KM Advisory Board
Tom Barfield joined Keeeb in 2019 after spending over 27 years with Accenture - most of that time focused on improving knowledge transfer and learning inside Accenture. During his time at Accenture, he led the global Knowledge Management and Social Learning programs. His personal goal is to eliminate any barriers that stand between people and what they need to be successful - be it information, training or other people. In his position at Keeeb, Barfield can develop solutions and partner with others to achieve this goal.
He lives in St. Charles, Illinois with his wife, Lynda, his youngest daughter, Kaelyn, and two Golden Retrievers - Bear and Blue. Barfield's two older kids are in college - Ryan (University of Illinois) and Emily (University of Colorado). A supporter of the Leukemia & Lymphoma Society, he is also actively involved in his parish and in a local ministry for teens called YoungLife. He enjoy reading and rarely turn down an opportunity to golf.
H. Frank Cervone
H. Frank Cervone is the executive director of information services in the School of Public Health at the University of Illinois Chicago. His experience includes more than 25 years of leadership in developing systems and services that have helped to advance practice as well as teaching and learning in both higher education and public health. His major areas of interest are knowledge management and leadership of information technology; privacy, security and regulatory compliance of health information; and the effect of social networks on public health and higher education. He is the author of four books in applied information technology, multiple book chapters and numerous peer-reviewed as well as practitioner-focused journal articles.
He holds a MPH (Master of Public Health) degree from the University of Essex, an MSEd with a specialization in Online Teaching and Learning from California State University, as well as a Ph.D. in Management and Information Systems from Northcentral University. In addition, he is a Certified Professional in Health Information Management Systems (CPHIMS) and Certified in Healthcare Privacy and Security (CHPS).
Dr. Bill Edgar is an independent information consultant, teacher, and researcher. A former academic library manager and instructional librarian, he is currently a Knowledge Management Consultant. His extensive teaching experience includes courses in Knowledge Management, Content Management, Library Planning and Evaluation, Information Literacy Instruction, and Reference and Public Services. He is currently pursuing research on the definitions of Knowledge Management and competencies held by corporations. He has published research on the effectiveness of academic and corporate libraries, as well as on organizational strategy.
Patricia Lee Eng
Patricia Lee Eng, P.E., an engineer by trade, first learned about Knowledge Management whilst on assignment at NASA when engineers discovered that vital information from the Apollo program had been lost. Upon returning to the U.S. Nuclear Regulatory Commission (NRC), she was appointed Senior Advisor for Knowledge Management (2008-2013) where she created and managed NRC’s first KM program. Her efforts saved NRC almost 60 million dollars in agency operating costs in her first two years. After retiring from NRC, she co-authored “Navigating the Minefield: A Practical KM Companion,” published by the American Society for Quality which “is the book I wish I had when I started KM – no theory just practical information that one can use to start or improve their KM program”. She also co-authored, “The KM Cookbook: Stories and Strategies for organizations exploring the ISO KM standard.” Already a certified ISO Quality Management Systems Auditor, she was certified as the first ISO KM auditor in April 2019. As such, she is certified to conduct ISO 30401 knowledge management system audits. Currently, she is writing a course to train and certify other ISO 30401 auditors expected to be available by the end of 2020.
Stan Garfield is a knowledge management author, speaker and community leader based in Northville, Michigan. He has worked in the field of knowledge management for 24 years. Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq and Digital Equipment Corporation. Stan launched Digital's first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine.
Stan holds a BS in applied mathematics and computer science from Washington University in St. Louis. He leads the SIKM Leaders Community with 900 members globally and is invited to present at numerous conferences, including KMWorld and the APQC KM Conference. Stan has published over 700 articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks and social media. He is the author of the Profiles in Knowledge series featuring knowledge management thought leaders.
KENT A. GREENES
Kent has worked internationally in a variety of executive, operations, technology and business renewal roles in energy, engineering and consulting industries. Recognized internationally as a pioneer in Knowledge Management, Fortune Magazine identified him in 1999 as the world’s leading money-maker in the field due to his business impact in the energy industry. Along with Jack Welch and Michael Dell, Kent was recognized as one of the top twenty knowledge leaders in the world by the Teleos Most Admired Knowledge Leaders survey.
Kent worked in British Petroleum for 17 years, where he established one of the world’s first global KM programs, delivering a new source of value for the company. Kent then joined Science Applications International Corporation (SAIC) as their first Chief Knowledge Office (CKO), where he engineered a grass-roots approach to KM, introducing and integrating Change Management & Six Sigma practices with KM resulting in millions of dollars of improved cash flow and a shift to more open culture.
Kent started his own consulting practice in 2006 with clients from all over the world including PricewaterhouseCoopers, NASA, Wildland Fire Lessons Learned Center, Petrobras, the U.S. Army and more. Kent’s experience, insights and practices have been documented in many magazines and over twenty books. He has also appeared on several television programs.
Kent is currently the Program Director for The Conference Board’s Knowledge & Collaboration and Change & Transformation Councils, where he holds the honorary title of Senior Fellow in the Human Capital Practice. He is on the editorial board of the Journal of Knowledge Management and has been an instructor at the U.S. Army War College at Carlisle. He holds a B.S. Degree in Geosciences from Kent State University and a M.S Degree in Geophysics from University of Arizona. He also completed the Executive Program from J.L. Kellogg Graduate School of Management, Northwestern University.
Jean-Claude Monney is a Digital Transformation and Knowledge Management coach, thought leader, advisor, teacher, speaker and experienced practitioner. Until August 2017, he was Chief Knowledge Officer at Microsoft Services, and with his team, launched the first global knowledge collaboration platform on Microsoft M365 that became an industry showcase. As a practitioner, Jean-Claude has led 3 global Digital Workplace transformations and is considered one of the world’s leading experts in applying KM to drive innovation, productivity and competitiveness. He delivers keynote addresses at major KM industry and customer executive events worldwide, including KMWorld, APQC KM Conference, Internet Librarian Conference, NASA, the World Bank and more than 100 Fortune 500 companies. Prior to Microsoft, Jean-Claude served on several high-tech boards and held executive-level positions including: 17 years at STMicroelectronics where he was Group Vice President for 7 years; 9 years at Digital Equipment Corporation; and 4 years at Motorola Semiconductor. Jean-Claude has an Electronics and Nuclear Physics Engineering degree from the "Ecole Technique Supérieure" of Geneva, Switzerland.
In August 2020, Jean-Claude joined the board of keeeb.com, an innovative knowledge flow platform that solves the problem of fragmented search, knowledge organization and collaboration.
Daniel Ranta has 25+ years of experience in KM strategy, collaboration, content management, portal design, social networking and measuring business results. He has worked as a KM Leader for large, global companies and as a consulting practice leader in KM. His experiences across industries in understanding corporate challenges/cultures and accelerating the movement from strategy to action are well known and often written about in the KM space. He is currently a KM advisor/consultant for various companies.
JOHN L. SCHIRRIPPA
Mr. Schirrippa is currently the Knowledge Management (KM) Officer at United States Cyber Command. Mr. Schirrippa leads the development of Command KM policies and orders. He published a KM standard operating procedures, strategic engagements requirements and an Action Plan for Information Discoverability. He was previously the Information and Knowledge Manager for Marine Corps Forces Cyberspace Command from July 2015 to September 2019 and an Electronic Warfare Analyst in the Joint Staff/J8 from July 2011 to July 2015. He holds a BS in mathematics from Mary Washington College and is certified in Lean Six Sigma (Black Belt), KM, and Program Management.
Dawn has a background in digital content management, business intelligence and research. She currently serves as the Science Librarian at NASA’s Glenn Research Center. Dawn holds an MS in Knowledge Management from Kent State University and is the 2020 recipient of the Thomas B. Froelich Award for academic excellence and promise for leadership in the field of information architecture and knowledge management.
Mark Whitmore is an Associate Professor at Kent State University’s Department of Management and Information Systems, Ambassador Crawford College of Business and Entrepreneurship. Mark teaches graduate and undergraduate courses in human resources management and leadership. Prior to his move into academics, Mark spent 25 years in human resources in the financial services industry. During this period, he had the opportunity to lead every area of human resources although his special area of concentration and publications are in leadership and executive development. His current research interests are in the area of susceptibility to “Fake News”.
In 2018, Mark and his spouse, Eve Whitmore wrote papers and chaired a symposium called “Making Sense of Nonsense” at the Annual Convention for The American Psychological Association (APA). The APA wrote a press release about the papers and symposium that was published in articles from 27 news outlets from around the world and reached over 38 million readers. Mark is also the recipient of the Ann Howard and Douglas Brey Research Award and Grant from The Society of Industrial Organizational Psychologists, and the 2017 distinguished Teaching Award for KSU College of Business. Mark received his Ph.D. in Industrial/Organizational Psychology from The Ohio State University.