Configuration steps for "Mobile Phone SMS Text" and "Phone Call"

Once you start the process of configuring a phone number for your account, do not use your browser's "Back" button. If you need to stop configuration for any reason, use the "Back" buttons included as part of the configuration process. 

Faculty and Staff may have an "Office Phone" configured automatically on their accounts. This is the contact number listed for your account in email and in Microsoft Teams. If your "Office Phone" is configured as a general office line that rings on several phones, use the instructions below to add your direct extension as well. 

After clicking "Next" on the screen above, you will be redirected to the MFA configuration page. Configuring your phone number for SMS texts and phone calls is not the default option.

1. Click “I want to set up a different method" to change the option to be configured.

Set up a different method

 

2. In the “Choose security info” dropdown, choose “Phone” and then click “Confirm.”

Choose to configure the Phone method

 

3. Verify your phone number's country or region code, enter the phone number you would like to configure, and select if you want to receive SMS texts or phone calls at that number. Then click "Next."

Provide phone information

 

4. Based on your choice above, you will either receive an SMS text message or a phone call to the number configured.  

  • If you chose “Call me” above, answer the call you receive and follow the instructions provided in the call to verify your phone number.  
  • If you chose “Text me a code”, you will receive a 6-digit code. Enter that code and click “Next”. If you do not receive the text, review the number you provided, and if it is correct, click “Resend code” to request a new message be sent.

Verify your phone number

 

5. When you have successfully verified your phone number, you will see a message confirming your configuration. From this page, click “Done” to proceed to review your settings.

Phone number verification confirmation screen

 

6. Verify that your phone number is correct and click “Done” to complete the configuration.

Review MFA configuration