One Stop How-To Videos

Welcome to the One Stop for Student Services' How-To videos page. Here you will find video guides on various topics relating to financial aid, billing, and registration and records. Please feel free to explore all the related videos listed on this page by clicking on the different quick links to the left.

If you have any questions about your account, please contact us via phone at (330) 672-6000 during our normal business hours of 9:00 a.m. - 5:00 p.m., Monday through Friday. You may also submit an electronic inquiry through our Contact Us form.

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How to Apply for FAFSA

In order to be considered for federal financial aid, students are required to complete a FAFSA for each academic year. By watching the video below, you will be able to understand the process for completing a FAFSA on

How to Create Your FSA ID

Students and their parents must create an FSA ID in order to complete their FAFSA. By watching the below video, you will understand the steps needed to create an FSA ID.


Need Money for College? Know Your Options

Students have a variety of ways to pay for college. By watching the below video, you will learn about the FAFSA, private loan options, tuition reimbursement, and scholarships as financial resources to pay for college.


Viewing My Flash Book Options in FlashLine

This video shows you step by step instructions on how to view which of your enrolled courses includes an option to obtain Flash Books, view the charges, and how to opt our of Flash Books via FlashLine.

How to Accept or Decline Your Financial Aid Award

Students must accept or decline their scholarships and federal loans for them to apply to their billing account. By watching the below video, you will understand the steps needed to accept or decline your financial aid awards.


How to Make an Online Payment

Payments can be made online through the website by students, authorized users, and guests. By watching the below video, you will understand the procedures for making payments online and the different payment types we accept.

Viewing and Understanding Your Billing Statement (eBill)

Billing statements, or your eBill, are documents generated on a monthly basis to reflect changes upon a student's account. Billing statements are accessed via a student's FlashLine account. If a parent, guardian or advocate has been granted authorized user access by their student, they can access the billing statement through our site. By watching the video below, students can understand the process for accessing their billing statement and understanding its contents.

How to Grant FERPA Authorizations

FERPA, or the Family Education Rights and Privacy Act, is a federal law that protects the privacy of your education records. This includes items such as your student account information and financial aid. If a parent, guardian, or advocate has not been granted FERPA authorization, we are unable to discuss your student information with them. Without this access, your parent, guardian, or advocate may not be able to obtain the needed information from our office to assist you. By watching the video below, students can learn how to grant FERPA access to a parent, guardian, or advocate.

You can read more about FERPA online by reviewing the policy here.


How to Grant KSUView Access

KSUView Access is granted by students to a parent, guardian, or advocate. This access provides them with an email that will include their own KSUView login credentials to view details about a student's FlashLine information. Please note that the student determines what access the third party has while creating the KSUView login. By watching the below video, students can learn the steps to grant KSUView Access. 

You can read more about KSUView online at the KSUView webpage.