Coronavirus FAQs - Student FAQs

Student FAQs Related to Reopening & Fall 2020

Academic Calendar: How will it change?

We will eliminate Fall Break and move to fully remote instruction for the two remaining weeks in the semester after Thanksgiving. This will reduce the amount of travel to and from campuses, which reduces the potential spread of the virus.

Other fall 2020 academic calendar changes are under study. If at any time during the semester the pandemic worsens, we will be prepared to move all instruction to remote learning.

Aug. 27-Dec. 20: Fall semester classes in session. In-person and remote instruction through Friday, Nov. 20.

  • Fall Break will be eliminated.
  • No classes will be held Monday, Nov. 23, through Friday, Nov. 27.
  • Classes will resume on Monday, Nov. 30, and will be held via remote instruction only.
Accountability for Conforming to Flashes Safe Seven: Question and answers

The COVID-19 pandemic has presented numerous challenges, and we have met each one head-on while planning for future hurdles. Keeping Kent State University safe and healthy is reliant on a cooperative effort from all of us. We are thankful to those who have already made a faithful habit of following the Flashes Safe Seven and practicing the behaviors that will ensure that we all get to remain on campuses for the entire semester.

To practice, support and sustain accountability, please refer to the Flashes Safe Seven Accountability web page to find a listing of relevant policies, requirements and ways to share concerns. 
 

Campus Experience and Activities On Campus: What is permitted?

General

Even if many or all of your classes are remote, there will be great opportunity to engage in a meaningful on-campus experience. You will benefit from the access to quiet study spaces, reliable high-speed internet, library resources (including curbside pickup) and opportunities for student employment. 

The university is working with the leadership of our undergraduate and graduate student government groups, as well as other student leaders, to ensure that the voices of students are intentionally incorporated into our planning for the student experience. A student-led group is being formed to advise university leadership on shaping an engaging experience outside of the classroom. More details are forthcoming about the work of this group.

We are excited to welcome you to the Kent State family and look forward to your arrival on campus! We know you will find a vibrant environment with many opportunities to meet fellow Flashes, engage with faculty and experience campus life. 

athletics

MAC university presidents voted to postpone all scheduled fall contests, as well as MAC championships, due to continuing concerns related to the COVID-19 global pandemic.

EVENTS AND STUDENT ACTIVITIES

University-sponsored events, meetings or gatherings of more than 10 people on the Kent Campus must be held via virtual technology, including events and activities sponsored by registered student organizations and academic departments. Do not attend events or gatherings that are not on the official University Calendars. Only events on the official University Calendars have an approved safety protocol. If you need guidance about holding a virtual event or managing a current space reservation, please contact University Events and Conference Services at uecs@kent.edu or 330-672-3202.

Select events and student activities will take place in accordance with Kent State's event procedures and policies, state and local guidelines, and the Flashes Safe Seven principles. Virtual events are ongoing and encouraged; check the Event Calendar for an up-to-date listing. 

First-year experience

All new first-year students will take the Destination Kent State First-Year Experience course during fall semester, which is designed to help students make a successful transition to Kent State. Students have the option of taking this course either face-to-face or remotely.

KSU Kickoff

Find out about KSU Kickoff on the Kent Campus via the website. For further assistance, please contact Student Success Programs at newatksu@kent.edu or 330-672-9292.

Student Organizations

Throughout the year, you’ll be able to participate in student organizations, fraternities and sororities, and other campus activities, both in person and virtually. Learn more about our student organizations and start connecting on KSU Engage. Campus programming through the Flash Activities Board plans to host a full calendar of events through various mediums, starting with KSU Kickoff. 

Recreational opportunities

Although limited, recreational opportunities in aquatics, fitness/wellness, adventure and intramurals will be available. On the Kent Campus, our recreation center will be open with adjusted hours. Please note: As of Monday, Aug. 24, face coverings became required at all times in the Student Recreation and Wellness Center, except while swimming or sitting in the spa.Access a full list of FAQs about the Student Recreation and Wellness Center.

Student Multicultural Center

The Student Multicultural Center will continue to host Kupita/Transiciones, an unforgettable, free program that includes a cultural orientation, a transition experience and a yearlong mentoring program for newly admitted and transfer African American, Latinx, Hispanic, Native American and multiracial students. Registration is open through July 31 or until we reach capacity. This program will ensure that you are informed of support services and programs and can engage in opportunities to get involved. Through Kupita/Transiciones, you develop a community comprised of fellow students, faculty and staff with similar backgrounds and experiences. If you have questions about support for underrepresented students, contact the Student Multicultural Center via email at Student_Multicultural_Center@kent.edu or by phone at 330-672-3560. 

 

Course Schedule: Questions and answers

Where do I find my course schedule?

To see your course schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration and choose “View or Print Course Schedule and Purchase Textbooks.”

How do I understand my course schedule?

Below is a sample schedule with explanations to help you understand how to read your class schedule. If you have any further questions about your schedule, contact your academic advisor for assistance. 

Sample schedule explanations numbered, matching the detailed numbered list below.

Sample Schedule explanations

  1. Your name is hyperlinked to your addresses and phone numbers on record for you.  
  2. Your Kent State ID number is unique to you and nine digits.
  3. Term is the semester and year for this course schedule. 
  4. Total credit hours are for courses registered in that term.
  5. Deadlines for you to add, drop or withdraw from your scheduled courses and a percentage of tuition credits for that action on a specific date.
  6. Details for the course include the CRN (course registration number), which is the unique identifier for your course section this term, course subject and number (e.g., MATH 11010) followed by the section of that course (e.g., -001) and course title.
  7. Campus on which the course will be offered in person or via remote or online instruction are abbreviated as AC (Ashtabula Campus), EC (East Liverpool Campus), GC (Geauga Campus – also includes Twinsburg Center), KC (Kent Campus – also includes Independence location), SA (Salem Campus), ST (Stark Campus), TR (Trumbull Campus) and TU (Tuscarawas Campus).
  8. Instructional method for each course is one of the following:
    •    Traditional are in-person courses where the instructor and students will meet in person or via remote instruction due to COVID-19.
     •    100% Online-No Set Meet Times are fully online courses with no days/times where instructor and students will meet online at the same time (asynchronous).
    •    100% Online-Set Meeting Times are fully online courses with some days/times where instructor and students will meet online at the same time (synchronous).
    •    Partially Online are mostly online courses with some days/times when instructor and students will meet in person.
  9. Location of the class delivery:
     •  Building and room on a Kent State campus (e.g., BOW 102). Buildings that begin with “X” are other locations (e.g., XNY is Kent State’s New York City location; XFL is Kent State’s Florence, Italy, location).
    •    Web Course indicates the course is fully online with no on-campus meetings.
    •    Remote indicates the course was originally scheduled to be in person but, due to COVID-19, will be offered remotely.
    •    Off Site is in person at a location other than a Kent State campus.
    •    TBA indicates the location has not yet been scheduled.
  10. Days and times the class will be meeting for instruction, either in person or remotely, are abbreviated as M (Monday), T (Tuesday), W (Wednesday), R (Thursday), F (Friday), S (Saturday), U (Sunday).
  11. Schedule type is the format of the course. Some courses may have only one (e.g., Lecture, Studio); others will have more than one (e.g., Combined Lecture and Lab), which may meet on different days and/or times.
  12.  Course status indicates the method of registration. For example, “web registered” means the student registered for the course through Kent State’s online registration system. This status does not mean the course will be offered online.
  13. Some courses have a special fee that is addition to tuition and other fees.

How do I change my schedule?

To change your schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration. If you want courses offered only in a remote instruction, select “Remote” in the location drop-down menu. If you need assistance in updating your schedule, please reach out to your academic advisor. New students who attended summer orientation will need to contact their advisor directly for schedule changes.

What should I consider before changing my schedule?

It is important when making any change(s) to your schedule that you ensure that the course(s) you are taking will count toward your program and degree requirements. You can do so by reaching out to your academic advisor to discuss any changes you are considering.  Schedule an appointment with an academic advisor.
 
 

COVID-19 Occurrences, Reporting and Testing: Questions and answers
Dining Hall: Questions and answers

Dining Locations

What is the plan for dining locations?

Dining Services will implement all coronavirus-safe practices and guidelines established by Kent State with the Flashes Safe Seven principles, the Centers for Disease Control and Prevention (CDC), the state of Ohio and the local department of health. Students, faculty, staff and guests will see visual representations of our efforts, including signage, frequent sanitation methods, floor stickers and other turnkey solutions to promote social distancing.

Effective Sept. 18, and until further notice, all Kent Campus dining locations will serve take-out only. There will be no dine-in option at any Kent Campus dining location. This requirement was initiated because of Ohio Gov. Mike DeWine’s Sept. 17 announcement of Portage County’s COVID-19 Risk Level 3 Red status, as communicated by the Office of the Provost. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

When will dining locations open?

Will dining options be open after Thanksgiving break?

Select dining locations will remain open after Thanksgiving break as the university moves to remote learning for classwork. If students decide to move home after the Thanksgiving break and will no longer be a resident on campus by following the process that will be communicated out by Residence Services, they will be eligible for a prorated room/dining credit for the unused contract dates for the fall semester. The credit will be applied to the student’s account. Dining location hours of operation can be found here: www.kent.edu/dining/hours.

Will there be gluten-free dining options?

Not only will there be a Gluten Solutions station at the new Design Innovation Building, but there is also a gluten-friendly station located in the other all-you-care-to-eat facility, Eastway Fresh Food Company. Items at the True Balance station in Eastway are made without seven of the top eight major allergens, including wheat, and also exclude all barley and rye products. This station is completely segregated from other stations and includes its own storage and preparation area. You can read more about this station here: https://www.kent.edu/dining/true-balance-station.

When on-campus dining locations resume operation, you will also be able to find our online menu system here: https://kent.campusdish.com/. This site will allow you to view menu items and their allergens, and it even lets you filter out all items containing gluten.

What other dining location updates should i know about?

On the Kent Campus, dining locations will offer  an enhanced selection of grab-and-go options. Both Eastway Center and our new Design Innovation Hub location will be available, as well as our all-you-care-to-eat facilities. Our retail locations, including our new Hippie Chick'n venue in the Kent Student Center Hub, will also be open. 


Safety Protocols

Do I need to wear a face covering in dining halls?

We expect students to follow the Flashes Safe Seven principles while in any public area of the dining locations to help reduce the risk of spreading the coronavirus, such as when entering and exiting dining halls and in line ordering at other locations. Wearing a face covering is part of our Flashes Take Care of Flashes commitment!

What cleaning protocols will be in place in the dining locations?

While the university has always placed a priority on the cleaning of public spaces, including dining locations, maintaining a safe environment begins with our cleaning and sanitation process. We have enhanced our sanitation practices to protect our school environment.

There will be an emphasis on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials that are used frequently. Surfaces will be regularly sanitized with approved chemicals.

  • The university will provide ample hand sanitizer stations throughout dining facilities. In addition, self-service sanitizing stations will be stocked with supplies to provide students the opportunity to ensure personal spaces and surfaces are sanitized before using facilities in the dining facilities.
  • Standardized university signage will be installed throughout the dining locations that will help guide and direct students to ensure physical distancing standards are being followed.
  • To-go containers will also be available for guests who do not wish to dine in the dining halls.

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all students are expected to comply with the Flashes Safe Seven principles.

ACCESS THE FLASHES SAFE SEVEN ACCOUNTABILITY WEB PAGE
 

Dining Services will also have adjusted policies to limit seating capacity to ensure that there is space to practice physical distancing. Dining Services is working with student organizations for the specifics and will publish them once finalized.

Other practices to help reduce the possible spread of the coronavirus include:

  • Focusing on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials that are used frequently. Surfaces will be regularly sanitized with approved chemicals.
  • Providing hand sanitizer stations throughout student residence and dining facilities. In addition, self-service sanitizing stations will be stocked with supplies to provide students the opportunity to ensure that personal spaces and surfaces are sanitized before using facilities in the residence and dining facilities.
  • Installing standardized university signage throughout the campus that will help guide and direct students to ensure that physical distancing standards are being followed.

Meal Plan Logistics

Am I required to purchase a meal plan?

Per university policy, first-year and sophomore resident students are required to have a meal plan for the entire school year. First-year and sophomore resident students can pick from The Gold, The Kent or The Blue Meal Plan. Resident students will select a meal plan through FlashLine or the Student Checklist. 
 
Upperclass resident and commuter students are not required to purchase a meal plan, but they are welcome to do so through FlashLine. For more information about which meal plan you are eligible for and pricing, please visit our Meal Plan page. You can also contact the FLASHcard Office at 330-672-2273.

Can I change my meal plan from semester to semester?

Yes, students can switch meal plans from semester to semester. The meal plan options available to a student will depend on the student's class standing before the start of the school year.

Can I use my meal plan at off-campus locations?

Meal plans may only be used on campus at the university’s Dining Services locations. However, there are a number of off-campus locations that will accept FLASHcash. For more information about FLASHcash, please call the FLASHcard Office at 330-672-2273 or visit  www.kent.edu/flashcard.

What if I need to request to not have a meal plan?

If you are required to be on a meal plan and want to request a food contract release, you will need to contact Dining Services (UDSReports@kent.edu) and fill out a food contract release form.

  • If the request for canceling the meal plan is by the end of the Add/Drop period and there has been no usage of any part of the meal plan, the cancellation will be approved and a full refund will be processed.
  • If the request occurs after the Add/Drop period and within two business days of the purchase, the cancellation will be approved and a full refund will be processed.

Where will I be able to use my meal swipes?

You will be able to use meal swipes at Eastway Fresh Food Company and the Design Innovation Dining Hall. You can also use a meal swipe in the Meal Exchange program at Rosie's Diner, Eastway Market and George T. Simon III Cafe.

How does meal exchange work?

Using your FLASHcard, you will be able to exchange a meal swipe for a combo meal at Rosie’s Diner, Eastway Market or George T. Simon III Cafe. Meal exchange will be available at Rosie’s Diner, Eastway Market and George T. Simon III Cafe. You can use up to one meal swipe per meal period (breakfast, lunch, dinner, late-night, overnight). Visit our Meal Exchange page for more information and meal period hours. 

How am I billed for my fall 2020 meal plan?

Students who purchase a meal plan will receive a bill for the full semester costs once their meal plan purchase is processed. Students who have signed up for a meal plan should see the plan on their student bill already, or 48 hours after requesting a purchase.

If I decide not to purchase a meal plan for the fall, can I sign up for a meal plan in the spring?

The meal plan purchasing window will open for spring semester late in the fall semester. Watch www.kent.edu/dining for details.

What happens to my meal swipes, guest meals and declining balance dollars at the end of the semester?

At the end of each semester, any unused meal swipes and guest meals will expire. Any unused declining balance dollars will roll over to the next semester.

Can I cancel or change my meal plan purchase?

If you decide to purchase a meal plan and wish to change your selection, you may do so by visiting your Student Dashboard in FlashLine or by contacting the FLASHcard Office. Students are not able to change their meal plan after the second week of the semester.

  • A cancellation will be approved and a full refund will be processed if a student requests to cancel a meal plan by the Add/Drop period and there has been no usage of any part of the meal plan. 
  • A cancellation will be approved and a full refund will be processed if a student requests to cancel a meal plan after the Add/Drop period, but within two business days of the purchase.
  • Students who check out early in the fall term from Residence Services through the approved process will be eligible for a prorated meal plan refund. 

What if I have more questions about meal plans or dining?

If you have any other questions about meal plans, you can contact Dining Services by calling 330-672-2541 or by emailing dining@kent.edu.

 

Face Coverings for Students: Questions and answers

WILL STUDENTS RECEIVE ANY PERSONAL PROTECTIVE EQUIPMENT (PPE) AND/OR FACE COVERINGS?

when and where should face coverings be worn?

  • Face coverings always need to be worn indoors (except for private office or when eating/drinking).
  • Face coverings should be worn outdoors while on campus. They can be removed when alone or with a family member/ household member in a green space area. Your face covering should be with you at all times and available to use should you come into close proximity to others.
  • Face coverings need to be worn when walking in higher density areas including campus and downtown Kent.
  • Even when wearing face coverings, keep outdoor gatherings small. When at an outdoor gathering, still wear a face covering.
  • To find out how to practice, support and sustain accountability, please refer to the Flashes Safe Seven Accountability web page to find a listing of relevant policies, requirements and ways to share concerns.

How often should face coverings be washed?

The Centers for Disease Control and Prevention  recommends that cloth face coverings be washed after each use.

It is also important to:

1. Always remove face coverings correctly. To do so:

  • Untie the strings behind your head or stretch the ear loops.
  • Handle only by the ear loops or ties.
  • Fold outside corners together.
  • Place covering in the washing machine (learn more about how to wash cloth face coverings).
  • Be careful not to touch your eyes, nose and mouth when removing and wash hands immediately after removing.

2. Wash your hands after handling or touching a used face covering.

What should I use to  cover my face during the COVID pandemic, a face covering or a face shield?

The Centers for Disease Control and Prevention advises the use of simple cloth face coverings to prevent transmission of the virus that causes COVID-19. Some cities and states are mandating the use of cloth face coverings when in public spaces. Cloth face coverings are protective gear to help people from unknowingly transmitting virus to others. Cloth face coverings should completely cover a person’s nose, mouth and chin, with no gaps that would admit air to the nose, mouth or chin, to be effective.  Reasonable accommodations will be provided to anyone who cannot wear a cloth face covering. Acceptable alternatives are available, including transparent face coverings and face shields. Be advised that for a face shield to be protective against transmitting the virus, it must wrap around to the ears and down past the chin where an obstructive modification is used to prevent virus from being exhaled out below the shield. Per the CDC, bandanas are not suitable face coverings as they are too thin and too loose to provide the needed protection. When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page

Traditional, transparent face shields are used in conjunction with a cloth face covering, surgical mask or N95 filter respirator. This face shield is used primarily by first responders and medical personnel, as the shield serves to block virus and debris from clogging the face covering and limiting its usefulness when used in areas of high virus load (hospitals, ambulances, etc.). It wraps around the face to the ear and down the face to approximately chin level. 

One non-traditional face shield is available from Pam Fitzgerald (for faculty and staff) or Amanda Feaster (for students) for those who cannot wear something that directly covers the nose and mouth. Find their contact information in the university's online phone directory. This shield wraps farther around the face, almost covering the ears and past the chin. Importantly, it has a chin shelf that folds up to prevent exhaled virus from escaping from behind the shield. 

State and local Guidelines

Fall Classes: Questions and answers

Fall classes: will they be remote or in person?

Many classes will be held remotely, while others will be in person. The number of in-person courses is dependent on how we are able to best use our campus classrooms and learning spaces in accordance with physical distancing guidelines set forth by the state, while prioritizing those courses where curriculum dictates in-person learning. Of our total course offerings, at most we expect 40% of courses will be in person and at least 60% will be remote. The percentage of in-person vs. remote courses in each individual's schedule will vary greatly depending on major, class rank and program. 

Due to this decrease in classroom capacity, remote learning will likely be a noticeable component of your schedule, even for those living on the Kent Campus. The number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus. However, regardless of the method of instruction, your classes will be relevant, challenging and engaging. We are upgrading our technology to support our faculty as they engage with students in real and virtual classroom experiences. New technology in each classroom will allow students who are immunocompromised or have underlying health conditions to participate remotely in face-to-face classes. In addition, many faculty members who will be teaching remotely are participating in summer workshops through our Center for Teaching and Learning so they can prepare the highest-quality remote learning experiences for you.

Students, you should have received an email to your kent.edu account on June 30 with your final course schedule.

Find information about Remote Courses

What on-campus experience can I expect with many of my classes being remote?

You will still have the opportunity to engage in a meaningful on-campus experience. You will benefit from the access to quiet study spaces, reliable high-speed internet, library resources including curbside pickup and opportunities for student employment.

What will the in-person classes look like for fall?

Classrooms have been rearranged to allow 6 feet in all directions between you and your classmates. For example, a classroom that typically has room for 180 students will have no more than 30 students for a fall course. In order to accommodate as many in-person classes as safely as possible, some of your courses may have you and your classmates in more than one room, with the instructor and graduate assistant rotating between the rooms. Other courses may be a combination of in-person and remote, with half of the class in the classroom on one day and the other half in the classroom on another day. With any of the scenarios mentioned, you can expect to receive a communication from your instructor before the start of the semester explaining how the course will be conducted.

During class, the instructor, you and your classmates will each be required to wear a face covering.
Kent State will provide all students with two reusable cloth face coverings.

Kent State has developed a set of principles, the Flashes Safe Seven, to ensure a healthy and protective environment for all students, faculty and staff on campus.

What happens to my courses after Thanksgiving?

The last day for in-classroom instruction is Sunday, Nov. 22. Thanksgiving break is Monday through Sunday, Nov. 23-29. Classes will then start again and be held via remote instruction. This switch to remote for all courses will reduce the amount of travel to and from campuses, which reduces the potential spread of the virus.

Financial Aid and Emergency Grant Fund: How can a student receive financial help?

Financial Challenges

We are committed to making college affordable for you and your families. If you are experiencing financial challenges, there is help available.  Please reach out to Student Financial Aid or the One Stop for Student Services at 330-672-6000. More information about these resources can be found on the Office of the Dean of Students’ COVID-19 Emergency Resources page.

Kent State Emergency Grant Fund

Kent State understands the financial hardships this pandemic has inflicted on some of our students, and since spring, we have supported thousands of students to address their personal hardships via the Kent State Emergency Grant Fund. The fund is open to degree- or certificate-seeking students currently enrolled in the Fall 2020 Semester who have been affected by the pandemic and have emergency needs.

Access more financial aid FAQs

Grading: Questions and answers

Can I take courses for the pass/fail grade in summer or in fall?

Per the university policy on the Pass/Fail grade, students may request to take certain undergraduate courses on a pass/fail basis, as long as the course is not in the Kent Core, not developmental and not in the student’s major, minor or certificate, among other limitations. In addition, there are several conditions students must meet to be approved for the Pass/Fail grade.

SPRING 2020

In spring 2020, Kent State offered a one-term exception to waive specific stipulations in the current Pass/Fail Grade policy. This exception was due to the unanticipated and highly disruptive nature of the COVID-19 pandemic.

FALL 2020

The Fall Semester 2020 is being planned with remote classes, and even in-person courses are being offered with the understanding that they will convert to remote after Thanksgiving (and possibly even before then if there is another outbreak). Allowing students to take courses Pass/Fail may have undesirable and unintended consequences, specifically in their ability to succeed in subsequent courses. Therefore, the decision was made not to waive Pass/Fail restrictions in summer or fall 2020.

Healthy Campus and KSU Student Pledge: How can students stay healthy on campus?

Flashes Safe Seven

We developed our Flashes Safe Seven principles to ensure that our entire university community will enjoy the safest and healthiest fall semester possible. Please familiarize yourself with all seven steps before the semester begins so that all Flashes are prepared to do their part to keep our community safe.

Face Coverings

Wearing a face covering is the most important action you can take to stop the spread of the virus.

  • We will provide you with two washable face coverings. Details on how you will receive your face coverings are forthcoming.
  • Please become familiar with the proper usage of face coverings and be prepared to wear yours this fall.
    • At Kent State and in downtown Kent these protocols are in place:
      • Face coverings always need to be worn indoors (except for private office or when eating/drinking).
      • Face coverings should be worn outdoors while on campus. They can be removed when alone or with a family member/ household member in a green space area. Your face covering should be with you at all times and available to use should you come into close proximity to others.
      • Face coverings need to be worn when walking in higher density areas including campus and downtown Kent.
      • Even when wearing face coverings, keep outdoor gatherings small. When at an outdoor gathering, still wear a face covering.
  • When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page.
    • Per the CDC, bandanas are not suitable face coverings as they are too thin and too loose to provide the needed protection.
  • Only you can protect the health of your friends, fellow students, faculty and staff, and ensure that we all remain on campus for the most engaging experience.
  • Be sure to pick up your  Flashes Take Care of Flashes Welcome Kit with your face covering and other supplies.

Watch epidemiologists from Kent State’s College of Public Health, Tara Smith, Ph.D., and Christopher Woolverton, Ph.D., provide answers to some of the most-asked questions about face coverings, COVID-19 and how you can protect yourself and others.

KSU Student pledge

Staying safe in the residence halls and classrooms is a priority at Kent State. We know you want to remain on campus, and we do, too. To ensure that you are taking responsibility for keeping yourself and others safe from the coronavirus, all Kent State students must agree to the KSU Student Pledge and adhere to the Flashes Safe Seven principles:

  • Face coverings are required. The university will provide you with two cloth face coverings.
  • You must rigorously practice hand hygiene and cough etiquette.
  • Physical distancing guidelines will be strictly enforced requiring individuals to maintain at least 6 feet of separation from others.
  • You must self-monitor daily for symptoms of COVID-19 before coming to campus or attending class.
  • For health questions about COVID-19 and safe practices, call University Health Services at 330-672-2322, or after hours, contact the Kent State Nurse Line at 330-672-2326. Visit our COVID-19 hub for more information.
  • As Flashes Take Care of Flashes, always demonstrate kindness and respect in all that we do.

POLICIES

Housing: Questions and answers

UPDATE:

Ohio Gov. Mike DeWine’s Sept. 17 announcement of Portage County’s COVID-19 Risk Level 3 Red status, as communicated by the Office of the Provost. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

Residence Hall Response to Portage County Risk Level 3 Red 

  • Beginning Sept. 18, and until further notice, the following are in effect: 
    • Visitors and guests to Kent Campus residence halls will now be limited to Kent State students living on the Kent Campus. Only students living on the Kent Campus may enter the Kent Campus residence halls.
    • No room changes permitted until risk level reduces.
    • Activities and programs will be virtual.

Health & Safety Measures

What if I have a chronic health condition?

Students with chronic health conditions that may impact their ability to live on campus with others should first consult with their healthcare provider to discuss the risks of living in a residence hall. Reach out to Student Accessibility Services (SAS) as soon as possible to discuss your condition. SAS may request documentation from your healthcare provider. If an accommodation is approved, it is important to know that we cannot guarantee your original room, roommate and/or building assignment. Contact SAS by emailing sas@kent.edu or by completing the student application in Access KSU: https://olympic.accessiblelearning.com/Kent/ApplicationStudent.aspx.

Do I need to wear a Face covering in my room?

Your room is considered your space, so if it is just you and your roommate in the space, you are not expected to wear a face covering while you are in your room. However, when there is a guest present in the room, everyone in the room must wear a face covering.  

Do I need to wear a Face covering in my residence hall?

Yes! We expect students to follow the Flashes Safe Seven principles while in any public area of the residence hall to help reduce the risk of spreading the coronavirus. Wearing a face covering is part of our Flashes Take Care of Flashes commitment!

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all residence hall students and their guests are expected to comply with the Flashes Safe Seven. To practice, support and sustain accountability, please refer to the Flashes Safe Seven Accountability web page to find a listing of relevant policies, requirements and ways to share concerns.

Guest/Escort Policy

The Guest/Escort Policy will include the following important notation for the 2020-2021 academic year:

“Based on the nature of the pandemic, restrictions on guests in the residence halls may be implemented by the University’s COVID-19 Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.”

Room Capacity Policy

The Room Capacity policy is also adjusted for the 2020-2021 year. The policy limits each student to one guest and includes a number of considerations. The full Room Capacity policy reads: 

  • The number of people permitted in student rooms for the 2020-2021 academic year is informed by an effort to slow the spread of COVID-19. Accordingly, the following stipulations are in place when anyone is present in a student room who is not officially assigned to the space.
  • This allowance is temporarily on hold: Each student is permitted one additional person in their room, if both of the following stipulations are met:
    • Consent is established via the roommate agreement completed at the beginning of the year by all students assigned to the room.
    • All people in the room wear face coverings and maximize physical distancing when a person not assigned to the space is present. 
  • More on residence hall policies can be found in the Hallways Handbook.
  • Important Note: Based on the nature of the pandemic, restrictions on people permitted in student rooms may be implemented by the university’s COVID-19 Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.   
  • Effective Sept. 18, until further notice, visitors to Kent Campus residence halls will now be limited to Kent State students living on the Kent Campus. Only students living on the Kent Campus may enter the Kent Campus residence halls. This requirement was initiated because of Ohio Gov. Mike DeWine’s Sept. 17 announcement of Portage County’s COVID-19 Risk Level 3 Red status, as communicated by the Office of the Provost. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

Can students have guests in their residence hall room? Can parents visit campus?

Effective Sept. 18, until further notice, visitors to Kent Campus residence halls will now be limited to Kent State students living on the Kent Campus. Only students living on the Kent Campus may enter the Kent Campus residence halls. This requirement was initiated because of Ohio Gov. Mike DeWine’s Sept. 17 announcement of Portage County’s COVID-19 Risk Level 3 Red status, as communicated by the Office of the Provost. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

This allowance is temporarily on hold: Students can have guests – including their parents – visit them on campus this year! When visiting inside the residence halls, it is important to be aware of the room capacity policy. To help ensure plenty of space for visiting, we encourage students to use the lounges, multipurpose spaces and dining halls to allow more room for physical distancing.

More information about residence hall policies can be found in the Hallways Handbook. Also, read more about visitors on campus.

Reducing the Spread

Other practices to help reduce the possible spread of the coronavirus include:

  • Increased cleaning frequencies following the CDC guidelines for institutes of higher education.
  • The university will provide ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Seven. Students will be responsible for providing their own personal supply of hand sanitizer for use in their rooms.
  • Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure the Flashes Safe Seven are being followed.

What cleaning protocols will be in place in the residence halls?

  • The university has always placed a priority on the cleaning of restrooms and public spaces; cleaning frequencies will be increased following the Centers for Disease Control and Prevention (CDC) guidelines for institutes of higher education.
  • The university will provide ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Seven. Students will be responsible for providing their own personal supply of hand sanitizer for use in their rooms. 
  • Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure the Flashes Safe Seven are being followed.

Will the dorm rooms be sanitized before the students move in?

The rooms will be thoroughly cleaned and ready for you to move-in! It might also help to know that there were no users of the residence hall rooms this summer, as would been the case during a typical summer.

What happens if someone living in the residence halls is confirmed or probable as being sick with COVID-19?

On-campus students who are confirmed or probable with COVID-19 will be required to self-isolate. Locations for self-isolation include the student’s permanent address or a temporary relocation to a separate residence hall on campus. University Health Services will work closely with the Kent City Health Department through this process and decide the appropriate location for each student’s situation. If a student remains on campus, Residence Services and University Dining Services will ensure that students have all the essential housing and dining needs met during the self-isolation time period.  

Learn more about the university's COVID Response Team, occurrences, reporting & testing


Socializing & Daily Life

What are the benefits of staying on campus if most of my courses will be remote?

While some learning will be in the remote format, we know your educational experience will be enhanced by being on campus, living in the residence halls and having the opportunity to meet and interact ─ in a safe manner ─ with fellow students and professors. Our data demonstrates that students who live on campus are more likely to finish their degree and establish a network of support for future career growth. By being on campus, you will benefit from the university’s access to quiet study spaces, reliable high-speed internet access and library resources. You will also be able to participate in student organizations and have opportunities for student employment. In addition, our recreation center will be open with reduced hours and capacity limits, and dining halls will be open with reduced seating and modified offerings for grab-and-go or sit-down dining. Even if many or all your classes are remote, there will be opportunity to safely engage in a meaningful on-campus experience.

Will the lounges, laundry rooms and kitchen spaces in the residence halls be closed?

No! All residence hall spaces will be open for students and their guests. Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure that the Flashes Safe Seven are being followed.

Will my residence hall have engagement opportunities, programs and events?

Yes! Students will have opportunities to engage with their floor and residence hall community this year! Residence Services staff, student organizations, the Center for Student Involvement and other offices across campus are developing plans to facilitate engagement and follow the Flashes Safe Seven in the process! Our goal is to help reduce the risk of spreading the coronavirus, but we will provide as much opportunity for students to interact as possible! Be sure to scan the other frequently asked questions for students for other relevant information.

Will there be a Room Capacity limit, particularly around visitors?

The Room Capacity policy is also adjusted for the 2020-2021 year. The policy limits each student to one guest and includes a number of considerations. The full Room Capacity policy reads: 

  • The number of people permitted in student rooms for the 2020-2021 academic year is informed by an effort to slow the spread of COVID-19. Accordingly, the following stipulations are in place when anyone is present in a student room who is not officially assigned to the space. 
  • Each student is permitted one additional person in their room, if both of the following stipulations are met:
    • Consent is established via the roommate agreement completed at the beginning of the year by all students assigned to the room.
    • All people in the room wear face coverings and maximize physical distancing when a person not assigned to the space is present. 
  • Important Note: Based on the nature of the pandemic, restrictions on people permitted in student rooms may be implemented by the university’s COVID-19 Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.   

More on residence hall policies can be found in the Hallways Handbook.


Housing Assignments

What is the plan for housing assignments?

Allowing for more control with physical distancing and greater control in reducing the spread of the coronavirus, we have a reduced population density plan for the residence halls for the year ahead. The reduced population plan eliminates the option for students to live in triples, quads and overflow housing. Students began receiving their assignments in mid-June, and room assignments will continue on a rolling basis through the opening of the residence halls in August.

Are single rooms available in campus housing?

Yes, we have single rooms throughout campus! Students will be assigned to single- or double-occupancy rooms. Single rooms are limited and are assigned based upon your housing application date. 


Important Dates & Planning Tips

Can I cancel my housing contract?

For students who have secured housing on campus, they can change their decision once the course schedule is finalized. If, once they view their final schedule, they decide to not live on campus, they will be refunded their housing pre-payment if they cancel their housing contract by July 10. Students may cancel housing by emailing housing@kent.edu.

When is move-in?

Fall 2020 move-in will happen over five days to help promote physical distancing in on-campus housing and dining locations. Instructions for move-in, including your specific move-in date and move-in time, can be found here: www.kent.edu/housing/move-information.

Can I sign up to arrive to campus early?

To help promote physical distancing during move-in this fall, move-in will occur over five days. This schedule gives all students up to eight days to get settled before fall classes begin. We expect students and families to follow this schedule to support community health and safety this fall. Instructions for move-in, including your specific move-in date and move-in time, can be found here: www.kent.edu/housing/move-information.

Do I have to move out at Thanksgiving break?

The residence halls will not close for the semester until after finals. However, in support of the university’s academic calendar for the fall semester, and to reduce travel, we encourage students to move home for the holiday break by Saturday, Nov. 21, 2020, and return to campus when the halls reopen in January 2021. Students will receive information for the move home process in early November. The process will be that students notify Residence Services of their departure. If students follow the process, they will be eligible for a prorated room/dining credit for the unused contract dates for the fall semester. The credit will be applied to the student’s account. 

Do I take all my belongings home at Thanksgiving break?

No, students only need to take home their valuables and any items they will need to close out the fall semester through the winter break period. Students will return to their same room when the halls reopen in January, so all other items can be left in their room.

If I decide not to live on campus for the fall, can I sign up for spring housing?

If a student cancels their housing contract for fall semester, their room and roommate selection will cancel. The housing application will open for spring semester late in the fall semester. Students who apply for spring housing will be applying as new applicants for spring housing and should enter their hall and roommate selections again. There is no guarantee but the assignments staff will work to honor all requests based on the date of the application. Watch www.kent.edu/housing for details as to when the housing application will open for the spring semester. 


Costs

How am I being billed for Fall 2020 housing?

Students assigned to housing will receive a bill for the full semester housing costs once their assignment is made. As mentioned in the Thanksgiving Break section above, the residence halls will not close for the semester until after finals. However, in support of the university’s academic calendar for the fall semester, and to reduce travel, we encourage students to move home for the holiday break by Saturday, Nov. 21, 2020, and return to campus when the halls reopen in January 2021. Students will receive information for the move home process in early November. The process will be that students notify Residence Services of their departure. If students follow the process, they will be eligible for a prorated room/dining credit for the unused contract dates for the fall semester. The credit will be applied to the student’s account. 

If I am assigned to a room that was originally a triple-room type, what is the cost?

Students will be charged for the cost associated with their room assignment type regardless of the number of roommates they are assigned. Housing rates vary by room type and cohort. Housing charges can be found here: www.kent.edu/housing/room-and-board-rates.

Will my financial aid be impacted if I do not live on campus?

Living on campus or in an off-campus residence separate from your parent does not impact federal and state financial aid, which includes grants and student loans. Residing with your parent may change your financial aid offer. In addition, if you have a housing specific scholarship and have questions about eligibility, please contact One Stop for Student Services at 330-672-6000 or via the Contact Us form on its website – www.kent.edu/onestop – to submit your question.


Off-Campus Living

What should I do if my classes are remote, but I already signed a lease to live off campus in Kent?

Kent State University does not have the ability to make adjustments to housing contracts made for off-campus housing.

 

Jobs for Student Workers: Questions and answers

Will on-campus jobs resume?

Select student workers will be on campus after June 8. Those who may be returning to campus will be contacted by their supervisor.

I AM A STUDENT EMPLOYEE. WILL I BE EXPECTED TO RETURN AFTER THANKSGIVING BREAK?  

In alignment with the adjusted fall semester schedule, student employees (in most roles) should not work on campus after Friday, Nov. 20. In some cases, it may be appropriate for student employees to work remotely for some period beginning Nov. 21 through the conclusion of the fall student employment period (Dec. 31). Your supervisor will discuss this schedule with you upon making the job offer.

As a student employee, If I am not able to return to my on-campus position after Thanksgiving, will I be paid? 

If your position does not continue beyond Nov. 20, you will not be paid. 
 

Mental Health Services for Students: Will there be more offerings this upcoming academic year?

We recognize the importance of student mental health and will continue to enhance student mental health services this upcoming academic year. At any time, students may access mental health support services through our Step Up and Speak Out initiative. Access a list of other currently available mental health services, as well as other student resources.

Additionally, we are exploring ways to expand mental health support to ensure that we are meeting student needs. If you are a current student and in need of physical or behavioral health services, please visit www.kent.edu/uhs for further information. 

PARTA buses: Questions and answers

PARTA has launched several safety initiatives as it restores transit service on local fixed routes and countywide Dial-A-Ride (DART) services to pre-COVID-19 levels. The safety measures are rooted in protecting the safety and health of drivers and passengers while riding public transit buses.

Will there be new safety measures on PARTA buses?

Key safety initiatives include installing plexiglass shields in all buses to provide a barrier between drivers and passengers entering the bus and paying fare. Drivers will wear facial coverings and face shields when directly assisting passengers and 6-foot physical distancing is not possible, such as when securing a wheelchair or walking an individual to and from the door. The Centers for Disease Control and Prevention (CDC) recommends wearing facial coverings in public settings to prevent the spread of the coronavirus. As a result, the new safety initiatives also include requiring passengers to wear facial coverings while utilizing bus shelters and riding the bus, in addition to sitting at a distance from other passengers whenever possible. The requirement for passengers to wear facial coverings began June 1 for individuals over the age of 2 years old. PARTA introduced an enhanced sanitizing protocol for its fleet in March using a hospital-grade disinfectant. The transit system also provides hand sanitizing stations on every bus and no-touch waste receptacles to accommodate passengers. Additionally, drivers now have spray atomizers on hand to provide spot disinfection while on route.

Will face coverings be required?

On top of the changes noted above, face coverings will also be required to gain entry beyond the front door of the PARTA administrative offices at 2000 Summit Road in Kent. Notices about the new requirements have been posted at the administrative office, on PARTA buses, online at www.partaonline.org, and to the transit authority’s social media accounts.

When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page.

Where can I find more information?

Visit the PARTA website at www.partaonline.org.

Because PARTA provides transportation services for the university, riders may be interested in our Flashes Safe Seven Accountability web page. To practice, support and sustain accountability, please refer to the Flashes Safe Seven Accountability web page to find a listing of relevant policies, requirements and ways to share concerns.

Remote Course: Questions and answers

What is a remote course, and how is it different from an online course?

At Kent State University, the term “remote” reflects a new scheduling category created post-COVID-19. A remote course is one that was originally scheduled to be taught in an in-person format but is now being taught remotely using a web-based platform. Remote courses differ from courses formally designated as “online” in that the online category existed pre-COVID-19.

Both remote and online courses can be delivered synchronously, asynchronously or in a combination of both.

Synchronous

Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place at the same time. Methods of synchronous remote or online learning include video conferencing, live chatting, virtual group or teamwork, and livestreaming lectures.

Asynchronous

Asynchronous learning has no real-time interaction; the instructor, you and your classmates engage in the exchange of ideas and information on your own schedules. Methods of asynchronous remote or online learning include lesson modules with self-guided activities, streaming video content, virtual libraries, posted lecture notes, and conversations across discussion boards or social media platforms, among others.

On one end of the teaching spectrum is fully asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time (though often within a set time frame with deadlines for specific assignments). At the other end of the spectrum is fully synchronous instruction with you participating in live learning experiences, lectures, discussions and/or team activities throughout the course. However, these are the extremes, and instructors teaching remote courses can use any combination of asynchronous and synchronous instruction. Any synchronous learning will take place on the meeting days and times listed on your course schedule. 

Hundreds of Kent State instructors have engaged in training over the summer to enhance their ability to teach these remote courses. Individual instructors know their subject matter, and they have a strong sense of students’ abilities and challenges. Instructors are also keenly aware of their own strengths and limitations in various teaching formats and modalities. Your instructors will choose the format and modality best suited to their teaching strengths, student learning and the content of their courses.

If you are enrolled in a remote course, you can expect to receive communication from your instructor before the start of the semester indicating the amount of asynchronous versus synchronous learning activities. Faculty will be available for guidance, either by meeting face-to-face while practicing the safety principles or by scheduling to meet remotely,.

How will I know if my course is being offered in person, in a remote format or some mix of the two?

If any of your courses are being offered in a wholly remote instruction format, your schedule will indicate “remote course” under location. 

REMOTE COURSE

REMOTE COURSE EXAMPLE UNDER LOCATION COLUMN IN COURSE SCHEDULE EXAMPLE.

If any of your courses are being offered entirely or partially in person, your schedule will indicate a classroom under location. 

CLASSROOM UNDER LOCATION

PARTIAL OR ENTIRELY IN PERSON EXAMPLE WITH LOCATION OF BUILDING UNDER LOCATION IN COURSE SCHEDULE EXAMPLE.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be a mix (or hybrid) of remote and in-person instruction. An example of a hybrid remote/in-person course is having half of the students attending class in person on one day and the other half attending class in person on another day. Students not attending in person on that day may still be participating through livestreaming, or they may be completing other activities, such as viewing recorded materials, working on assignments and other activities intentionally designed to meet the learning outcomes of the course.

How was the decision made to make some classes remote and allow others to be in person?

The need to practice physical distancing on campus radically reduced the capacity of our classrooms. The decision was made to move all courses with large enrollments (50+ students) to remote instruction. Kent State then identified the courses that simply could not be offered remotely given the need for special equipment (e.g., labs, studios, clinical settings). These courses were prioritized for in-person instruction and hybrid in-person/remote instruction. Individual colleges and Regional Campuses then prioritized their remaining courses for in-person instruction and, where possible, identified appropriate classrooms in which to schedule them. Therefore, the number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus.

Will I be charged extra fees for remote courses?

If a course was originally intended to be delivered in person and now will be delivered remotely due to COVID-19, you will not be charged an additional fee. However, if your course was always scheduled as fully or partially online, you will be assessed the usual distance-learning fee.

Why am I paying an out-of-state fee when all of my classes are remote?

The Board of Trustees approved tuition rates for the 2020-2021 year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee. Tuition rates are available at www.kent.edu/tuition. Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out-of-state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

Why are there days and times showing with my remote classes?

The days and times showing for your remote classes are to accommodate any synchronous learning activities planned by your instructor for the course. Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place on the days and times listed on your schedule. That is different from asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be fully synchronous, fully asynchronous or a combination of both.

My classes are scheduled to be in person, but I am unable to be on campus because of an underlying condition or extenuating circumstance. What can I do?

Tell us about your situation via this pandemic adjustment request form. You will be contacted by a Kent State staff member to discuss and determine appropriate next steps. 

How will the remote instruction be different in the fall semester than it was in the spring semester?

The switch to remote course delivery in spring 2020, although necessary due to the COVID-19 pandemic, was admittedly disruptive in some cases. Both faculty and students needed to quickly adjust and adapt to this new way of teaching and learning.

In preparation for summer and fall classes, hundreds of Kent State instructors participated in training through the Center for Teaching and Learning and the Office of Continuing and Distance Education and are better positioned to deliver quality instruction and engage students in that kind of remote learning environment. If you are having difficulty with any remote delivery classes, please contact your instructor for assistance.

How can I be successful in remote classes?

Kent State has provided strategies for becoming a successful online student that include having the right technology and tools, managing your time, being prepared and creating a productive workspace.

Additionally, students who need assistance learning how to navigate remote and online classes, can sign up for free coaching.

Scholarships: Questions and answers
Tuition Rates for This Academic Year: What are they?

Tuition

The Board of Trustees approved tuition rates for the 2020-2021 academic year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee.

There will be no reduction of tuition fees for the 2020-2021 academic year. Whether course delivery is in-person or through remote instruction, students will receive the same high-quality educational experience and credit toward degree attainment. General fees will remain the same. While some areas receiving general fees may see a reduction in costs, other areas are realizing an increase in costs due to changes in services related to COVID-19. 

Out-of-State Surcharge: Why am I paying an out-of-state fee when all of my classes are remote?

Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out of state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

High-Quality Educational Experience

  • Students will receive a high-quality academic experience and stay on track to earn their degree.
  • While the delivery method of course instruction may vary, students will continue to learn from our faculty experts whose course content and curriculum remain the same. 
  • Kent State is, and always has been, a national leader in online learning. Historically, 25% of our students take online classes. 
  • We have upgraded technology to support our faculty as they engage with students in real and virtual classroom experiences. New technology in each classroom will allow students who are immunocompromised or have underlying health conditions to participate remotely in face-to-face classes.  
  • This past spring, Kent State transitioned over 9,000 face-to-face courses to remote learning in just three days. 
  • Nearly 600 faculty members who will be teaching remotely have been participating in summer workshops through our Center for Teaching and Learning so they can prepare the highest-quality remote learning experiences for all students.

Student Support

  • Faculty will be available for guidance, either by meeting face-to-face while practicing the Flashes Safe Seven principles or by meeting virtually.
  • Our student support services including advising and career guidance will be fully accessible, and internships and student employment opportunities will also be available.

Financial Assistance

  • We understand the financial challenges brought about by the pandemic and we are committed to making college affordable for all families.
  • Each year, Kent State awards nearly $400 million in total aid to students.
  • Over the past year, Kent State has increased funds for students’ scholarships by more than $2 million.
  • The university established the Kent State Emergency Grant Fund to assist those who are facing financial difficulties. We encourage students who are concerned about affordability to learn more about the fund and to contact One Stop for Student Services at 330-672-6000.

Additional Information

Other frequently asked questions that you might find helpful include:

FAQS Relating to Academic Resources

Academic Advising: How can students schedule appointments?

Advising and career guidance will be fully accessible. Your academic advisor is always ready and willing to discuss your Kent State journey and to help you plan for your academic career and beyond. Schedule an appointment to meet with your academic advisor by visiting KSU Advising and selecting a time and day to meet. Appointments are available virtually, so you can meet with your advisor from home or your residence hall room if you prefer. Schedule an appointment with an advisor.

Academic Continuity: Where can students find related resources?

Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning. For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

Career Exploration and Development Support: What will be available?
Experiential Learning: Questions and answers
Internships: How can a student navigate changes in an internship for credit?

We recognize that rapid changes, which are a part of the COVID-19 pandemic, may impact your internship.

You should work closely with your program coordinator and/or instructor of record before you commence participation in these experiences. Kent State’s Experiential Learning Information website provides the most up-to-date information regarding experiential learning. This site also includes additional guidance specifically for students.

When participating in a face-to-face experience, consider that:

  • Participation has to be voluntary by the student (student has to be comfortable).
  • Participation has to meet the internship/co-op/practicum requirements.
  • Participation should follow Centers for Disease Control and Prevention (for example, social distancing), state (for example, whether there is a stay-at-home order) and Flashes Safe Seven guidelines.

The following are recommendations for navigating any changes:

  • Be flexible about changes to your work environment, project scope changes and other unforeseen requests during this time while continuing to focus on the learning goals and outcomes that have been developed for your course credit.
  • If possible, it is recommended that students continue their experience remotely under the direction of and in communication with your program coordinator and the organization’s current guidelines for work and attendance, as agreed upon by the employment agreement and academic course credit.
  • Be aware of program and graduation requirements; begin thinking about simulated experiences and alternative work assignments that align with your learning goals, as these may be options for continuation should the employer/host need to cancel the internship.
  • Maintain regular communication with your program coordinator/internship advisor/supervisor to discuss any upcoming changes or concerns, including that a fall 2020 internship, co-op or practicum experience is unable to proceed or is interrupted due to the COVID-19 pandemic.

If you have questions, please contact Career Exploration and Development at career@kent.edu or 330-672-2360 (for career/for-credit experiences) or Community Engaged Learning at community@kent.edu or 330-672-7876 (for volunteer/community experiences).

Career Exploration and Development has both in-person and remote hours Monday-Friday, 8 a.m. – 5 p.m. Please click on links below for detailed information about how to connect with us.

Make an Appointment | Drop-Ins | Student Employment 

Military Call-Up: What are the guidelines for processes and procedures?
Student Accessibility Services: How can students access services?

SAS is open during regular business hours: Monday through Friday from 8 a.m. to 5 p.m. You can call SAS at 330-672-3391 or email sas@kent.edu. However, there will be no face-to-face proctoring during the period of remote instruction, and all student meetings will be conducted by phone. Students can update or send their course accessibility letters using Access KSU using the typical process.

Study Spaces On Campus for Remote Classes: Question and answer
Technology for Courses: What if I have questions or need support
  • Reach out to your professor quickly if you are experiencing difficulty with technology or course content. If you have issues directly related to your coursework, contact your instructor.
  • Regularly check the Blackboard page for your course because it is the primary platform used to help you stay current in your coursework is Blackboard Learn (learn.kent.edu). Most all of the instructions and tools you will need to complete your course will be housed in Blackboard.
    • If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted in Blackboard. Collaborate Ultra will generally be the software used. You should check with your Blackboard course for instructions on communication from your professor. Please remember that your course in Blackboard is a work-in-progress. You should check-in regularly to view updates. Unless otherwise instructed, Kent State email will be the preferred means of communication
    • Find information on how to use these tools.
  • Additional resources for courses delivered through remote instruction are available on the Keep on Learning website
  • If you have technical problems, contact TechHelp by either submitting a Support Ticket or by talking with our support team via LiveChat at support.kent.edu. You can also call 24 hours a day, 7 days a week at 330-672-HELP.
  • Emergency funding for technology-based needs:
    • Kent State understands the financial hardships this pandemic has inflicted on some of our students, and since spring, we have supported thousands of students to address their personal hardships via the Kent State Emergency Grant Fund. We are excited to announce that students can use this emergency funding for technology-based needs, whether to purchase a computer, a hotspot or another technology-based item to help students succeed in the classroom. If you qualify and demonstrate financial need, these emergency funds may be used to purchase the equipment. 
    • The fund is open to degree- or certificate-seeking students currently enrolled in the Fall 2020 Semester who have been affected by the pandemic and have emergency needs. Fall 2020 Semester grant fund applications now include a specific option to choose technology assistance.
Tutoring: How can students access the Academic Success Center?

Free virtual tutoring and Supplemental Instruction study groups will be offered through the Academic Success Center (ASC), where our student tutors are available to help you to achieve your academic goals. Refer to the ASC website for information on scheduled tutoring online, drop-in tutoring online, the e-Tutoring service and supplemental instruction online. Contact the ASC at asc@kent.edu or 330-672-3190 with questions. For Regional Campus tutoring services, please contact your campus for information regarding available resources.

Additionally, students who need assistance learning how to navigate remote and online classes, can sign up for free Coaching.

University Libraries: Questions and answers

Will the library be open?

The library reopened Aug. 17. Find out more information and details about access.

Additionally, curbside Pickup is Kent State University Libraries’ new contactless service that allows users to check out materials from its collection while libraries on the Kent and Regional campuses remain closed due to the COVID-19 pandemic. 

Borrowers can request items using the online catalog and specify their preference of campus location to pick up their items. When the items are ready, the borrower will receive an email notification that includes details about their choice of pickup location and instructions on scheduling a contactless transaction to retrieve the items.

Please visit www.library.kent.edu/curbside for complete information on University Libraries’ Curbside Pickup service. 

University Libraries supports academic success through exceptional service and access to our numerous resources, in adherence to the Flashes Safe Seven principles. Direct any questions or comments to library@kent.edu.

Volunteerism: Will there be opportunities?

Students can continue to contribute to the community through remote and face-to-face volunteering experiences. Visit Community Engaged Learning to find ways to give back to our community. Your contributions to the community are needed now more than ever.

Writing Commons: Are there remote options for writing appointments?

Although the Writing Commons physical locations are closed, we are continuing to help all students in all programs on any Kent State campus. Regardless of class rank, whether you are CCP student a doctoral candidate or a student elsewhere in your academic journey, you can rely on the Writing Commons for help with any project that includes writing.

  • We offer tutoring sessions remotely (synchronously and asynchronously) through email, Google Meet and Chat, and Teams.
  • Highly-trained tutors will be available seven days a week (12 hours a day during the work week). 

Schedule an online appointment

 

General Student FAQs

Bookstore: Will Kent State’s Bookstore Be Open or Accepting Orders and Returns?

textbook, Course Material and General Merchandise Orders 

To help in servicing our customers and maintaining a safe environment, we are encouraging all students to purchase your textbook materials online through our campus stores, for home delivery, before you arrive to campus. This will ensure that you get your required books in a timely manner and are ready for the start of the semester. The KSU Bookstores will provide a full refund for all Fall 2020 textbooks through Sept. 4, 2020.

Not sure which textbooks are required for your courses? Follow the link in FlashLine from your course schedule and select “View My Textbooks.” This link will give you the quickest access to the textbooks required for your courses. Or use the “buy your books” icon in the KSU mobile app.

Will the physical Kent State Bookstores be Open?

The  Kent State University (KSU) Bookstores at all locations reopened on Aug. 17, 2020.

The bookstore staff worked to reconfigure its spaces to meet the guidelines set forth by the CDC and the State of Ohio to ensure everyone’s safety. The stores will be open for your textbook, school supplies and university apparel needs. Due to the physical space, the number of customers permitted in the stores at one time will be limited. Textbook aisles will be closed off and we will be doing counter service. Signage will be posted, and staff will be available to address any questions.

Rental Returns from Spring

Still have rental books from the spring semester? No problem. Just utilize the pre-paid UPS label and send back to the bookstore. We will check these in before the overdue rental fees are applied to your account on Aug. 28, 2020. 

Textbook Buyback Program

Our textbook buyback program will resume on Sept. 14, 2020. Please note the best time to get the most money for your books is at the end of the semester as we are sourcing used inventory for the upcoming term.

How can we contact you for additional information or questions?

Please email us at SM8152@bncollege.com.

FLASHcard Services: Questions and answers

FLASHcard Office Hours

  • The FLASHcard office will be open Monday through Friday from 8 a.m. to 5 p.m.

FLASHcards

Students will need to pick their FLASHcard up in person.  However, if you won’t be on campus, you don’t necessarily need a card because there are no real online purchasing options with the card. Students who will be remote and want a card can fill out the distancing learning form on our website which gives them the requirements.

Flash Tech Center: How can students order and pick up products?

Will the Flash Tech Center be open?

  • Flash Tech Center will remain closed, in line with the Kent Student Center.

  • A list of Apple products can be found on our website: www.kent.edu/flashtech Flash Tech Center does carry all the latest Apple products, but they may not be listed on our website yet. The Flash Technology Center has Low Education Pricing on Apple computers, iPads and Apple pencils.

  • Orders can be submitted by email at FlashTech@kent.edu , please provide product numbers where available.

  • Orders can also be taken over the phone by calling 330-672-1588 between the hours of 9 a.m. – 5 p.m. Please provide product numbers where available.

  • If you do not see what you are looking for, call for stock availability at 330-672-1588.

  • Your order can be picked up right behind the Kent Student Center at the University Bookstore loading dock.

International Students: Questions and answers

When we contact the Office of Global Education, how will services be provided?

The Office of Global Education will officially open to students, in its new location at Terrace Hall, on Monday, Aug. 10, with office hours Monday-Friday from 10 a.m.-3 p.m. Although, there will be limited open office hours, staff will continue to be available to assist students by phone Monday-Friday from 8 a.m.-5 p.m.  Students will primarily be assisted virtually through phone calls and web-based advising meetings. However, a small crew of on-site international admissions counselors and international student advisors will be available during the open office hours to assist any students who require immediate assistance. Both our reception area and advising area will permit the staff member to remain in an enclosed office space with the ability to speak with students through a glass barrier. We will also have a conference room available for students to conduct their virtual advising appointment if they don’t have access to a computer/phone/WiFi upon arrival in the U.S. With heavy communication promoting virtual options we expect student traffic in the office to be minimal. 

After the second week of the semester, Education Abroad advisors will begin rotating to on-campus shifts to coincide with typical upticks in workflow during that time.  We will continually assess how the reopening goes through the second week of the semester and adapt the plan as necessary. The majority of non-student facing positions will remain working from home.

Contacting ISSS & Making Phone Appointments

The ISSS team is continuing to monitor all emails sent to isss@kent.edu and respond accordingly. If you are interested in asking questions or making an appointment, please review the ISSS Office and Advising Hours page. General information often be found on the ISSS Guides & Forms page.

Travel

If you return home in in the spring or summer and plan to return to Kent for the fall semester, you will need a valid travel signature on your Form I-20 or DS-2019. All travel signatures are valid for 1 year unless you are currently on Optional Practical Training (OPT) in which case your travel signature is valid for 6 months. Please notify ISSS (and request a travel signature if needed) through the Travel Plans 2020 Form. Electronically signed I-20s will be e-mailed to F-1 students who need an updated travel signature. J-1 students will require a DS-2019 with a physical signature; instructions for arranging mailing of the DS-2019 are included in the Travel Plans 2020 Form.

As of Sept. 18, any travel out of state and beyond must be reported to the COVID Response Team prior to departure. This requirement was initiated because of Ohio Gov. Mike DeWine’s Sept. 17 announcement of Portage County’s COVID-19 Risk Level 3 Red status. The Kent Campus resides in Portage County, and as such, must adhere to the state's guidelines for counties at a COVID-19 Risk Level 3 status.

Graduating Students

If you will remain outside the United States for Fall 2020, you can contact the Registrar's Office to have your diploma mailed to you in your home country. If you have questions about diplomas, their website is:www.kent.edu/registrar. Students who are graduating at the end of Fall 2020 will need to be physically present in the United States in order to apply for post-completion Optional Practical Training. We understand you have many questions and we assure you that we will be here to answer them. Please see the ISSS Office and Advising Hours page for more information on how to contact ISSS directly.

Please see university emails to the international student community here:

Tuesday, July 28, 2020, (International Students) - Fall 2020 Enrollment and Updates FAQ

Tuesday, July 14, 2020 at 7:50 p.m. (Students, Faculty & Staff) - An Update About Our International Students

Friday, July 10 at 5:35 p.m. (Students, Faculty & Staff) - A Message to the Kent State Community Regarding Our International Students
 

University Health Services: How can students access medical and mental health services and hotlines?

COVID Response Team

This university's COVID Response Team will be responsible for managing COVID-19 related information that includes but is not limited to: voluntary self-reporting of COVID-19 status by students, staff, and faculty, confirmed cases at DeWeese Health Center and inquiries related to COVID-19 related topics such as: self-isolation, quarantine and travel. It is led by the Kent State’s chief university physician and its members include a coordinator, nurses and public health staff, employed by University Health Services.

Access the COVID Response Team webpage.


Medical Services (includes Pharmacy)

  • Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
  • Call: 330-672-2322 OR THE 24 HOUR NURSE LINE: 330-672-2326
  • No in person services
  • Telemedicine Visits
  • Prescription Refills
  • Nurse Triage
  • Answer COVID-19 questions
  • After Hours: 24-hour nurse line: 330-672-2326

Psychological Services

  • Hours:
    • Call the main desk 330-672-2487, Monday - Friday, 8 a.m. to 5 p.m.
    • No face-to-face counseling
  • Psychological Services will provide:
    • Telepsychology services
      • Counseling services via phone and/or video conferencing when deemed appropriate to active clients.
    • Consultation and Crisis Intervention
      • As needed to Kent State students; however, new clients who are not part of Psychological Services’ active caseload will not have ongoing telepsychology services.
  • Psychological Services is not taking new clients - new clients will be referred to Coleman and other area agencies.

Mental Health and Counseling Services 

Ashtabula Campus

24-hour hotline: 440-964-4288

Johanna Slivinske, MSW, LISW-S
Counseling Specialist
Counseling Services
L 207, 2nd floor of the Library
440-964-4319
jslivins@kent.edu
ashtabulacounseling@kent.edu
https://www.kent.edu/ashtabula/counseling

College of Podiatric Medicine (Cleveland)

24-hour hotline: 216-707-8022
216-368-5872

Theresa Novak, M.Ed., LPCC-S
Clinical Counselor
Counseling & Wellness Services
4th Floor
216-916-7524
tcnovak@kent.edu
CPMCounseling@kent.edu
https://www.kent.edu/cpm/CWS

East Liverpool Campus

24-hour hotline: 330-382-7444

Brenda McIntosh, M.Ed., LPCC
Counseling Specialist
Counseling & Wellness Services
212 G
330-382-7404
Bmcinto1@kent.edu
https://www.kent.edu/columbiana/counseling-and-wellness-services

Geauga Campus

24-hour hotline: 440-834-3766

Valerie Rutherford, MSW, LISW-S
Counseling Specialist
Counseling Services
Library Office 120C
440-834-3711
Vruther1@kent.edu
geaugacounseling@kent.edu
https://www.kent.edu/geauga/counseling-services

Twinsburg Academic Center (Twinsburg)

24-hour hotline: 440-834-3766

Sue Mark-Sracic, M.Ed., LPCC, LSW
102P Student Services Department
330-888-6366
smarksra@kent.edu
geaugacounseling@kent.edu
https://www.kent.edu/geauga/counseling-services

Kent Campus

24-hour hotline: 330-672-2326

Dr. Pamela Farer-Singleton, Ph.D.
Chief Psychologist
Psychological Services
2nd Floor of the DeWeese Health Center
330-672-2487
http://www.kent.edu/psych

Dr. Jason Miller, Ph.D., LPCC-S
Clinical Director
The Counseling Center
325 White Hall
330-672-2208
www.kent.edu/ehhs/counseling

Dr. Alanna Updegraff, Ph.D.
Director
Psychological Clinic
Rm 176 Kent Hall
330-672-2372
http://www.kent.edu/psychology/clinic

Dr. John Gunstad, Ph. D.
Department of Athletics & Psychology Professor
jgunstad@kent.edu

Salem Campus

24-hour hotline: 330-382-7444

Kristy Martell, M.S.Ed, LPCC-S
Counseling Specialist
Counseling & Wellness Services
Faculty Offices, 104 B – Salem
330-337-4287
counselingcolumbianaco@kent.edu
https://www.kent.edu/columbiana/counseling-and-wellness-services 

Stark Campus

24-hour hotline: 330-244-5188

Emily Ribnik, M.Ed., LPCC-S
Clinical Mental Health Counselor
Counseling Services
Lower Level – Campus Center
330-244-5048
eribnik@kent.edu
starkcounseling@kent.edu
www.kent.edu/stark/counseling-services

Kelsey Kalgreen, M.A., LPCC-S
Clinical Mental Health Counselor
330-244-3408
Kkalgre1@kent.edu

Trumbull Campus

24-hour hotline: 330-675-7677

Barb Ozimek, M.A., LPCC-S
Counseling Specialist
Counseling Services
131 B Student Services Building
330-675-7603
bozimek@kent.edu
https://www.kent.edu/trumbull/counseling-services

Tuscarawas Campus

24-hour hotline: 330-308-6414

Jennifer Benline with Personal & Family Counseling Services
106B Science & Advanced Technology Building
330-407-5079
www.personal-family-counseling.com

Laurie Donley
Director, Enrollment Management & Student Services
330-308-7425
ldonley@kent.edu
*For assistance, referrals or student concerns

View the FAQ Archive