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User experience designers are concerned with all the elements that together make up that interface, including layout, visual design, text, brand, sound, and interaction.

User Experience - M.S.

User experience encompasses every aspect of the user's interaction with a product, service or company that make up the user's perceptions of the whole. As a discipline it is concerned with all the elements that together make up that interface, including layout, visual design, text, brand, sound, and interaction. User experience works to coordinate these elements to allow for the best possible interaction by users.

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The Master of Science in user experience (UX) is your ticket to an advanced degree in an exciting, emerging field.

The UX program at Kent State University is designed to prepare user experience professionals to work in agencies and within organizations and to immerse students in the following major components of the field: information architecture, usability, content strategy, organization of information and user research. All courses are offered conveniently online.

Meet Some of Our Dynamic Staff

As one of the newest faculty members in the iSchool, Professor Dong Whi Yoo is encouraging students to see the potential of interdisciplinary research.

Professor Yoo is an assistant professor in the iSchool, teaching courses such as Introduction to UX Design and UX in Practice.

Yoo has researched the interaction between artificial intelligence and mental health, as well as human-computer interaction. More specifically, he analyzed the relationship between mental health and college students during his doctorate at Georgia Tech.

Read More About Professor Yoo

Kelsey Pytlik serves as an adjunct professor for the Kent State University School of Information, teaching courses in UX, UX principles and concepts, principles of interaction and more.

Pytlik completed her UX master’s degree in 2011 but returned to the iSchool four years later to teach. She was inspired to do so after attending a UX conference and running into a familiar face.

“I was still trying to figure out what I wanted to do,” Pytlik said. “I ran into one of my professors and they invited me to become an adjunct professor and here I am.”

Read More About Kelsey Pytlik

Felesia McDonald, '14 is an adjunct instructor in the iSchool, teaching courses in User Experience (UX). McDonald is also the Sr Manager UX Design at Optum, a branch of UnitedHealth Group. 

McDonald worked as a page designer at the Plain Dealer but went back to school to get a diploma in web design from The Art Institute of Pittsburgh. This introduced her to the field of UX.

“I enjoyed the strategy behind building a website more than designing, which led me to UX” McDonald said.

The UX master's degree program at Kent State University helped McDonald refine skills such as client and stakeholder interaction and presenting.

Read More About Felesia McDonald

Program Information

Program Description

Full Description

The Master of Science degree in User Experience prepares students for careers requiring solid understanding of user research, interaction design, usability, content strategy and information architecture.

As essential members of interdisciplinary design teams, user experience professionals engage in a variety of activities to produce usable products that delight users and help organizations meet business goals. User experience analysis addresses the structural, informational, psychological and emotional aspects that make web, mobile and other online technologies useful and successful.

At Kent State University, user experience students engage in all phases of the interdisciplinary design process in a sequence of courses that mirror the steps: learn, understand, imagine, evaluate and inform. Initial learning begins with gathering data/information about users, clients, the organizational culture, common tasks and work environments. After sufficient information is gathered, the team seeks to understand the context in which the project will be undertaken, bridging between data collection and design in the imagine phase. Imagining involves brainstorming, prototyping and critiquing in iterative evaluation of design solutions to see if they work in the real world. This may involve activities such as paper prototyping, high-fidelity interactive prototyping and usability testing. The results of evaluation are communicated to appropriate audiences. This informing process involves presenting to clients and stakeholders, writing reports and other forms of communication.

Admissions

For more information about graduate admissions, visit the graduate admission website. For more information on international admissions, visit the international admission website.

Admission Requirements

  • Bachelor's degree from an accredited college or university
  • Minimum 2.750 undergraduate GPA on a 4.000-point scale1
  • Official transcript(s)
  • Résumé
  • Goal statement
  • Three letters of recommendation
  • English language proficiency - all international students must provide proof of English language proficiency (unless they meet specific exceptions) by earning one of the following:
    • Minimum 587 TOEFL PBT score
    • Minimum 94 TOEFL IBT score
    • Minimum 82 MELAB score
    • Minimum 7.0 IELTS score
    • Minimum 65 PTE score
    • Minimum 120 Duolingo English score
1

Applicants who do not meet the minimum 2.750 GPA requirement must submit a statement that addresses the circumstances that contributed to the GPA and preparation for success in graduate study. Applicants should include recent professional achievements that indicate an ability to perform at a higher academic level to be considered for conditional admission to the program.

Application Deadlines

  • Fall Semester
    • Application deadline: April 15
  • Spring Semester
    • Application deadline: November 15
  • Summer Term
    • Application deadline: March 15

Applications submitted after these deadlines will be considered on a space-available basis.

Learning Outcomes

Program Learning Outcomes

Graduates of the program will be able to:

  1. Create a portfolio as a means to demonstrate competencies.
  2. Design and conduct research in a variety of ways necessary to understand users, stakeholders and competitors.
  3. Apply user experience research and design techniques to solve for user needs.
  4. Create and evaluate structures to support information and content organization.
  5. Test and critique existing designs and prototypes by employing usability-testing methods.
  6. Communicate solution ideas in a variety of ways to design teams, stakeholders and developers.
  7. Demonstrate ability to manage user experience activities to align user experience activities to organizational goals.
Coursework

Programs Requirements

Major Requirements

Major Requirements
UXD 60001USER EXPERIENCE DESIGN PRINCIPLES AND CONCEPTS 3
UXD 60002USER EXPERIENCE DESIGN IN PRACTICE 3
UXD 60101INFORMATION ARCHITECTURE I 3
UXD 60102PRINCIPLES OF INTERACTION 3
UXD 60103RESEARCHING THE USER EXPERIENCE I 3
UXD 60104USABILITY I 3
UXD 60118ACCESSIBILITY EVALUATION AND UNIVERSAL DESIGN 3
Major Electives, choose from the following:12
HI 60414
HUMAN FACTORS AND USABILITY IN HEALTH INFORMATICS
LIS 60636
KNOWLEDGE ORGANIZATION STRUCTURES, SYSTEMS AND SERVICES
UXD 60106
CONTENT STRATEGY I
UXD 60111
INFORMATION ARCHITECTURE II
UXD 60112
INTERACTION IN PRACTICE
UXD 60113
RESEARCHING USER EXPERIENCE II
UXD 60114
USABILITY II
UXD 60117
USER EXPERIENCE DESIGN LEADERSHIP
UXD 60691
SEMINAR IN USER EXPERIENCE DESIGN
UXD 60792
ELECTIVE INTERNSHIP IN USER EXPERIENCE DESIGN
UXD 61095
SPECIAL TOPICS IN USER EXPERIENCE DESIGN
Any Heath Informatics (HI) Course
Any Knowledge Management (KM) Course
Any Library and Information Science (LIS) Course
Any User Experience Design (UXD) Course
Culminating Requirement
Choose from the following:3-6
UXD 66080
PROFESSIONAL PORTFOLIO DESIGN AND ASSESSMENT
UXD 66092
MASTER'S INTERNSHIP IN USER EXPERIENCE DESIGN
UXD 66099
MASTERS PROJECT IN USER EXPERIENCE DESIGN
UXD 66198
MASTER'S RESEARCH PAPER IN USER EXPERIENCE DESIGN
UXD 66199
THESIS I
Minimum Total Credit Hours:36
Program Delivery
  • Delivery:
    • Fully online

Career Outlook

The U.S. Bureau of Labor Statistics projects increasing demand for user experience-related careers through 2032. 

15%
Digital Interface Designers
$80,910
Median Wage in UX Careers
17%
Web Developers

Meet Our Alumni

Graduates from the School of Information's User Experience program go on to interesting careers where they make a difference every day in the lives of users – in ways large and small.

Currently working as User Experience Researcher for the Federal Reserve Bank of Cleveland, alumna Mackenzie Husmann, BS ‘18, MS ‘19, demonstrates how widespread user experience (UX) work is and how universal the need is. 

At the Cleveland Federal Reserve, Mackenzie puts her user experience research skills to work along with some UX design. Her responsibilities touch on multiple internal and external applications, but one of her previous projects included updating of the Bank’s public facing website. She also helped brainstorm how the Money Museum at the Federal Reserve could enhance their interactions visitors would have within the exhibits.  

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Stephanie is the Principal Product Manager at ServiceNow, a company focused on developing automated solutions for organizations to help streamline their processes. Prior to that, she was a Senior Program Manager at Microsoft where she oversaw the Azure.com A/B testing program. “I was given ownership over the program after a re-org, and interestingly enough, I was told that I would be good for it on the basis of having my UXD degree,” Stephanie says.

As a Senior Program Manager, she was in charge of managing the backlog of experiments and seeing them through from ideation to execution. Throughout this process, she interacted frequently with designers, engineers and analysis to ensure experiments were created according to specifications. Her team’s goals were to optimize the user experience of Azure.com and make it easier for users to get started with utilizing Azure.

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Brian is a UX Designer at Sony PlayStation where he primarily focuses on accounts and accessibility. He is in charge conceptualizing and creating new accessibility features for games, supporting hardware and software design for Access Controller and designing accessible components for the PS ecosystem of user research studies across the PlayStation environment, including the console, mobile app, and website.

As an advocate for accessibility and inclusive design, he works to educate people about accessibility. He created a Global Accessibility Awareness Day event for PlayStation’s San Francisco office.

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