Processing Timeframes
- Current term Late-Add/Re-Add/Variable Credit Hours/Course Change requests: 1–2 business days
- Current term Late Withdraw requests: 1-2 weeks
- Prior term requests: 1–4 weeks (longer if documentation is missing)
- Retroactive requests: Varies based on complexity
Depending on the request please allow time for review, research, decision and processing. Current term exceptions are reviewed first. Retroactive requests for prior terms may take longer.
If all necessary information and documentation is provided from the beginning, the exception process is completed much faster. Delays occur when forms are incomplete and when relevant information and documentation is missing. If your exception is pending, you must follow-up as soon as you are able to provide the requested information, if it is needed from the student. There are times when the Office of the University Registrar has directly contacted faculty and/or staff and await additional information.
Communication
Decisions are communicated through the student’s Kent State email address. If they are a former student we ask that the student provide the best phone number and personal email address, which will be verified. A mailing address may also be included.
Incomplete Registration Exceptions
Incomplete exceptions may be returned to the student.
Pending
If any additional information/documentation is needed the exception will only remain pending for 1 week. A decision will be made. The request will be considered not sufficient to review/approve due to being incomplete, and therefore denied.
Return for Revision
If any request form is returned to the student for correction, a deadline will be indicated in the return message. If the updated form or the correct form (in the cases of the wrong form being submitted) is not received by the deadline, we will be unable to consider the request.
Registration Exceptions that are not approved
All students are granted a one-time opportunity to appeal the decision. Appeal decisions are final. Email RegPetition@kent.edu, for details.