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New, veteran or aspiring supervisors will gain credentials to achieve success by completing the Certificate of Supervision. Our longest-running certificate is a comprehensive, skill-based program that has benefitted more than 300 area professionals.
These programs can be taken individually or as part of the certificate.
To register for any program, call Mona Zink at 330-244-3508 between 8 a.m. - 5 p.m.
CRASH THE BARRIERS: BUILD THE TEAM (NED PARKS, 1 DAY)
This program is designed to teach leaders how to build teams and improve group interactions through a totally hands-on experience. At the end of the workshop, participants will be able to:
EFFECTIVE DECISION MAKING (BOB JEWELL, 1 DAY)
In today’s business environment, the impact of a poorly-made decision can have far-reaching financial and professional consequences. This program utilizes group activities, movie clips, real-world examples and team case studies to:
ENHANCING INTERPERSONAL COMMUNICATION SKILLS (DEBORAH EASTON, 1 DAY)
Effective communication skills give the power to achieve success in professional roles. Being effective requires choosing the best strategy for keeping the conversation on track and the people involved in sync. Through the use of self-assessments, skill-building exercises and role-play, participants will be able to:
MANAGING DISCIPLINE (SCOTT TACKETT, 1 DAY)
Organizations and leaders that manage discipline effectively experience increased cooperation among team members, positive relationships and an open, collaborative culture. Upon completion, participants will be able to:
MOTIVATING EMPLOYEES (SCOTT TACKETT, 1 DAY)
Have you found what works to motivate your employees for improved performance? Participants will:
TURNING CONFLICT INTO COLLABORATION (NED PARKS, 1 DAY)
Conflict is natural within the workplace and a predictable part of working with others. Handling conflict is an essential skill for supervisors. Participants will: