Manage My Program

 

GENERAL OVERVIEW

Starting Summer 2018, Manage My Program (MMP) is the new and enhanced Change of Program workflow. This interface will allow undergraduate students to request a change to their academic program. Back to Top

WHAT IS MANAGE MY PROGRAM (MMP)?

MMP has the following major components:

  • Allows eligible undergraduate students to be able to submit a request to modify their program using the Add, Remove, and Change buttons

  • Allows the department, college, or campus approver to approve or deny the student's request
  • Provides email communication to students upon successful submission, approved and processed request, canceled requests, requests returned to students, and denied requests
  • Provides a modern and mobile compatible interface for students and approvers
  • Provides real-time validation of catalog policy
  • Provides a student portal to review current and previous requests
  • Provides students with a mechanism to request advisor assistance with selection of effective term and catalog year
  • Retains a copy of the request in the student's electronic record

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WHERE IS MANAGE MY PROGRAM LOCATED FOR STUDENTS?

Students may access Manage My Program from within FlashLine. Student > Resources > Advising and GPS > Change Undergraduate Program.

MMP student link location

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WHERE IS MANAGE MY PROGRAM LOCATED FOR ADVISORS?

Advisors will find the link to Manage My Program under Advisor Workflows. Go to Faculty & Advisors > Advisor Dashboard> Advisor Workflows.

MMP advisor link location

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WHO CAN USE MANAGE MY PROGRAM?

  • All students will be able to see their current program information in MMP.
  • Eligible undergraduate students will be able to submit a request to modify their program using the Add, Remove, and Change buttons.
  • Ineligible students will receive a message that indicates why they are unable to use the interface. 

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WHAT KIND OF MESSAGING WILL DISPLAY IN MANAGE MY PROGRAM?

  • Graduate students

Graduate Student message MMP

  • Students who have already graduated

Students who have already graduated message in MMP

  • Students who need to be enrolled

Enrollment message MMP

  • Students who have yet to start classes and need to work with admissions

Admissions message MMP

  • College Credit Plus students

CCP Message MMP

  • English as a Second Language students

ESL Message MMP

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How do students use manage my program?

The below video will give a brief overview of how students can use Manage My Program.

 

Eligible undergraduate students will be able to submit a request to modify their program using the Add, Remove, and Change buttons. 

Student Action 1

Typing in the search field retrieves information, based on the information entered, as listed in any of the display columns. Once the desired program has been found click on the "Select" button.

Student action 2

Once the program has been selected if an instructional method or campus needs to be selected this will appear next. Once this has been selected click "Continue".

Student action 3

Student action 4

Once the program selection has been made the Catalog and Effective term needs to be selected. Please note that making changes may increase the time toward earning degree and may result in a change to program fees.

Student action 5

In the catalog year drop down select the desired catalog year and check the college assistance check box to allow for assistance in making the catalog year selection. In the effective term drop down select the desired effective term and check the college assistance check box to allow for assistance in making the effective term selection. Once all items are filled in click "Finish".

Student action 6

Student action 7

If college assistance is not checked a popup will display. Click either "Cancel" to go back and make adjustments or click "Ok" to move forward.

Student action 8

Review your pending selection and click "Submit".

Student action 9

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How do approvers and advisors use manage my program?

Approvers can access the workflows from the Workflow Search page in Manage My Program. Clicking on either the workflow name or "Take Action" will open the workflow.

Advisor Workflow Search

The workflow page allows for a review of the changes that were requested.

Approver MMP Review Top

If the college assistance boxes are checked it is possible for the correlated dropdown to be changed if needed. Once the information has been evaluated there are buttons allowing the approver to approve, deny, return to student, or cancel the workflow.

Approver MMP Review

Once an action has been taken a comments box will appear. Enter comments as necessary and click the "Submit" button.

Approver comments at submission

You will see a page indicating that the workflow has been processed.

Approver Successful SubmissionBack to Top

What happens after a workflow is submitted? 

After the workflow is submitted it goes to the college for review. If it is approved by the college it moves to the Office of the University Registrar for processing. Once the student's record is updated an email will be sent to the student's @kent.edu email informing them that their information has been updated.

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what communications are sent out from manage my program?

Students can receive the following emails regarding their change of program:

  • Successful submission
  • Approved and processed
  • Returned to student
  • Denied
  • Canceled
    • By student
    • By approver

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where can approvers and advisors see completed workflows?

Advisors will find the link to Manage My Program under Advisor Workflows. Go to Faculty & Advisors > Advisor Dashboard> Advisor Workflows. Once in the Manage My Program application the Workflow Search page will display all active workflows. Completed workflows can be displayed by checking the Show Completed check box. Clicking on either the workflow name or "Take Action" will open the workflow.

Advisor workflow search

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who should students contact with questions?

Students should contact the One Stop for Student Services at 330-672-6000 or their academic advisor.

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who should approvers and advisors contact with questions?

Approvers or advisors should contact the Office of the University Registrar at 330-672-3131.

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