The Don'ts | Kent State University

The Don'ts

  • DON’T ignore the disruptive behavior.
  • DON’T interrupt, particularly during the first 20-30 seconds of peak anger.
  • DON’T minimize the situation.
  • DON’T enter into an argument or shouting match.
  • DON’T blame, ridicule, or use sarcasm.
  • DON’T touch or become physical.
  • DON’T ignore your own limitations.