KSU Navigate is a new platform from Kent State designed to empower students to achieve their personal academic success. 

Partnering with higher-education leader EAB, Kent State is utilizing their Navigate 360 academic success platform and customizing it for their students under the name KSU Navigate. KSU Navigate helps students get the advising and tutoring support they need, when they need it most.

During the Summer 2024 pilot, The Kent campus Academic Success Center will be using KSU Navigate to schedule appointments for tutoring and academic coaching. Advising support will be rolled out later in the year.

KSU Navigate is available to students and staff via browser or the app store (Android and iOS).

Getting started - Everything you need to know!

Getting started with KSU Navigate is easy. 

How do I get started with KSU Navigate and get the app?

Follow the steps below to start using KSU Navigate today!


To use KSU Navigate on your mobile device:

Step 1: Download KSU Navigate

Scan the QR code or use the links below to download in your app store.

Get KSU Navigate for IOS Get KSU Navigate for Android


QR Code to download KSU Navigate from App store.


Step 2: Access KSU Navigate

To use KSU Navigate on your mobile device:

  • Download the "Navigate Student" app from your device's app store. 
  • After the app downloads, open the app.
  • Search for "Kent State University" in the dropdown menu.
    • You will use your Kent State email and password to login to this app.
Screenshot of the EAB Navigate app in the iOS app store.

To use KSU Navigate on a web browser:

Step 1: Access KSU Navigate using a web browser

Students will visit kent.navigate.eab.com to access KSU Navigate.

  • Use Chrome or Firefox browser for best results.
  • You will use your Kent State email and password to login to Navigate.

Complete the Intake Survey

The first step to setting up your app is completing the intake survey. Tell us about yourself! Answers you provide are used to create tailored app content. You cannot access core platform features without completing the survey. After you’ve completed the survey, use the following pages in this guide to set up other features.


Who can use KSU Navigate?

KSU Navigate will launch as a PILOT in the Spring of 2024. For this initial launch. It will JUST include tutoring, supplemental instruction, and academic coaching for the following campuses:

  • Ashtabula Campus
  • Geauga Campus
  • Trumbull Campus
  • Tuscarawas Campus
  • Twinsburg Academic Center

Please note: KSU Navigate will replace the process used at your campus for tutoring, supplemental instruction, academic coaching and writing support.

When will my campus location be included?

Before we do an all campus roll out for advising and tutoring, we want to make sure KSU Navigate has been tried and tested to give you the best experience possible. This is why we are just piloting tutoring at a few locations in the spring. We will get feedback from our pilot groups, make further adjustments to improve the experience, and then plan on doing a university wide roll out later in 2024.

How do I use this new tool?

Learn how to use KSU Navigate on your mobile device by watching the video below: 

Video file
Where do I go for help with questions on KSU Navigate?

The Kent State University Division of Information Technology is your resource for answers to your tech questions:

  • Connect with the Help Desk 24/7 by phone:  330-672-HELP (4357) or submit a ticket.

KSU Navigate Implementation Timeline

Through the work of the re-imagining of academic advising which involved soliciting the feedback of students and process evaluation exercises with advisors and advising administrators, along with the efforts of the Supporting the Student Experience Review Team, it became evident that we needed a system that better supported the evolving needs of our students.

A holistic picture of our students will enhance the student experience in ways our current system is not able to do, providing the most pertinent information about the student and allowing advisors to assist the student in the best way possible. It is vital for advisors to have access to student information from other offices/departments that may impact the interactions they have in the advising experience.

We want to ensure advisors have the full picture when providing advice to their students to help them make informed decisions.  We also want a system that provides students with the tools that they are looking for in a technology system, so they are having their needs met and are engaged in their advising experience.


Timeline infographic stating the timeline for KSU Navigate implementation.