Develop an action management plan with your newfound knowledge of emotions! Learners examine methods to reach their desired outcomes by integrating emotions with their thoughts.

This workshop is ideal for all Kent State faculty and staff.

Through Emotional Intelligence - Manage, you will:

• Learn to constructively use anger
• Identify personal methods to help manage your emotions
• Develop an action plan to strategize your desired outcomes

Sign up for Emotional Intelligence IV: Manage Here

Now that you can link emotions to thinking, what do I do with it? Enrich your understanding of emotions by examining the root causes of emotions, predicting emotional chains and blends, and describing accurately the subtle differences between emotions. 

This workshop is ideal for all Kent State faculty and staff.

Through Emotional Intelligence - Understand, you will:

• Describe what you feel by increasing your emotional vocabulary
• Tackle a self-awareness method to determine the root cause of specific emotions in you
• Forecast what emotion and/or event produces what type of emotional outcome
• Explore how emotions transition from one state to another

Sign up for Emotional Intelligence III: Understand Here

Once emotional data is collected, you ‘feel’ certain sensations due to brain activity.  How much attention do you pay them? Learn how these feelings, or emotions, influence our thinking and why listening to them helps us make better decisions.

This workshop is ideal for all Kent State faculty and staff.

Through Emotional Intelligence - Use, you will:

• Determine how emotions impact thinking
• Increase your ability to effectively generate emotions
• Learn the importance of connecting to others’ emotions

Sign up for Emotional Intelligence II: Use Here

According to MSCEIT, emotions are informational data that is constantly collected. This workshop explores why collecting the correct data is important and factors that influence the collection processes.

This workshop is ideal for all Kent State faculty and staff. 

Through Emotional Intelligence - Identify, you will:

• Discover factors that allow or prevent the emotional data collection
• Explore and identify characteristics of the six basic emotions
• Define your ability to accurately read and express emotions

Sign up for Emotional Intelligence I: Identify Here

Every person at Kent State is a unique individual, very different from anyone else on campus. In order to work effectively, we need to understand and embrace this concept. This workshop provides learners an opportunity to explore fundamental diversity concepts and develop an understanding of why differences should be valued.

As a result of Diversity Includes Everyone, you will:

• Discover a basic knowledge of diversity
• Increase the understanding of methods that influence diversity-related culture change
• Explore dimensions of diversity through interactive exercise

This workshop is ideal for all Kent State faculty and staff.

This workshop counts toward 2.5 hours of your annual Beyond Compliance requirement.

Sign up for Diversity Includes Everyone Here

Do you have a coworker that seems impossible to work with?  Ever wonder why that person acts that way….and gets away with it? This workshop focuses on identifying and addressing the most common difficult workplace behaviors. Learners explore ways to effectively deal with these behaviors and examine how they are personally impacted by them. Learners will understand the important roles that emotions and stress can play in dealing with difficult encounters. They will also learn to identify trigger words, reframe reactions, learn to address common difficult behaviors and demonstrate how to give constructive feedback.

As a results of Dealing with Difficult Behaviors workshop, learners will be able to:

• Create a five-step game plan for addressing difficult workplace personalities
• Identify the necessary STEPs (stress, triggers, emotions, perceptions) to reframe your reactions when presented with a tough situation
• Identify and address six common difficult workplace behaviors
• Demonstrate how to give constructive feedback

This workshop is ideal for all Kent State faculty and staff.

This workshop counts toward 3.0 hours of your annual Beyond Compliance requirement.

Sign up for Dealing with Difficult Behaviors here

Getting your message across in a way that is clear and coherent is a critical skill in your professional and personal life. This workshop identifies the necessary ingredients of any conversation. Learn to be a better communicator by exploring the communication process and how different communication styles affect your personal style.

This workshop is idea for supervisors and managers.

Through Communicate with Others, you will:

• Become a better communicator by examining the four key ingredients to any conversation
• Appreciate the art of conversation through the role of speaker, listener and observer
• Create the best possible climate for communicating through empathy, asking the right questions and understanding the person’s viewpoint
• Understand how non-verbal communication and feedback influence how your message comes across

Sign up for Communicate with Others Here

Do you communicate well with people outside your age group? Find out how to manage communication across generations by first learning about the generations in the workforce. Knowledge about each generation will give you a general understanding about each group's frame of reference and help you interact more effectively.

As a result of Communicating Across Generations, you will:

• Learn about the generations found in the workforce today
• Consider ways to enhance effective interpersonal communication between generations
• Discover common frustrations that people have about generational differences
• Identify communication skillsets that contribute to effective teams

This workshop is ideal for all Kent State faculty and staff.

This workshop counts toward 3 hours of your annual Beyond Compliance requirement.

Sign Up for Communicating Across Generations here

This workshop uses small group discussion and case studies to better understand the importance of performance management. The process will be thoroughly examined from the manager's and employee's points of view to better enable managers to fully utilize the evaluation process as a way to encourage and develop employees. In addition, participants will learn more about how to properly prepare and conduct an effective performance evaluation. Also, the role of the manager after the evaluation is concluded will be explored.

Sign up for Assessing and Improving the Performance of Others Here