Student Mail

Eastway Distribution Center

Hours Of Operation

Monday-Friday

9am-8pm

330-672-4727

eastwaydistributioncenter@kent.edu

Summer/Holiday Break Hours

Monday-Friday

10am-2pm

FAQ's

When can I pickup my package/letter? 

The lockers are available 24/7. Oversized/overflow packages and mail can be picked up at the Eastway Distribution Center desk.  The distribution desk is located right next to the lockers (Across from Metro Deli) and is open between 9 a.m. and 8 p.m. Monday - Friday 

What address do I use for my packages and mail? 

To ensure timely delivery of your mail/package please make sure to address your orders with your name and full residence hall address, see example below 

How will I know my package or mail has arrived? 

You will receive an email notifying you that your package and/or mail has arrived and is ready for pickup. You will be directed to pick up your package either from a locker or the distribution services desk for oversized/overflow packages.  The distribution services desk is located next to the lockers and is open between 9 a.m. and 8 p.m. Monday – Friday. 

When you receive notification from Amazon, Lazership, Walmart, etc., stating that your package was delivered, that means we have received the package but have yet to process it. You have to wait for an email from Eastway Distribution Center to pick up your package. 

How do I transport heavy/large packages back to my dorm room? 

You can check out a cart from your local area desk before you head over to pick up your package. 

Can all students use the Eastway Center package and mail distribution center? 

Only students living is the resident halls may use the Distribution Center.

Can all students use the Amazon lockers?

Yes. Any student may use the Amazon lockers.

Can students send out Mail or Return Mail/Packages?

Yes. If the piece of mail has the proper postage and/or return label, we can accept it. We do not accept Amazon returns. We do accept USPS, UPS, and FedEx.