returning from countries with a CDC Level 3 Travel Notice:
      • Stay home for 14 days from the time you left an area with widespread, ongoing community spread (Level 3 Travel Health Notice countries) and practice social distancing.
        Take these steps to monitor your health and practice social distancing:

        • Take your temperature with a thermometer two times a day and monitor for fever. Also watch for cough or trouble breathing.

        • Stay home and avoid contact with others. Do not go to work or school for this 14-day period. Discuss your work situation with your employer before returning to work.

        • Do not take public transportation, taxis, or ride-shares during the time you are practicing social distancing.

        • Avoid crowded places (such as shopping centers and movie theaters) and limit your activities in public.

        • Keep your distance from others (about 6 feet or 2 meters).

      • If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing:

        • Seek medical care. Call ahead before you go to a doctor’s office or emergency room.

        • Tell your doctor about your recent travel and your symptoms.

        • Avoid contact with others.

      • For additional questions on monitoring your health, contact your local public health officials (PDF).

    • We have suspended Education Abroad programming in Florence, Italy for spring 2020. Find updates and answers to FAQs.
    • Kent State University practice does not allow travel to, or through, countries listed at a warning level 3 on the CDC travel notice rubric. As such, scheduled Spring Break trips to Italy (CDC level 3 travel warning) and Vietnam (the flight passes through South Korea, which is also at a CDC level 3 travel warning) have been cancelled. If or when additional countries are assigned a Level 3 travel warning by the CDC, the university will cancel trips to, or through, those countries up to the day of departure.
    • Individuals visiting University Health Services (UHS) are being screened during their appointment for recent international travel and will be asked about their health and travel history.
    • University Health Services is providing flu shots to those who need them. Anyone who has not received a flu vaccine this season should consider getting the vaccine. Find more information about flu shots or to schedule an appointment, call 330-672-2322.
    • University leaders, including those from UHS, the Division of Student Affairs, the Office of the Provost and the Department of Public Safety, are actively monitoring developments around the coronavirus and coordinating campus resources, responses and communications.
    • Crews continue to clean and disinfect high-touch surfaces and restrooms in university buildings, residence halls, recreation facilities and the Kent Student Center.
    • The Office of the Provost is working with students and faculty to provide online learning solutions for students who returned from study abroad early.
    University Emails

    Kent State Email Communications

    Below are a list of ongoing, recent communications by group, date and topic:

    Kent State University Community

    Recent communications distributed to the Kent State University community:

    Kent State NYC Studio Program

    Recent communications distributed addressing the Kent State NYC Studio program:

    Kent State Florence Program

    Recent communications distributed addressing the Kent State Florence program:

    International Students

    Recent communications distributed to international students:

    Important Numbers & More Resources

    Important Numbers

    • If you have questions regarding Coronavirus/COVID-19 please call 1-833-4ASKODH (1-833-427-5634) or email coronavirus@kent.edu.
    • Kent State University's One Stop for Student Services will take calls to help answer questions and concerns at 330-672-6000.
    • For Kent State employees with work-related questions, individuals may call Human Resources at 330-672-2100.
    • For any questions about health-related issues, individuals may call the Kent City Health Department at 330-678-8109.

    CDC COVID-19 Situation Summary
    Office of Global Education Alert

    Additional Information

    Learn more about COVID-19 from the Centers for Disease Control and Prevention and Kent State's University Health Services.

    CDC Website
    University Health Services
    CDC COVID-19 Information for Travelers
    Coronavirus (COVID-19) Library Guide