Welcome New Flashes!

We Are Here To Help!

Greetings New Flashes and Flash Families! The One Stop for Student Services’ staff welcomes you to Kent State University! We assist students and families with questions regarding their financial aid and scholarships, billing and payment, as well as obtaining transcripts or enrollment verifications. Check out the important information below that will help you as you start your journey here at Kent State University. If you view the information and videos and still have questions, we are here to help! Call us at 330-672-6000 or submit questions online via the Contact Us Form. GO FLASHES!

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Viewing My Financial Aid Status and Awards in FlashLine

The videos in this section will assist you in viewing your financial aid awards and any outstanding requirements you may have.

1. How to View My Financial Aid Status and Awards in FlashLine
 
2. How to View My Financial Aid Outstanding Requirements and Active Messages in FlashLine
 
3. How to Accept or Decline My Financial Aid Awards in FlashLine
 
4. I Accepted My Federal Student Loans, Now What?
(Completing My Entrance Counseling and Signing My Master Promissory Note)

 

​​​​You may also visit our How-To Videos page to watch more instructional/step-by-step videos related to financial aid and scholarships.

When Is My Bill Due?

The videos in this section will assist you in viewing your billing information in FlashLine and billing due dates. You will also see a sample billing statement (eBill) that lists tuition costs, financial aid, and an account balance.

1. Overview of My Bill Due Dates and Billing Statement 

 

2. How to Access My Student Account (Billing) Information in FlashLine

 

3. How to Share My Published Billing Statement (e-Bill) Information
(Authorized User Access)

 

You may also visit our How-To Videos page to watch more instructional/step-by-step videos related to billing.

Making an Online Payment

The videos in this section will show you the multiple ways to make a payment on your billing account. This includes online payments, using a 529 plan, monthly payment plans, a check by mail or dropped off at our in-person drop box. We also review how to select your refund preference in case you qualify for one.

1. How to Apply My 529 Plan/College Savings Account to My Bill

 

2. How to Select My Refund Preference

 

3. How to Make an Online Payment Toward My Bill in FlashLine

 

4. How to Set Up a Monthly Payment Plan In FlashLine

 

You may also visit our How-To Videos page to watch more instructional/step-by-step videos related to payments.

Options for Additional Assistance with My Account Balance

The videos in this section will review the different options you may use to assist with any account balance after your financial aid has been applied. Options include searching for scholarships, the Federal Direct Parent PLUS loan, monthly payment plan options, the Special Circumstances application, and private student loans.

1. Options for Additional Assistance with My Account Balance

 

2. How to Set Up a Monthly Payment Plan In FlashLine

 

You may also visit our How-To Videos page to watch more videos about additional funding for your account balance.

Parent/Guardian/Advocate Access to My Student Information

The videos in this section will show you how to provide access and authorizations for your parent/guardian/advocate to be able to call our office and speak to us regarding your student information. They also show you how to share your FlashLine information. Without this access, your parent/guardian/advocate may not be able to obtain the needed information from our office to assist you.

1. How to Grant Access to My Student Information (FERPA Authorization)

 

2. How to Grant Access to My FlashLine Information (KSUView Access) 

 

You may also visit our How-To Videos page to watch more videos about granting access to your student information.