Golden Insights Blog

Featured Blog Posts

Christine Zust
Sep. 07, 2016

HandshakeOne of the most powerful communication tools you possess is your nonverbal language, or body language. Yet all too often people are too busy to pay attention to what their actions say about them. What others see/feel/experience in action guides their interpretation of your personal style. Be mindful of the delicate interplay between verbal and nonverbal language. The key to successful communication is to ensure that your verbal and nonverbal language are in alignment and consistent.

Deborah Easton
Aug. 23, 2016

Program ParticipantsHave you ever been frustrated by the detailed answer someone gave you to a simple question? Today’s society values brevity. People send short but frequent text messages to update others on their whereabouts and happenings. Few people listen to an entire State of the Union Address, but instead prefer to be informed later by the summary sound bites provided by the news media. This is not a new phenomenon created by technology, however. 

The Center for Corporate and Professional Development
Aug. 17, 2016

Image of Writing ExampleI don’t know about you, but I often receive emails that are confusing and unclear. After reading them, I still don’t know what the author wants from me. If you have experienced this, or have noticed this in your own writing, then read on for a few tips on streamlining your writing, which can be applied to any form of business writing (emails, reports, proposals, etc.)

Deborah Easton
Aug. 10, 2016

Program ParticipantCommunication is successful when all parties share the same meaning. Shared meaning happens when everyone pictures the information as similarly as possible. 

Deborah Easton
Jul. 27, 2016

Program ParticipantA problem has been reoccurring for years. Everyone agrees it is time to stop talking about it and finally implement a solution. Yet, every time a solution is presented to decision-makers, the idea is met with resistance and no action is taken. Once this situation has happened a number of times, people who were creative thinkers and enthusiastic problem-solvers have now become complacent and silent.