Provides application support / troubleshooting / installation for a large range of typical (and some atypical) Microsoft Windows-based applications.
As part of the department of Educational Technology, the Multimedia team creates online applications to support face-to-face and online learning and instruction. These web-based applications can be large-scale (e.g., KSUtube, which is used to broadcast video and KSU Presenter, which is used to deliver Power Point type presentations with audio) or small-scale applications created for a specific course or program.
Support or development of enterprise web applications, web forms, workflows, web services, SingleSignOn development.
Provides an enterprise class Windows-based web application platform based on IIS 7.5 and ASP.NET (all currently supported versions). High performance and high availability are provided by load balancing, application-level request routing and URL rewrites.
Authorized warranty repair services for personally-owned Apple and Dell products is offered by The Tech Spot in the Tri-Towers Rotunda. They also provide a variety of computer/mobile device hardware and software services.
Connections for data and voice traffic between Kent State campuses and remote facility locations. Network & Telecomm Services maintains equipment and manages contracts with vendors for services to provide these connections.
As part of the department of Educational Technology, the Multimedia team can create digital graphics to enhance face-to-face and online learning and instruction.
Virus and spyware removal for personally-owned computers is offered by The Tech Spot in the Tri-Towers Rotunda.
This service describes an option for posting academic video materials. Information Services provides this service via KSUtube, a university developed and supported online video hosting service. Hosted videos are viewable on standard and mobile devices. Closed captioning is available through Student Accessibility Services.
Kent State's video conferencing network and Polycom equipped classrooms are capable of facilitating room based, high attendance, multi-site meetings and classes with real-time video and audio interaction. This service is suitable for course delivery, virtual field trips, training sessions, panel discussions, and more.