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Spring 2012 Technology Support Options from Information Services

Posted Nov. 21, 2011

The Spring 2012 semester is fast approaching.  As always, technology help will be available all semester long for faculty, students and staff.  See below for a listing of dedicated support options from Information Services.

Faculty

Faculty Drop-In Sessions

Faculty Drop-In Sessions, Jan. 9 - 13 from 2 - 5 p.m.

  1. Bowman Hall (main entrance by computer lab)
  2. White Hall (1/9: room 203 and 1/10 - 1/13: room 221b)
  3. Kent Library (1st floor, across from the Library Coffee Cart)

Staff in all three locations are trained to provide 1-1 assistance with:

  • Blackboard courses and Wimba Classroom
  • Login and password issues
  • Computer, email and mobile device setup

View our flyer (PDF) for more information about Tech Help for Faculty.

Scheduled Training: Visit www.kent.edu/blackboard to sign up for one of the specialized Blackboard training sessions offered throughout the semester.

Blackboard Online Resources: Visit www.kent.edu/blackboard

Support:  Contact your area's local tech support by visiting support.kent.edu/localsupport (Kent Campus) or support.kent.edu/help (Regional Campuses).  You can also stop by Stewart Hall Room 241 for Blackboard support (Monday - Friday, 9 a.m. - 5 p.m.)

Students

Visit The Tech Spot (techspot.kent.edu) in Tri-Towers Rotunda for Complete Computer Care

Visit Tech at Night (techatnight.kent.edu) for after hours tech support (support for residence hall students until 11 p.m. at no charge)

Faculty, Staff and Students

CLICK: support.kent.edu (24/7)

CALL: 330-672-HELP (24/7)

VISIT: Library IT Helpdesk (1st floor library) or The Tech Spot in Tri-Towers Rotunda