Support & Training

To reorder or add a link to your website's navigation/menu, you'll need to do so from your homepage. Here are the steps:

1. To reorder or add a link to your navigation, copy get the Node ID of the page you want to add (or URL if it's an external link)
2. Then, go to your homepage (e.g. https://www.kent.edu/group-name).
3. Under "Open Utilities," select the "Group" button
   1. (or, if you're in Edit mode, it's the group tab at the top)
4. Select OG Menu
5. Click edit menu on the menu you'd like to edit to see the navigation hierarchy for the site.
6. To add a link, click "Add Link" and paste the Node ID (remember, the format is /node/123456) into the link field.
   1. Select a parent nav item, if applicable.
7. To re-order a link, you can drag-and-drop the link, or go into the "edit" view for a link and adjust the weight or the parent link to change it's position/hierarchy in the menu.

If you are needing to remove a PDF from your website, please submit a support ticket, so that a Drupal Web Administrator can delete the file from the server. Deleting the "File" Node ID will not delete the "Document" that is housed within it. Nor will removing that document from the File Node ID.

The Issue: 

iFrames (often YouTube embeds, but also forms, 3d Tours of buildings and other elements) that are on these pages are missing a "title" attribute. The "title" attribute is the iFrame's equivalent of the "alt" (alternative) text attribute for images.

The Solution:

Add a "title" attribute to each iFrame describing the content appropriately.

Example Fix: 

A building tour iFrame on a page is missing a title attribute:

<iframe src="https://www.kent.edu/%3Ca%20href%3D"https://virtual.buy360tour.com/tour/center-for-the-visual-arts">https://virtual.buy360tour.com/tour/center-for-the-visual-arts"> </iframe>

add the following into the opening tag of the  iFrame: (replace the title text with a relevant title for your content)

title="a 3D Tour of the Center for the Visual Arts"

Here is the completed formatting (ignore the new line spacing Outlook adds in, this is all one line)

<iframe title="a 3D Tour of the Center for the Visual Arts" src="https://www.kent.edu/%3Ca%20href%3D"https://virtual.buy360tour.com/tour/center-for-the-visual-arts">https://virtual.buy360tour.com/tour/center-for-the-visual-arts"> </iframe>

Visit our Drupal Training Manual for guides and tutorials on how to use different features in Drupal.

Submit a support ticket and one of our team members will follow up with you to discuss your new site.

Submit Ticket

Changing your department and/or website’s name is possible, but it requires approval and coordination to ensure consistency with Kent State’s branding and web standards. 

Learn more about changing the name of a department at Kent State University. 

Learn more about changing the name of a website at Kent State University.

We offer support with Google Analytics, Looker Studio and Siteimprove. 

If you need assistance with Google Analytics 4 (GA4), Siteimprove or other external tools, we encourage you to run your own reports to get the data you need. For access to GA4 or Siteimprove, submit a support ticket with the specifics of your request, and our team will grant access and provide guidance on using the tools. If further help is required, we’re available to assist.

Check out our analytics page for more details.

Visit our UTM URL support page to learn more and generate tracking links.

For starters, ensure all images have alt text, videos include captions, pages are structured using proper headings and do not use "click here" in your text.

View Web Accessibility Requirements

Use descriptive page titles, meta descriptions and proper headings. 

Learn more about SEO