(330) 672-6000



Monday - Friday, 9 a.m. - 5 p.m.


Click here to find important information you need to know for extended hours and billing information.


The One Stop for Student Services is NOW HIRING Student Assistants. Click here for additional information.

Phone Appointment

Schedule a phone appointment with a One Stop Counselor


FAFSA In A Flash

One-on-one remote appointment for FAFSA filing assistance


How-To Videos

Tutorials for financial aid, academic records, billing & payments

Submit Documents

Submit requested documents and forms here!


Contact Us!

Have a question? Complete our online form!


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Please share your One Stop experience


Access resources for Financial Aid and Scholarships, Billing and Payment, Student Records and Academic Transcripts, and Financial Wellness

Welcome to the One Stop for Student Services website. Please click on the video below to hear about us and the services we provide our students. We are here to help!


  • Did you know that three of every five students may experience insecurity when it comes to their basic needs? We encourage any student who is experiencing food insecurity or other challenges with their basic needs to reach out to the Office of the Dean of Students to connect to available food resources and community support.


  • Do you have questions about your bill or financial aid for the Summer 2021 or Fall 2021 semesters? The One Stop is always here to assist you and has added extended hours for your convenience. Please visit our Billing and Payment Information page for more information on our extended hours and details that may answer your questions.


  • For the 2021-2022 academic year, KSU students must be in compliance with the Satisfactory Academic Progress (SAP) standards to continue to be eligible for federal financial aid (grants and loans). You can read more about Satisfactory Academic Progress by reading the standards here  or by viewing the One Stop How-To Video on your academic progress here.


  • Reduce last minute stress by using this handy checklist to prepare for your next semester.