Coronavirus FAQs - Student FAQs

Academics

Academic Calendar: How will it change?

Spring 2021

  • Spring break for spring 2021 has been moved from March 29-April 4, 2021, to April 12-18, 2021.
    • After spring break, classes will continue remotely through the last day of instruction on Tuesday, May 4, 2021, and through final examinations, May 6-12, 2021.
    • On May 4, there will be no classes between 12-2 p.m., a university tradition to remember May 4, 1970.

Spring break travel: questions and answers

For the small group who will be returning to campus after spring break, you will need to monitor the Ohio Department of Health travel guidelines and the CDC travel guidelines to ensure you are following safe travel and safe return practices.
Know Before You Go - Get Tested

Academic Advising: How can students schedule appointments?

Advising and career guidance will be fully accessible. Your academic advisor is always ready and willing to discuss your Kent State journey and to help you plan for your academic career and beyond. Schedule an appointment to meet with your academic advisor by visiting KSU Advising and selecting a time and day to meet. Appointments are available virtually, so you can meet with your advisor from home or your residence hall room if you prefer. Schedule an appointment with an advisor.

Academic Continuity & Technology for Courses: Questions and answers

What is academic continuity?

Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

Where do I access resources related to academic continuity?

The Office of Continuing and Distance Education has developed a set of resources for additional information.

Who do I contact with questions related to academic continuity and instructional support?

Contact keeponteaching@kent.edu

Note:

  • Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning.
  • For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

Technology for Courses: What if I have questions or need support

  • Reach out to your professor quickly if you are experiencing difficulty with technology or course content. If you have issues directly related to your coursework, contact your instructor.
  • Regularly check the Blackboard page for your course because it is the primary platform used to help you stay current in your coursework is Blackboard Learn (learn.kent.edu). Most all of the instructions and tools you will need to complete your course will be housed in Blackboard.
    • If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted in Blackboard. Collaborate Ultra will generally be the software used. You should check with your Blackboard course for instructions on communication from your professor. Please remember that your course in Blackboard is a work-in-progress. You should check-in regularly to view updates. Unless otherwise instructed, Kent State email will be the preferred means of communication
    • Find information on how to use these tools.
  • Additional resources for courses delivered through remote instruction are available on the Keep on Learning website
  • If you have technical problems, contact TechHelp by either submitting a Support Ticket or by talking with our support team via LiveChat at support.kent.edu. You can also call 24 hours a day, 7 days a week at 330-672-HELP.

Emergency funding for technology-based needs:

  • Kent State understands the financial hardships this pandemic has inflicted on some of our students, and since spring, we have supported thousands of students to address their personal hardships via the Kent State Emergency Grant Fund. We are excited to announce that students can use this emergency funding for technology-based needs, whether to purchase a computer, a hotspot or another technology-based item to help students succeed in the classroom. If you qualify and demonstrate financial need, these emergency funds may be used to purchase the equipment. 
  • The fund is open to degree- or certificate-seeking students currently enrolled in the Fall 2020 Semester who have been affected by the pandemic and have emergency needs. Fall 2020 Semester grant fund applications now include a specific option to choose technology assistance.
Classes for Spring Semester 2021: Questions and answers

Spring classes: will they be remote or in person?

The 2021 spring semester's academic course plan will see classes delivered through both remote and in-person classes. Some in-person classes that require special equipment or interactions that cannot be delivered remotely will begin the semester in-person. Other classes designated to be delivered in-person for the spring semester will begin with remote instruction for the first two weeks and transition to in-person delivery beginning the third week (week of Feb. 1). Courses that begin remote the first two weeks will have the following statement under the specific course on the Student Printable Schedule (in FlashLine) on Wednesday, Dec. 9:

  • This course section is remote the first two weeks of Spring Semester (Jan. 19-31) and in-person starting the third week (Week of Feb. 1).

This approach allows for a gradual return to in-person activities to help curb the spread of COVID-19 in our community. Check the full spring semester academic calendar for more information on important dates.

Find information about remote courses.

What on-campus experience can I expect with many of my classes being remote?

You will still have the opportunity to engage in a meaningful on-campus experience. You will benefit from the access to quiet study spaces, reliable high-speed internet, library resources including curbside pickup and opportunities for student employment.

What will the in-person classes look like for spring?

Classrooms have been rearranged to allow 6 feet in all directions between you and your classmates. For example, a classroom that typically has room for 180 students will have no more than 30 students for a fall course. In order to accommodate as many in-person classes as safely as possible, some of your courses may have you and your classmates in more than one room, with the instructor and graduate assistant rotating between the rooms. Other courses may be a combination of in-person and remote, with half of the class in the classroom on one day and the other half in the classroom on another day. With any of the scenarios mentioned, you can expect to receive a communication from your instructor before the start of the semester explaining how the course will be conducted.

During class, the instructor, you and your classmates will each be required to wear a face covering.

Kent State will continue to adhere to the Flashes Safe Eight, to ensure a healthy and protective environment for all students, faculty and staff on campus.

What happens to my courses after spring break?

Spring break for spring 2021 has been moved from March 29-April 4, 2021, to April 12-18, 2021. After spring break, classes will continue remotely through the last day of instruction on Tuesday, May 4, 2021, and through final examinations, May 6-12, 2021. On May 4, there will be no classes between noon-2 p.m., a university tradition to remember May 4, 1970. This change is being made in an effort to reduce transmission of COVID-19 because of excessive spring travel.

Course Schedule: Questions and answers

Where do I find my course schedule?

To see your course schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration and choose “View or Print Course Schedule and Purchase Textbooks.”

How do I understand my course schedule?

Below is a sample schedule with explanations to help you understand how to read your class schedule. If you have any further questions about your schedule, contact your academic advisor for assistance. 

Sample schedule explanations numbered, matching the detailed numbered list below.

Sample Schedule explanations

  1. Your name is hyperlinked to your addresses and phone numbers on record for you.  
  2. Your Kent State ID number is unique to you and nine digits.
  3. Term is the semester and year for this course schedule. 
  4. Total credit hours are for courses registered in that term.
  5. Deadlines for you to add, drop or withdraw from your scheduled courses and a percentage of tuition credits for that action on a specific date.
  6. Details for the course include the CRN (course registration number), which is the unique identifier for your course section this term, course subject and number (e.g., MATH 11010) followed by the section of that course (e.g., -001) and course title.
  7. Campus on which the course will be offered in person or via remote or online instruction are abbreviated as AC (Ashtabula Campus), EC (East Liverpool Campus), GC (Geauga Campus – also includes Twinsburg Center), KC (Kent Campus – also includes Independence location), SA (Salem Campus), ST (Stark Campus), TR (Trumbull Campus) and TU (Tuscarawas Campus).
  8. Instructional method for each course is one of the following:
    • Traditional are in-person courses where the instructor and students will meet in person.
    • 100% Online-No Set Meet Times are fully online courses with no days/times where instructor and students will meet online at the same time (asynchronous).
    • 100% Online-Set Meeting Times are fully online courses with some days/times where instructor and students will meet online at the same time (synchronous).
    • Partially Online are mostly online courses with some days/times when instructor and students will meet in person.
    • Instructional methods implemented due to COVID-19 for the fall 2021 term:
      • 100% Fully Remote-No Set Meet Times are fully online courses with some days/times where instructor and students meet online at the same time (synchronous).
      • 100% Fully Remote-Set Meeting Times are fully online courses with no days/times where instructor and students meet online at the same time (asynchronous).
      • Part remote/part In-person are courses where instructor and students meet both in-person and online (synchronous or asynchronous).
  9. Location of the class delivery:
    • Building and room on a Kent State campus (e.g., BOW 102). Buildings that begin with “X” are other locations (e.g., XNY is the New York City location; XFL is the Florence, Italy, location).
    • Web Course indicates the course is fully online with no on-campus meetings.
    • Web Meeting indicates the course was originally scheduled to be in person but, due to COVID-19, is offered remotely.
    • Off Site is in person at a location other than a Kent State campus or location.
    • TBA indicates the location has not yet been scheduled.
    • Days and times the class will be meeting for instruction, either in person or remotely, are abbreviated as M (Monday), T (Tuesday), W (Wednesday), R (Thursday), F (Friday), S (Saturday), U (Sunday).
  10. Schedule type is the format of the course. Some courses may have only one (e.g., Lecture, Studio); others will have more than one (e.g., Combined Lecture and Lab), which may meet on different days and/or times.
  11.  Course status indicates the method of registration. For example, “web registered” means the student registered for the course through Kent State’s online registration system. This status does not mean the course will be offered online.
  12. Some courses have a special fee that is addition to tuition and other fees.

How do I change my schedule?

To change your schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration. If you want courses offered only in a remote instruction, select “Remote” in the location drop-down menu. If you need assistance in updating your schedule, please reach out to your academic advisor. New students who attended summer orientation will need to contact their advisor directly for schedule changes.

What should I consider before changing my schedule?

It is important when making any change(s) to your schedule that you ensure that the course(s) you are taking will count toward your program and degree requirements. You can do so by reaching out to your academic advisor to discuss any changes you are considering.  Schedule an appointment with an academic advisor.
 
 

Experiential Learning & Internships: Questions and answers

Experiential Learning 

We know that experiential learning experiences are a critical part of student learning. As part of Kent State University’s reopening effort and keeping the university community safe during the COVID-19 pandemic, several documents have been developed to provide guidance for off-campus sites hosting Kent State students.


Internships

How can a student navigate changes in an internship for credit?

We recognize that rapid changes, which are a part of the COVID-19 pandemic, may impact your internship.

You should work closely with your program coordinator and/or instructor of record before you commence participation in these experiences. Kent State’s Experiential Learning Information website provides the most up-to-date information regarding experiential learning. This site also includes additional guidance specifically for students.

When participating in a face-to-face experience, consider that:

  • Participation has to be voluntary by the student (student has to be comfortable).
  • Participation has to meet the internship/co-op/practicum requirements.
  • Participation should follow Centers for Disease Control and Prevention (for example, social distancing), state (for example, whether there is a stay-at-home order) and Flashes Safe Eight guidelines.

The following are recommendations for navigating any changes:

  • Be flexible about changes to your work environment, project scope changes and other unforeseen requests during this time while continuing to focus on the learning goals and outcomes that have been developed for your course credit.
  • If possible, it is recommended that students continue their experience remotely under the direction of and in communication with your program coordinator and the organization’s current guidelines for work and attendance, as agreed upon by the employment agreement and academic course credit.
  • Be aware of program and graduation requirements; begin thinking about simulated experiences and alternative work assignments that align with your learning goals, as these may be options for continuation should the employer/host need to cancel the internship.
  • Maintain regular communication with your program coordinator/internship advisor/supervisor to discuss any upcoming changes or concerns, including that a fall 2020 internship, co-op or practicum experience is unable to proceed or is interrupted due to the COVID-19 pandemic.

QUESTIONS

If you have questions, please contact Career Exploration and Development at career@kent.edu or 330-672-2360 (for career/for-credit experiences) or Community Engaged Learning at community@kent.edu or 330-672-7876 (for volunteer/community experiences).

Career Exploration and Development has both in-person and remote hours Monday-Friday, 8 a.m. – 5 p.m. Please click on links below for detailed information about how to connect with us.

Make an Appointment | Drop-Ins | Student Employment 

Grading: Questions and answers

Can I take courses for the pass/fail grade this fall?

Interim Senior Vice President and Provost Melody Tankersley, Ph.D. announced fall grading options for students on Oct. 16, 2020.

PASS/FAIL GRADE INFORMATION

We have modified the policy regarding Pass/Fail grading for undergraduate and graduate courses taken in summer 2020, fall 2020 and spring 2021.

Program areas may restrict specific letter-graded courses in a student’s program from being approved for the Pass/Fail grade (see the list of program restrictions). In addition, there will be limitations on how many courses you can request Pass/Fail, and the letter grade you earn will be used for course prerequisites and program requirements. All information on the Pass/Fail grade option, including limitations and FAQ, can be found on the Pass/Fail Interim Policy website

  • Summer 2020: Requests for the Pass/Fail grade for summer 2020 courses may be submitted now until Sunday, Nov. 15, 2020. In addition to Pass/Fail requests, we are allowing both late adds to the summer 2020 graduation list and late drops of fall 2020 courses. If you are now eligible to graduate for summer 2020 and/or no longer need to be in a fall semester course due to electing the Pass/Fail grade for a summer course, you will receive 100% tuition credit for your fall registration. You must contact your academic advisor to begin the process. Only your advisor can submit your Pass/Fail request for summer.
  • Fall 2020 and Spring 2021: You will be notified when you can start requesting the Pass/Fail grade for fall 2020 and spring 2021 courses. More detailed information will come.

WITHDRAWAL INFORMATION

As a reminder, the deadline to withdraw from a full-term fall semester course is Wednesday, Nov. 4, 2020 (see the Student Printable Schedule and Textbooks in FlashLine for the withdrawal deadline for flexibly scheduled courses).

INCOMPLETE GRADE INFORMATION

Your instructor may submit an incomplete request for you if you feel you are unable to complete the required work in the class between the withdrawal deadline and the end of classes. You must talk to your instructor to see if this is a viable option for you. The incomplete option is available to students who have a passing grade at week 10 of the semester. Only your instructor can submit your incomplete request.

Before making any final decisions on the Pass/Fail option, incomplete option or withdrawing from a course, please contact the One Stop for Student Services or the student services department on your campus to discuss the impact of your choice on your academic progress, enrollment status and financial aid eligibility.

Additional Information

Per the university policy on the Pass/Fail grade, students may request to take certain undergraduate courses on a pass/fail basis, as long as the course is not in the Kent Core, not developmental and not in the student’s major, minor or certificate, among other limitations. In addition, there are several conditions students must meet to be approved for the Pass/Fail grade.

Military Call-Up: What are the guidelines for processes and procedures?
Remote Courses: Questions and answers

What is a remote course, and how is it different from an online course?

At Kent State University, the term “remote” reflects a new scheduling category created post-COVID-19. A remote course is one that was originally scheduled to be taught in an in-person format but is now being taught remotely using a web-based platform. Remote courses differ from courses formally designated as “online” in that the online category existed pre-COVID-19.

Both remote and online courses can be delivered synchronously, asynchronously or in a combination of both.

Synchronous

Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place at the same time. Methods of synchronous remote or online learning include video conferencing, live chatting, virtual group or teamwork, and livestreaming lectures.

Asynchronous

Asynchronous learning has no real-time interaction; the instructor, you and your classmates engage in the exchange of ideas and information on your own schedules. Methods of asynchronous remote or online learning include lesson modules with self-guided activities, streaming video content, virtual libraries, posted lecture notes, and conversations across discussion boards or social media platforms, among others.

On one end of the teaching spectrum is fully asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time (though often within a set time frame with deadlines for specific assignments). At the other end of the spectrum is fully synchronous instruction with you participating in live learning experiences, lectures, discussions and/or team activities throughout the course. However, these are the extremes, and instructors teaching remote courses can use any combination of asynchronous and synchronous instruction. Any synchronous learning will take place on the meeting days and times listed on your course schedule. 

Hundreds of Kent State instructors have engaged in training over the summer to enhance their ability to teach these remote courses. Individual instructors know their subject matter, and they have a strong sense of students’ abilities and challenges. Instructors are also keenly aware of their own strengths and limitations in various teaching formats and modalities. Your instructors will choose the format and modality best suited to their teaching strengths, student learning and the content of their courses.

If you are enrolled in a remote course, you can expect to receive communication from your instructor before the start of the semester indicating the amount of asynchronous versus synchronous learning activities. Faculty will be available for guidance, either by meeting face-to-face while practicing the safety principles or by scheduling to meet remotely,.

How will I know if my course is being offered in person, in a remote format or some mix of the two?

If any of your courses are being offered in a wholly remote instruction format, your schedule will indicate “remote course” under location. 

REMOTE COURSE

REMOTE COURSE EXAMPLE UNDER LOCATION COLUMN IN COURSE SCHEDULE EXAMPLE.

If any of your courses are being offered entirely or partially in person, your schedule will indicate a classroom under location. 

CLASSROOM UNDER LOCATION

PARTIAL OR ENTIRELY IN PERSON EXAMPLE WITH LOCATION OF BUILDING UNDER LOCATION IN COURSE SCHEDULE EXAMPLE.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be a mix (or hybrid) of remote and in-person instruction. An example of a hybrid remote/in-person course is having half of the students attending class in person on one day and the other half attending class in person on another day. Students not attending in person on that day may still be participating through livestreaming, or they may be completing other activities, such as viewing recorded materials, working on assignments and other activities intentionally designed to meet the learning outcomes of the course.

How was the decision made to make some classes remote and allow others to be in person?

The need to practice physical distancing on campus radically reduced the capacity of our classrooms. The decision was made to move all courses with large enrollments (50+ students) to remote instruction. Kent State then identified the courses that simply could not be offered remotely given the need for special equipment (e.g., labs, studios, clinical settings). These courses were prioritized for in-person instruction and hybrid in-person/remote instruction. Individual colleges and Regional Campuses then prioritized their remaining courses for in-person instruction and, where possible, identified appropriate classrooms in which to schedule them. Therefore, the number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus.

Will I be charged extra fees for remote courses?

If a course was originally intended to be delivered in person and now will be delivered remotely due to COVID-19, you will not be charged an additional fee. However, if your course was always scheduled as fully or partially online, you will be assessed the usual distance-learning fee.

Why am I paying an out-of-state fee when all of my classes are remote?

The Board of Trustees approved tuition rates for the 2020-2021 year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee. Tuition rates are available at www.kent.edu/tuition. Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out-of-state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

Why are there days and times showing with my remote classes?

The days and times showing for your remote classes are to accommodate any synchronous learning activities planned by your instructor for the course. Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place on the days and times listed on your schedule. That is different from asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be fully synchronous, fully asynchronous or a combination of both.

My classes are scheduled to be in person, but I am unable to be on campus because of an underlying condition or extenuating circumstance. What can I do?

Tell us about your situation via this pandemic adjustment request form. You will be contacted by a Kent State staff member to discuss and determine appropriate next steps. 

How will the remote instruction be different in the fall semester than it was in the spring semester?

The switch to remote course delivery in spring 2020, although necessary due to the COVID-19 pandemic, was admittedly disruptive in some cases. Both faculty and students needed to quickly adjust and adapt to this new way of teaching and learning.

In preparation for summer and fall classes, hundreds of Kent State instructors participated in training through the Center for Teaching and Learning and the Office of Continuing and Distance Education and are better positioned to deliver quality instruction and engage students in that kind of remote learning environment. If you are having difficulty with any remote delivery classes, please contact your instructor for assistance.

How can I be successful in remote classes?

Kent State has provided strategies for becoming a successful online student that include having the right technology and tools, managing your time, being prepared and creating a productive workspace.

Additionally, students who need assistance learning how to navigate remote and online classes, can sign up for free coaching.

Remote Exam Proctoring: Questions and Answers

Why is Kent State proctoring exams?

Our institution and faculty rightfully value academic integrity, understanding the importance of fairness and the need to provide students with the academic credentials they have earned. The faculty at Kent State proctor exams, both in face-to-face classes and in courses delivered in a remote format. Proctored exams secure the integrity and quality of our courses and assist us in meeting the requirements, duties and responsibilities of our accrediting agencies. For more information on proctoring, visit www.kent.edu/proctoring

What is remote/online proctoring?

When students are taking quizzes and/or exams remotely, proctoring can occur through the use of proctoring software, such as Proctorio, Respondus Monitor or ProctorU.

  • Proctorio and Respondus Monitor are automated proctoring technologies that allow students with a webcam and an internet connection to complete exams and quizzes while on camera; the service does not use live proctors but instead uses an automated algorithm to report on any exam session irregularities, which can be reviewed and interpreted by the class instructor.
  • ProctorU is a “proctoring technology that includes human supervision, including a live proctored launch, continuous monitoring, active proctor intervention to stop suspicious behavior” and reporting, which can be reviewed and interpreted by the class instructor (www.proctoru.com).

What do I need to be ready for a proctored exam?

A majority of proctoring sessions at Kent State take place through the use of Proctorio.

Support Resources

Please review the Proctored Testing Support for:

Access Proctored Testing Support

Can I find a quiet place to take a proctored exam on campus?

Kent Campus

At the University Library on the Kent Campus, all computers in the public space have the necessary technology to take Proctorio proctored exams; however, they’re not necessarily in quiet or private areas. Further, they are not configured to take Aleks math tests.

Many study rooms in the library are first come, first served; there are four rooms on the second floor that are reservable (see our site for details). These rooms are limited to one student and are not equipped with technology, so students would need to provide their own computer to use the space for remote proctored exams.

Regional Campus Testing Centers

What about face coverings and identity verification checks for exam sessions?

If your instructor requires that you do not wear a face covering during your proctored exam, please plan accordingly. As always, contact your instructor if you have any questions or concerns.

Face Coverings in the Kent Campus Library

In the University Library on the Kent Campus, face coverings are required; however, students have permission to remove face coverings in individual study rooms while study room doors remain closed. In the University Library computer labs, students may briefly remove face coverings to verify identities during exam pre-checks; however, face coverings then need to be worn throughout the duration of the exam period.

Face Coverings and Proctorio ID Verification

Proctorio staff may ask students to briefly remove a face covering to verify identities during exam pre-checks. If you have concerns about removing your face covering, please share that with the Proctorio staff member, who can work with you to complete your exam pre-check. Proctorio staff will not ask for religious face coverings to be removed at any time.

Can I practice first?

Yes! If an instructor utilizes proctoring through the use of proctoring software, we then recommend a practice session prior to exams so students can check things out. Please do take advantage of practice opportunities and/or ask your instructor about the possibility of including a practice session prior to your exam.

What happens if I struggle to get my proctored exam started or if I have technical issues during my proctored exam?

It is best to work with Proctorio’s support via chat, which is available from the course page in Blackboard (to access this live chat, click on the gray shield icon in the top right-hand corner of your Chrome browser) or chat directly from the Proctorio website at https://proctorio.com/support (scroll down to Start Live Chat).

Other Helpful Hints

  • Keep in mind, your exam timer does not begin until after you complete proctoring pre-checks. So, even if you need a bit more time to get the technology sorted out, you will still have the full time allotted to complete your exam.
  • You can also contact your instructor and let her/him know about your technical issues so they are aware of any challenges during your proctored exam experience.

Other Support for Respondus Monitor and ProctorU

What happens if I lose Wi-Fi or my computer crashes during a proctored exam?

Based on your exam settings, you may or may not be permitted to reenter a proctored exam after a computer crash or a lost Wi-Fi connection. If you lose Wi-Fi or run into technical issues that prevent you for returning to a proctored exam, make a good faith effort to document this instance and contact your instructor to describe your situation.

If my webcam and screen are being recorded, where is this information stored, and who can see those recordings?

Proctorio transfers and stores information with zero-knowledge encryption (see Proctorio Privacy and Data Security). Only your class instructor will review proctoring videos for suspicious behavior, and only authorized school officials can unlock and view the exam recordings, not Proctorio.

I fidget when I get nervous, and sometimes I like to read aloud to myself when I take exams. Will I be penalized, or will the exam close for moving around?

Proctorio monitors the test environment for unusual patterns of behavior and may flag those for your instructor's review. There are some technical settings/requirements stated prior to starting your exam (e.g., do not exit full screen; no downloads) that would cause exam session to end; however, Proctorio will not end your exam based on noise levels or movements in your test environment.

It is helpful to let your professor know in advance if you think this might be a concern. If you have a disability-related concern, Student Accessibility Services can assist you.

Do I have to take a proctored exam?

As previously stated, we value academic integrity, understanding the importance of fairness and the need to provide students with the academic credentials they have earned. Additionally, faculty have the right to ensure integrity of their exams. As such, faculty may choose to require proctoring for class assessments.

If I have concerns about remote exam proctoring, whom should I contact?

As always, you may contact your instructor with any questions or concerns related to course materials and assessments. For questions about the technologies involved in remote exam proctoring, review Proctorio Privacy and Data Security. If needed, you can reach out to the Office of the Student Ombuds, which provides students confidential consultation in assisting with the possible resolution of any university-related concern, grievance or appeal.

Student Accessibility Services: How can students access services?

SAS is open during regular business hours: Monday through Friday from 8 a.m. to 5 p.m. You can call SAS at 330-672-3391 or email sas@kent.edu. However, there will be no face-to-face proctoring during the period of remote instruction, and all student meetings will be conducted by phone. Students can update or send their course accessibility letters using Access KSU using the typical process.

Study-Abroad Trips: Will there be study abroad opportunities in Fall 2021 and Spring 2022

summer 2021, Fall 2021 and Spring 2022

All Kent State sponsored and active education abroad programs will be reviewed and approved on a semester basis. Approval is based on individual assessment of local access to resources (e.g. health care, testing), adequate on-site support and guidelines set forth by the agencies listed within this document.

Review: Requirements for Resuming KSU Sponsored Education Abroad Programs


Previous Study Abroad information due to Covid-19

Study Spaces on Campus for Remote Classes: How do I find a space?
Tutoring: How can students access the Academic Success Center?

Free virtual tutoring and Supplemental Instruction study groups will be offered through the Academic Success Center (ASC), where our student tutors are available to help you to achieve your academic goals. Refer to the ASC website for information on scheduled tutoring online, drop-in tutoring online, the e-Tutoring service and supplemental instruction online. Contact the ASC at asc@kent.edu or 330-672-3190 with questions. For Regional Campus tutoring services, please contact your campus for information regarding available resources.

Additionally, students who need assistance learning how to navigate remote and online classes, can sign up for free Coaching.

University Libraries: How are they operating?

Will the library be open?

The University Library will close until Jan. 11, 2021. The branch locations will remain closed until spring semester begins in January.

When spring semester arrives, students may access library materials by reserving them through KentLINK and using Curbside Service to pick them up. Access library hours.

University Libraries supports academic success through exceptional service and access to our numerous resources, in adherence to the Flashes Safe Eight principles. Direct any questions or comments to library@kent.edu.

Writing Commons: Are there remote options for writing appointments?

Although the Writing Commons physical locations are closed, we are continuing to help all students in all programs on any Kent State campus. Regardless of class rank, whether you are CCP student a doctoral candidate or a student elsewhere in your academic journey, you can rely on the Writing Commons for help with any project that includes writing.

  • We offer tutoring sessions remotely (synchronously and asynchronously) through email, Google Meet and Chat, and Teams.
  • Highly-trained tutors will be available seven days a week (12 hours a day during the work week). 

Schedule an online appointment

 

Housing & Dining

Dining Hall: Questions and Answers

Dining Locations

What is the plan for dining locations?

Dining Services has implemented all coronavirus-safe practices and guidelines established by Kent State with the Flashes Safe Eight principles, the Centers for Disease Control and Prevention (CDC), the state of Ohio and the local department of health. Students, faculty, staff and guests will see visual representations of our efforts, including signage, frequent sanitation methods, floor stickers and other turnkey solutions to promote social distancing.. 

When are dining locations open?

are there be gluten-free dining options?

Not only is there a Gluten Solutions station at the new Design Innovation Building, but there is also a gluten-friendly station located in the other all-you-care-to-eat facility, Eastway Fresh Food Company. Items at the True Balance station in Eastway are made without seven of the top eight major allergens, including wheat, and also exclude all barley and rye products. This station is completely segregated from other stations and includes its own storage and preparation area. You can read more about this station here: www.kent.edu/dining/true-balance-station.

You can also find our online menu system for on-campus dining locations here: https://kent.campusdish.com/. This site allows you to view menu items and their allergens, and it even lets you filter out all items containing gluten.


Safety Protocols

Do I need to wear a face covering in dining halls?

We expect students to follow the Flashes Safe Eight principles while in any public area of the dining locations to help reduce the risk of spreading the coronavirus, such as when entering and exiting dining halls and in line ordering at other locations. Wearing a face covering is part of our Flashes Take Care of Flashes commitment!

What cleaning protocols are in place in the dining locations?

While the university has always placed a priority on the cleaning of public spaces, including dining locations, maintaining a safe environment begins with our cleaning and sanitation process. We have enhanced our sanitation practices to protect our school environment.

There is an emphasis on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials that are used frequently. Surfaces are regularly sanitized with approved chemicals.

  • The university is providing ample hand sanitizer stations throughout dining facilities. In addition, self-service sanitizing stations are stocked with supplies to provide students the opportunity to ensure personal spaces and surfaces are sanitized before using facilities in the dining facilities.
  • Standardized university signage has been installed throughout the dining locations that helps guide and direct students to ensure physical distancing standards are being followed.

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all students are expected to comply with the Flashes Safe Eight principles.

ACCESS THE FLASHES SAFE EIGHT ACCOUNTABILITY WEB PAGE

Other practices to help reduce the possible spread of the coronavirus include:

  • Focusing on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials that are used frequently. Surfaces are regularly sanitized with approved chemicals.
  • Providing hand sanitizer stations throughout student residence and dining facilities. In addition, self-service sanitizing stations are stocked with supplies to provide students the opportunity to ensure that personal spaces and surfaces are sanitized before using facilities in the residence and dining facilities.
  • Installing standardized university signage throughout the campus that helps guide and direct students to ensure that physical distancing standards are being followed.

Meal Plan Logistics

What if I have more questions about meal plans or dining?

If you have any other questions about meal plans, you can contact Dining Services by calling 330-672-2541 or by emailing dining@kent.edu.

Housing: Questions and Answers

The Kent Campus resides in Portage County, and, as such, must adhere to the state's guidelines for counties.

You can find the latest information on our campus and county risk level by visiting the Coronavirus Dashboard.


Important Dates and Planning Tips

What changes are in place for the spring contract?

Because of changes to the housing contract for spring, every student’s current housing contract will now end at the conclusion of fall semester and there is a new spring housing contract.

The university has adopted a new administrative policy regarding epidemics, pandemics and community health requirements. This new policy will give the university the flexibility we need to better manage the ongoing COVID-19 pandemic. For spring semester, these requirements will take form with mandatory COVID-19 testing for any student living in university housing upon move-in and throughout the semester, mandatory random screening testing of students registered for in-person classes or working on campus and random screening testing of groups of employees who are unable to maintain physical distancing standards during their work on campus. 

what if I need housing after April 17, 2021?

Students who need housing after April 17, 2021 ,can apply for summer housing. The application for summer housing will be available in March 2021 and can be found at www.kent.edu/housing.

Can I stay late if I am not getting a J&J Vaccine through the Kent State Vaccination Clinic?

No. Students who are not taking advantage of the J&J Vaccine Clinic must move out as planned by April 17. Students should read their emails from housing@kent.edu or talk with their RA/IAC/RHD/GA for closing details.

How do I signup to stay in housing past April 17?

Students who register for the J&J Vaccine will receive housing signup information in the confirmation email. Housing is available only for students who register for the J&J vaccine. The new move out date for these students will be Saturday, April 24.

When I am ready to leave the residence halls, how do I checkout?

Residence Services will send updated checkout information to students who register for the vaccine, and take advantage of the housing extension, on Tuesday, April 20.

Can I stay late if I sign up for a vaccine through Portage County administered at the Kent State Field House?

No. Students may sign up for a vaccine at the Kent State Field House although the extension for on-campus housing is only to accommodate students receiving the J&J vaccine at the Ice Arena.

What if I signed up for summer housing?

If you signed up for summer housing, you should follow instructions for relocating to summer housing. You will not be charged for housing the week of April 18, your summer housing charges will begin the week of April 25.

Will there be dining available through April 24?

Students who are contracted for a spring meal plan will receive an extension of their meal plan through April 24. The Eastway Fresh Food Company will be open April 9 – April 17. Starting April 19, students may use their meal plan at the DI Hub. A full listing of dining hours can be found here: https://www.kent.edu/dining/hours-operation-spring-break-graduation

Is there mandatory COVID-19 Testing for Residence Hall Students at Move-In?

A robust, high-frequency and high-volume testing plan is critical in slowing the spread of the virus and keeping all Golden Flashes safe. Testing opportunities and expectations will be enhanced for spring semester. Further details of the plan are forthcoming, however, here is what you can expect when you return in January:

Access Spring Move-In and COVID-19 Testing Information


Health and Safety Measures

What if I have a chronic health condition?

Students with chronic health conditions that may impact their ability to live on campus with others should first consult with their healthcare provider to discuss the risks of living in a residence hall. Reach out to Student Accessibility Services (SAS) as soon as possible to discuss your condition. SAS may request documentation from your healthcare provider. If an accommodation is approved, it is important to know that we cannot guarantee your original room, roommate and/or building assignment. Contact SAS by emailing sas@kent.edu or by completing the student application in Access KSU: https://olympic.accessiblelearning.com/Kent/ApplicationStudent.aspx.

Do I need to wear a Face covering in my room?

Your room is considered your space, so if it is just you and your roommate in the space, you are not expected to wear a face covering while you are in your room. However, when there is a guest present in the room, everyone in the room must wear a face covering.  

Do I need to wear a Face covering in my residence hall?

Yes! Students are expected to follow the Flashes Safe Eight principles while in any public area of the residence hall to help reduce the risk of spreading the coronavirus. Wearing a face covering is part of our Flashes Take Care of Flashes commitment!

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all residence hall students and their guests are expected to comply with the Flashes Safe Eight. To practice, support and sustain accountability, please refer to the Flashes Safe Eight Accountability webpage to find a listing of relevant policies, requirements and ways to share concerns.

Guest/Escort Policy

The Guest/Escort Policy will include the following important notation for the 2020-2021 academic year:

“Based on the nature of the pandemic, restrictions on guests in the residence halls may be implemented by the university’s COVID Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.”

Room Capacity Policy

The room capacity policy is also adjusted for the 2020-2021 year. The policy limits each student to one guest and includes a number of considerations. The full Room Capacity policy reads: 

  • The number of people permitted in student rooms for the 2020-2021 academic year is informed by an effort to slow the spread of COVID-19. Accordingly, the following stipulations are in place when anyone is present in a student room who is not officially assigned to the space.
  • This allowance is temporarily on hold: Each student is permitted one additional person in their room, if both of the following stipulations are met:
    • Consent is established via the roommate agreement completed at the beginning of the year by all students assigned to the room.
    • All people in the room wear face coverings and maximize physical distancing when a person not assigned to the space is present. 
  • More on residence hall policies can be found in the Hallways Handbook.
  • Important Note: Based on the nature of the pandemic, restrictions on people permitted in student rooms may be implemented by the university’s COVID Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.   

Can students have guests in their residence hall room? Can parents visit campus?

Students can have guests – including their parents – visit them on campus this year! When visiting inside the residence halls, it is important to be aware of the room capacity policy. To help ensure plenty of space for visiting, we encourage students to use the lounges, multipurpose spaces and dining halls to allow more room for physical distancing.

More information about residence hall policies can be found in the Hallways Handbook. Also, read more about visitors on campus.

Reducing the Spread

Other practices to help reduce the possible spread of the coronavirus include:

  • Increased cleaning frequencies following the Centers for Disease Control and Prevention (CDC) guidelines for institutes of higher education.
  • The university is providing ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Eight. Students are responsible for providing their own personal supply of hand sanitizer for use in their rooms.
  • Standardized university signage has been installed throughout the campus that helps guide and direct students to ensure the Flashes Safe Eight principles are being followed.

What cleaning protocols are in place in the residence halls?

  • The university has always placed a priority on the cleaning of restrooms and public spaces; cleaning frequencies have been increased following CDC guidelines for institutes of higher education.
  • The university is providing ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Eight. Students are responsible for providing their own personal supply of hand sanitizer for use in their rooms. 
  • Standardized university signage has been installed throughout the campus that helps guide and direct students to ensure the Flashes Safe Eight principles are being followed.

What happens if someone living in the residence halls is confirmed or probable as being sick with COVID-19?

On-campus students who are confirmed or probable with COVID-19 will be required to self-isolate. Locations for self-isolation include a temporary relocation to a separate residence hall on campus or the student’s permanent address. University Health Services will work closely with the Kent City Health Department through this process and decide the appropriate location for each student’s situation. If a student remains on campus, Residence Services and University Dining Services will ensure that students have all the essential housing and dining needs met during the self-isolation time period.  

Learn more about the university's COVID Response Team, occurrences, reporting and testing


Socializing and Daily Life

What are the benefits of staying on campus if most of my courses are remote?

While some learning is in the remote format, we know your educational experience is enhanced by being on campus, living in the residence halls and having the opportunity to meet and interact ─ in a safe manner ─ with fellow students and professors. Our data demonstrates that students who live on campus are more likely to finish their degree and establish a network of support for future career growth. By being on campus, you benefit from the university’s access to quiet study spaces, reliable high-speed internet access and library resources. You are also able to participate in student organizations and have opportunities for student employment. In addition, our recreation center is open with reduced hours and capacity limits, and dining halls are open with reduced seating and modified offerings for grab-and-go or sit-down dining. Even if many or all your classes are remote, there are opportunities to safely engage in a meaningful on-campus experience.

are the lounges, laundry rooms and kitchen spaces in the residence halls closed?

No! All residence hall spaces are open for students and their guests. Standardized university signage has been installed throughout the campus that helps guide and direct students to ensure that the Flashes Safe Eight principles are being followed.

Does my residence hall have engagement opportunities, programs and events?

Yes! Students have opportunities to engage with their floor and residence hall community this year! Residence Services staff, student organizations, the Center for Student Involvement and other offices across campus are developing plans to facilitate engagement and follow the Flashes Safe Eight in the process! Our goal is to help reduce the risk of spreading the coronavirus, but we will provide as much opportunity for students to interact as possible! Be sure to scan the other frequently asked questions for students for other relevant information.


Housing Assignments

What is the plan for housing assignments?

Allowing for more control with physical distancing and greater control in reducing the spread of the coronavirus, we have a reduced population density plan for the residence halls for the year ahead. The reduced population plan eliminates the option for students to live in triples, quads and overflow housing.

Are single rooms available in campus housing?

Yes, we have single rooms throughout campus! Students are assigned to single- or double-occupancy rooms. Single rooms are limited and are assigned based upon your housing application date. 


Costs

How will I be billed for spring 2021 housing?

After the spring break recess the university will revert to all remote classes, and housing contracts for spring will end on Saturday, April 17, 2021 to coincide with spring break, not at the end of the spring semester.

Rates will be reduced to reflect the shorter term of the contract. Any student not returning for spring 2021 will receive a housing credit after checking out with a staff member. Rates for spring 2021 can be found online at www.kent.edu/housing/room-and-board-rates

If I am assigned to a room that was originally a triple-room type, what is the cost?

Students are charged for the cost associated with their room assignment type regardless of the number of roommates they are assigned. Housing rates vary by room type and cohort. Housing charges can be found at: www.kent.edu/housing/room-and-board-rates.

Will my financial aid be impacted if I do not live on campus?

Living on campus or in an off-campus residence separate from your parent does not impact federal and state financial aid, which includes grants and student loans. Residing with your parent may change your financial aid offer. In addition, if you have a housing specific scholarship and have questions about eligibility, please contact One Stop for Student Services at 330-672-6000 or via the Contact Us form on its website – www.kent.edu/onestop – to submit your question.

Housing Advisory Risk Level Alerts: Questions and Answers

COVID-19 Testing

How are positivity rates determined?

The university’s positivity rate of COVID-19 cases is calculated by taking the number of positive test results and dividing it by the number of tests performed. For example, if 100 students were tested and eight tested positive, that would equal a positivity rate of 0.08.

What is the difference between an antigen test and a PCR test?

Both antigen tests and PCR tests are nasal swabs (or sometimes saliva samples), and both have proven to be reliable indicators of active COVID-19 virus. Results from an antigen test are back in about 15 minutes, while a PCR test results typically take two or three days.

An antigen test detects the presence of a specific viral antigen, which implies a current viral infection. 

A PCR test, also called a molecular test, detects genetic material of the virus using a lab technique called polymerase chain reaction or PCR.

Due to their sensitivity, antigen tests have proven to produce false positive results in a low percentage of tests. For this reason, if a student tests positive on an antigen test yet shows no symptoms, we administer a PCR test to confirm the results and place that student in isolation until the PCR test results are back.

If the result is positive, the student’s isolation will continue. If the PCR test results are negative, the student will be able to return to their residence hall.

It is important to note that our statistics do not include any false positive test results. Everything reported on our dashboard is a true positive case of COVID-19.

A third test, an antibody test, is a blood test that detects if the COVID-19 virus has ever been present, leaving antibodies detectable in the blood. Antibody tests do not detect live virus and therefore are not an indicator of whether someone is contagious. An antibody test reveals whether someone has ever had the COVID-19 virus.

Where do I go to get a COVID-19 test?

Kent State offers several ways for students, faculty and staff to receive a COVID-19 test. Access COVID-19 testing information for residence hall students or for students not living in residence halls, as well as for faculty and staff. In addition, hospital emergency rooms, urgent care locations and some primary care physicians offer COVID-19 testing.

Do I have to participate in testing?

Following the university’s new administrative policy regarding epidemic, pandemic and community health requirements, students who live in residence halls are required to participate in weekly testing. 

Students who fail to comply with weekly testing requirements may have their housing contract canceled and/or be referred to the Office of Student Conduct for noncompliance.

Quarantine

What is an outbreak?

An outbreak is defined as two or more students within a specified area who test positive during the last seven day period. The Kent health commissioner is the one who determines the parameters of an affected area and determines how widespread the quarantine will be. A quarantine order, for example, could be for a group of rooms in a residence hall, a wing or floor of the hall or the entire residence hall, depending on how large the outbreak is. 

What is quarantine?

Quarantine is a public health measure used to slow the rate of COVID-19 by keeping someone who might have been exposed to COVID-19 away from others. Quarantine orders come from a local health official. On the Kent Campus, the Kent City Health Commissioner Joan Seidel issues all Notice of Quarantine orders. All of Kent State’s residence halls are under her jurisdiction. Anyone under a quarantine order must follow her directive.

Do I have to comply with a Notice of Quarantine?

A Notice of Quarantine is an official order from the city of Kent under section 3707.08 of the Ohio Revised Code. When a notice is given, individuals can only leave quarantine for COVID-19 testing or medical needs. Anyone who leaves quarantine without the prior consent of the health commissioner or her designee may be referred to the Office of Student Conduct for disciplinary action or could face criminal sanctions as authorized under sections 3707.48, 3707.53 and 3707.99 of the Ohio Revised Code.

I’ve already tested positive for COVID-19. Do I still have to participate in quarantine?

If you have previously tested positive and have provided documentation to the COVID Response Team that you have had COVID-19, you will be excluded from the quarantine order. However, students who have recovered from COVID-19 must still actively follow the guidelines in place for their residential community to help keep others in the community as safe as possible.

Will I receive my mail/packages while in quarantine?

Mail and packages will be held at the area desk until your quarantine period ends. If you have mail or packages that you need more urgently, please call the QI-Housing Hotline at 330-554-0800 or email QI Housing Operations and Safety Coordinator, Chelsea Knarr, at cuhl3@kent.edu.

IMPORTANT: Any student who returns home to quarantine at their permanent address must notify the area desk so staff can hold their mail until they return. It is the student’s responsibility to notify the area desk staff.

Can I do laundry while in quarantine?

The use of laundry facilities is not permitted while a student or community is in quarantine. If you need to do laundry while in quarantine, please contact the QI housing operations and safety coordinator at chul3@kent.edu.

How am I going to get food during quarantine?

Meals will be delivered safely and contact-free to your residence hall room every day, including weekends. A University Dining Services employee will knock on your door when food is delivered. Questions or dietary restrictions can be sent to udscovid@kent.edu.

May I go home to quarantine?

Yes, students may return home to quarantine. Any student who opts to go home to quarantine must leave a message for the COVID Response Team Coordinator Amanda Bretzin at 330-672-3525 or abretzin@kent.edu.

Will my instructors be notified that I am under quarantine?

No, it is up to students to contact their instructors individually if they will miss any in-person classes due to a quarantine order. Additional academic resources can be found at www.kent.edu/advising-testing/find-advisor.

Staying Healthy on Campus

Accountability for Conforming to Flashes Safe Eight: Question and answers

The COVID-19 pandemic has presented numerous challenges, and we have met each one head-on while planning for future hurdles. Keeping Kent State University safe and healthy is reliant on a cooperative effort from all of us. We are thankful to those who have already made a faithful habit of following the Flashes Safe Eight and practicing the behaviors that will ensure that we all get to remain on campuses for the entire semester.

To practice, support and sustain accountability, please refer to the Flashes Safe Eight Accountability web page to find a listing of relevant policies, requirements and ways to share concerns. 
 

8.6.1
COVID-19 Occurrences, Reporting and Testing: What do you need to know?
Face Coverings for Students: Questions and answers

WILL STUDENTS RECEIVE ANY PERSONAL PROTECTIVE EQUIPMENT (PPE) AND/OR FACE COVERINGS?

when and where should face coverings be worn?

  • Face coverings always need to be worn indoors (except for private office or when eating/drinking).
  • Face coverings should be worn outdoors while on campus. They can be removed when alone or with a family member/ household member in a green space area. Your face covering should be with you at all times and available to use should you come into close proximity to others.
  • Face coverings need to be worn when walking in higher density areas including campus and downtown Kent.
  • Even when wearing face coverings, keep outdoor gatherings small. When at an outdoor gathering, still wear a face covering.
  • To find out how to practice, support and sustain accountability, please refer to the Flashes Safe Eight Accountability web page to find a listing of relevant policies, requirements and ways to share concerns.

How often should face coverings be washed?

The Centers for Disease Control and Prevention  recommends that cloth face coverings be washed after each use.

It is also important to:

1. Always remove face coverings correctly. To do so:

  • Untie the strings behind your head or stretch the ear loops.
  • Handle only by the ear loops or ties.
  • Fold outside corners together.
  • Place covering in the washing machine (learn more about how to wash cloth face coverings).
  • Be careful not to touch your eyes, nose and mouth when removing and wash hands immediately after removing.

2. Wash your hands after handling or touching a used face covering.

What should I use to  cover my face during the COVID pandemic, a face covering or a face shield?

The Centers for Disease Control and Prevention advises the use of simple cloth face coverings to prevent transmission of the virus that causes COVID-19. Some cities and states are mandating the use of cloth face coverings when in public spaces. Cloth face coverings are protective gear to help people from unknowingly transmitting virus to others. Cloth face coverings should completely cover a person’s nose, mouth and chin, with no gaps that would admit air to the nose, mouth or chin, to be effective.  Reasonable accommodations will be provided to anyone who cannot wear a cloth face covering. Acceptable alternatives are available, including transparent face coverings and face shields. Be advised that for a face shield to be protective against transmitting the virus, it must wrap around to the ears and down past the chin where an obstructive modification is used to prevent virus from being exhaled out below the shield. Per the CDC, bandanas are not suitable face coverings as they are too thin and too loose to provide the needed protection. When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page

Traditional, transparent face shields are used in conjunction with a cloth face covering, surgical mask or N95 filter respirator. This face shield is used primarily by first responders and medical personnel, as the shield serves to block virus and debris from clogging the face covering and limiting its usefulness when used in areas of high virus load (hospitals, ambulances, etc.). It wraps around the face to the ear and down the face to approximately chin level. 

One non-traditional face shield is available from Pam Fitzgerald (for faculty and staff) or Amanda Feaster (for students) for those who cannot wear something that directly covers the nose and mouth. Find their contact information in the university's online phone directory. This shield wraps farther around the face, almost covering the ears and past the chin. Importantly, it has a chin shelf that folds up to prevent exhaled virus from escaping from behind the shield. 

State and local Guidelines

8.6.1
KSU Pledge: Adhering to the Flashes Safe Eight (formerly Flashes Safe Seven)

Flashes Safe Eight (formerly Flashes Safe Seven)

Fall 2020

We developed our Flashes Safe Eight principles (formerly Flashes Safe Seven until March 2021) to ensure that our entire university community would enjoy the safest and healthiest fall semester possible. Before fall semester 2020, students familiarized themselves with the seven steps that formed the Flashes Safe Seven principles before the semester began so that all Flashes were prepared to do their part to keep our community safe.

Face Coverings

Wearing a face covering is the most important action you can take to stop the spread of the virus.

  • The university provided students with two washable face coverings. 
  • Tips can be found at this link about the proper usage of face coverings.
    • At Kent State and in downtown Kent these protocols are in place:
      • Face coverings always need to be worn indoors (except for private office or when eating/drinking).
      • Face coverings should be worn outdoors while on campus. They can be removed when alone or with a family member/ household member in a green space area. Your face covering should be with you at all times and available to use should you come into close proximity to others.
      • Face coverings need to be worn when walking in higher density areas including campus and downtown Kent.
      • Even when wearing face coverings, keep outdoor gatherings small. When at an outdoor gathering, still wear a face covering.
  • When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page.
    • Per the CDC, bandanas are not suitable face coverings as they are too thin and too loose to provide the needed protection.
  • Only you can protect the health of your friends, fellow students, faculty and staff, and ensure that we all remain on campus for the most engaging experience.

Watch epidemiologists from Kent State’s College of Public Health, Tara Smith, Ph.D., and Christopher Woolverton, Ph.D., provide answers to some of the most-asked questions about face coverings, COVID-19 and how you can protect yourself and others.

KSU Student pledge

Staying safe in the residence halls and classrooms is a priority at Kent State. We know you want to remain on campus, and we do, too. To ensure that our students would take responsibility for keeping themselves and others safe from the coronavirus, all Kent State students had to agree to the KSU Student Pledge and adhere to the what were the Flashes Safe Seven principles at the start of the fall 2020 semester. These included:

  • Face coverings are required. The university will provide you with two cloth face coverings.
  • You must rigorously practice hand hygiene and cough etiquette.
  • Physical distancing guidelines will be strictly enforced requiring individuals to maintain at least 6 feet of separation from others.
  • You must self-monitor daily for symptoms of COVID-19 before coming to campus or attending class.
  • For health questions about COVID-19 and safe practices, call University Health Services at 330-672-2322, or after hours, contact the Kent State Nurse Line at 330-672-2326. Visit our COVID-19 hub for more information.
  • As Flashes Take Care of Flashes, always demonstrate kindness and respect in all that we do.

POLICIES

Mental Health Services for Students: Are there more offerings this academic year?

We recognize the importance of student mental health and will continue to enhance student mental health services this upcoming academic year. At any time, students may access mental health support services through our Step Up and Speak Out initiative. Access a list of other currently available mental health services, as well as other student resources.

Additionally, we are exploring ways to expand mental health support to ensure that we are meeting student needs. If you are a current student and in need of physical or behavioral health services, please visit www.kent.edu/uhs for further information. 

University Health Services: How can students access medical and mental health services and hotlines?

COVID Response Team

This university's COVID Response Team will be responsible for managing COVID-19 related information that includes but is not limited to: voluntary self-reporting of COVID-19 status by students, staff, and faculty, confirmed cases at DeWeese Health Center and inquiries related to COVID-19 related topics such as: self-isolation, quarantine and travel. It is led by the Kent State’s chief university physician and its members include a coordinator, nurses and public health staff, employed by University Health Services.

Access the COVID Response Team webpage  Find out about COVID-19 Testing Options


Medical Services (includes Pharmacy)

  • Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
  • Call: 330-672-2322 OR THE 24 HOUR NURSE LINE: 330-672-2326
  • No in person services
  • Telemedicine Visits
  • Prescription Refills
  • Nurse Triage
  • Answer COVID-19 questions
  • After Hours: 24-hour nurse line: 330-672-2326

Psychological Services

  • Hours:
    • Call the main desk 330-672-2487, Monday - Friday, 8 a.m. to 5 p.m.
    • No face-to-face counseling
  • Psychological Services will provide:
    • Telepsychology services
      • Counseling services via phone and/or video conferencing when deemed appropriate to active clients.
    • Consultation and Crisis Intervention
      • As needed to Kent State students; however, new clients who are not part of Psychological Services’ active caseload will not have ongoing telepsychology services.
  • Psychological Services is not taking new clients - new clients will be referred to Coleman and other area agencies.

Mental Health and Counseling Services 

Ashtabula Campus

24-hour hotline: 440-964-4288

Johanna Slivinske, MSW, LISW-S
Counseling Specialist
Counseling Services
L 207, 2nd floor of the Library
440-964-4319
jslivins@kent.edu
ashtabulacounseling@kent.edu
https://www.kent.edu/ashtabula/counseling

College of Podiatric Medicine (Cleveland)

24-hour hotline: 216-707-8022
216-368-5872

Theresa Novak, M.Ed., LPCC-S
Clinical Counselor
Counseling & Wellness Services
4th Floor
216-916-7524
tcnovak@kent.edu
CPMCounseling@kent.edu
https://www.kent.edu/cpm/CWS

East Liverpool Campus

24-hour hotline: 330-382-7444

Brenda McIntosh, M.Ed., LPCC
Counseling Specialist
Counseling & Wellness Services
212 G
330-382-7404
Bmcinto1@kent.edu
https://www.kent.edu/columbiana/counseling-and-wellness-services

Geauga Campus

24-hour hotline: 440-834-3766

Valerie Rutherford, MSW, LISW-S
Counseling Specialist
Counseling Services
Library Office 120C
440-834-3711
Vruther1@kent.edu
geaugacounseling@kent.edu
https://www.kent.edu/geauga/counseling-services

Twinsburg Academic Center (Twinsburg)

24-hour hotline: 440-834-3766

Sue Mark-Sracic, M.Ed., LPCC, LSW
102P Student Services Department
330-888-6366
smarksra@kent.edu
geaugacounseling@kent.edu
https://www.kent.edu/geauga/counseling-services

Kent Campus

24-hour hotline: 330-672-2326

Dr. Pamela Farer-Singleton, Ph.D.
Chief Psychologist
Psychological Services
2nd Floor of the DeWeese Health Center
330-672-2487
http://www.kent.edu/psych

Dr. Jason Miller, Ph.D., LPCC-S
Clinical Director
The Counseling Center
325 White Hall
330-672-2208
www.kent.edu/ehhs/counseling

Dr. Alanna Updegraff, Ph.D.
Director
Psychological Clinic
Rm 176 Kent Hall
330-672-2372
http://www.kent.edu/psychology/clinic

Dr. John Gunstad, Ph. D.
Department of Athletics & Psychology Professor
jgunstad@kent.edu

Salem Campus

24-hour hotline: 330-382-7444

Kristy Martell, M.S.Ed, LPCC-S
Counseling Specialist
Counseling & Wellness Services
Faculty Offices, 104 B – Salem
330-337-4287
counselingcolumbianaco@kent.edu
https://www.kent.edu/columbiana/counseling-and-wellness-services 

Stark Campus

24-hour hotline: 330-244-5188

Emily Ribnik, M.Ed., LPCC-S
Clinical Mental Health Counselor
Counseling Services
Lower Level – Campus Center
330-244-5048
eribnik@kent.edu
starkcounseling@kent.edu
www.kent.edu/stark/counseling-services

Kelsey Kalgreen, M.A., LPCC-S
Clinical Mental Health Counselor
330-244-3408
Kkalgre1@kent.edu

Trumbull Campus

24-hour hotline: 330-675-7677

Barb Ozimek, M.A., LPCC-S
Counseling Specialist
Counseling Services
131 B Student Services Building
330-675-7603
bozimek@kent.edu
https://www.kent.edu/trumbull/counseling-services

Tuscarawas Campus

24-hour hotline: 330-308-6414

Jennifer Benline with Personal & Family Counseling Services
106B Science & Advanced Technology Building
330-407-5079
www.personal-family-counseling.com

Laurie Donley
Director, Enrollment Management & Student Services
330-308-7425
ldonley@kent.edu
*For assistance, referrals or student concerns

General Life on Campus

Bookstore: When is the Bookstore open?

is the Bookstore open?

Please visit kent.bncollege.com for operating hours.

textbook, Course Material and General Merchandise Orders 

To help in servicing our customers and maintaining a safe environment, we are encouraging all students to purchase your textbook materials online through our campus stores, for home delivery, before you arrive to campus. This will ensure that you get your required books in a timely manner and are ready for the start of the semester. 

Not sure which textbooks are required for your courses? Follow the link in FlashLine from your course schedule and select “View My Textbooks.” This link will give you the quickest access to the textbooks required for your courses. Or use the “buy your books” icon in the KSU mobile app.

The bookstore staff worked to reconfigure its spaces to meet the guidelines set forth by the CDC and the State of Ohio to ensure everyone’s safety. The stores are open for your textbook, school supplies and university apparel needs. Due to the physical space, the number of customers permitted in the stores at one time will be limited. Textbook aisles will be closed off and we will be doing counter service. Signage will be posted, and staff will be available to address any questions.

SPRING TEXTBOOK Rental Returns 

Spring Textbook rentals are due back May 12, 2021.  Books may be returned in person to the store or by printing a $5 UPS return label. Overdue rental fees will apply to the securing credit card on May 17, 2021.

How can we contact you for additional information or questions?

Please email us at SM8152@bncollege.com.

Campus Experience and Activities On Campus: What Is Permitted?

We must all do what’s right to stop the spread of the virus in our community. It is imperative that everyone follow the Flashes Safe Eight on and off campus, wear a face covering at all times, avoid large gatherings and parties and limit in-person contact with others. Visitors to Kent Campus residence halls will continue to be limited to Kent State students living on the Kent Campus. 
 
The city of Kent has instituted measures to deter students and other residents from holding large gatherings and parties. The City of Kent Council passed a new ordinance that allows for civil penalties to be levied against anyone who holds or attends gatherings of more than 10 people. Additionally, certain behaviors may be subject to discipline in accordance with Code of Student Conduct.

General

Even if many or all of your classes are remote, there are great opportunity to engage in a meaningful on-campus experience. You can benefit from the access to quiet study spaces, reliable high-speed internet, library resources (including curbside pickup) and opportunities for student employment. 

The university is working with the leadership of our undergraduate and graduate student government groups, as well as other student leaders, to ensure that the voices of students are intentionally incorporated into our planning for the student experience. A student-led group is being formed to advise university leadership on shaping an engaging experience outside of the classroom. More details are forthcoming about the work of this group.

We are excited to welcome you to the Kent State family! We know you will find a vibrant environment with many opportunities to meet fellow Flashes, engage with faculty and experience campus life. 

athletics

Please follow the Golden Flashes by visiting kentstatesports.com.

EVENTS AND STUDENT ACTIVITIES

University-sponsored events, meetings or gatherings of more than 10 people on the Kent Campus must be held via virtual technology, including events and activities sponsored by registered student organizations and academic departments. Do not attend events or gatherings that are not on the official University Calendars. Only events on the official University Calendars have an approved safety protocol. If you need guidance about holding a virtual event or managing a current space reservation, please contact University Events and Conference Services at uecs@kent.edu or 330-672-3202.

Select events and student activities will take place in accordance with Kent State's event procedures and policies, state and local guidelines, and the Flashes Safe Eight principles. Virtual events are ongoing and encouraged; check the Event Calendar for an up-to-date listing. 

First-year experience

All new first-year students take the Destination Kent State First-Year Experience course during fall semester, which is designed to help students make a successful transition to Kent State. Students have the option of taking this course either face to face or remotely.

Student Organizations

Throughout the year, you’ll be able to participate in student organizations, fraternities and sororities, and other campus activities, both in person and virtually. Learn more about our student organizations and start connecting on KSU Engage. Campus programming through the Flash Activities Board plans to host a full calendar of events through various mediums, starting with KSU Kickoff. 

Recreational opportunities

Although limited, recreational opportunities in aquatics, fitness/wellness, adventure and intramurals are available. On the Kent Campus, our recreation center is open with adjusted hours. Face coverings are required at all times in the Student Recreation and Wellness Center, except while swimming or sitting in the spa. Access a full list of FAQs about the Student Recreation and Wellness Center.

The Ice Arena is closed until further notice.

Student Multicultural Center

The Student Multicultural Center continues to host Kupita/Transiciones, an unforgettable, free program that includes a cultural orientation, a transition experience and a yearlong mentoring program for newly admitted and transfer African American, Latinx, Hispanic, Native American and multiracial students.  This program ensures that you are informed of support services and programs and can engage in opportunities to get involved. Through Kupita/Transiciones, you develop a community comprised of fellow students, faculty and staff with similar backgrounds and experiences. If you have questions about support for underrepresented students, contact the Student Multicultural Center via email at Student_Multicultural_Center@kent.edu or by phone at 330-672-3560. 

 

Career Exploration and Development Support: What will be available?
FLASHcard Services: Questions and answers

FLASHcard Office Hours After Thanksgiving

  • The FLASHcard Office is open Monday through Friday from 8 a.m. to 5 p.m.
  • One to two staff members will be on campus. Other staff members will be working remotely.
  • Staff will make accommodations for anyone who is unable to visit the office during these hours.

FLASHcards

Students will need to pick their FLASHcard up in person.  However, if you won’t be on campus, you don’t necessarily need a card because there are no real online purchasing options with the card. Students who will be remote and want a card can fill out the distancing learning form on our website which gives them the requirements.

Flash Tech Center: How can students order and pick up products?

Will the Flash Tech Center be open?

  • Flash Tech Center will remain closed, in line with the Kent Student Center.

  • A list of Apple products can be found on our website: www.kent.edu/flashtech Flash Tech Center does carry all the latest Apple products, but they may not be listed on our website yet. The Flash Technology Center has Low Education Pricing on Apple computers, iPads and Apple pencils.

  • Orders can be submitted by email at FlashTech@kent.edu , please provide product numbers where available.

  • Orders can also be taken over the phone by calling 330-672-1588 between the hours of 9 a.m. – 5 p.m. Please provide product numbers where available.

  • If you do not see what you are looking for, call for stock availability at 330-672-1588.

  • Your order can be picked up right behind the Kent Student Center at the University Bookstore loading dock.

International Students: Questions and Answers

Is the Office of Global Education Open?

The Office of Global Education (OGE) will be closed from Dec. 24, 2020-Jan. 3rd, 2021. OGE will resume operations remotely on Jan. 4, 2021. All services, except emergencies, will be provided through email, telephone and web-based advising meetings Monday through Friday from 8 a.m.-5 p.m. 

Contacting ISSS & Making Phone Appointments

The ISSS team is continuing to monitor all emails and respond accordingly. If you are interested in asking questions or making an appointment, please review the ISSS Office and Advising Hours page. General information often may be found on the ISSS Guides and Forms page.

Contacting International Admissions

Walk-in advising is suspended until further notice. International Admissions is expanding our remote advising to continue to serve our current and prospective students. Check the International Admissions advising schedule. If you would need to meet in person to submit your document, please email intladm@kent.edu to make an appointment ahead of time.  

Will I need to take in-person courses? 

The Department of Homeland Security has extended the guidance from Fall 2020 to the Spring 2021 semester. Accordingly the in-person course requirements are different for continuing students and for new students. Please see the Enrollment Updates and FAQ page.

Travel

If you returned home and will return to Kent for the upcoming semester, you need a valid travel signature on your Form I-20 or DS-2019. All travel signatures are valid for one year unless you are currently on Optional Practical Training (OPT), in which case your travel signature is valid for six months. Please notify ISSS (and request a travel signature if needed) through the Travel Plans Form. Electronically signed I-20s will be emailed to F-1 students who need an updated travel signature. J-1 students will require a DS-2019 with a physical signature; instructions for arranging mailing of the DS-2019 are included in theTravel Plans Form.

Any travel out of state and beyond must be reported to the COVID Response Team prior to departure. The COVID Response Team can be reached at 330-672-2525.

Graduating Students

If you will remain outside the United States for Spring semester, you can contact the Registrar's Office to have your diploma mailed to you in your home country. If you have questions about diplomas, the website for the Registrar's Office. Students who are graduating at the end of Spring 2021 will need to be physically present in the United States in order to apply for post-completion Optional Practical Training. We understand that you have many questions, and we assure you that we will be here to answer them. Please see the ISSS Office and Advising Hours page for more information on how to contact ISSS directly.

 

Jobs for Student Workers: Questions and answers

Will students be working on campus?

Select student workers will be on campus. Hourly student employees:

  1. Who will be working remotely should do so as scheduled.
  2. Who will be scheduled to work on-campus and whose departments have determined there is a need for student employees to maintain critical business operations during this time may continue reporting to campus for work.
    1. The student may decide they are not comfortable working on campus, in which case the supervisor shall end the position unless it is possible to shift the student to a remote work option.
    2. If there is a temporary disruption, we strongly suggest that student employees be given remote work.

I AM A STUDENT EMPLOYEE. WILL I BE EXPECTED TO RETURN AFTER spring BREAK?  

In alignment with the adjusted spring semester schedule, student employees (in most roles) will not be workin on campus after Friday, April. 9. In many cases, student employees will work remotely for some period beginning April 10 through the conclusion of the spring student employment period (May 15). Your supervisor will discuss this schedule with you upon making the job offer.

As a student employee, If I am not able to return to my on-campus position after spring break, will I be paid? 

If your position does not continue, either on-campus or remotely beyond April 9, you will not be paid. 

PARTA buses: Questions and answers

PARTA has launched several safety initiatives as it restores transit service on local fixed routes and countywide Dial-A-Ride (DART) services to pre-COVID-19 levels. The safety measures are rooted in protecting the safety and health of drivers and passengers while riding public transit buses.

Will there be new safety measures on PARTA buses?

Key safety initiatives include installing plexiglass shields in all buses to provide a barrier between drivers and passengers entering the bus and paying fare. Drivers will wear facial coverings and face shields when directly assisting passengers and 6-foot physical distancing is not possible, such as when securing a wheelchair or walking an individual to and from the door. The Centers for Disease Control and Prevention (CDC) recommends wearing facial coverings in public settings to prevent the spread of the coronavirus. As a result, the new safety initiatives also include requiring passengers to wear facial coverings while utilizing bus shelters and riding the bus, in addition to sitting at a distance from other passengers whenever possible. The requirement for passengers to wear facial coverings began June 1 for individuals over the age of 2 years old. PARTA introduced an enhanced sanitizing protocol for its fleet in March using a hospital-grade disinfectant. The transit system also provides hand sanitizing stations on every bus and no-touch waste receptacles to accommodate passengers. Additionally, drivers now have spray atomizers on hand to provide spot disinfection while on route.

Will face coverings be required?

On top of the changes noted above, face coverings will also be required to gain entry beyond the front door of the PARTA administrative offices at 2000 Summit Road in Kent. Notices about the new requirements have been posted at the administrative office, on PARTA buses, online at www.partaonline.org, and to the transit authority’s social media accounts.

When selecting a face covering and verifying best practices for how to wear a face covering, please see this CDC web page.

Where can I find more information?

Visit the PARTA website at www.partaonline.org.

Because PARTA provides transportation services for the university, riders may be interested in our Flashes Safe Eight Accountability web page. To practice, support and sustain accountability, please refer to the Flashes Safe Eight Accountability web page to find a listing of relevant policies, requirements and ways to share concerns.

Volunteerism: Will there be opportunities?

Students can continue to contribute to the community through remote and face-to-face volunteering experiences. Visit Community Engaged Learning to find ways to give back to our community. Your contributions to the community are needed now more than ever.

Tuition, Financial Aid and Scholarships

Financial Aid and Emergency Grant Fund: How can a student receive financial help?

Financial Challenges

We are committed to making college affordable for you and your families. If you are experiencing financial challenges, there is help available.  Please reach out to Student Financial Aid or the One Stop for Student Services at 330-672-6000. More information about these resources can be found on the Office of the Dean of Students’ COVID-19 Emergency Resources page.

Kent State Emergency Grant Fund

Kent State understands the financial hardships this pandemic has inflicted on some of our students, and since spring, we have supported thousands of students to address their personal hardships via the Kent State Emergency Grant Fund. The fund is open to degree- or certificate-seeking students currently enrolled in the Spring 2021 Semester who have been affected by the pandemic and have emergency needs. More information can be found on the Office of the Dean of Students’ COVID-19 Emergency Resource website.

Access more financial aid FAQs

Scholarships: Questions and answers
Tuition Rates for This Academic Year: What are they?

Tuition

The Board of Trustees approved tuition rates for the 2020-2021 academic year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee.

There will be no reduction of tuition fees for the 2020-2021 academic year. Whether course delivery is in-person or through remote instruction, students will receive the same high-quality educational experience and credit toward degree attainment. General fees will remain the same. While some areas receiving general fees may see a reduction in costs, other areas are realizing an increase in costs due to changes in services related to COVID-19. 

Out-of-State Surcharge: Why am I paying an out-of-state fee when all of my classes are remote?

Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out of state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

High-Quality Educational Experience

  • Students will receive a high-quality academic experience and stay on track to earn their degree.
  • While the delivery method of course instruction may vary, students will continue to learn from our faculty experts whose course content and curriculum remain the same. 
  • Kent State is, and always has been, a national leader in online learning. Historically, 25% of our students take online classes. 
  • We have upgraded technology to support our faculty as they engage with students in real and virtual classroom experiences. New technology in each classroom will allow students who are immunocompromised or have underlying health conditions to participate remotely in face-to-face classes.  
  • This past spring, Kent State transitioned over 9,000 face-to-face courses to remote learning in just three days. 
  • Nearly 600 faculty members who will be teaching remotely have been participating in summer workshops through our Center for Teaching and Learning so they can prepare the highest-quality remote learning experiences for all students.

Student Support

  • Faculty will be available for guidance, either by meeting face-to-face while practicing the Flashes Safe Eight principles or by meeting virtually.
  • Our student support services including advising and career guidance will be fully accessible, and internships and student employment opportunities will also be available.

Financial Assistance

  • We understand the financial challenges brought about by the pandemic and we are committed to making college affordable for all families.
  • Each year, Kent State awards nearly $400 million in total aid to students.
  • Over the past year, Kent State has increased funds for students’ scholarships by more than $2 million.
  • The university established the Kent State Emergency Grant Fund to assist those who are facing financial difficulties. We encourage students who are concerned about affordability to learn more about the fund and to contact One Stop for Student Services at 330-672-6000.

Additional Information

Other frequently asked questions that you might find helpful include:

View the FAQ Archive