One Stop for Student Services | Kent State University

Financial Aid & Scholarships | Billing & Payment | Student Records & Academic Transcripts | Financial Wellness

Hours of operation:

Normal Business Hours 9am-5pm Mon-Fri.

We anticipate a high volume of in-person traffic during the first week of classes.

Regional Campus students are advised to contact their regional campus representatives.


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Check into FlashQ

for in-person service at Kent Campus, 1st Floor Library
Check out this video about logging into the FlashQ

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Info You Need to Know/ FAQs: 

ATTENTION Summer Semester 2018 Graduates : Congratulations on your recent graduation! Please note the following: Final grades for summer will be available August 21st. Transcripts held for final grades will be mailed August 27th. Degrees are scheduled to post to student transcripts on September 4th. Transcripts that are being held for degree posting are scheduled to be mailed on September 11th.


ATTENTION Parents/Advocates of New Students: Just a friendly reminder, that the FERPA (Family Education Rights to Privacy Act) designee requirement goes into effect on the 1st day of Fall Semester, August 23. What does this mean? In order for a One Stop staff member to assist you regarding the details of your student’s account, your student must complete the FERPA Authorization in FlashLine providing your information. The student’s step-by-step instructions on granting FERPA Authorization can be found at


When a student completes the authorization, they must create a passphrase to provide to you to verify your identity. As the authorized individual, you will receive an email with the passphrase to utilized when contacting the One Stop. You can find more information regarding FERPA


ATTENTION Students who registered after August 3rd:  If you registered after August 3rd, the Student Account payment is due on September 19th. Please Note: the One Stop for Student Services is unable to accept payment on the first floor of University Library. Remember, online payment is the preferred method of payment as it is fastest and most secure.  Web payments via checking account or credit card can be made at For more information on payment options including info on payment plans, visit: