Web Support

Drupal 9 Known Issues

Because of this project's complexity, not all issues will be resolved before the Kent State website launch in Drupal 9. The list of remaining issues will be carefully attended to and remediated.

• Scan the list of known issues in the accordion below. 
  • If your issue is on the list, PLEASE DO NOT REPORT IT AGAIN.
  • Multiple reports of the same issue will delay our ability to triage additional issues.
• If your issue is not on the known issues list, add a line to our issues tracking document.
• Please email Lin Danes at ldanes@kent.edu with any urgent concerns.

Report a web page issue

Drupal 9 Communications

Please continue to check your email for updates on Drupal 9 sent to the Drupalites listserv.

View Drupal Listserv Emails 

Major Issue We Are Working On

• Focal point (cropping) on images is currently being worked on by the team.

Issues You Can Fix

• Slideshows may not be displaying properly
  • If they are stacking or look incorrect, go to that node ID, go to edit and add copy to the summary field.
• Duplicate content
  • Go to edit and/or layout to find where the duplicate content is appearing and delete this content on your own instead of waiting for us to have the resources to do so. 
• Full Content title in part of your page
  • To remove that extraneous text, go to edit and change the setting from Full to Full Content.
• Flickr embeds will not display in Drupal 9 as nicely as in Drupal 7
  • This is a system limitation. You may want to use the Modal Image Gallery BP Paragraph element (which holds a maximum of 8 images per gallery and allows for multiple galleries to be stacked) instead or link to your Flickr gallery. You can find out how to use BP Paragraphs here.
• The Twitter social block will only display if your account posts 4 tweets within a seven-day time span. If you fail to meet that requirement, the block will simply not show. The number of days ago the Tweet was posted also will not display.

Last updated: 1/6/2022 at 10:15 a.m.

Thank you for your patience during the recent code promotions.

• Please know that you may now begin making edits to your website.
• As mentioned in previous communications, the team has moved to phase 2 of the project with a focus on tackling styling issues.
• Be sure to scan the list of known issues on this page. 

Next Steps for Webmasters

Replicate any changes you made during the soft content freeze. You can access the Drupal 7 site at https://cmsstage.kent.edu should you need to reference a particular webpage.

If you are needing to remove a PDF from your website, please submit a support ticket, so that a Drupal Web Administrator can delete the file from the server. Deleting the "File" Node ID will not delete the "Document" that is housed within it. Nor will removing that document from the File Node ID. Once restored, PDF deleting instructions will be located on this page.