What do I do when I get the following message “Application Not Authorized to Use CAS”?

To synchronize your password, go to the keys webpage: keys-test.kent.edu and look for the Messages section at the bottom of the screen.
Click the link: Synchronize your production password here.
Log n with your username and password.
On the Developer Support screen, click the button that says Push Account to Dev.
If you this step was successful, you will receive a message that says Synchronize password. Account exists in test. Synchronizing attributes and password from production.
Go back to step #1 and try logging in again to eQA.
If you did not receive the success message, please email the message you are receiving to cdispina@kent.edu or bmcclin3@kent.edu so we can determine the next step.

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