Faculty

Our institution and faculty rightfully value academic integrity, understanding the importance of fairness, and the need to provide students with the academic credentials they have earned.

Whether assessing student performance in an online, remote, or in-person classroom, there is nothing that can absolutely prevent cheating. There are, however, several ways to deter cheating and encourage academic integrity: Values Reinforcement, Remote Exam Proctoring, Exam Construction, and Exam Alternatives.


SETTING UP REMOTE/ONLINE PROCTORING

Proctorio is the primary solution for online/remote proctoring at Kent State. Proctorio is an automated proctoring technology that allows students with a webcam and an internet connection to complete exams and quizzes while on camera; the service does not use live proctors but instead uses an automated algorithm to report on any exam session irregularities, which can be reviewed and interpreted by the class instructor.

If you encounter issues with accessing this document, please email proctoredtesting@kent.edu.


SETTING UP A PRACTICE QUIZ

Offering a low-stakes or no-stakes quiz is a great way for students to practice taking a Proctorio assessment and getting technical support (if needed) prior to a larger-stakes exam. 

For those needing technical support, encourage students to reach out to Proctorio via proctorio.com/support (scroll down to Start Live Chat).


SYLLABUS & CLASS SCHEDULE LISTING (FLASHLINE)

If you elect to use proctoring in your course, consider the following statement for your syllabus and Class Schedule Listing in Flashline: This course requires a computer with a webcam and microphone. Exams may be proctored. See www.kent.edu/proctoring for more information.


FREQUENTLY ASKED QUESTIONS

How do instructors and students prepare their computers for Proctorio and Canvas?

Instructors and students should be using either Google Chrome or Microsoft Edge with the Proctorio extension from https://getproctorio.com installed prior to conducting any work that requires Proctorio.

For each course in Canvas, follow these steps to enable Proctorio:

  1. Click Settings in the Course Navigation, click on the Navigation tab, drag Secure Exam Proctor (Proctorio) to the top section of the course navigation, and click Save.
    1. The placement of the Secure Exam Proctor (Proctorio) item does not matter, just as long as it is somewhere within the active section of the Course Navigation.
  2. After being added to the Course Navigation, return to the course homepage and click on Secure Exam Proctor (Proctorio) in the Course Navigation to complete the installation of Proctorio into the course.
  3. The Secure Exam Proctor (Proctorio) item must remain in the active section of the Course Navigation at all times for any Proctorio function to work in a course.
  4. Students will not see the Secure Exam Proctor (Proctorio) item if they are using Chrome or Edge with the Proctorio extension installed; students clicking on the menu item will be guided through the steps to install the extension into Chrome or Edge. 

Upon the first time of Proctorio being added to their first course in Canvas, the instructor will receive an automated invitation to a training course from Proctorio. The training course contains excellent step-by-step videos on how to use Proctorio in Canvas.

Currently, Classic Quizzes are supported in Canvas. For now, Respondus Monitor may be used for New Quizzes.

I’m considering setting-up proctored exams for the first time. Is there someone who can help me?

Absolutely! For additional training and support for remote proctoring, please open a support ticket for assistance.

How I enable Proctorio on quizzes imported from Learn or from previous courses in Canvas?

Once Proctorio has been enabled in the course in Canvas (Settings>Navigation>Drag "Secure Exam Proctor" to the list of active course items>clicking "Save"), edit the quiz, review the various quiz settings (due date, time, assigned students, etc), and finally review the "Proctorio Settings" tab on the quiz to ensure the desired proctoring settings have been chosen.

Which settings should I select?

There are several Proctorio configurations to consider, which are well-documented with corresponding videos nearby each option. Consider the options you prefer for your exam proctoring environment and select options as needed. Try these settings in a practice quiz, evaluate the results, and adjust if needed.

Can someone double-check my Proctorio setup?
Can I practice (myself) by taking a Proctorio quiz/exam?

Yes! First, set up your quiz/exam with Proctorio settings.

BLACKBOARD
In Blackboard, select Add Test Student, under Course Tools. Set a password and note your _demo username. Log into Blackboard with your _demo account, access your course, and proceed to try the quiz/exam.

CANVAS 
Create a guest user account at guestaccounts.kent.edu, email canvaslaunch@kent.edu to have the account added to Canvas, enroll the account into the course, and log in to Canvas with the account to conduct testing.

I can’t see Proctorio settings. Why not?

Be certain that you’ve installed the Proctorio extension for your Chrome browser on the computer you’re currently using. Additionally, be sure Tools > Secure Exam Proctor has been added to the top of your Blackboard homepage and the Secure Exam Proctor content item has not been hidden or modified. 

For Canvas, ensure that Secure Exam Proctor has been added to the course navigation via Settings>Navigation>drag Secure Exam Proctor to the active section of the course menu. The placement does not matter so long as it is in the active portion of the menu. Click on Secure Exam Proctor in the course menu to finish the installation.

I can’t change Proctorio settings. Why not?

Once a test has been taken, core Proctorio settings cannot be changed.

Students are having trouble taking my Proctorio exam, who can help?

It’s best for students to reach out to Proctorio support via proctorio.com/support (scroll down to Start Live Chat), which is available 24hrs a day, 7 days a week.

Students are being asked for a password. Why?

Please refer your students to the following Test-taker Password / Access Code Guide (PDF). Additionally, be sure Tools > Secure Exam Proctor has been added to the top of your Blackboard homepage and that the Secure Exam Proctor content item has not been hidden or modified. 

For Canvas, ensure that Secure Exam Proctor has been added to the course navigation via Settings>Navigation>drag Secure Exam Proctor to the active section of the course menu. The placement does not matter so long as it is in the active portion of the menu. Click on Secure Exam Proctor in the course menu to finish the installation.

A student has tried everything, and it still isn’t working out. What do I do?

Consider discussing the situation with your student. Under extreme/extenuating/documented circumstances, where a student made a good-faith effort to complete the exam and reach out for support, consider exploring options for making up the assessment.

What should I do about flagged behavior?

Students may worry and report concerns of flagged behaviors. Do not assume that all flagged behavior is indicative of cheating. Looking through exam recordings will often set your mind at rest. Do not immediately contact student and cause panic/stress for yourself and students. Consider your settings and what you are seeing and hearing (E.g. picture on the wall behind them; same IP addresses / on-campus = same IP address).

If you feel confident that something needs to be investigated further, here are your possible next steps to consider: Office of Student Conduct - Academic Misconduct.  

Can I use ProctorU or Respondus Monitor for my exams?

Proctorio is available for unlimited remote/online proctored testing across KSU. There are additional costs and considerations associated with proctoring in other platforms, such as ProctorU and Respondus Monitor. As such, Proctorio is the primary proctoring solution at Kent State. If your assessment is incompatible with Proctorio and/or you have questions about the use of proctoring alternatives, please open a support ticket for more information.

What teaching strategies can help mitigate academic dishonesty?

TRAINING AND SUPPORT

For additional training and support for remote proctoring, please open a support ticket for assistance.