Ice Arena Event Host & Operations Assistant Job Description

• An Ice Arena OA/EH is traditionally scheduled Monday through Friday, anytime between 3:00pm-Midnight and Saturdays and Sundays any time between 7:00 a.m. – 11:00 p.m. 
• Shift lengths will vary depending on availability but typically range from 4 hours to 8 hours. 
• The student work schedule is posted every Tuesday for the upcoming Sunday through Saturday work week.  Time off requests are due no later than Monday evening. 
• An Ice Arena OA/EH is required to work a minimum of 15 hours per week, which equates to roughly 2-3 shifts per week. 
• Student employees can work a maximum of 28 hours (domestic) and 20 hours (international) for all campus jobs.  
• IA student employee work hours begin in August and finish in April and are expected to be available over Thanksgiving weekend and throughout the university winter break. 

The OA/EH will be clean and neatly attired while on duty. A RecWell staff shirt and nametag (provided) to be worn as the primary outer layer, as well as khaki / jeans bottoms with no rips or holes and closed-toed shoes when in the building.  Ice Arena jackets are made available for student employees during their shift as work conditions sometimes will reach cooler temperatures.

 Associate Director, Ice Arena and Coordinator, Ice Arena.

• Must possess strong customer service skills.
• Work both independently and collaboratively with others in various working groups to achieve common goals.
• Strong verbal and written communication skills with coworkers, supervisors, and all RecWell patrons and guests. 
• Ability to positively create a welcoming environment for all and maintain a positive attitude at work.
• Functions and communicates effectively and respectfully with all people.
• Demonstrating an articulation of one’s own personal and professional goals, strengths, and weaknesses, and how this work experience will be a growth opportunity.
• Ability to address conflict in a professional manner through problem-solving and critical thinking.  

Interested candidates must apply through Handshake.

Contact Juliann Montemayor at jmontem1@kent.edu

The Ice Arena, built in 1970, is a family-friendly facility serving both the university community and outlying communities. There is one ice surface measuring 200’ x 85’. Recreational skating (Public Skates, College Late Night Skate, Learn to Skate, and Learn to Play Hockey), figure skating, ice hockey, birthday parties and private rentals are just a few things offered at the Ice Arena. The arena has a multipurpose meeting room, skate sharpening and snack bar. The Ice Arena is home to the Kent State ACHA Division 1 and 3 club hockey teams and the Kent State club figure skating team. The arena also serves as home to three local high school teams and a youth hockey program with over 12 teams.

• Background Check: Must obtain a background check outlined by the department prior to employment. All offers of employment at RecWell are contingent upon clear results of a thorough background check (will be provided upon hire at no cost). A plea of guilty to, a finding of guilty by a referee, jury or court of, or a conviction of any of the following shall disqualify an individual from being eligible for employment with Recreation and Wellness Services.
  • (1) A felony. (2) A sexual offense, as defined in chapter 2907 of the revised code. (3) An offense of violence, as defined in section 2901.01(A) (9)(a) of the revised code. (4) A theft offense, as defined in section 2913.01(K)(1) of the revised code. (5) A drug abuse offense, as defined in section 2925.01(G) of the revised code. o (6) Substantially comparable conduct to (1) through (5) above, occurring in a jurisdiction outside the state of Ohio.
• Standard Trainings: Become certified in American Red Cross CPR/AED / FA for the Professional Rescuer, Fraud Training, Bloodborne Pathogen Training, and other trainings as assigned (will be provided upon hire at no cost).
• Department Trainings: Attend all new hire orientation trainings, department (semesterly) and area trainings (monthly), and other trainings (in person and online) as needed.
• Certifications: Maintain all valid certifications that are required of your position and abide by FERPA / HIPPA.
• Community Expectations: Adhere to communication deadlines and expectations set forth by your area supervisor or other professional staff members, including answering emails, text messages, and phone calls in a timely manner (24-48 hours).
• Work Flexibility: Ability to work a flexible schedule, including non-traditional work hours, and practice good time management skills.
• Working Week Limit: Abide by the hourly work week limit of 28 hours maximum per week in all on campus jobs combined. For international students, this number is 20 hours per week when classes are in session, and 28 hours per week when classes are not in session (summer, spring break, and winter break).
• Emergency Response: Ability to respond to an emergency, as outlined in the Emergency Action Plan.
• Clean, Safe, Organized Workstation: Maintain a clean, organized, and safe workstation and environment for student employees, patrons, and all others.
• Policies and Procedures: Abide by all other policies and procedures outlined by Recreation and Wellness Services, the Division of Student Life, and Kent State University.
• Commitment and Congruency: Commitment to Recreation and Wellness Services’ mission, team culture, and values and aligning oneself with them.

• MISSION STATEMENT (describes who we are): We build communities of belonging by encouraging well-being through inclusive leadership, recreation, and wellness experiences.
• VALUES (describes what guides our practice): Sustainability, Belonging, and Excellence.
• VISION STATEMENTS (describes our purpose): Connecting people through Recreation and Wellness experiences to support lifelong well-being. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Kent State University Career Exploration and Development (website)
• How to Write a Resume (website)
• How to Write a Cover Letter (website)

The National Association of Colleges and Employers developed a definition for career readiness and identified key components to prepare college students for a successful transition into the workplace. These are some more examples of how this position will allow you to grow in each of these competencies. Some examples are “Professionalism” and “Critical Thinking”. This position’s job responsibilities will allow you to grow in each of these competencies. Please see below.