Public Programs

• Hear from peers who have implemented annual training plans
• Meet ALL of our facilitators
• Learn about our training offerings

• View a list of upcoming programs
  

• The Innovation Process and New Offering Generation

• Exceptional Service for All Generations
• Perpetuating Excellence in Customer Service
• Professional Customer Service Communication Skills
  

• Fundamentals of Lean tools
• 5S+/Visual Workplace
• Standardized Work and Continuous Flow
  

• Designed to meet the needs of your frontline supervisor who monitor day-to-day activities of the frontline staff

• Gain the skills and knowledge necessary to design and deliver effective training programs

• This intensive 12-week program designed primarily for individuals seeking certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).

Programs for Supervisors/Managers and Continuous Improvement Professionals

Professional Development for

• Human Resources Professionals
• Training and Development Professionals
• Managers 
• Leaders

• Improve processes
• Operate more efficiently
• Save money

• Enhance your competencies in a particular topic area
  

• Computer Applications
• Information Technology

• Learn the skills necessary to manage a project from launch through completion