There are many resources available for faculty and staff members to learn more about RCM. Below are some of the commonly asked questions about RCM.


11. Where can I get training on RCM?

RCM training can be customized. Individuals wanting customized training for their departments should contact Wayne Schneider (

12. What is included in overhead? How is overhead assigned to RC’s?

All service and support areas are in the overhead allocation. This would include areas such as, admissions, registrar, auditing, etc. Overhead is distributed to the responsibility centers based upon their portion of revenues. For a detailed explanation of the overhead allocation, please see the RCM manual.

13. Can colleges opt out of RCM?

 No. RCM applies to the entire University—all eight campuses.

14. Can units opt out of the overhead allocation by not using University services?

No. The service and support areas will undergo periodic review to ensure that they are appropriately serving the university and the responsibility centers in the most financially effective manner.

15. Do other higher education institutions use RCM?

Major institutions have adopted the RCM model. Some of these institutions include Ohio State University, Indiana University and Iowa State University. A listing of all the other higher education institutions using RCM can be found by clicking here. There is no single way of implementing RCM, as you look through the documents from other universities, you’ll see how each institution has adapted RCM.

16. How is RCM tied to strategic planning and decision making?

Budget dollars are directly tied to areas of growth enabling investment. Dollars, through subvention and investment funding, are available to help fund new strategic initiatives. Decision-making is clearer under RCM because all aspect of the financial performance is known by all decision makers.

17. How will we evaluate the success of RCM?

An ongoing evaluation of RCM is conducted by the FaSBAC governance group.

18. What is SSI?

SSI refers to the State Share of Instruction. This is the money that comes from the state to support the costs of higher education. For an explanation of how this revenue is allocated to the responsibility centers, please see the RCM manual.

19. What is the Telecom pool and what does it take care of in the budget?

The Telecom pool refers to how the University handles phone and internet services throughout the university. In general, all these costs are pooled centrally and are expensed to the units based upon the proportion of their revenue. For a more detailed explanation of this, please see the RCM manual.

20. How are employee fee waivers handled under RCM?

The costs for all fee waivers are pooled centrally and are expenses to the units based upon the proportion of their revenue. For a more detailed explanation of this, please click here.