Kent State University has been notified by AudienceView, its third-party ticket sale vendor, that AudienceView has had a security breach. This breach may have affected customers who purchased tickets between Feb. 17 and Feb. 21 to university events for athletics, the College of the Arts and Kent State Tuscarawas’ Performing Arts Center. According to AudienceView, the breach may have involved credit card information.
AudienceView has suspended its service to the university as it investigates this matter, and while the service is suspended, the university is unable to sell tickets or access information about purchased tickets. We apologize for the inconvenience that this vendor’s security breach may cause you.
All attending the School of Music's upcoming performances should arrive early to allow additional time to process tickets for entry ahead of the scheduled show/concert.
This notice applies to the following:
- Wind Ensemble/Symphony Band concert on March 7
- Spring Opera Scenes running March 10-12
- New Music Ensemble concert on March 17
- Kent State Youth Winds concert on March 18
- Chorale Spring concert on March 19
While online ticket sales have been halted, tickets can be purchased in-person at the Performing Arts Box Office, located in the main lobby of the Roe Green Center in the Center for the Performing Arts at 1325 Theatre Drive, Kent Campus, or by phone at 330-672-2787. The box office is open Monday through Friday from 12 p.m to 5 p.m.
If you have purchased tickets from university events in February through AudienceView, you may have received a communication from AudienceView about the security breach with information and instructions. Also, we strongly encourage anyone who purchased tickets in February to check your credit card statements carefully and immediately. If you notice any suspicious transactions, please contact your banking institution. Additional questions should be directed to AudienceView at privacy.audienceview@audienceview.com.
The AudienceView platform is not connected to student, employee or university information; this data remains safe and unaffected.
We will update the community when new information becomes available.