Coronavirus FAQs - Student FAQs

Student FAQs Related to Reopening & Fall 2020

Academic Calendar: How Will It Change?

We will eliminate Fall Break and move to fully remote instruction for the two remaining weeks in the semester after Thanksgiving. This will reduce the amount of travel to and from campuses, which reduces the potential spread of the virus.

Other fall 2020 academic calendar changes are under study. If at any time during the semester the pandemic worsens, we will be prepared to move all instruction to remote learning.

Aug. 27-Dec. 20: Fall semester classes in session. In-person and remote instruction through Friday, Nov. 20.

  • Fall Break will be eliminated.
  • No classes will be held Monday, Nov. 23, through Friday, Nov. 27.
  • Classes will resume on Monday, Nov. 30, and will be held via remote instruction only.
Activities On Campus: What is Permitted?

General

Even while some learning will be in the remote format, we know your educational experience will be greatly enhanced by being on campus, living in the residence halls, having the opportunity to meet and interact ─ in a safe manner ─ with fellow students and professors, using the university’s vast library collections to enhance study, participating in student organizations (student organizations will be permitted to meet while abiding by safety guidelines) and having opportunities for student employment.

Even if many or all of your classes are remote, there will be ample opportunity to safely engage in an on-campus experience. We are also working with the leadership of our undergraduate and graduate student government groups, as well as other student leaders, to ensure that the voices of students are intentionally incorporated into our planning for the student experience. A student-led group is being formed to advise university leadership on shaping an engaging experience outside of the classroom. More details are forthcoming about the work of this group.

KSU Kickoff

During KSU Kickoff on the Kent Campus, we plan to hold an awesome Blastoff event in person with guidelines in place to do so in a safe manner. 

Student Organizations

Throughout the year, you’ll be able to participate in student organizations, fraternities and sororities, and other campus activities, both in person and virtually. Learn more about our student organizations and start connecting on KSU Engage

Campus Programming

Campus programming through the Flash Activities Board plans to host a full calendar of events through various mediums, starting with KSU Kickoff. Although limited, recreational opportunities in aquatics, fitness/wellness, adventure and intramurals will be available.

Student Multicultural Center

The Student Multicultural Center is still hosting Kupita/Transiciones, an unforgettable, free program that includes a cultural orientation, a transition experience and yearlong mentoring program for newly admitted and transfer African American, Latinx, Hispanic, Native American and multiracial students. Registration is open through July 31 or until we reach capacity. This program will ensure you are informed of support services and programs and can engage in opportunities to get involved. Through Kupita/Transiciones, you develop a community comprised of fellow students, faculty and staff with similar backgrounds and experiences. If you have questions about how underrepresented students can be supported, contact the Student Multicultural Center via email at Student_Multicultural_Center@kent.edu or by phone at 330-672-3560. 

 

Course Schedule: Questions and Answers

Where do I find my course schedule?

To see your course schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration and choose “View or Print Course Schedule and Purchase Textbooks.”

How do I understand my course schedule?

Below is a sample schedule with explanations to help you understand how to read your class schedule. If you have any further questions about your schedule, contact your academic advisor for assistance. 

Sample schedule explanations numbered, matching the detailed numbered list below.

Sample Schedule explanations

  1. Your name is hyperlinked to your addresses and phone numbers on record for you.  
  2. Your Kent State ID number is unique to you and nine digits.
  3. Term is the semester and year for this course schedule. 
  4. Total credit hours are for courses registered in that term.
  5. Deadlines for you to add, drop or withdraw from your scheduled courses and a percentage of tuition credits for that action on a specific date.
  6. Details for the course include the CRN (course registration number), which is the unique identifier for your course section this term, course subject and number (e.g., MATH 11010) followed by the section of that course (e.g., -001) and course title.
  7. Campus on which the course will be offered in person or via remote or online instruction are abbreviated as AC (Ashtabula Campus), EC (East Liverpool Campus), GC (Geauga Campus – also includes Twinsburg Center), KC (Kent Campus – also includes Independence location), SA (Salem Campus), ST (Stark Campus), TR (Trumbull Campus) and TU (Tuscarawas Campus).
  8. Instructional method for each course is one of the following:
    •    Traditional are in-person courses where the instructor and students will meet in person or via remote instruction due to COVID-19.
     •    100% Online-No Set Meet Times are fully online courses with no days/times where instructor and students will meet online at the same time (asynchronous).
    •    100% Online-Set Meeting Times are fully online courses with some days/times where instructor and students will meet online at the same time (synchronous).
    •    Partially Online are mostly online courses with some days/times when instructor and students will meet in person.
  9. Location of the class delivery:
     •  Building and room on a Kent State campus (e.g., BOW 102). Buildings that begin with “X” are other locations (e.g., XNY is Kent State’s New York City location; XFL is Kent State’s Florence, Italy, location).
    •    Web Course indicates the course is fully online with no on-campus meetings.
    •    Remote indicates the course was originally scheduled to be in person but, due to COVID-19, will be offered remotely.
    •    Off Site is in person at a location other than a Kent State campus.
    •    TBA indicates the location has not yet been scheduled.
  10. Days and times the class will be meeting for instruction, either in person or remotely, are abbreviated as M (Monday), T (Tuesday), W (Wednesday), R (Thursday), F (Friday), S (Saturday), U (Sunday).
  11. Schedule type is the format of the course. Some courses may have only one (e.g., Lecture, Studio); others will have more than one (e.g., Combined Lecture and Lab), which may meet on different days and/or times.
  12.  Course status indicates the method of registration. For example, “web registered” means the student registered for the course through Kent State’s online registration system. This status does not mean the course will be offered online.
  13. Some courses have a special fee that is addition to tuition and other fees.

How do I change my schedule?

To change your schedule, log in to your FlashLine account and go to the Student > Resources > Courses and Registration. If you want courses offered only in a remote instruction, select “Remote” in the location drop-down menu. If you need assistance in updating your schedule, please reach out to your academic advisor. New students who attended summer orientation will need to contact their advisor directly for schedule changes.

What should I consider before changing my schedule?

It is important when making any change(s) to your schedule that you ensure the course(s) you are taking will count toward your program and degree requirements.  You can do so by reaching out to your academic advisor to discuss any changes you are considering.  Schedule an appointment with an academic advisor.
 
 

COVID-19 Occurrences and Testing: Questions and Answers

What if there is a COVID-19 case on campus?

The university is coordinating with local health officials and is prepared to respond with contact tracing, testing and quarantine/isolation plans. In fact, an entire residence hall on the perimeter of campus will be reserved only for use by students who are living on campus and may require isolation or quarantine. We have established a COVID-19 Response Team to manage and trace the effects of the virus on all Kent State campuses. This team is coordinating with local authorities and developing a system for students, faculty and staff to report cases of the virus or potential exposure, and a strategy to inform the university community.

What testing options will be available for the university community (students, faculty and staff)?

We are investing in renovations to our University Health Services building so that we have on-campus COVID-19 testing capacity.

We will have self-test kits available for members of the university community who want to be tested for COVID-19 from their home through a virtual appointment with a medical provider. We have a multitude of resources available for health and wellness, and we encourage you to reach out, not just for COVID-19 concerns but for any physical or mental wellness issues as well. 

Dining Hall: Questions and Answers

Meal Plan Logistics

Am I required to purchase a meal plan?

Per university policy, first-year and sophomore resident students are required to have a meal plan for the entire school year. First-year and sophomore resident students can pick from The Gold, The Kent or The Blue Meal Plan. Resident students will select a meal plan through FlashLine or the Student Checklist. 
 
Upperclass resident and commuter students are not required to purchase a meal plan, but they are welcome to do so through FlashLine. For more information about which meal plan you are eligible for and pricing, please visit our Meal Plan page. You can also contact the FLASHcard Office at 330-672-2273.

Can I change my meal plan from semester to semester?

Yes, students can switch meal plans from semester to semester. The meal plan options available to a student will depend on the student's class standing before the start of the school year.

Can I use my meal plan at off-campus locations?

Meal plans are only able to be used on campus at the university’s Dining Services locations. However, there are a number of off-campus locations that will accept FLASHcash. For more information about FLASHcash, please call the FLASHcard Office at 330-672-2273 or visit  www.kent.edu/flashcard.

What if I need to request to not have a meal plan?

If you are required to be on a meal plan and want to request a food contract release, you will need to contact Dining Services (UDSReports@kent.edu) and fill out a food contract release form.

  • If the request for canceling the meal plan is by the end of the Add/Drop period and there has been no usage of any part of the meal plan, the cancellation will be approved and a full refund will be processed.
  • If the request occurs after the Add/Drop period and within two business days of the purchase, the cancellation will be approved and a full refund will be processed.

Where will I be able to use my meal swipes?

You will be able to use meal swipes at Eastway Fresh Food Company and the Design Innovation Dining Hall. You can also use a meal swipe in the Meal Exchange program at Rosie's Diner, Eastway Market and George T. Simon III Cafe.

How does meal exchange work?

Using your FLASHcard, you will be able to exchange a meal swipe for a combo meal at Rosie’s Diner, Eastway Market or George T. Simon III Cafe. Meal exchange will be available at Rosie’s Diner, Eastway Market and George T. Simon III Cafe. You can use up to one meal swipe per meal period (breakfast, lunch, dinner, late-night, overnight). Visit our Meal Exchange page for more information and meal period hours. 

How am I being billed for my fall 2020 meal plan?

Students who purchase a meal plan will receive a bill for the full semester costs once their meal plan purchase is processed. Students who have signed up for a meal plan should see the plan on their student bill already, or 48 hours after requesting a purchase.

If I decide not to purchase a meal plan for the fall, can I sign up for a meal plan in the spring?

The meal plan purchasing window will open for spring semester late in the fall semester. Watch www.kent.edu/dining for details.

What happens to my meal swipes, guest meals and declining balance dollars at the end of the semester?

At the end of each semester, any unused meal swipes and guest meals will expire. Any unused declining balance dollars will roll over to the next semester.

Can I cancel or change my meal plan purchase?

If you decide to purchase a meal plan and wish to change your selection, you may do so by visiting your Student Dashboard in FlashLine or by contacting the FLASHcard Office. Students are not able to change their meal plan after the second week of the semester.

  • A cancellation will be approved and a full refund will be processed if a student requests to cancel a meal plan by the Add/Drop period and there has been no usage of any part of the meal plan. 
  • A cancellation will be approved and a full refund will be processed if a student requests to cancel a meal plan after the Add/Drop period, but within two business days of the purchase.
  • Students who check out early in the fall term from Residence Services through the approved process will be eligible for a prorated meal plan refund. 

What if I have more questions about meal plans or dining?

If you have any other questions about meal plans, you can contact Dining Services by calling 330-672-2541 or by emailing dining@kent.edu.


Dining Locations

What is the plan for dining locations?

Dining Services will implement all coronavirus-safe practices and guidelines established by Kent State with the Flashes Safe Seven, the Centers for Disease Control and Prevention (CDC), the state of Ohio and the local department of Health. Students, faculty, staff and guests will see visual representations of our efforts, including signage, frequent sanitation methods, floor stickers and other turnkey solutions to promote social distancing.

Will there be gluten-free dining options?

Not only will there be a Gluten Solutions station at the new Design Innovation Building, but there is also a gluten-friendly station located in the other all-you-care-to-eat facility, Eastway Fresh Food Company. The True Balance station in Eastway is made without 7 of the top 8 major allergens, including wheat and also excludes all barley and rye products. This station is completely segregated from other stations and includes its own storage and preparation area. You can read more about this station here: https://www.kent.edu/dining/true-balance-station

When on-campus dining locations resume operation, you will also be able to find our online menu system here: https://kent.campusdish.com/. This site will allow you to view menu items, their allergens, and even let you filter out all items containing gluten.

When will dining locations open?

Select dining locations will open upon housing move-in days, with all locations opening at the beginning of the fall semester. Dining location hours of operations can be found here: www.kent.edu/dining/hours.

Will dining options be open after Thanksgiving break?

Select dining locations will remain open after Thanksgiving break as the university moves to remote learning for classwork. If students decide to move home after the Thanksgiving break and will no longer be a resident on campus by following the process that will be communicated out by Residence Services, they will be eligible for a prorated room/dining credit for the unused contract dates for the fall semester. The credit will be applied to the student’s account. Dining location hours of operations can be found here: www.kent.edu/dining/hours.

What other dining location updates should i know about?

On the Kent Campus, dining locations will offer a streamlined, in-person menu and an enhanced selection of grab-and-go options. Both Eastway Center and our new Design Innovation Hub location will be available, as well as our all-you-care-to-eat facilities. Our retail locations, including our new Hippie Chicks venue in the Kent Student Center Hub, will also be open. 


Safety Protocols

Do I need to wear a facial covering in dining halls?

We expect students to follow the Flashes Safe Seven while in any public area of the dining locations to help reduce the risk of spreading the coronavirus, such as entering and exiting dining halls and in line ordering at other locations. Wearing a facial covering is part of our Flashes Take Care of Flashes commitment!

What cleaning protocols will be in place in the dining locations?

While the university has always placed a priority on the cleaning of public spaces, including dining locations, maintaining a safe environment begins with our cleaning and sanitation process. We have enhanced our sanitation practices to protect our school environment.

There will be an emphasis on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials frequently used. Surfaces will be regularly sanitized with approved chemicals.

  • The university will provide ample hand sanitizer stations throughout dining facilities. In addition, self-service sanitizing stations will be stocked with supplies to provide students the opportunity to ensure personal spaces and surfaces are sanitized before using facilities in the dining facilities.
  • Standardized university signage will be installed throughout the dining locations that will help guide and direct students to ensure physical distancing standards are being followed.
  • To-go containers will also be available for guests who do not wish to dine in the dining halls.

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all students are expected to comply with the Flashes Safe Seven principles.
 
Dining Services will also have adjusted policies to limit seating capacity to ensure there is space to practice physical distancing. Dining Services is working with student organizations for the specifics and will publish them once finalized.

Other practices to help reduce the possible spread of the coronavirus include:

  • Focusing on repeated cleaning of high-touch areas, such as door handles, tables, trays and other materials frequently used. Surfaces will be regularly sanitized with approved chemicals.
  • Providing hand sanitizer stations throughout student residence and dining facilities. In addition, self-service sanitizing stations will be stocked with supplies to provide students the opportunity to ensure personal spaces and surfaces are sanitized before using facilities in the residence and dining facilities.
  • Installing standardized university signage throughout the campus that will help guide and direct students to ensure physical distancing standards are being followed.
Face Coverings for Students: Questions and Answers
Fall Classes: Questions and Answers

Fall classes: will they be remote or in person?

Many classes will be held remotely, while others will be in person. The number of in-person courses is dependent on how we are able to best use our campus classrooms and learning spaces in accordance with physical distancing guidelines set forth by the state while prioritizing those courses where curriculum dictates in-person learning. Of our total course offerings, at most we expect 40% of courses will be in person and at least 60% will be remote. The percentage of in-person vs. remote courses in each individual's schedule will vary greatly depending on major, class rank and program. 

Due to this decrease in classroom capacity, remote learning will likely be a noticeable component of your schedule, even for those living on the Kent Campus. The number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus. However, regardless of the method of instruction, your classes will be relevant, challenging and engaging. We are upgrading our technology to support our faculty as they engage with students in real and virtual classroom experiences. New technology in each classroom will allow students who are immunocompromised or have underlying health conditions to participate remotely in face-to-face classes. In addition, many faculty members who will be teaching remotely are participating in summer workshops through our Center for Teaching and Learning so they can prepare the highest-quality remote learning experiences for you.

Students should have received an email to your kent.edu account on June 30 with your final course schedule.

Find information about Remote Courses

What on-campus experience can I expect with many of my classes being remote?

You will still have the opportunity to engage in a meaningful on-campus experience. You will benefit from the access to quiet study spaces, reliable high-speed internet, library resources including curbside pickup and opportunities for student employment.

What will the in-person classes look like for fall?

Classrooms have been rearranged to allow six feet in all directions between you and your classmates. For example, a classroom that typically has room for 180 students will have no more than 30 students for a fall course. In order to accommodate as many in-person classes as safely as possible, some of your courses may have you and your classmates in more than one room, with the instructor and graduate assistant rotating between the rooms. Other courses may be a combination of in-person and remote with half of the class in the classroom on one day, and the other half in the classroom on another day. With any of the scenarios mentioned, you can expect to receive a communication from your instructor before the start of the semester explaining how the course will be conducted.

During class, the instructor, you and your classmates will be required to wear a facial covering.
Kent State will provide all students two reusable cloth facial coverings.

Kent State has developed a set of principles, the Flashes Safe Seven, to ensure a healthy and protective environment for all students, faculty and staff on campus.

What happens to my courses after Thanksgiving?

The last day for in-classroom instruction is Sunday, Nov. 22. Thanksgiving break is Monday through Sunday, Nov. 23-29. Classes will then start again and be held via remote instruction. This switch to remote for all courses will reduce the amount of travel to and from campuses, which reduces the potential spread of the virus.

Financial Aid: How can a student receive financial help?
Grading: Questions and Answers

Can I take courses for the pass/fail grade in summer or in fall?

Per the university policy on the Pass/Fail grade, students may request to take certain undergraduate courses on a pass/fail basis, as long as the course is not in the Kent Core, not developmental and not in the student’s major, minor or certificate, among other limitations. In addition, there are several conditions students must meet to be approved for the Pass/Fail grade.

SPRING 2020

In spring 2020, Kent State offered a one-term exception to waive specific stipulations in the current Pass/Fail Grade policy. This exception was due to the unanticipated and highly disruptive nature of the COVID-19 pandemic.

FALL 2020

The Fall Semester 2020 is being planned with remote classes, and even in-person courses are being offered with the understanding that they will convert to remote after Thanksgiving (and possibly even before then if there is another outbreak). Allowing students to take courses Pass/Fail may have undesirable and unintended consequences, specifically in their ability to succeed in subsequent courses. Therefore, the decision was made not to waive Pass/Fail restrictions in summer or fall 2020.

Healthy Campus and KSU Student Pledge: How can students stay healthy on campus?

Flashes Safe Seven

We developed our Flashes Safe Seven principles to ensure that our entire university community will enjoy the safest and healthiest fall semester possible. Please familiarize yourself with all seven steps before the semester begins so that all Flashes are prepared to do their part to keep our community safe.

Face Coverings

Wearing a face covering is the most important action you can take to stop the spread of the virus. We will provide you with two washable face coverings. Details on how you will receive your face coverings are forthcoming. Please become familiar with the proper usage of face coverings and be prepared to wear yours this fall. Only you can protect the health of your friends, fellow students, faculty and staff, and ensure we all remain on campus for the most engaging experience.

Learn more about COVID-19 Occurences and Testing

KSU Student pledge

Staying safe in the residence halls and classrooms is a priority at Kent State. We know you want to remain on campus, and we do, too. To ensure that you are taking responsibility for keeping yourself and others safe from the coronavirus, all Kent State students must agree to the KSU Student Pledge and adhere to the Flashes Safe Seven principles:

  • Face coverings are required. The university will provide you with two cloth face coverings.
  • You must rigorously practice hand hygiene and cough etiquette.
  • Physical distancing guidelines will be strictly enforced requiring individuals to maintain at least 6 feet of separation from others.
  • You must self-monitor daily for symptoms of COVID-19 before coming to campus or attending class.
  • For health questions about COVID-19 and safe practices, call University Health Services at 330-672-2322, or after hours, contact the Kent State Nurse Line at 330-672-2326. Visit our COVID-19 hub for more information.
  • As Flashes Take Care of Flashes, always demonstrate kindness and respect in all that we do.

POLICIES

Housing: Questions and Answers

Housing Assignments

What is the plan for housing assignments?

Allowing for more control with physical distancing and greater control in reducing the spread of the coronavirus, we have a reduced population density plan for the residence halls for the year ahead. The reduced population plan eliminates the option for students to live in triples, quads and overflow housing. Students began receiving their assignments in mid-June, and room assignments will continue on a rolling basis through the opening of the residence halls in August.

Are single rooms available in campus housing?

Yes, we have single rooms throughout campus! Students will be assigned to single- or double-occupancy rooms. Single rooms are limited and are assigned based upon your housing application date. 


Important Dates & Planning Tips

Can I cancel my housing contract?

For students who have secured housing on campus, they can change their decision once the course schedule is finalized. If once they view their final schedule and they decide to not live on campus, they will be refunded their housing pre-payment if they cancel their housing contract by July 10. Students may cancel housing by emailing housing@kent.edu.

When is move-in?

Fall 2020 move-in will happen over five days to help promote physical distancing in on-campus housing and dining locations. Instructions for move-in, including your specific move-in date and move-in time, can be found here: www.kent.edu/housing/move-information.

Can I sign up to arrive to campus early?

To help promote physical distancing during move-in this fall, move-in will occur over five days. This schedule gives all students up to eight days to get settled before fall classes begin. We expect students and families to follow this schedule to support community health and safety this fall. Instructions for move-in, including your specific move-in date and move-in time, can be found here: www.kent.edu/housing/move-information.

Do I have to move out at Thanksgiving break?

The residence halls will not close for the semester until after finals. However, in support of the university’s academic calendar for the fall semester, and to reduce travel, we encourage students to move home for the holiday break by Saturday, Nov. 21, 2020, and return to campus when the halls reopen in January 2021. Students will receive information for the move home process in early November. The process will be that students notify Residence Services of their departure. If students follow the process, they will be eligible for a prorated room/dining credit for the unused contract dates for the fall semester. The credit will be applied to the student’s account. 

Do I take all my belongings home at Thanksgiving break?

No, students only need to take home their valuables and any items they will need to close out the fall semester through the winter break period. Students will return to their same room when the halls reopen in January, so all other items can be left in their room.

If I decide not to live on campus for the fall, can I sign up for spring housing?

If a student cancels their housing contract for fall semester, their room and roommate selection will cancel. The housing application will open for spring semester late in the fall semester. Students who apply for spring housing will be applying as new applicants for spring housing and should enter their hall and roommate selections again. There is no guarantee but the assignments staff will work to honor all requests based on the date of the application. Watch www.kent.edu/housing for details as to when the housing application will open for the spring semester. 


Health & Safety Measures

What if I have a chronic health condition?

Students with chronic health conditions that may impact their ability to live on campus with others should first consult with their healthcare provider to discuss the risks of living in a residence hall. Reach out to Student Accessibility Services (SAS) as soon as possible to discuss your condition. SAS may request documentation from your healthcare provider. If an accommodation is approved, it is important to know that we cannot guarantee your original room, roommate and/or building assignment. Contact SAS by emailing sas@kent.edu or by completing the student application in Access KSU: https://olympic.accessiblelearning.com/Kent/ApplicationStudent.aspx.

Do I need to wear a facial covering in my room?

Your room is considered your space, so if it is just you and your roommate in the space, you are not expected to wear a face covering while you are in your room. However, when there is a guest present in the room, everyone in the room must wear a face covering.  

Do I need to wear a facial covering in my residence hall?

Yes! We expect students to follow the Flashes Safe Seven while in any public area of the residence hall to help reduce the risk of spreading the coronavirus. Wearing a facial covering is part of our Flashes Take Care of Flashes commitment!

What cleaning protocols will be in place in the residence halls?

  • The university has always placed a priority on the cleaning of restrooms and public spaces; cleaning frequencies will be increased following the Centers for Disease Control and Prevention (CDC) guidelines for institutes of higher education.
  • The university will provide ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Seven. Students will be responsible for providing their own personal supply of hand sanitizer for use in their rooms. 
  • Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure the Flashes Safe Seven are being followed.

What policy changes are occurring to help reduce the possible spread of the coronavirus?

To reduce the possible spread of the coronavirus, all residence hall students and their guests are expected to comply with the Flashes Safe Seven.

Guest/Escort Policy

The Guest/Escort Policy will include the following important notation for the 2020-2021 academic year:

“Based on the nature of the pandemic, restrictions on guests in the residence halls may be implemented by the University’s COVID-19 Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.”

Room Capacity Policy

The Room Capacity policy is also adjusted for the 2020-2021 year. The policy limits each student to one guest and includes a number of considerations. The full Room Capacity policy reads: 

  • The number of people permitted in student rooms for the 2020-2021 academic year is informed by an effort to slow the spread of COVID-19. Accordingly, the following stipulations are in place when anyone is present in a student room who is not officially assigned to the space. 
  • Each student is permitted one additional person in their room, if both of the following stipulations are met:
    • Consent is established via the roommate agreement completed at the beginning of the year by all students assigned to the room
    • All people in the room wear facial coverings and maximize physical distancing when a person not assigned to the space is present 
  • Important Note: Based on the nature of the pandemic, restrictions on people permitted in student rooms may be implemented by the University’s COVID-19 Response Team at any time. Residence Services staff will notify students when these restriction periods are in effect.   

More on residence hall policies can be found in the Hallways Handbook.

Reducing the Spread

Other practices to help reduce the possible spread of the coronavirus include:

  • Increased cleaning frequencies following the CDC guidelines for institutes of higher education.
  • The university will provide ample hand sanitizer stations throughout residence halls and dining facilities. Students should follow the Flashes Safe Seven. Students will be responsible for providing their own personal supply of hand sanitizer for use in their rooms.
  • Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure the Flashes Safe Seven are being followed.

What happens if someone living in the residence halls is confirmed or probable as being sick with COVID-19?

On-campus students who are confirmed or probable with COVID-19 will be required to self-isolate. Locations for self-isolation include the student’s permanent address or a temporary relocation to a separate residence hall on campus. University Health Services will work closely with the Kent City Health Department through this process and decide the appropriate location for each student’s situation. If a student remains on campus, Residence Services and University Dining Services will ensure students have all the essential housing and dining needs during the self-isolation time period.  

Learn more about COVID-19 Occurrences and Testing


Socializing & Daily Life

What are the benefits of staying on campus if most of my courses will be remote?

While some learning will be in the remote format, we know your educational experience will be enhanced by being on campus, living in the residence halls and having the opportunity to meet and interact ─ in a safe manner ─ with fellow students and professors. Our data demonstrates students who live on campus are more likely to finish their degree and establish a network of support for future career growth. By being on campus, you will benefit from the university’s access to quiet study spaces, reliable high-speed internet access and library resources. You will also be able to participate in student organizations and have opportunities for student employment. In addition, our recreation center will be open with reduced hours and capacity limits, and dining halls will be open with reduced seating and modified offerings for grab-and-go or sit-down dining. Even if many or all your classes are remote, there will be opportunity to safely engage in a meaningful on-campus experience.

Will the lounges, laundry rooms and kitchen spaces in the residence halls be closed?

No! All residence hall spaces will be open for students and their guests. Standardized university signage will be installed throughout the campus that will help guide and direct students to ensure the Flashes Safe Seven are being followed.

Will my residence hall have engagement opportunities, programs and events?

Yes! Students will have opportunities to engage with their floor and residence hall community this year! Residence Services staff, student organizations, the Center for Student Involvement and other offices across campus are developing plans to facilitate engagement and follow the Flashes Safe Seven in the process! Our goal is to help reduce the risk of spreading the coronavirus, but we will provide as much opportunity for students to interact as possible!

Can students have guests in their residence hall room? Can parents visit campus?

Students can have guests – including their parents – visit them on campus this year! When visiting inside the residence halls, we encourage students to use the lounges, multipurpose spaces and dining halls to allow more room for physical distancing.

More information about residence hall policies can be found in the Hallways Handbook

Read more about visitors on campus


Costs

How am I being billed for Fall 2020 housing?

Students assigned to housing will receive a bill for the full semester housing costs once their assignment is made.

If I am assigned to a room that was originally a triple-room type, what is the cost?

Students will be charged for the cost associated with their room assignment type regardless of the number of roommates they are assigned. Housing rates vary by room type and cohort. Housing charges can be found here: www.kent.edu/housing/room-and-board-rates.

Will my financial aid be impacted if I do not live on campus?

Living on campus or in an off-campus residence separate from your parent does not impact federal and state financial aid, which includes grants and student loans. Residing with your parent may change your financial aid offer. In addition, if you have a housing specific scholarship and have questions about eligibility, please contact the One Stop for Student Services at 330-672-6000 or via the Contact Us form on its website – www.kent.edu/onestop – to submit your question.


Off-Campus Living

What should I do if my classes are remote, but I already signed a lease to live off campus in Kent?

Kent State University does not have the ability to make adjustments to housing contracts made for off-campus housing.

Can I live at home?

Students who live within 50 miles of campus may live at their permanent address for the coming year. Students can submit their exemption to commute from home via this online form.

Jobs for Student Workers: Questions and Answers

Will on-campus jobs resume?

Select student workers will be on campus after June 8. Those who may be returning to campus will be contacted by their supervisor.

I AM A STUDENT EMPLOYEE. WILL I BE EXPECTED TO RETURN AFTER THANKSGIVING BREAK?  

In alignment with the adjusted fall semester schedule, student employees (in most roles) should not work on campus after Friday, Nov. 20. In some cases, it may be appropriate for student employees to work remotely for some period beginning Nov. 21 through the conclusion of the fall student employment period (Dec. 31). Your supervisor will discuss this schedule with you upon making the job offer.

As a student employee, If I am not able to return to my on-campus position after Thanksgiving, will I be paid? 

If your position does not continue beyond Nov. 20, you will not be paid. 
 

Mental Health Services for Students: Will there be more offerings this upcoming academic year?

We recognize the importance of student mental health and will continue to enhance student mental health services this upcoming academic year. At any time, students may access mental health support services through our Step Up and Speak Out initiative. Access a list of other currently available mental health services, as well as other student resources.

Additionally, we are exploring ways to expand mental health support to ensure that we are meeting student needs. If you are a current student and in need of physical or behavioral health services, please visit www.kent.edu/uhs for further information. 

Parking and Transportation: Questions and Answers

Will there be new safety measures on PARTA buses?

On June 1, PARTA launched several safety initiatives as it restores transit service on local fixed routes and countywide Dial-A-Ride (DART) services to pre-COVID-19 levels. The safety measures are rooted in protecting the safety and health of drivers and passengers while riding public transit buses.

Key safety initiatives include installing plexiglass shields in all buses to provide a barrier between drivers and passengers entering the bus and paying fare. Drivers will wear facial coverings and face shields when directly assisting passengers and 6-feet physical distancing is not possible, such as when securing a wheelchair or walking an individual to and from the door. The Centers for Disease Control and Prevention (CDC) recommends wearing facial coverings in public settings to prevent the spread of the coronavirus. As a result, the new safety initiatives also include requiring passengers to wear facial coverings while utilizing bus shelters and riding the bus, in addition to sitting at a distance from other passengers whenever possible. The requirement for passengers to wear facial coverings began June 1 for individuals over the age of 2 years old. PARTA introduced an enhanced sanitizing protocol for its fleet in March using a hospital-grade disinfectant. The transit system also provides hand sanitizing stations on every bus and no touch waste receptacles to accommodate passengers. Additionally, drivers now have spray atomizers on hand to provide spot disinfection while on route.

On top of the changes noted above, facial coverings will also be required to gain entry beyond the front door of the PARTA administrative offices located at 2000 Summit Road in Kent. Notices about the new requirements have been posted at the administrative office, on PARTA buses, online at www.partaonline.org, and to the transit authority’s social media accounts.

Refunds: Will they be offered if my fall semester is primarily remote?

If your course schedule for fall semester is primarily remote and you want to change your decision about living on campus, you can cancel your housing contract by notifying Residence Services with an email to housing@kent.edu. If you notify Residence Services by July 10 at 5 p.m. your housing contract will be canceled and your housing pre-payment will be refunded.

Remote Course: Questions and Answers

What is a remote course, and how is it different from an online course?

At Kent State University, the term “remote” reflects a new scheduling category created post-COVID-19. A remote course is one that was originally scheduled to be taught in an in-person format but is now being taught remotely using a web-based platform. Remote courses differ from courses formally designated as “online” in that the online category existed pre-COVID-19.

Both remote and online courses can be delivered synchronously, asynchronously or a combination of both.

Synchronous

Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place at the same time. Methods of synchronous remote or online learning include video conferencing, live chatting, virtual group or teamwork and live-streaming lectures.

Asynchronous

Asynchronous learning has no real-time interaction; the instructor, you and your classmates engage in the exchange of ideas and information on your own schedules. Methods of asynchronous remote or online learning include lesson modules with self-guided activities, streaming video content, virtual libraries, posted lecture notes and conversations across discussion boards or social media platforms, among others.

On one end of the teaching spectrum is fully asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time (though often within a set time frame with deadlines for specific assignments). At the other end of the spectrum is fully synchronous instruction with you participating in live learning experiences, lectures, discussions and/or team activities throughout the course. However, these are the extremes, and instructors teaching remote courses can use any combination of asynchronous and synchronous instruction. Any synchronous learning will take place on the meeting days and times listed on your course schedule. 

Hundreds of Kent State instructors have engaged in training over the summer to enhance their ability to teach these remote courses. Individual instructors know their subject matter, and they have a strong sense of students’ abilities and challenges. Instructors are also keenly aware of their own strengths and limitations in various teaching formats and modalities. Your instructors will choose the format and modality best suited to their teaching strengths, student learning and the content of their courses.

If you are enrolled in a remote course, you can expect to receive communication from your instructor before the start of the semester indicating the amount of asynchronous versus synchronous learning activities.

How will I know if my course is being offered in person, in a remote format or some mix of the two?

If any of your courses are being offered in a wholly remote instruction format, your schedule will indicate “remote course” under location. 

REMOTE COURSE

REMOTE COURSE EXAMPLE UNDER LOCATION COLUMN IN COURSE SCHEDULE EXAMPLE.

If any of your courses are being offered entirely or partially in person, your schedule will indicate a classroom under location. 

CLASSROOM UNDER LOCATION

PARTIAL OR ENTIRELY IN PERSON EXAMPLE WITH LOCATION OF BUILDING UNDER LOCATION IN COURSE SCHEDULE EXAMPLE.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be a mix (or hybrid) of remote and in-person instruction. An example of a hybrid remote/in-person course is having half of the students attending class in person on one day and the other half attending class in person on another day. Students not attending in person on that day may still be participating through live streaming, or they may be completing other activities, such as viewing recorded materials, working on assignments and other activities intentionally designed to meet the learning outcomes of the course.

How was the decision made to make some classes remote and allow others to be in person?

The need to practice physical distancing on campus radically reduced the capacity of our classrooms. The decision was made to move all courses with large enrollments (50+ students) to remote instruction. Kent State then identified the courses that simply could not be offered remotely given the need for special equipment (e.g., labs, studios, clinical settings). These courses were prioritized for in-person instruction and hybrid in-person/remote instruction. Individual colleges and Regional Campuses then prioritized their remaining courses for in-person instruction and, where possible, identified appropriate classrooms in which to schedule them. Therefore, the number of in-person classes versus remote classes that you will experience will vary depending on your major, class selection, class standing and campus.

Will I be charged extra fees for remote courses?

If a course was originally intended to be delivered in person and now will be delivered remotely due to COVID-19, you will not be charged an additional fee. However, if your course was always scheduled as fully or partially online, you will be assessed the usual distance learning fee.

Why am I paying an out-of-state fee when all of my classes are remote?

The Board of Trustees approved tuition rates for the 2020-2021 year during its June meeting. There are no increases in tuition for returning students and tuition for incoming freshmen will be frozen for four years under our Tuition Guarantee. Tuition rates are available at www.kent.edu/tuition. Non-Ohio residents pay an out-of-state surcharge in addition to tuition. Residing out-of-state, non-Ohio residents do not pay taxes to the state of Ohio. Ohio residents already subsidize tuition costs at state universities via their state taxes.

Why are there days and times showing with my remote classes?

The days and times showing for your remote classes are to accommodate any synchronous learning activities planned by your instructor for the course. Synchronous learning takes place in real time; the instructor, you and your classmates are present in the same virtual place on the days and times listed on your schedule. That is different from asynchronous instruction in which your entire learning experiences typically will revolve around materials that can be accessed on your own time.

You can expect to receive communication from your instructor before the start of the semester letting you know if the course will be fully synchronous, fully asynchronous or a combination of both.

My classes are scheduled to be in person, but I am unable to be on campus because of an underlying condition or extenuating circumstance. What can I do?

Tell us about your situation via this pandemic adjustment request form. You will be contacted by a Kent State staff member to discuss and determine appropriate next steps. 

How will the remote instruction be different in the fall semester than it was in the spring semester?

The switch to remote course delivery in spring 2020, although necessary due to the COVID-19 pandemic, was admittedly disruptive in some cases. Both faculty and students needed to quickly adjust and adapt to this new way of teaching and learning.

In preparation for summer and fall classes, hundreds of Kent State instructors participated in training through the Center for Teaching and Learning and the Office of Continuing and Distance Education and are better positioned to deliver quality instruction and engage students in that kind of remote learning environment. If you are having difficulty with any remote delivery classes, please contact your instructor for assistance.

How can I be successful in remote classes?

Kent State has provided strategies for becoming a successful online student that include having the right technology and tools, managing your time, being prepared and creating a productive work space.

Summer classes: Will they be remote or in-person?
  • Kent State will continue with our robust summer offerings during Summer I (June 4-July 8) and Summer II (June 4-July 29) by remote instruction (synchronous and asynchronous) only. Moreover, any other scheduled summer course that begins before July 9 will be delivered through remote instruction only.
  • Summer III classes will primarily be delivered through remote instruction. However, a few courses, as approved by the Provost, will be delivered in person.
  • For questions about summer courses, students should contact the department chair or faculty member of the course.
  • Decisions about clinicals, practica and internships will be made on an ongoing basis in consultation with chairs and directors of the academic program areas.

View the Reopening Phases

University Libraries: Questions and Answers

Will the library be open?

Curbside Pickup is Kent State University Libraries’ new contactless service that allows users to check out materials from its collection while libraries on the Kent and Regional campuses remain closed due to the COVID-19 pandemic. 

Borrowers can request items using the online catalog and specify their preference of campus location to pick up their items. When the items are ready, the borrower will receive an email notification that includes details about their choice of pickup location and instructions on scheduling a contactless transaction to retrieve the items.

Please visit www.library.kent.edu/curbside for complete information on University Libraries’ Curbside Pickup service. 

University Libraries supports academic success through exceptional service and access to our numerous resources, in adherence to the Flashes Safe Seven principles. Direct any questions or comments to library@kent.edu.

FAQS Relating to Academic Resources

What if I am completing an internship for credit?

We recognize that rapid changes, which are a part of the COVID-19 pandemic, may impact your internship.

The following are recommendations for navigating any changes to your internship:

  • Be flexible about changes to your work environment, to project scope changes and to other unforeseen requests during this time while continuing to focus on the learning goals and outcomes that have been developed for your course credit.
  • If possible, it is recommended that students continue their experience remotely under the direction of and in communication with your program coordinator and the organization’s current guidelines for work and attendance, as agreed upon by the employment agreement and academic course credit.
  • Be aware of program and graduation requirements; begin thinking about simulated experiences and alternative work assignments that align with your learning goals, as these may be options for continuation should the employer/host need to cancel the internship.
  • Maintain regular communication with your program coordinator/internship advisor/supervisor to discuss any upcoming changes or concerns you have, including that a summer/fall 2020 internship, co-op or practicum experience is unable to proceed or is interrupted due to the COVID-19 pandemic.  

In order for these experiences to occur/continue in a face-to-face setting, they have to meet the following conditions:

  • Face-to-face participation has to be voluntary by the student (student has to be comfortable).
  • Participation has to meet the internship/coop/practicum requirements.
  • Participation has to follow Centers for Disease Control and Prevention (for example, social distancing) and state (for example, whether there is a stay-at-home order) guidelines.

 
If you have questions or concerns, please reach out to your program coordinator/internship advisor or email career@kent.edu.

     

    Will my university-sponsored summer semester trip be canceled?
    What is academic continuity and where do students find related resources?

    Academic continuity refers to the continuation of courses (programs, degrees). In the case of an on-campus emergency (weather, pandemic), academic continuity for classes on campus may not be able to be ensured unless other teaching modalities, including remote delivery, are considered.

    Information on remote instruction for students, including access instructions and technology resources, is at www.kent.edu/keeponlearning. For technology issues, contact TechHelp by either submitting a support ticket or via Live Chat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP. 

    Technology for courses: what if I have questions or need support
    • Reach out to your professor quickly if you are experiencing difficulty with technology or course content. If you have issues directly related to your coursework, contact your instructor.
    • Regularly check the Blackboard page for your course because it is the primary platform used to help you stay current in your coursework is Blackboard Learn (learn.kent.edu). Most all of the instructions and tools you will need to complete your course will be housed in Blackboard.
      • If your instructor decides to hold live videoconferencing (synchronous) class sessions, these will be held at your scheduled class time. The link to the videoconference room will be posted in Blackboard. Collaborate Ultra will generally be the software used. You should check with your Blackboard course for instructions on communication from your professor. Please remember that your course in Blackboard is a work-in-progress. You should check-in regularly to view updates. Unless otherwise instructed, Kent State email will be the preferred means of communication
      • Find information on how to use these tools.
    • Additional resources for courses delivered through remote instruction are available on the Keep on Learning website
    • If you have technical problems, contact TechHelp by either submitting a Support Ticket or get help via LiveChat with support staff. You can also call 24 hours a day, 7 days a week at 330-672-HELP.
    Where and how can I get academic advising?

    In line with the university’s response to COVID-19 to suspend face-to-face contact, there will be no in-person advising appointments effective March 10 through summer. However, you will be able to be advised remotely through your college or campus advising office. Schedule an appointment with an advisor.

    Will tutoring be available?

    The Academic Success Center (ASC) is online while you’re online. Refer to the ASC website for information on scheduled tutoring online, drop-in tutoring online, the e-Tutoring service, and supplemental instruction online. Contact the ASC at asc@kent.edu or 330-672-3190 with questions. For Regional Campus tutoring services, please contact your campus for information regarding available resources.

    Is the Writing Commons open?

    The Writing Commons physical locations are closed, and the tutors are working from home.

    We offer three different kinds of online writing appointments:

    • Email
    • Text-chat
    • Video conferencing

    Schedule an online appointment

     

    Is Student Accessibility Services (SAS) open during this time?

    SAS is open during regular business hours: Monday through Friday from 8 a.m. to 5 p.m. You can call SAS at 330-672-3391 or email sas@kent.edu. However, there will be no face-to-face proctoring during the period of remote instruction, and all student meetings will be conducted by phone. Students can update or send their course accessibility letters using Access KSU using the typical process.

    What if I am called up for active duty?

    General Student FAQs

    What if I have questions about University Health Services?

    Psychological Services

    • Hours:
      • Call the main desk 330-672-2487, Monday - Friday, 8 a.m. to 5 p.m.
      • No face-to-face counseling
    • Psychological Services will provide:
      • Telepsychology services
        • Counseling services via phone and/or video conferencing when deemed appropriate to active clients.
      • Consultation and Crisis Intervention
        • As needed to Kent State students; however, new clients who are not part of Psychological Services’ active caseload will not have ongoing telepsychology services.
    • Psychological Services is not taking new clients - new clients will be referred to Coleman and other area agencies.

    Medical Services (includes Pharmacy)

    • Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.
    • Call: 330-672-2322 OR THE 24 HOUR NURSE LINE: 330-672-2326
    • No in person services
    • Telemedicine Visits
    • Prescription Refills
    • Nurse Triage
    • Answer COVID-19 questions
    • After Hours: 24-hour nurse line: 330-672-2326

    Mental Health and Counseling Services

    Ashtabula Campus

    24-hour hotline: 440-964-4288

    Johanna Slivinske, MSW, LISW-S
    Counseling Specialist
    Counseling Services
    L 207, 2nd floor of the Library
    440-964-4319
    jslivins@kent.edu
    ashtabulacounseling@kent.edu
    https://www.kent.edu/ashtabula/counseling

    College of Podiatric Medicine (Cleveland)

    24-hour hotline: 216-707-8022
    216-368-5872

    Theresa Novak, M.Ed., LPCC-S
    Clinical Counselor
    Counseling & Wellness Services
    4th Floor
    216-916-7524
    tcnovak@kent.edu
    CPMCounseling@kent.edu
    https://www.kent.edu/cpm/CWS

    Salem Campus

    24-hour hotline: 330-382-7444

    Kristy Martell, M.S.Ed, LPCC-S
    Counseling Specialist
    Counseling & Wellness Services
    Faculty Offices, 104 B – Salem
    330-337-4287
    counselingcolumbianaco@kent.edu
    https://www.kent.edu/columbiana/counseling-and-wellness-services

    East Liverpool Campus

    24-hour hotline: 330-382-7444

    Brenda McIntosh, M.Ed., LPCC
    Counseling Specialist
    Counseling & Wellness Services
    212 G
    330-382-7404
    Bmcinto1@kent.edu
    https://www.kent.edu/columbiana/counseling-and-wellness-services

    Geauga Campus

    24-hour hotline: 440-834-3766

    Valerie Rutherford, MSW, LISW-S
    Counseling Specialist
    Counseling Services
    Library Office 120C
    440-834-3711
    Vruther1@kent.edu
    geaugacounseling@kent.edu
    https://www.kent.edu/geauga/counseling-services

    Twinsburg Academic Center (Twinsburg)

    24-hour hotline: 440-834-3766

    Sue Mark-Sracic, M.Ed., LPCC, LSW
    102P Student Services Department
    330-888-6366
    smarksra@kent.edu
    geaugacounseling@kent.edu
    https://www.kent.edu/geauga/counseling-services

    Kent Campus

    24-hour hotline: 330-672-2326

    Dr. Pamela Farer-Singleton, Ph.D.
    Chief Psychologist
    Psychological Services
    2nd Floor of the DeWeese Health Center
    330-672-2487
    http://www.kent.edu/psych

    Dr. Jason Miller, Ph.D., LPCC-S
    Clinical Director
    The Counseling Center
    325 White Hall
    330-672-2208
    www.kent.edu/ehhs/counseling

    Dr. Alanna Updegraff, Ph.D.
    Director
    Psychological Clinic
    Rm 176 Kent Hall
    330-672-2372
    http://www.kent.edu/psychology/clinic

    Dr. John Gunstad, Ph. D.
    Department of Athletics & Psychology Professor
    jgunstad@kent.edu

    Stark Campus

    24-hour hotline: 330-244-5188

    Emily Ribnik, M.Ed., LPCC-S
    Clinical Mental Health Counselor
    Counseling Services
    Lower Level – Campus Center
    330-244-5048
    eribnik@kent.edu
    starkcounseling@kent.edu
    www.kent.edu/stark/counseling-services

    Kelsey Kalgreen, M.A., LPCC-S
    Clinical Mental Health Counselor
    330-244-3408
    Kkalgre1@kent.edu

    Trumbull Campus

    24-hour hotline: 330-675-7677

    Barb Ozimek, M.A., LPCC-S
    Counseling Specialist
    Counseling Services
    131 B Student Services Building
    330-675-7603
    bozimek@kent.edu
    https://www.kent.edu/trumbull/counseling-services

    Tuscarawas Campus

    24-hour hotline: 330-308-6414

    Jennifer Benline with Personal & Family Counseling Services
    106B Science & Advanced Technology Building
    330-407-5079
    www.personal-family-counseling.com

    Laurie Donley
    Director, Enrollment Management & Student Services
    330-308-7425
    ldonley@kent.edu
    *For assistance, referrals or student concerns

    What if I have questions about the FLASHcard Office?

    How do I replace my lost card during university closure?

    Please email flashcard@kent.edu. On-campus residents will have their card delivered in one business day. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    What are the Flashcard Office’s hours during university closure?

    The office is currently closed. If you would like to contact us, please email flashcard@kent.edu. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    What do I do if my card is not working during university closure?

    Please email flashcard@kent.edu and request a replacement. On-campus residents will have their card delivered in one business day. We will be responding to emails Monday-Friday from 8 a.m. - 5 p.m.

    How will I receive my replacement card during university closure?

    On-campus residents will have their card delivered in one business day.

    How can I deposit funds during university closure?

    Please visit www.kent.edu/flashcard, then select ADD CASH NOW, log in or use parent/guardian deposit link, and enter credit card information for deposit. Cash deposit (min $1.00) can be completed at the library. If you have any questions, please email flashcard@kent.edu.

    How long until my replacement card works during university closure?

    Replacement card should be active for food immediately, tap and door access may take between 15 minutes – 2 hours after initial swipe. If you have any questions, please email flashcard@kent.edu.

    Where can I use my FLASHcash funds during university closure?

    On campus, it will be limited to Eastway Center. Off campus will not be limited. For further information, please visit www.kent.edu/flashcard/locations to see a list of available merchants.

    What if I have questions about the Kent State University Bookstore?

    Course Material and General Merchandise Orders

    • We are accepting course material and general merchandise orders online for delivery, though you may experience longer shipping times than usual based on local conditions.
    • To avoid any shipping delays that may occur with printed course materials, we recommend that you select available digital formats for any course materials you choose to purchase so that you have immediate access and are ready for the start of class.
    • We are currently only processing summer course material orders.  Fall term orders will begin to be processed in late July.

    Commencement Regalia

    For information on purchasing commencement regalia, please visit:  https://kent.bncollege.com/shop/kent/page/announcements

    Rental Returns

    Spring and summer rental returns should be sent back to the bookstore utilizing the pre-paid UPS return label: https://kent.bncollege.com/shop/kent/page/rental-book-return

    How can we contact you for additional information or questions?

    Please email us at SM8152@bncollege.com.

    What if I have questions about the Flash Tech Center?

    Will the Flash Tech Center be open?

    • Flash Tech Center will remain closed, in line with the Kent Student Center.

    • A list of Apple products can be found on our website: www.kent.edu/flashtech Flash Tech Center does carry all the latest Apple products, but they may not be listed on our website yet. The Flash Technology Center has Low Education Pricing on Apple computers, iPads and Apple pencils.

    • Orders can be submitted by email at FlashTech@kent.edu , please provide product numbers where available.

    • Orders can also be taken over the phone by calling 330-672-1588 between the hours of 9 a.m. – 5 p.m. Please provide product numbers where available.

    • If you do not see what you are looking for, call for stock availability at 330-672-1588.

    • Your order can be picked up right behind the Kent Student Center at the University Bookstore loading dock.

    What do international students need to know?

    Travel

    All students on an F or J status who are studying in the U.S. will remain in status. The transition to remote class instruction will not affect your immigration status for this semester -- even if you travel home. If you return home, please notify ISSS and request a travel signature through the Travel Plans 2020 Form. All travel signatures are valid for 1 year unless you are currently on Optional Practical Training (OPT). In that case your travel signature is valid for 6 months. With the suspension of in-person services in International Student and Scholar Services (ISSS), we have provided mailing alternatives to collecting I-20s or DS-2019s with a travel signature via the Travel Plans 2020 Form.

    Graduating Students

    If you plan to leave and do not plan to apply for OPT, you can contact the Registrar's Office to have your diploma mailed to you in your home country. If you have questions about diplomas, their website is:www.kent.edu/registrar. Students who are graduating and applying for OPT, it is still not recommended to leave the U.S. as it could be a challenge to re-enter in case of a pending OPT application or if you are a May 2020 graduate intending to apply for OPT. We understand you have many questions and we assure you that we will be here to answer them. Please see the ISSS Office and Advising Hours page for more information on how to contact ISSS directly.

    Contacting ISSS & Making Phone Appointments

    The ISSS team is continuing to monitor all emails sent to isss@kent.edu and respond accordingly. If you are interested in asking questions or making an appointment, please review the ISSS Office and Advising Hours page. General information often be found on the ISSS Guides & Forms page.

    View the FAQ Archive