About One Stop

We are here to help!

The One Stop for Student Services’ staff welcomes you to Kent State University! We assist students and families with questions regarding their financial aid and scholarships, billing and payment, as well as obtaining transcripts or enrollment verifications. We are here to help!

  • Call us at 330-672-6000 or submit questions online via the Contact Us Form.
  • You can also make an in-person or virtual appointment to speak with a One Stop counselor through our Appointments (FlashQ)!


Kent State University's One Stop for Student Services is a "Students First" initiative. The One Stop Counselors provide holistic advising for registration and student records, financial aid, billing and payments, and financial wellness. Innovative methods are practiced to ensure high quality student service in a welcoming environment.